Responsibilities:

• Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
• Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
• Ensure that all customers receive an exceptional dining experience.
• Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
• Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
• Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
• Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
• Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
• Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
• Handle disciplinary issues, conducting annual team review and confirmation of staff.
• Ensure the strict compliance by all staff to company’s standard operating procedures.

Requirements

• Degree in Hospitality Management, Business Administration, or related field preferred.
• At least 3-5 years of experience restaurant management or a related field.
• Strong leadership skills.
• Excellent communication skills.
• Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
• Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
• In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:
-AWS

-Transport provided after 12am

Salary Package:
-Basic Salary: Up to $3000

Working Hours: 44 hours/week

Shift work (Opening and closing timing depends on operational hours of the outlet)

Responsibilities:

-Manage restaurant liability through human resource standards, safety and security.

-Maintaining high standards of quality control and restaurant hygiene.

-Train and develop staff

-Manpower planning.

-Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

-Events management (Staff briefing, preparation and execution of event).

-Assisting in planning beverage and wine menu.

-Responsible for monthly Inventory submission.

-Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

-Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

Requirements:

· Minimum 3 years of experience in F&B.

· Energetic, able to work in a fast paced environment.

· Great leadership, interpersonal, and communication skills.

· Service and result oriented, good team player.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.


EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Benefits:
-AWS

-Transport provided after 12am

Salary Package:
-Basic Salary: Up to $2400

Working Hours: 44 hours/week

Shift work (Opening and closing timing depends on operational hours of the outlet)

Responsibilities:

-Responsible for operating F&B outlets assigned to him/ her.

-Monitor & ensure F&B service operations are running smoothly.

-Apply selling techniques by exceeding guest expectations and to increase revenue.

-Oversee cash and stock control consistently according to company policies

-Ensure all drinks are prepared and served according to SOP

-Create interesting cocktails and constantly innovate in preparation and presentation

-Understand the crucial aspect of bar and beverage control

-Pair food with drinks and make recommendations accordingly

Requirements:

· Less than 2 years of experience in F&B

· Minimum GCE ‘N’ or ‘O’ level.

· Guest orientated.

· Commitment to quality service, and food and beverage knowledge.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.


EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Job Descriptions:

• Ensure an ample supply of ingredients and supplies for the restaurant.
• Negotiate with suppliers regarding prices, delivery times, and other procurement conditions.
• Ensure the compliance of the procurement process, following the company's procurement policies and procedures.
• Develop and execute effective procurement plans to meet the daily operational needs of the restaurant.
• Supervise inventory levels, ensuring reasonable stock and timely replenishment.
• Coordinate with other departments to understand the restaurant's ingredient requirements and make timely procurement decisions accordingly.
• Ensure the quality of purchased materials meets company standards and hygiene regulations.
• Handle issues and disputes with suppliers, ensuring a smooth supply chain.
• Assist in budget formulation, control procurement costs, and provide advice on cost-effectiveness. Collaborate with the team to ensure the continuous improvement of food quality and service levels in the restaurant.
• Any Adhoc task by General Manager.

Requirements:

• Preference given to candidates with experience in procurement in the food and beverage or related industries.
• Excellent communication and negotiation skills.
• Keen insight into market trends and ingredient quality.
• Familiarity with food safety and hygiene standards.
• Strong teamwork skills, able to collaborate closely with different departments.
• Good problem-solving and adaptability skills.
• Basic understanding of numbers and data analysis.
• Experience in formulating procurement plans and managing the supply chain.
• Experience with the Restoke app will be advantage.

Fill up the application form：

https://masteraccount.typeform.com/to/m2SYkr2w

whatsapp: 85986715 新加坡本地中餐厅招聘

supervisor or captain

工作时间10-10，中间休息。

五天工作制

具体要求：懂一点电脑，有餐饮行业管理经验的, 会讲华语的

薪水 最少2500

福利多多

Newton Singapore Local Chinese Restaurant Recruitment

supervisor or captain

Working hours 10-10 with breaks in between.

