Responsibilities:

• Oversee daily restaurant operation and ensure compliance with operations standards and procedures
• Guarantee guest satisfaction in regards to food quality, sanitation, and service
• Ensure consistent high quality of customer service
• Take orders, deliver guests’ meals from the kitchen, perform bartending, food expediting and greeter duties, respond to guests’ requests, make knowledgeable and appropriate recommendations on food and beverage
• Maintain a professional restaurant image, including cleanliness, proper uniforms, and appearance standards.
• Attend to customers’ needs and respond to complaints promptly, understanding service recovery and applying when needed
• Manage and maintain operational records which include inventory and sales reports
• Ensure day-to-day operations function efficiently and smoothly

Requirements:

• Minimum 2-years experience
• Strong leadership skills, highly organised, and able to multi-task
• Independent, result-oriented and resourceful
• Responsible, honest, flexible
• Possess strong interpersonal skills, positive attitude, and social intelligence
• Excellent oral and written communication skills in English

* 5-day work week

* with OT pay

For queries, please email [email protected]

• Ensure food temperature stays safe.
• Prepare ingredients, wash vegetables, clean, cut, and assist the Chef.
• Monitor personal hygiene, uniform cleanliness, and workstation sanitation.
• Help with refrigerator cleaning and workstation setup.
• Understand the risks of contaminated food and manage mise-en-place in the fridge.
• Check and report equipment issues to supervisors
• Properly store products in the fridge with a first-in-first-out system and avoid placing items on the floor.
• Be knowledgeable about services in Food Services handbook.
• Assist in collecting food supplies and document stock requisitions.
• Maintain cleanliness of trolleys and workstations, and follow health and safety rules.
• Perform other tasks as instructed by supervisors.

Non-Halal cafe restaurant – must be able to handle pork and alcohol.

Physically fit and proactive.

Job Description

• Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensuring customer satisfaction and great dining experience.
• Training junior level accordingly to meet company expectations.
• Provide excellent service to both external and internal customers.
• Good people management skills to handle staff.
• Possess positive behaviour and good learning attitude.
• Proactive and a good team player.
• Good listening and thinking skills.
• Hands on and skilled on basic operation works.
• Scheduling, payroll and basic HR knowledge.

Requirements:

● Minimum 1 - 2 years Experience in Restaurant Management

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

● Coordinate daily front of the house and back of the house restaurant operations;

● Deliver superior service and maximise customer satisfaction;

● Respond efficiently and accurately to customer complaints;

● Regularly review product quality and research new vendors;

● Organise and supervise shifts;

● Appraise staff performance and provide feedback to improve productivity;

● Estimate future needs for goods, kitchen utensils and cleaning products;

● Ensure compliance with sanitation and safety regulations;

● Manage restaurant’s brand image and continuously progress to improve it;

● Control operational costs and identify measures to cut waste;

● Create detailed reports on weekly, monthly and annual revenues and expenses;

● Promote the brand in the local community through word-of-mouth and restaurant events;

● Recommend ways to reach a broader audience (e.g. discounts and social media ads);

● Train new and current employees on proper customer service practices;

● Implement policies and protocols that will maintain future restaurant operations; and

● Any other duties as required by the Company or management.

About us

Marguerite is awarded by Michelin with one star. The restaurant General Manager is the “face” and ambassador of Marguerite and Hortus leading the venues personality and soul. The restaurant General Manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations.

The Roles:

• General Manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations.
• The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Gardens by the Bay, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, and conducting training and development of team members.

Job Description

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to the timeline of deliverables.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaints and comments competently and swiftly.
• Builds strong relationships with local guests and builds loyal following as a foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, and operator at all times.

Management and Leadership of Outlets

• Executes hands-on leadership by actively engagingin colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style.
• Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet.
• To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecasts of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Job Requirement

• Minimum with Food & Beverage/Hospitality Management Certificate or equivalent.
• At least 6 years of relevant experience as a Restaurant Manager or Restaurant General Manager in the Fine-Dining F& B Industry.
• Knowledge of restaurant operations management from Front of House (FOH)
• Highly organised with strong analytic and communication skills.
• Strong leadership skills, Excellent Communication Skills and Problem-solving ability
• Detailed knowledge of fine dining cuisine and culinary trends.
• Strong knowledge of food and wine.
• Strong working knowledge of Microsoft Office.
• Able to work independently and can lead and manage a team in the restaurant.
• Ability to work under pressure and remain within all set deadlines.
• Involvement in reservations and understanding of Revenue Management processes.

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks of supplies in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate in providing excellent management and interpersonal skills

• Able to work independently and in a team

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager to ensure the smooth operation of the restaurant.

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Assist in operations to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

As a Shift/ Assistant Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

Location: Parkway Parade

Basic + Performance Bonus

Main Responsibilities

• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Requirement

• Positive, team-oriented, approachable

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Position: Restaurant Manager

Salary: S$ 3500.00 – S$ 4300.00

Working Days & Hours: 5 days work week

Working Location: Chintown

The restaurant:

Join us at Yān Huo, a new Chinese cuisine tapas concept in the heart of Chinatown, among the beautiful conservation houses that hold the stories of the past. Our restaurant is not just a place to dine, but a space to gather, reconnect, and celebrate the joy of reunions with friends and family.

At Yān Huo, we bring together the warmth of Chinese cuisine tradition and the excitement of innovation. Our Chinese cuisine tapas-style menu offers both beloved classic dishes and inventive fusion creations that pay homage to our roots while embracing the future.

We're looking for passionate individuals who share our love for food and connection to join our team. If you believe in the magic of a shared meal, where every dish is a moment to bond, we’d love to meet you. Help us create unforgettable reunions, one bite at a time!

Job Duties:

1. Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

2. Display Leadership to create a motivated working environment for the team.

3. Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

4. Project and set monthly KPI

5. Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

6. Regularly review product quality and research new vendors

7. Organize and supervise shifts

8. Appraise staff performance and provide feedback to improve productivity

9. Ensure compliance with sanitation and safety regulations according to government regulations.

10. Control operational costs and identify measures to cut waste

11. Generate reports on weekly, monthly and annual revenues and expenses

12. Promote the brand in the local community through word-of-mouth and restaurant events

13. Train new and current employees on proper customer service practices

14. Lead in implementing policies and protocols that will maintain future restaurant operations

Job requirements

1. At least 2 years in a supervisor/managerial position in F&B industry

2. Motivated (Leadership), result-oriented(result-driven) and a fast learner

3. Good organizational and planning abilities

4. Excellent interpersonal and communication skills

5. Computer literate and with excellent interpersonal skills

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

• Provides a pleasant and efficient customer-focused experience.
• Registers meal orders on a cash register or inputs orders on a computerized device via a point of sale (POS) platform by scanning items, and itemizing and totaling customer purchases.
• Resolves customer issues and answers questions about offerings and purchasing processes.
• Processes return transactions.
• Contributes to inventory management.
• Enters price changes into POS platform.
• Discounts purchases by redeeming coupons.
• Collects payments by accepting cash, checks, or charge payments and makes change for customers.
• Verifies credit acceptance and operates credit card authorization systems.
• Balances cash drawer by counting cash at the beginning and end of work shifts by following checkout procedures.
• Provides pricing information to customers.
• Maintains a clean and orderly workstation.
• Bags orders if necessary.

Job Description

• Oversee and supervise the staff, ensure all standards and requirements are met
• Uphold service standards for the restaurant – greetings, up sell, friendliness, etc
• Work closely and cooperate with all service team to ensure proper delivery of good customer service
• To ensure food preparation and presentation are done as per Company’s standard
• Plan and propose ordering of restaurant supplies
• Ensure all clean and dried utensils and chopsticks are collected from Stewarding and stock up at all side-stations
• Ensure beverages prepared by the Kitchen are ready and of the right quality
• Ensure overall cleanliness in the restaurant
• Any other duties as assigned by your superior

Job Requirement

• Minimum 1 years of relevant supervisory experience
• Proficient in written and verbal Mandarin & English
• F&B Knowledge and safety
• Passionate and energetic individual who is a good team player
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills

Job Description & Requirements.

• To ensure that all the dishes are freshly prepared and the food standards are met.
• Plan and arrange ingredients for next day preparation and orders.
• Need to understand the customer requirements, as per order.
• To Introduce new dishes and menus.
• Need to monitor stock rotation procedures are followed as per inventory.
• To maintain quality of food
• A deep understanding of authentic indian food preparation.
• Capacity to work under pressure during the extremely busy period.

Description & Requirements

• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in variousutensils or grillers
• Well knowledge in south indian cuisine.
• Check food while cooking to stir or turn
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Monitor stock and place orders when there are shortages

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Description: Food and Beverage (F&B) Store Supervisor

Position Overview
We are looking for an enthusiastic and experienced Food and Beverage (F&B) Store Supervisor to manage daily operations and ensure excellent customer experiences. The ideal candidate will be a proactive leader with strong organizational and customer service skills, ready to oversee staff, maintain standards, and contribute to the store's success.

Key Responsibilities

• Staff Management and LeadershipSupervise, motivate, and lead a team of front-of-house and back-of-house staff.
  Manage staff schedules, ensure adequate shift coverage, and coordinate training sessions.
  Conduct performance evaluations and provide feedback to team members.
  
• Customer Service ExcellenceEnsure customers receive outstanding service and satisfaction.
  Address and resolve customer complaints or concerns promptly and professionally.
  Monitor and enhance the overall dining or purchase experience in the store.
  
• Store Operations ManagementOversee daily operations, including food preparation, serving, and inventory management.
  Ensure the store meets all health, safety, and cleanliness standards.
  Monitor stock levels and coordinate orders to avoid shortages or overstocking.
  Handle cash management, monitor sales, and ensure accurate financial reporting.
  
• Sales and PromotionsImplement and promote store marketing activities, such as special offers and seasonal campaigns.
  Analyze sales performance and work to achieve revenue targets.
  Identify and suggest opportunities for increasing sales and improving service efficiency.
  
• Compliance and StandardsEnsure compliance with company policies, food safety standards, and local regulations.
  Conduct regular inspections to maintain quality control of food, beverages, and service.
  

Qualifications and Skills

• Proven experience in a supervisory role within the F&B industry.
• Strong leadership and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Familiarity with POS systems and inventory management tools.
• Knowledge of food safety and hygiene regulations.
• Ability to thrive in a fast-paced environment and handle multitasking effectively.
• Strong organizational and time management skills.

Education and Experience

• High school diploma or equivalent (required).
• Degree or certification in hospitality, food service management, or a related field (preferred).
• Minimum of 2 years of experience in the F&B industry, with at least 1 year in a supervisory role.

Compensation and Benefits

• Competitive salary based on experience.
• Performance-based incentives.
• Benefits package, including health insurance, paid leave, and employee discounts.
• Opportunities for professional growth within the company.

Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and

Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and

Job Description

• Oversee and supervise the staff, ensure all standards and requirements are met
• Uphold service standards for the restaurant – greetings, up sell, friendliness, etc
• Work closely and cooperate with all service team to ensure proper delivery of good customer service
• To ensure food preparation and presentation are done as per Company’s standard
• Plan and propose ordering of restaurant supplies
• Ensure all clean and dried utensils and chopsticks are collected from Stewarding and stock up at all side-stations
• Ensure beverages prepared by the Kitchen are ready and of the right quality
• Ensure overall cleanliness in the restaurant
• Any other duties as assigned by your superior

Job Requirement

• Minimum 1 years of relevant supervisory experience
• Proficient in written and verbal Mandarin & English
• F&B Knowledge and safety
• Passionate and energetic individual who is a good team player
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Responsibilities

• Perform opening and closing duties.
• Taking orders and attending to customer requests.
• Serve food and beverages to guests making recommendations if needed
• Adhere to all company service standards and protocols.
• Set up tables’ settings and side stations.
• Ensure customer satisfaction and maintain excellent customer relations.
• Friendly and energetic with good interpersonal skills.
• Proactively keeping the place neat and tidy at all times.
• Perform ad hoc duties assigned by Supervisor / Manager.

Job Requirements:

• With at least 2 years of F & B working experience in a restaurant
• Passionate about providing efficient and friendly service standards
• Outgoing personality and highly motivated and takes initiative
• Positive and motivated to work in a fast-pace work environment
• Clean and hygienic in food and beverage handling
• Able to work as a team with fellow colleagues
• Able to work weekends and public holidays

Part-Time positions are available at $15/hour.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin