1. Ensure all operations are carried on in an appropriate, cost-effective way
2. Improve operational management systems, processes and best practices
3. Purchase materials, plan inventory and oversee warehouse efficiency
4. Help the organization’s processes remain legally compliant
5. Formulate strategic and operational objectives
6. Examine financial data and use them to improve profitability
7. Manage budgets and forecasts
8. Perform quality controls and monitor production KPIs
9. Recruit, train and supervise staff
10. Find ways to increase quality of customer service
11. Proven work experience as Operations Manager or similar role
12. Knowledge of organizational effectiveness and operations management
13. Experience budgeting and forecasting
14. Familiarity with business and financial principles
15. Excellent communication skills
16. Leadership ability
17. Outstanding organisational skills