5 days /week

Salary: Minimum 2500

Specific requirements: know a little bit of computer, have management experience in the catering industry, and be able to speak Chinese

Lots of benefits

Jie Shun Jia | EA License No.: 24C2410 | EA Registration No.: R24124440 (FENG YINGJIE)

Key responsibilities

• Greeting and seating customers
• Presenting menu with recommendation on promotions/food and beverage pairing
• Serving the food and beverages
• Perform cashiering duties
• Attend to customers' request and feedback promptly and professionally
• Maintaining cleanliness of tables and other dining areas

Requirements

• Able to start work in Jan 2025
• Candidate should be able to work 5/6 day per week on rostered shift during outlet operational hours
• Friendly personality
• Good communication skills
• Knowledgeable in alcoholic beverages

• Handle reservations, manage seating arrangement and answer customers' queries

• Take drinks orders and settling bills

• Provide high quality of customer service

• Address customer needs, comments, and complaints

• Ensure items and dishes are well stocked and shops are kept clean and tidy

• Ensure that stations are set up before the shift commences

• Maintain cleanliness and housekeeping of the restaurant

• Abide strictly with health and sanitation regulations

Please whatsapp to 8836 6385 if interested.

Roles & Responsibilities

1.Prepare and cook full course meals.

2.Prepare and cook individual dishes and foods.

3.Plan Bengali & Indian menus, Ensure quality of food and determine size of food proportions.

4.Work with minimal supervision.

5.Prepare dishes for customers with food allergies or intolerances.

6.Estimate food requirements and costs.

7.Inspect kitchens and food service areas.

8.Maintain inventory and records of food, supplies and equipment.

9.Work with specialized cooking equipment (Coper Coal Tandoor.)

10.Hands on experience in Copper Charcoal Tandoor

11.Familiar with Fine Dining Tandoori Food Preparation. (Bengali & indian Style)

12.Supervising & Training junior kitchen staffs. Assisting Head Chef in smooth operation of Kitchen, Ordering food ingredients, Market purchase, Menu planning, creation of new dishes & maintain hygienic conditions.

Specialist in bengali sweets

13.Must be able to work on weekends and public holiday

We're on the lookout for enthusiastic individuals to join our casual italian dining team as Service Crew in Katong area! This is a fantastic opprotunity for those who have passion for the F&B industry and want to be part of a vibrant team!

Location:

Katong Singapore (Urgent Opening available)

Key Responsibilities:

• Deliver friendly and attentive customer service
• Take orders accurately and ensure timely service
• Maintain a clean, welcoming dining environment
• Support daily restaurant options.

Requirements:

• Experience in working as a service crew in Italian restaurant or Similar.
• Passion for theee F&B and service industry.
• Positive attitude, strong communication skills and team spirit.

Compensation and Benefits:

• Competitive Salary package : $3,000 - $3500
• (Working Hours) Weekdays : 11:00 AM - 3:00 PM , 5:00 PM - 9:30 PM
• (Working Hours weekends) 11:00 AM - 3:00 PM, 5:00 PM - 10:00 PM
• 5.5 working days per week.
• Uniform and 2 staff meals provided daily.

Join our team and make a difference! This is your chance to gain hands-on experience in the Italian casual dining world, learn new skills and kick -start fulfilling career in the F&B industry. Apply today and bring your passion to nour friendly, dynamic team!

Alpha HR Pte Ltd | EA License No. 24C2354

Lee Mong Yang Alex | EA Reg No. R24123784

Western Bistro in Shenton Way looking for Service Crew!

Responsibilites:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Hunan Cuisine Restaurant

Working hours: 10am to 10pm Specific time is negotiable

4 days off per month

Requirements:

-Good knife skills

-Experience in cutting food and garnishing dishes

-Following food safety and sanitation guidelines

-Assists with Food Preparation as required

Location: China Town

Your Role

• Control and direct the food preparation process and any other relative activities
• Construct menus with new or existing culinary creations ensuring the variety and quality of the servings
• Plan orders of equipment or ingredients according to identified shortages
• Be fully in charge of hiring, managing and training kitchen staff
• Oversee the work of subordinates

What Do We Want

• Proven experience as in Korean/Fusion Cuisine
• Exceptional proven ability of kitchen management
• Ability in dividing responsibilities and monitoring progress
• Outstanding communication and leadership skills
• Up-to-date with culinary trends and optimized kitchen process

Only shortlisted candidate will be notified via email for an interview invitation

Position: F&B Service Ambassador

• Working Hours: 6 days [2 Shift between 7am-10pm, rotated shift , 44 hours per week]
• Location: Hillview / Clementi / Bedok
• Salary: $2500

Requirements:

• Preferably 1 year working experience in F&B – cafes/ restaurants/ similar capacity
• Able to work on weekends / public holiday

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean.
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: Kitchen Helper x 2 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT)
• Working Hours: 5.5 days / 10 am-9 pm
• Salary Package: Up to SGD 2000 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle a wide range of raw fish and other ingredient
• Bake, grill, steam, and deep-fried meats, vegetables, fish, poultry, and other foods
• Prepare ingredients for menu items and ensure adequate quantity to avoid wastage
• Ensure food portions and food presentation meet company standards
• Ensure ingredients and final products are fresh
• Monitoring supplies and re-ordering stock as needed
• Packing and labelling of sashimi
• Handle and store ingredients and food at the correct temperature to avoid spoilage
• Maintain food safety and sanitation standards
• Welcome and bid farewell to customers as part of an open-concept restaurant environment
• Maintain quality, excellent service & cleanliness at all times
• Ad-hoc assigned by Chef

APPLY NOW!!!

• Training provided to an inexperienced candidate
• Good communication and teamwork skills, good personal hygiene practice
• A food hygiene certificate is a plus; otherwise, the company will send you to the course

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67094 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

whatsapp: 85986715

newton 新加坡本地中餐厅招聘

supervisor or captain

工作时间10-10，中间休息。

五天工作制

具体要求：懂一点电脑，有餐饮行业管理经验的, 会讲华语的

薪水 最少2500

福利多多

Newton Singapore Local Chinese Restaurant Recruitment

supervisor or captain

Working hours 10-10 with breaks in between.

5 days /week

Salary: Minimum 2500

Specific requirements: know a little bit of computer, have management experience in the catering industry, and be able to speak Chinese

Lots of benefits

Jie Shun Jia | EA License No.: 24C2410 | EA Registration No.: R24124440 (FENG YINGJIE)

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Description

Are you ready to discover a brand new world of vibrant F&B and entertainment? Look no further - C.O.T.U awaits, offering a journey filled with excitement! We're not just any venue; we're a dynamic hub, reshaping hospitality norms and crafting memorable experiences.It's a multi-concept lifestyle and entertainment venue, featuring five distinct spaces designed to delight: from a welcoming lobby bar perfect for both work and relaxation, to a sophisticated modern Japanese restaurant, an energetic ultralounge, a refined cocktail bar with live entertainment, and even a rooftop swimming pool offering stunning city views!

Key Responsibilities:

Operational Leadership: Assist in managing daily restaurant operations, ensuring smooth service flow, adherence to standards, and guest satisfaction.

Team Supervision: Lead, motivate, and train F&B staff, including servers, bartenders, hosts, and kitchen staff. Ensure they are knowledgeable about menu offerings, service techniques, and company policies.

Guest Service: Handle guest inquiries, complaints, and feedback promptly and professionally. Strive to create a positive, welcoming environment for all guests, ensuring the highest level of customer service.

Sales & Upselling: Collaborate with the management team to drive sales through upselling initiatives, promotional events, and excellent guest experiences.

Qualifications:

Experience: Minimum 2-3 years of experience in a supervisory role within the food and beverage industry, preferably in a high-volume or upscale restaurant, hotel, or catering environment.

Customer Service Excellence: A passion for providing excellent guest service and handling situations with a positive, solutions-oriented approach

Problem-Solving: Ability to think on your feet and address challenges as they arise in a fast-paced environment.

Role is open to dependent pass and LTVP+ holder who are residing in Singapore

Job Scope

• Responsible for overall efficient and effective management and operation of the restaurant
• Assist Restaurant Manager on daily restaurant operations
• Ensure that all menu items are prepared and delivered in accordance with GYG’s Food Recipe and training guides
• Ensure that GYG speed of service standards are consistently met on shift.
• Maintain a clean and organised restaurant at all times whilst on shift.
• Ensure restaurant compliance with the GYG Food Safety Policy and procedures during the shfit.
• Provide an enjoyable restaurant experience by maintaining a restaurant that is safe, clean and provides customers with an enjoyable ambience whilst running the shift.
• Report on restaurant sales performance for the shift as required by GYG
• Meet cost of goods sold, cost of labour and operating cost targets for the shift set by the management.

