• We are looking for competent and cheerful service crew to take and deliver orders. You’ll be the face of the restaurant and play an integral part in customers’ experiences.
• Service crew responsibilities include ensuring tables are clean and tidy when guests arrive, presenting menus, serving food and beverages as well as anticipating customers’ needs. You need to be quick on your feet and have a polite and friendly attitude. Your ultimate goal will be to provide high-quality service that will help maintain and attract customers. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.

Responsibilities

• Prepare restaurant tables with special attention to hygiene and order
• Attend to customers
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Work together with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment

Requirements and skills

• Proven restaurant serving or waiter experience is a plus
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Salary commensurate with qualifications and experience

What to expect

• 6 day work week
• Sales performance bonus
• On job coaching and training
• Staff meals and uniforms provided

job highlights

4 off days monthly, rest days depend on schedule. able to work long hours and late in evenings and weekends

Competitive salary 3k and above

Positive and nurturing working environment

Work location: islandwide

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least one year working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

As the Restaurant Manager, you will oversee the day-to-day operations, ensuring smooth and efficient service while maintaining the highest standards of food quality and customer experience. You will be responsible for managing the staff, controlling costs, and implementing strategies to improve profitability while upholding the authenticity and quality of Korean cuisine.

[Key Responsibilities]

· Operational Management:

- Oversee the daily operations of the restaurant, including kitchen, dining, and customer service.

- Ensure food preparation and presentation meet the highest standards, adhering to Korean culinary traditions.

- Monitor inventory and manage supplies, ensuring the availability of key ingredients, especially those critical for authentic Korean dishes.

- Ensure compliance with health, safety, and sanitation regulations.

· Customer Service:

- Lead efforts to provide excellent customer service, creating a welcoming and comfortable atmosphere for all guests.

- Handle customer complaints and feedback professionally and work on continuous service improvement.

- Develop strategies to enhance the customer experience and increase customer loyalty.

· Staff Management:

- Recruit, train, and manage restaurant staff, including kitchen and front-of-house teams.

- Create work schedules, manage shifts, and oversee team performance to ensure efficient operation.

- Foster a positive work environment and motivate the team to deliver top-notch service.

- Conduct regular training sessions on food safety, service techniques, and knowledge of Korean cuisine.

· Marketing & Promotion:

- Assist in promoting the restaurant through social media and digital marketing platforms.

- Coordinate special events, seasonal promotions, or themed nights that highlight Korean culture and food.

- Work closely with the Managing Director to develop and execute marketing strategies aimed at attracting more customers.

· Inventory & Supply Chain:

- Monitor stock levels of food and beverages, ensuring that key ingredients for Korean dishes are available.

- Maintain relationships with suppliers, negotiate contracts, and oversee the timely delivery of goods.

- Implement inventory control measures to minimize waste and optimize resource use.

· Quality Control:

- Ensure all food and beverages meet quality standards in taste, presentation, and freshness.

- Work closely with the kitchen team to maintain consistency in the delivery of signature Korean dishes.

- Regularly review and update the menu in collaboration with the head chef to reflect seasonal ingredients and customer preferences.

[Qualifications]

· Bachelor's degree in Hospitality Management, Business Administration, or a related field.

· Minimum 1+ year of working experience as a Restaurant Manager or similar role, preferably in a Korean restaurant or the F&B industry.

· Strong knowledge of Korean cuisine, culture, and ingredients.

· Excellent leadership and team management skills, with experience managing a diverse staff.

· Solid understanding of restaurant operations, including customer management, and inventory management.

· Ability to handle high-pressure situations, particularly during busy meal times.

· Proficiency in point-of-sale (POS) systems.

· Proficiency in Korean language is preferred to effectively communicate with Korean staffs and Korean customers.

*We regret to inform you that only shortlisted candidates will be notified. Thank you.

Trovato (www.trovato.sg)
Cafe | Restaurant | Bar

We are looking for that someone that has passion to manage a F&B establishment, an opportunity to have the establishment like your very own restaurant.

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, and vacation leave
• Maintain safety requirements in the restaurant
• Manage inventory levels of front of the house drink and baking station.
• Knowledge and ability to Barista and Bake will be a plus point.
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

Requirements

• At least 3 years of working experience in the F&B is required for this position
• Preferably in Managing role in F&B/Restaurant service or equivalent
• Required to work 6 days work week and able to work on weekends and Public Holidays

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Job Description & Requirements

As a Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

Your responsible for :

1) Create positive mindset and have good listening skill toward staff, and customer.

2) Recruiting of staffs directly only (not using any agents)

3) Oversee house keeping and cleanliness at all area of resturant

4) Observing and evaluating staff performance, and provide counselling to staff.

5) Correcting staff procedures to ensure the Company quality standards,

6) Ensure smooth work flow speed process and services.

7) Ensuring of OJT (On Job Training) to all staff.

- Good customer services

- Sanitation, Safety & Hygien procedures

- Company F&B preparation standard and speed food preparation with

Quality

8) Oversee all operation costs.

9) Acheve to sales target, and analyse information related to Profit & Sales.

10) Maintain all cutleries, equipments and facilities of resturant.

Duties:

1) Ensure all employee to follow YAYOI -SOP & QSC guide line

2) Attain Managers meeting at HQ.

3) Ensure No- expired product serve to customers.

4) Ensure all order from suppliers is in order.

5) Conducting daily briefing for staff ( twice a day)

6) Check on daily target given by HQ and ensure is met.

7) Reduce on food wastage.

8) Manage and coordinate activities of staff from preparing and serving Food & Beverage (F&B).

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

1. JOB DESCRIPTION

Job Title

RESTAURANT MANAGER

Occupation

MANAGER

Job Description & Requirements

Famous chinese restaurant, looking for a Restaurant Manager to lead all aspects of our business.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house.

Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Train new and current employees on proper customer service practices

Requirements:

• Proven work experience as a Restaurant Manager or similar role
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software & POS
• Strong leadership, motivational and people skills
• Acute financial management skills

Benefits:

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

1. JOB DESCRIPTION

Job Title

head chef

Occupation

HEAD CHEF

Job Description & Requirements

➡️ Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.

➡️ Arrange SFA & NEA Inspection as per government rules and regulations.

➡️ Able to Conduct Weekly meeting with staffs.

➡️ maintain book of records

➡️Maintain & able to create daily inspection checklist

➡️ Manage Inventory System.

➡️ To achieve a target based sales management

➡️ Proficient in MS Office

➡️ Able to drive a vehicle deliver products & meet Customers get orders

➡️ Participate in planning weekly schedule planning and daily team floor plan.

➡️ Trains and provide on-going communication to staff and deliver first-class service to customers

Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave

Maintain safety requirements in the restaurant.

➡️ Handles customers' feedback promptly.

➡️ To comply ad-hoc with all the admin and paperwork requirements.

➡️ To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.

➡️ To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

➡️ Sometimes Chef Sick able to Cook and prepare South & North Indian Curries, starters, hot plate breads for dine in guests, take away and catering

Wash & Cut vegetables, meats, seafood and poultry.

➡️ Ensure Marination’s, mise-en-place and set up all stock stations

➡️ Ensure the food quality and the presentation.

➡️ Ensure the prompt and speedy delivery of orders.

➡️ Set up and manage Buffet Stations with all necessary supplies.

➡️ Taking stocks and liaise with the purchase & catering managers to ensure the adequate food items are available to produce the appropriate menu items.

➡️ Receiving goods after checking the quality and quantity.

➡️ Storage of raw materials and ingredients and ensure that all the food storage and preparation of all food items meet the temperature guidelines.

➡️ Check the quality of raw and cooked food products to ensure that the standards are met

➡️ Ensure personal hygiene and safety requirements.

➡️ Ensure the cleanliness of the kitchen, cooking utensils and equipment's.

➡️ Monitor the performance of Chefs & assistant chefs.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Job Summary:

We are seeking a dynamic and experienced Indian Restaurant Manager to oversee the day-to-day operations of our establishment. The ideal candidate will possess a strong background in hospitality management, exceptional customer service skills, and a deep understanding of Indian cuisine. The Restaurant Manager will be responsible for ensuring a high standard of service, maintaining the quality of food, managing staff, and driving the success of the restaurant.

Key Responsibilities:

Operational Management:

Oversee the daily operations of the restaurant, ensuring smooth service delivery.

Maintain high levels of cleanliness, food quality, and safety standards in compliance with health regulations.

Monitor and manage the restaurant’s performance, ensuring efficiency and cost-effectiveness.

Ensure timely opening and closing of the restaurant.

Staff Management:

Recruit, train, and manage front-of-house and back-of-house staff.

Provide leadership, guidance, and support to all team members.

Foster a positive working environment, motivating staff to meet service and quality standards.

Develop staff schedules to ensure adequate coverage during peak hours.

Customer Service:

Ensure guests receive outstanding service from the moment they enter until they leave.

Address and resolve any customer complaints or issues in a professional and efficient manner.

Build and maintain strong relationships with regular customers, ensuring repeat business.

Oversee reservation systems and guest seating arrangements.

Financial Management:

Monitor and manage restaurant finances, including budgeting, forecasting, and cost control.

Analyze financial reports, track sales trends, and implement strategies to increase revenue.

Manage inventory control, placing orders for food, beverages, and supplies as needed.

Ensure accurate and timely processing of payments and billing.

Menu and Food Quality:

Work closely with the chef and kitchen staff to ensure food quality and consistency.

Monitor food preparation, presentation, and portion control to meet restaurant standards.

Assist in the development and execution of seasonal or special menu items.

Marketing and Promotion:

Collaborate with marketing teams to develop promotional strategies to attract new customers.

Manage social media accounts, promoting restaurant events, specials, and customer engagement.

Ensure positive online reviews and handle any negative feedback effectively.

Compliance and Safety:

Ensure the restaurant adheres to all food safety, health, and licensing regulations.

Conduct regular inspections of kitchen and dining areas to maintain a safe working environment.

Ensure compliance with all local, state, and federal labor laws and restaurant regulations.

Qualifications:

Proven experience as a Restaurant Manager, preferably in an Indian or ethnic cuisine establishment.

Strong knowledge of Indian food and beverage offerings.

Exceptional leadership, organizational, and communication skills.

Ability to handle high-pressure situations with professionalism.

Solid understanding of restaurant financials and cost management.

Proficiency in restaurant management software and POS systems.

Ability to multitask and manage a fast-paced environment.

A passion for hospitality and customer service excellence.

Education and Experience:

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

Minimum of 3-5 years of experience in restaurant management or a similar role.

Food safety certification and knowledge of hygiene standards.

Work Conditions:

Full-time position with flexibility for evening, weekend, and holiday shifts.

Ability to stand, walk, and work for extended periods.

Occasional lifting of up to 25-30 pounds.

• Assists the Outlet Manager in preparing annual operating budget in conjunction with Director of F&B.
• Assists the Outlet Manager to maximize profitability of the restaurant & room service.
• Ensures that staff completely understand company policies & standards
• Assists the Outlet Manager in analyzing menus and products of competitive restaurants & room service.
• Assists the Outlet Manager in recruiting, training and evaluating employees.
• Assists the Outlet Manager to inspect the physical condition of furniture and decorations.
• Checks the tidiness & cleanliness of staff, ensures grooming standard is implemented.
• Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.
• Conducts daily briefing and de-briefing for a function assigned.
• Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with quests, subordinates, immediate superior and other section heads.
• Prepares daily cover count and revenue report for the outlet.
• Attends daily F&B briefing, F&B Meeting in the absence of the Outlet Manager, and all other training sessions and meeting required for the position.
• Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.
• Identifies and solves problems in service in a professional manner. Handles guest complaints professionally.
• Reports and controls breakage and losses in the assigned outlet.
• Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operation.
• Knows and understands all the food and beverage policies and procedures in service of food and beverage in order to ensure the correct implementation.
• Follows control procedures in food and beverage cost and cashiering.
• Promotes guest satisfaction in the outlet.
• Receives and handles booking inquiries and special arrangement.
• Controls the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.
• Coaches and counsels captains, bartenders and waiters effectively.
• Motivates a strong team within the outlet section.
• Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
• Performs other duties as assigned by Outlet Manager, Director of F&B.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Restaurant Management

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

People Management

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

Administration and Reporting

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Decker Barbecue is an authentic Texas barbecue, featuring a variety of slow smoked meats and casual, friendly dining atmosphere. Our tight knit team prides itself on offering not only the highest quality barbecue and beverage program, but also for its warm hospitality and friendly atmosphere.

We are seeking an Assistant Manager for the restaurant. This role will be responsible for assisting the Restaurant Manager in delivering an excellent service experience to clients, as well as administrative duties in managing catering coordination and general queries via email. Our restaurant is open 6 days a week (Tues-Thur: Dinner Only, Fri-Sun & PH: All Day); this position is a 5-day work week.

The ideal candidate will be a warm and friendly personality, with excellent spoken and written English required. Experience in event or catering coordination is required. A responsible and reliable personality with an awesome sense of humor is ideal!

An example of responsibilities include:

• Leading by examples in restaurant service, serving as a role model and ambassador of Texas BBQ and warm hospitality and guest interaction
• Responding to client queries for catering and events via email within 24 hours, recommending the most appropriate options for their needs, and providing helpful suggestions to maximize sales.
• Liaise with the Head Chef and Restaurant Manager to coordinate catering and event date and logistics to ensure sufficient manpower and capacity.
• Preparing accurate invoices and securing pre-payments.
• Managing and responding to general client queries through general email address within 24 hours.

A competitive package and incentives are offered for this role! If you feel you have the right social personality and a strong track record of reliability with good references, please reach out to us!

Should you choose to apply, note that we will review your application for the following criteria before reaching out:

- demonstrated language proficiency in grammar and vocabulary as well as written formatting capabilities,

- minimum 1 year experience coordinating sales, client orders, events or other transactions,

- at least 2 years experience in a position involving high volume customer service (e.g. retail, hospitality, fitness or customer service centres),

- suitable references from previous employers,

- pro-active outreach to our team via [email protected] with a cover letter and CV application will receive priority!

Please include a cover letter to demonstrate your familiarity with Texas BBQ or our brand, and display your writing abilities.

RESTAURANT & SALES MANAGER

Senior Manager, Restaurant

Job Description & Requirements

Able to work in a fast paced environment

Assist in overseeing day-to-day operations.

Handle and solve issues or complaints in a professional manner.

Ensure customer satisfaction.

Need to conduct checks to ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors.

Maintain inventory and control costs in the daily operations.

Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

- MUST HAVE EXPERIENCE IN INDIAN RESTAURANT FOR AT LEAST 5 YEARS

- GOOD KNOWLEDGE OF INDIAN CUISINE

Operational Management

Oversee the daily operations of the restaurant, ensuring smooth service delivery.

Maintain high levels of cleanliness, food quality, and safety standards in compliance with health regulations.

Monitor and manage the restaurant’s performance, ensuring efficiency and cost-effectiveness.

Ensure timely opening and closing of the restaurant.

Staff Management:

Recruit, train, and manage front-of-house and back-of-house staff.

Provide leadership, guidance, and support to all team members.

Foster a positive working environment, motivating staff to meet service and quality standards.

Develop staff schedules to ensure adequate coverage during peak hours.

Customer Service:

Ensure guests receive outstanding service from the moment they enter until they leave.

Address and resolve any customer complaints or issues in a professional and efficient manner.

Build and maintain strong relationships with regular customers, ensuring repeat business.

Oversee reservation systems and guest seating arrangements.

Financial Management:

Monitor and manage restaurant finances, including budgeting, forecasting, and cost control.

Analyze financial reports, track sales trends, and implement strategies to increase revenue.

Manage inventory control, placing orders for food, beverages, and supplies as needed.

Ensure accurate and timely processing of payments and billing.

Menu and Food Quality:

Work closely with the chef and kitchen staff to ensure food quality and consistency.

Monitor food preparation, presentation, and portion control to meet restaurant standards.

Assist in the development and execution of seasonal or special menu items.

Marketing and Promotion:

Collaborate with marketing teams to develop promotional strategies to attract new customers.

Manage social media accounts, promoting restaurant events, specials, and customer engagement.

Ensure positive online reviews and handle any negative feedback effectively.

Compliance and Safety:

Ensure the restaurant adheres to all food safety, health, and licensing regulations.

Conduct regular inspections of kitchen and dining areas to maintain a safe working environment.

Ensure compliance with all local, state, and federal labor laws and restaurant regulations.

Qualifications:

Proven experience as a Restaurant Manager, preferably in an Indian or ethnic cuisine establishment.

Strong knowledge of Indian food and beverage offerings.

Exceptional leadership, organizational, and communication skills.

Ability to handle high-pressure situations with professionalism.

Solid understanding of restaurant financials and cost management.

Proficiency in restaurant management software and POS systems.

Ability to multitask and manage a fast-paced environment.

A passion for hospitality and customer service excellence.

Education and Experience:

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

Minimum of 3-5 years of experience in restaurant management or a similar role.

Food safety certification and knowledge of hygiene standards.

Work Conditions:

Full-time position with flexibility for evening, weekend, and holiday shifts.

Ability to stand, walk, and work for extended periods.