Roles & Responsibilities

• Manage day to day operations of the Training Centre assigned to you is well-managed and daily operations are carried out without any lapses;
• Ensure overall customer service of the reception counter is maintained at a satisfactory level, where visitors visit and leave the space delighted
• Manage staff under your supervision complete their daily operation duties to facilitate class administration processes
• To ensure that all documentation for class start is readily prepared and completed for Trainers to apply during the start of classes
• Ensure all transfer and withdrawal processes are completed accurately and timely as per required by the Company and/or Program Partners
• Ensure that all documents submitted meet the standard for invoicing
• Report in a timely fashion, any disruptions, challenges, and non-compliant behaviours that are affecting daily operations at the Training Centre.

Requirements

• Competency in interpersonal and communication skills
• Meticulous and able to multi-task
• Computer literacy with proficiency in MS Office applications

Responsibilities:

• Plan, manage, control, execute and close out projects within contractual schedule and budgeted cost.
• To supervise a crew of carpenters in achieving production targets to meet project deadline.
• Perform quality check and ensure furniture are fabricated accordingly to construction drawing.
• Review drawings, design notes, and critical specifications.
• Attend site meetings, inspections, monitor and report of project progress.
• Liaise and coordinate with related parties (e.g., authorities, clients, consultants, contractors, suppliers etc.) through regular meetings to ensure conformity to specifications, quality and delivery schedule.
• Supervision at project site to ensure smooth operations.
• Ensure that staff and contractors carry out work in a safe manner.
• Monitor daily progress at project site.
• Report to management team on project status.
• Ensure up to date claims, obtaining approval for variations order and prepare for billing.
• Ad-hoc duties.

Requirements:

• Interior Design / Carpentry / Joinery knowledge preferred
• At least 3 to 5 Year(s) of working experience in the related field is required for this position
• Good team player and able to work independently with minimal supervision
• Able to start work within short notice

Company Description

Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go!

Role Introduction

Engineering’s role is focused on reassurance, keeping our people and our customers safe, ensuring that in every aspect of our operation we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification. Engineering’s ambition is to be one of the world’s highest performing, customer centric and progressive engineering teams.

The Engineering Manager ensures the delivery of operational excellence at allocated station(s) to enable our customers with a safe and exceptionally reliable travel experience that supports our brand and business

Key Responsibilities

Line Maintenance is an operational critical section in Engineering Department that delivers a safe, reliable and cost-effective line maintenance service to Cathay Pacific Airways as well as our third party customers in the global network.

The Engineering Manager is accountable for the Engineering budget, operational and commercial performance at allocated station(s) and ensure we deliver our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Responsible for:

• Manage the day to day engineering operation
• Ensure the maintenance carried out on Cathay Pacific Group and third party aircrafts meet the Company / Customer / Authority’s requirements and standards
• Review and implement local strategies to achieve effective, optimum planning and utilisation of station resources including people, equipment, facilities and aircraft spares
• Manage the availability, serviceability and cleanliness of station ground equipment, vehicles and facilities
• Manage and oversee third party supplier performance (technical, ramp services, de-icing, refueling etc.) as the Operational Duty Holder
• Supervise and certify aircraft maintenance
• Ensure compliance with local Occupational Health & Safety standards and regulations / guidelines
• Ensure meeting of station productivity, costs, revenue and operating budget targets
• Lead, support and encourage own team to achieve success
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development and execute succession plans

Requirements

• Engineering degree or Aircraft Maintenance Licence (HKCAD or equivalent) with appropriate aircraft type endorsement
• Minimum 10 years’ experience in aircraft maintenance industry in a certifying engineer or equivalent
• Experience of managing team and deliver high performance
• Solid operational and technical knowledge
• Ability on creating and maintaining a robust safety culture
• Ability to build strong and effective relationships with internal and external stakeholders
• Strong commercial and business acumen

** Please note that we will only be able to contact candidates who have been shortlisted for further consideration. **

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Establishing and maintaining relationships with new and existing customers through regular customer visits.

• Making and executing regular and/or irregular marketing plans.

• Report sales forecasts and report to Managing Director

• Gather market research, assessment and competitor information, customer needs, new market trends, etc.

Requirement:

Proven 8+ years Sales experience within the Shipping and Logistics industry Has strong knowledge of Container/Shipping Line (products and services). Has strong knowledge about the local market, competitor and industry trends.Lead sales team as a sales manager.

In today's fast-paced IT environment, organizations need skilled Change Managers to navigate complex IT service management transformations and drive growth. As a Change Manager (ITSM), you will play a vital role in shaping the future of our client's IT organization, implementing change initiatives that enhance IT service quality, efficiency, and customer satisfaction.

Newbridge, a trusted recruitment partner to leading financial services organizations, is seeking an experienced Change Manager (ITSM) to join our client's team. If you have a passion for driving IT service management change and transformation, and a proven track record of delivering successful change initiatives, we want to hear from you!

About the Role:

• Develop and implement comprehensive change management strategies and plans to support IT service management transformation initiatives
• Collaborate with IT stakeholders, including IT managers, team leaders, and technical experts, to understand IT service management needs and design change initiatives that meet those needs
• Analyze IT service management processes and identify areas for improvement, developing strategies to enhance IT service quality, efficiency, and customer satisfaction
• Design and deliver training programs to support IT service management change initiatives, ensuring that IT staff have the necessary skills and knowledge to adapt to changing IT service management requirements
• Monitor and report on IT service management change initiative progress, identifying areas for improvement and implementing corrective actions as needed

Requirements:

• Proven experience in IT service management change management, preferably in a financial services environment
• Strong understanding of ITIL change management processes and best practices
• Excellent communication, influencing, and project management skills
• Ability to work collaboratively with diverse IT stakeholders, including IT managers, team leaders, and technical experts
• Strong analytical and problem-solving skills, with experience in data analysis and reporting

What We Offer:

• Opportunity to work with leading financial services organizations, driving IT service management transformation and growth
• Collaborative and dynamic work environment, with a team of experienced IT professionals
• Professional growth and development opportunities, including training and certification programs
• Competitive salary and benefits package

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

Company Overview:

Finsmart Solutions, headquartered in Singapore, is a leading integrated securities trading platform service provider. With many years of financial IT construction and service experience, in-depth observation and understanding of users, and rapid iteration technology of high-quality products, Finsmart is committed to providing financial institutions with integrated solutions and value-added services, so as to continuously empower the financial industry and promote innovative development of the industry.

Product & Service:

Finsmart is committed to providing financial institutions with integrated solutions and value-added services such as securities trading system, market data service, asset management system, fund system, securities CRM and marketing system.

Market data supplier:

Finsmart holds the market data provider licenses of seven stock and options exchanges, and through the development of securities trading platform software, it can provide users with timely market data services.

Licenses:

Finsmart holds the market data provider licenses of seven stock and options exchanges include: Shanghai Stock Exchange, Shenzhen Stock Exchange, Hong Kong Stock Exchange, NASDAQ, New York Stock Exchange, Chicago Board Options Exchange (CBOE).

Key Responsibilities:

• Responsible for the requirements management and product design of overseas securities trading products. Ensure high-quality completion of product-related tasks, including requirements research, analysis, prototyping, product documentation, requirement clarification, follow-up, and acceptance testing.
• Regularly track and analyze industry competitors, gather business feedback, identify user needs, and continuously optimize product features while assisting in driving product iteration and improvement.
• Collaborate and coordinate with multiple teams, including business, UI, technical, and testing teams, to follow up on requirement clarifications and development feedback. Responsible for product launch acceptance, issue tracking, and subsequent iterations.
• Perform other tasks assigned by the supervisor.

Requirement:

• Bachelor's degree or master in Finance, Computer Science, or related fields.
• Possess at least 6 years of experience in internet finance product or mobile app client design and requirements analysis. Candidates with experience in product operations in securities firms or internet finance companies, or familiarity with mutual fund operations, are preferred.
• Proficient in using requirement management and product design tools such as Axure, Visio, and XMind. Demonstrates excellent product design capabilities, able to independently complete requirement analysis and interactive design prototypes, and possesses insights into the visual design and user experience of internet finance products.
• Strong communication and expression skills, clear logic, proactive, responsible, and able to handle pressure. Displays good project collaboration spirit.
• Proficient in Chinese and English (must).

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

KPMG in Singapore is part of a global network of independent professional services firms providing Audit, Tax and Advisory services. We operate in 145 countries and territories and in FY21 had more than 236,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA or equivalent
• Must have knowledge on PCAOB Standards, IAS, ICOFR, IFRS, US GAAP
• External audit experience of minimum 6 years or more in a mid-tier or large accounting firm and experience in handling a portfolio of clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment. Good working knowledge of IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Responsibilities

· Responsible for overall performance of assigned kitchens

· Oversee preparation and production of food items

· Drive food quality assurance and process improvement

· Work closely with all stakeholders to ensure delivery-on-time fulfilment

· Manage and uphold serviceability and hygiene integrity of kitchen infrastructure & equipment

· Manage staff related matters; including staff integration, coaching/mentoring and performance management

· Participate in cross functional initiatives, including automation projects

Requirements

· Diploma in F&B Management/Operations, Culinary Arts or equivalent

· At least 5 years of relevant working experience in food production setting

· Resourceful and innovative

· Able to work 6 days work week

· Strong interpersonal and leadership skills, with an eye for detail

Kenoil offers comprehensive services in oil and gas trading and bunkering, delivering equipment, support, and logistics solutions to ensure efficient operations. Our core values include integrity, accountability, teamwork, and continuous improvement, with a strong focus on personal growth and collaboration.

At Kenoil, we create a supportive environment where you can thrive, contribute, and be part of a successful team. Join us and help shape the future of the energy industry!

Job Summary:

We are looking for a highly skilled and motivated Accounts Manager to lead our financial operations and contribute to our strategic growth. In this role, you will oversee financial reporting, budgeting, and compliance while mentoring a dedicated finance team. Your expertise will play a pivotal role in ensuring our operations align with regulatory standards and business objectives. If you thrive in a fast-paced environment and are excited to work in the marine sector, we want to hear from you!

Responsibilities:

1. Manage and oversee the daily operations of the accounts department.

2. Ensure timely and accurate preparation of financial statements, reports, and budgets.

3. Conduct regular audits to ensure compliance with internal policies and external regulations.

4. Develop and implement accounting procedures to improve efficiency and accuracy.

5. Coordinate and liaise with external auditors, tax consultants, and regulatory authorities.

6. Supervise and mentor accounts staff, providing guidance and support as needed.

7. Review and analyze financial data to identify trends, variances, and opportunities for improvement.

8. Collaborate with other departments to support business objectives and initiatives.

9. Participate in strategic planning and decision-making processes related to financial management.

Requirements:

1. Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent qualification preferred.

2. Minimum 5 years of experience in accounting or auditing roles, with at least 2 years in a managerial capacity.

3. Strong understanding of accounting principles, financial reporting standards, and regulatory requirements.

4. Proven track record of managing audits and ensuring compliance with internal controls.

5. Experience with financial analysis, budgeting, and forecasting.

6. Excellent leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

7. Detail-oriented, analytical mindset, with a focus on accuracy and problem-solving.

8. Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

We are looking for a PASSIONATE Marketing Professional who has a strong background in Go[1]To-Market (GTM) for eCommerce and retail solutions and wants to be part of a high growth and performing team to chart out winning 360 campaigns.

Join Singapore No.1 Rice Dumpling Brand – Joo Chiat Kim Choo, and together, we’ll make this renowned heritage come alive where every corner of Singapore will get to know and savour a

piece of this traditional treasure.

Responsibilities

• The brand’s custodian to develop GTM strategies and winning 360 campaigns with a focus on outreach and achieving sales targets
• Develop key marketing messages in positioning the brand for differentiation; lead the creative content work from copywriting, packaging, design creative brief, photo shoot and video planning, product presentation decks to digital marketing & sales platform management (e.g. Website, Facebook, Instagram, TikTok, Xiaohongshu, Shopee etc)
• Gather business intelligence information such as market trends and industry players’ strategies and activities to provide recommendations for brand development, new product launches, new packaging, price setting etc
• Marketing budget management to maximise gains and reduce costs
• Liaise with external counterparts such as Public Relations agencies, media, influencers, vendors and suppliers
• Conduct Brand and Product Training for internal and external stakeholders
• Work closely with Sales Team to analyse data to formulate new / enhanced business strategies / solutions to achieve sales targets
• Responsible for weekly and monthly reports on business analysis, competitive analysis, ongoing and upcoming campaigns, and sales targets
• Any other assignments and duties assigned by HOD

Requirements

• Minimum Degree in Marketing, with at least 3 – 5 years of relevant experience in Marketing / Trade Marketing / Brand Management for F&B / FMCG / Hospitality industry
• Prior working experience on managing multiple ecommerce (sales) channels would be an added advantage
• Strong business acumen with proven project management skills
• Proven experience in analysing and interpreting data
• Adaptable, resourceful, independent, and able to thrive in a fast-paced industry
• Positive, self-motivated, have an eye for details and able to work with tight timelines
• Proficient in MS Office applications, especially in Excel and PowerPoint
• Exceptional copywriting and storytelling abilities to effectively engage diverse audiences
• Ability to converse in Mandarin to communicate with Mandarin speaking counterparts
• Willing to work in the West Area

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

• Developing marketing strategies for advertising new products
• Organizing promotional events and coordinating day-of deliveries and staffing
• Leading and training teams of Marketing Associates
• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints
• Analyzing website click-to-purchase conversion rates and the effectiveness of promotions to determine what drives sales
• Identifying potential new markets and creating a plan to enter those markets
• Partnering with product development and buying teams to estimate product demand

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Job Description

• Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.
• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions
• Cover site activities and documents, and timely report to management

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.
• At least 15 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Experienced in Structural and Architecture works will be preferred

We are seeking a highly skilled and experienced Strategy and Corporate Development Manager to join our dynamic team. The ideal candidate will have a strong background in both strategy consulting, preferably from a top-tier consulting firm (McKinsey, BCG, Bain), and also corporate finance, while possessing a deep understanding of the digital banking sector. This role will be pivotal in driving our growth initiatives, including mergers and acquisitions (M&A), strategic partnerships, investor relations and market expansion.

Job Summary/Purposes

The Department Manager is a professional in the assigned goods category who is responsible for promoting brand loyalty to customers in the luxury goods sector in order to guarantee the achievement of the quantitative and qualitative objectives set for his/her department and for the store. He/she represents the company and is a proactive sales professional who operates according to the directions received from the Store Manager.

Responsibilities

Sales:

• Reflects the corporate image in terms of standing and ensures that the Staff is also aligned.
• Liaises with the other Department Managers regarding all issues related to the product and internal processes.
• Is constantly up-to-date regarding fashion trends, knows and monitors competitors keeping his/her team always aligned and up-to-date.
• Keeps his/her team constantly posted on the Store/department performance.

Customer Management & CRM:

• Promotes customer loyalty, informs the Store Manager about Top clients and VIPs.
• Tracks the follow up actions and new clients sourcing done by his/her team.
• Guarantees excellent customer welcoming and service and supervises sales to ensure customer satisfaction and that the qualitative standards required by our brand are maintained.

Store Staff:

• Creates his/her team coordinating their activities in order to make sure that team members are always motivated and competent.
• Detects and values each team member’s strength points, supporting his/her professional growth through the training and continuous coaching, in agreement with the Store Manager.
• Defines quantitative and qualitative objectives and ensures they are achieved by results analysis, verifying monthly activities and setting up yearly assessments.
• Prepares the planning, organizes and plans activities ensuring that the available resources can manage the expected workload.
• Makes sure that the internal procedures are fully respected.

Product:

• Has a deep product knowledge of his / her department.
• Personally manages all delicate situations regarding issues related to the product.
• Ensures that the department image and product care are in line with corporate standards and that the staff is aware of this standard.
• Provides Retail Merchandisers with prompt and accurate feedback on any request of products related to his / her category.

JOB PURPOSE

To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance.

To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.

To manage and coach the store team and to ensure succession plans and internal growth.

RESPONSIBILITIES

BUSINESS

• Drive and maximize sales performances
• Propose and develop business plans
• Drive the store team to exceed their KPIs
• Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand
• Be present on the sales floor, ensuring a proper approach and service to the Clients.
• Foster the Omni Channel development through the team
• Meet the store operating budget, controlling store expenses

CUSTOMER

• Foster a Client centric mindset by developing and maintaining solid Client relationships
• Guarantee an excellent Client satisfaction and the highest level of Client service
• Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending
• Foster a strong private appointment culture

TEAM

• Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth
• Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures
• The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting

RETAIL

• Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams
• Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines
• Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs
• Ensure synergy and cooperation between front and back of house
• Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office

EVENTS

• Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers

KNOWLEDGE AND SKILLS

• Business driven
• Leadership and team management
• Ability to motivate and persuade people
• Strong customer service mindset
• Natural ability to welcome our client
• Confident, enthusiastic and positive
• Mature and assertive
• Organized and detail oriented
• Local and English languages are a must
• Market and product knowledge/passion
• Business/Retail Management degree or equivalent is a plus
• Interest in luxury/fashion, art and design

About the company:

I am excited to be representing a renowned company specializing in the development and execution of high-quality trade fairs and industry events.

The team is seeking a enthusiastic sales manager to be responsible for maximizing revenue through both existing and new customer relationships, ensuring customer satisfaction and long-term growth.

Key responsibilities:

• Manage assigned key accounts, cultivating strong relationships with stakeholders through a consultative approach.
• Achieve and exceed revenue targets for both shows and personal goals by identifying and developing new sales opportunities into long-term relationships.
• Conduct thorough market research.
• Work closely with internal teams and attend events to ensure client satisfaction, address concerns, and contribute to show features and special projects.

Requirements:

• 3 to 5 years of experience in B2B sponsorship and exhibition sales.
• Experience in contract management, proposal writing, and CRM usage.
• Ability to cross-sell and upsell opportunities, identify new business leads, and cultivate strong client relationships.

If this sparks at interest for you, drop me a message / apply!

EA License No.: R22109322

Agency License No.: 11C4388