Requirements

• Good people management and conflict resolution skills
• Personable and approachable disposition
• Willingness to learn and develop strong competence in various GYG systems
• Provide valuable experience in sales and sales management, inventory management, and marketing coordination
• Face sales and interactions
• Learn proper techniques to problem solving and conflict management
• Coordinate information between operations and head office
• Learn how to deliver and manage superior customer service
• Teach how to effectively communicate, influence and interact with all types of customers, vendors and coworkers
• Provide weekly recruiting status reports to management
• Learn a wide variety of selling related skills including planning and conducting effective sales calls, identifying and exceeding customer needs and sales opportunities, inventory systems knowledge, management
• Learn all aspects of business, culture, and core values

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Restaurant Guest Service Manager

(Western Cuisine - Fast Casual Diner)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Hourly Salary: $15~$18

Our Client Profile:

Embark on a culinary journey with us at our Japanese Izakaya/Omakase style restaurant in the heart of Tanjong Pagar/Outram Park area. We are seeking one dedicated part-time service crew member to help bring authentic flavors of Japan to Singapore. This role is ideal for those who prefer flexible work arrangements and are eager to further their expertise in a vibrant and fast-paced environment.

Job Responsibilities:

• Welcome guests and guide them to their tables
• Taking orders and delivering food and beverages to customers
• Preparing simple dishes if required (e.g. house salad)
• Assist with setting up the tables and clearing any dirty plates and utensils
• Offer recommendations regarding the menu should enquired
• Communicate order details to kitchen staff
• Attend to cash register if needed
• Maintain cleanliness and order, adhering to health and safety regulations at all times
• Perform any ad-hoc duties as assigned by the management

Job Requirements:

• Minimum of 1 year of experience in an F&B, preferably with exposure to Japanese cuisine.
• Able to work evening shifts
• Strong teamwork skills, with the ability to work effectively in a dynamic and fast-paced environment.
• Excellent communication and interpersonal skills.
• Commitment to maintaining high standards of cleanliness and hygiene

Tourlife Consultants Private Limited (23C1476)
Leading Recruitment Firm in Singapore

Kylie Ng (Reg No: R24121757)

Job Description:

We are looking for a dynamic and experienced Club Restaurant Manager to oversee the daily operations of our premium Chinese cuisine restaurant and recreation club.

The ideal candidate will have a strong background in F&B and club management, exceptional leadership skills, and a passion for delivering top-tier customer experiences.

Work Location: 5-minute walk from Clarke Quay MRT station

Start Date: February 2025

Responsibilities:

a) Operational Management

• Oversee daily operations to ensure the restaurant and club run efficiently and smoothly.
• Maintain high standards of cleanliness, hygiene, and safety across all areas.
• Manage inventory and procurement to ensure quality and cost efficiency.
• Implement and monitor standard operating procedures (SOPs) to enhance operational performance.

b) Staff Management

• Recruit, train, and manage staff, including servers, chefs, and front-of-house personnel.
• Develop and manage work schedules to ensure adequate staffing during all operating hours.
• Conduct regular performance evaluations, provide feedback, and implement staff development programs.
• Foster a positive and collaborative work environment.

c) Customer Service

• Ensure exceptional service quality to meet and exceed customer expectations.
• Address customer complaints and feedback promptly, taking proactive measures to improve satisfaction.
• Build strong relationships with customers, especially VIP members, by understanding and catering to their preferences.

d) Marketing and Sales

• Collaborate with the marketing team to develop promotional campaigns and events to attract patrons.
• Drive membership sales and retain existing members through engaging programs and personalized service.

e) Financial Oversight

• Monitor and manage budgets to maintain financial health and profitability.
• Analyze financial data and operational reports to identify areas for improvement.
• Work with the management team to set and achieve revenue and expense targets.

f) Menu and Event Planning

• Collaborate with the Head Chef to curate menus that align with customer preferences and seasonal trends.
• Organize and manage events such as private dining, corporate functions, and themed promotions.

Requirements:

• Minimum 5 years of experience in restaurant or club management.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Familiarity with inventory control, cost management, and financial analysis.
• Proven ability to deliver exceptional customer service in a high-end dining or club setting.
• Proficiency in English; fluency in Mandarin is an advantage to liaise with Chinese-speaking clients.
• Outgoing personality, proactive attitude, and ability to multitask in a fast-paced environment.

What We Offer:

• A supportive and vibrant work environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• High-end working environment with exclusive clientele.

职位描述:
我们正在寻找一名勤动而经验丰富的会所餐厅经理，给予高级中餐和休闲会所日常操作进行总规。

理想岗位人选应具备饮食和会所管理背景，优秀的领导才能，并且热心于提供优质的客户体验。

工作地点：从Clarke Quay MRT 站仅需步行5分钟

雇佣类型： 全职

开始时间： 2025年 2月

职责：

a) 操作管理

• 维持餐厅和会所的日常操作，确保高效而清晰地运行。
• 维持全面的清洁、卫生和安全标准。
• 管理库存和采购，以确保质量和成本效率。
• 实施并监督操作标准流程（SOP），以提高操作性能。

b) 员工管理

• 招聘、培训并管理员工，包括服务员、主廚和前台员工。
• 制定并管理工作日程，以确保在所有营业时段具备充足的人才配置。
• 实施常规的性能评估，提供反馈并实施员工发展计划。
• 鼓励一个积极合作的工作环境。

c) 客户服务

• 确保提供出色的服务质量，以满足并超过客户期望。
• 尽快解决客户抗诉和反馈，以提高满意度。
• 与客户，尤其是重要VIP会员保持良好关系，解识并满足他们的假望和假想。

d) 营销和销售

• 与营销团队协作，制定推广活动，以吸引客人充实。
• 通过优惠项目和个性化服务，促进会员销售和保留现有会员。

e) 财务监督

• 监督和管理预算，以保持财务健康和盈利能力。
• 分析财务数据和操作报告，以查询改善方案。
• 与管理团队作为一体，制定和完成收入和支出目标。

f) 菜单和活动计划

• 与主廚协作，设计菜单，以实现客户假望和旅途日期。
• 组织和管理私人情趣编译，公司会议和举办举进步活动。

任职详细：

• 至少担任5年以上的餐厅和会所管理经验。
• 成熟的领导才能和团队管理技巧。
• 优秀的沟通能力和问题分析技巧。
• 熟练库存控制、成本管理和财务分析。
• 在专业餐饮或会所环境中，提供出色客户服务之胜。
• 精通英语；精通普通语优先，以满足中文聊天客户交流需求。
• 外向性格，积极态度，能在快节奏环境中处理多重任务。

我们提供:

• 薪酬和奖励。
• 提供职业成长和生涯拖展。
• 高级和独一无二的工作环境和出色应用现场。

Assistant Restaurant Manager

Job Scope

• Responsible for overall efficient and effective management and operation of the restaurant
• Assist Restaurant Manager on daily restaurant operations
• Ensure that all menu items are prepared and delivered in accordance with GYG’s Food Recipe and training guides
• Ensure that GYG speed of service standards are consistently met on shift.
• Maintain a clean and organised restaurant at all times whilst on shift.
• Ensure restaurant compliance with the GYG Food Safety Policy and procedures during the shfit.
• Provide an enjoyable restaurant experience by maintaining a restaurant that is safe, clean and provides customers with an enjoyable ambience whilst running the shift.
• Report on restaurant sales performance for the shift as required by GYG
• Meet cost of goods sold, cost of labour and operating cost targets for the shift set by the management.

Requirements

• Good people management and conflict resolution skills
• Personable and approachable disposition
• Willingness to learn and develop strong competence in various GYG systems
• Provide valuable experience in sales and sales management, inventory management, and marketing coordination
• Face sales and interactions
• Learn proper techniques to problem solving and conflict management
• Coordinate information between operations and head office
• Learn how to deliver and manage superior customer service
• Teach how to effectively communicate, influence and interact with all types of customers, vendors and coworkers
• Provide weekly recruiting status reports to management
• Learn a wide variety of selling related skills including planning and conducting effective sales calls, identifying and exceeding customer needs and sales opportunities, inventory systems knowledge, management
• Learn all aspects of business, culture, and core values

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Job description:

- Have a clear understanding of the business, able to recommend to customers within the area fluently in Japanese & German.

- Assist & manage the kitchen stock, including but not limited to food preperation, cooking & cleaning

- Able to communicate with multiple languages including Burmese, to train and direct incoming new staff.

Working hours:

9.30 - 2.30pm, 5-9pm. Monday to Friday, Sat 11-3pm.

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Interview and train new staff
• Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
• Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
• Develop and review new and existing work processes and procedures in accordance with process improvement reviews
• Propose to management on the initiatives for continuous improvement within the outlet
• Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
• Formulate SOP and implement the system and policies for efficient operations
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Analyse current customers' profiles and preferences to provide targeted recommendations
• Maintain a close and professional relationship with regular clientele
• Deploy customer service standards within the outlet to drive organisation's customer experience goal
• Recommend initiatives to minimise customer service performance gaps
• Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
• Implement customer loyalty strategies
• Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures
• Monitor outlet's compliance with legislative requirements pertaining to handling and consumption of alcoholic beverages

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers