Location:

• Anchorvale Village

• Tampines Mall

• City Square Mall

• Paya Lebar Square

• Funan Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Salary : $2600 - $3500 and onwards depends on experience

Responsibilities:

1. Staff recruitment, training and supervising • Applies to both full-time and part-time staff • Organise regular appraisals with staff and provide recommendations to Management for confirmation/promotion • Plan and oversee staff duty roster • Handle staffing issues and issues between staff members • Manage staff behaviour, etiquette and grooming at the workplace
2. Managing budgets • Provide monthly expenditure estimates and making sure budgets are well kept to
3. Compliance matters • Ensure that restaurant adheres to licensing, hygiene and health and safety legislation/guidelines
4. Promoting and marketing the business • Gather on-ground sentiments and suggest workable promotions and marketing tactics to increase sales • Upselling of products • Secure and run events for the outlets, and provide the highest of service standards to clients
5. Managing stock • Order supplies according to given budget • Manage stock levels and ensure inventory is always kept up to date • Maintain good relationships with all suppliers
6. Handling customers • Entertain both enquiries and complaints on a quick turnaround time • Make sure all staff are well trained in taking reservations, greeting customers, giving customers advice on restaurant matters, basic problem solving and service recovery • Ensure high standard of service quality is adhered to
7. Basic finance/admin/HR tasks
8. Keep all statistical and financial records of the business in order
9. Set up SOPs and ensure all staff adhere
10. Oversee paperwork and ensure accuracy during submissions of items
11. Roaster planning and Manpower planning
12. Managing Sales • Ensure that outlet archive minimum monthly sales targets • Assess and improve profitability of the business • Constantly make improvements to the day-to-day running of the business and assist in developing the brand(s)
13. Management role • Work hand in hand with Management to achieve maximum profitability and positive brand image for the business • Weekly operations report and update on challenges and relevant solutions
14. Adhoc tasks as assigned by management

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Restaurant Captain Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

Job Description & Requirements

Responsibilities :-

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Requirements :-

• Minimum Diploma in Hospitality.
• Minimum 3 years of F&B or Retail service industry experience required.
• Knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Strong interpersonal and communication skills.
• Excellent leadership skills.
• Demonstrated ability to manage operating costs in accordance with budgets.
• Comfortable setting priorities and delegating tasks as needed.
• Extremely organized and detail-oriented.
• Salary will commensurate based on position. Junior applicants will be considered as Shift Supervisor.

Restaurant Manager | Up to $3.5k | Kinex Mall

Working Hour : 6 days , 8hour per day

Salary : $3000- $3500

Location : Kinex Mall

Halal, Sichuan hotpot and BBQ dining experience in Singapore.

Role Description

• Responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, maintaining quality standards, and promoting a positive dining experience.
• Hiring and Training staff in the food & beverage industry
• understanding of Food & Beverage operations
• Ability to multitask and work in a fast-paced environment
• leadership and decision-making skills

Requirement

-have F&B supervisor experience exp : handle staff schedule etc

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

Join Our Team as a Culinary Manager!

What We Offer:

• Exciting Career Opportunity
• 5-Day Work Week (No Retail/Outlet Hours)
• Attractive Compensation Package
• Birthday Leave
• Comprehensive Medical and Dental Benefits

Job Summary:

We are seeking a passionate Culinary Manager who can drive innovation through new product development and research. You will be responsible for crafting unique culinary concepts while staying ahead of local and global food trends.

Key Responsibilities:

• New Product Development (NPD): Create and formulate recipes, ensuring quality and consistency before market launch.
• Supplier Collaboration: Communicate with suppliers to gather information on new materials updates.
• Cost Management: Modify existing recipes and explore alternative ingredients to optimize costs without compromising quality.
• Menu Enhancement: Conduct R&D for new dishes and limited-time-offer (LTO) items to boost sales and diversify our menu.
• Trend Analysis: Stay informed about culinary trends and ingredient availability to inform menu development and innovation.
• Concept Development: Propose and develop innovative culinary concepts inspired by current market trends.

Qualifications:

• Proven experience in culinary management or related field
• Strong knowledge of food trends and product development
• Excellent communication and collaboration skills
• Creative mindset with a passion for culinary innovation

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to [email protected]

Charterhouse Resources Pte Ltd (13C6338)

Nix Bo Huey Ying R24123586

Part Time F&B Supervisor - Italian Restaurant

• Office Hours
• 1.5 months
• Mondays to Fridays, Fixed 4 hours a day between 9am to 6pm
• $18/hr
• Uniform provided.

Job Requirements

• Assist with receiving guests in the hotel's restaurants
• Manages the inventory of the outlet, and assists the service staff whenever necessary.
• Supervise part timers on day to day basis

Requirements

• Has previous experience as a a F&B supervisor
• Relevant experience in F&B restaurant required.

Interested candidate please WhatsApp me @ https://wa.me/6596429153

PERSOLKELLY Singapore Pte Ltd
RCB No. 200007268E
EA License No. 01C4394
R1656523 (ETHAN NG YI TENG)

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities

• Ensure seamless running of the restaurant in the most efficient and effective manner, delivering the highest service standards;
• Ensure all staff are well briefed on their responsibilities as per company’s standards and are given constant supervision and motivation on all aspects of their work;
• Handle customers’ feedback and complaints and ensure that improvements are made accordingly;
• Maximise revenue, opportunities and minimizing costs without compromising standards and customers’ experience; and
• Ensure restaurant cleanliness at all times.
• Coordinate regular monthly maintenance and recording.
• Perform duties in the best interest of the Company, ensuring that the SOP are applied on daily basis
• Supervise and participate in activities of the service and kitchen personnel under his/her direct supervision.
• Supervise food and beverage service by directing and guiding subordinates.
• Execute any duty that may be assigned from time to time by the Management.

Requirements

• Minimum 5 years of relevant experience in Quick Service Restaurant and in a supervisory role.
• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Strict sense of hygiene and safety standards
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Strong leadership & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty

Job Overview:

We are seeking a dedicated and experienced Assistant Restaurant Manager to join our team. The successful candidate will play a key role in supporting the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and hygiene. This position requires flexibility to work on weekends and public holidays, as well as strong leadership skills and a passion for the hospitality industry.

Key Responsibilities:

1. Operations Management:Assist the Restaurant Manager in overseeing all aspects of restaurant operations, including opening and closing procedures, staff scheduling, and inventory management.
Ensure compliance with health and safety regulations and maintain a clean and sanitary environment throughout the restaurant.
Monitor food quality and presentation to uphold the restaurant's standards and exceed customer expectations.
Handle customer inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues to the satisfaction of the guest.

2. Staff Supervision and Training:Supervise and motivate restaurant staff, including servers, hosts/hostesses, and kitchen staff, to ensure smooth and efficient service.
Provide training and guidance to new and existing employees on service standards, menu items, and company policies and procedures.
Conduct regular performance evaluations and provide constructive feedback to staff to support their professional development and growth.
Foster a positive work environment and promote teamwork and collaboration among restaurant staff.

3. Customer Service Excellence:Lead by example in delivering exceptional customer service and creating memorable dining experiences for guests.
Greet guests upon arrival, assist with seating arrangements, and address any special requests or accommodations.
Anticipate guest needs and preferences, and proactively resolve any issues or concerns to ensure guest satisfaction.
Solicit feedback from guests and implement improvements to enhance the overall dining experience.

4. Financial Management:Assist in managing restaurant finances, including monitoring revenue and expenses, and controlling costs to maximize profitability.
Process payments accurately and efficiently, handle cash transactions, and reconcile daily sales reports.
Collaborate with the Restaurant Manager to develop and implement strategies to drive sales and increase revenue.

Qualifications:

· Previous experience in a supervisory role within the hospitality industry, preferably in a restaurant or food service establishment.

· Strong leadership and management skills, with the ability to motivate and inspire a team.

· Excellent communication and interpersonal skills, with a customer-centric approach to service.

· Flexibility to work on weekends and public holidays, as well as evenings and late shifts.

· Knowledge of food safety and sanitation regulations, with a commitment to upholding health and safety standards.

· Ability to multitask and thrive in a fast-paced environment, while maintaining attention to detail.

· Proficiency in restaurant management software and Microsoft Office applications.

We appreciate your interest in joining our team, and we look forward to reviewing your application. Please note that only shortlisted candidates will be contacted for further assessment.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Descriptions

• Prepare Orders: Cook and assemble cheeseburgers and sides according to restaurant recipes and standards.
• Food Quality: Ensure all food meets quality, taste, and presentation standards.
• Maintain Cleanliness: Keep the kitchen area clean and organized, following health and safety guidelines.
• Manage Inventory: Monitor and manage ingredients, ensuring stock levels are adequate and minimizing waste.
• Supervise Kitchen Staff: Oversee kitchen assistants and ensure they follow proper procedures.
• Time Management: Prepare and deliver orders promptly, especially during busy periods.
• Equipment Maintenance: Operate and maintain kitchen equipment, ensuring everything is in good working condition.
• Compliance: Adhere to food safety regulations and kitchen protocols.

Job Requirements

• Experience: Previous experience as a chef or cook in a fast-food setting, especially with burgers.
• Food Safety: Knowledge of food safety and hygiene practices.
• Grill Skills: Proficiency in using grills, fryers, and kitchen equipment.
• Efficiency: Ability to work quickly and manage multiple orders in a fast-paced environment.
• Detail-Oriented: Focus on portion control, presentation, and consistency.
• Team Player: Ability to work well with kitchen and front-of-house staff.
• Physical Stamina: Capable of standing for long periods and handling heavy items.
• Customer Focus: Dedication to preparing high-quality food.
• Flexibility: Willingness to work various shifts, including weekends.

Benefits

• Opportunity for career growth
• Good working culture and benefits

Working Hours

• 5 days
• 1130am - 9pm

Senior Restaurant Supervisor

Duties & Responsibilities:

-Assist the Restaurant Manager and Assistant manager to provide overall leadership and management to the outlet.

-Support the Restaurant Manager and Assistant manager in the daily operations of the outlet.

-Managing scheduling, training, and performance evaluations

-Handling guest inquiries, feedback, and ensuring customer satisfaction.

-Ensuring high standards of customer service, quality, and efficiency

-Maintain overall restaurant cleanliness both indoors and outdoors

-Work together with the team and department lead to execute the functions of the department

-Assist in business development where required

-Any other duties as assigned by Management

Requirements:

- Excellent attitude and very hardworking

-Well-groomed and presentable

-Excellent communication and soft skills

- Very passionate about service, coffees, bread, and food

- Motivated to want to delight and please all our different customers

- Attentive to details and meticulous to ensure smooth operations with minimal errors

- Good interpersonal skills so as to build good working relationships with colleagues and managers

- Good problem-solving skills to ensure continued operations in the face of challenges

Benefits:

- 5 day work week, up to 44 working hours per week

- Daily staff meal allowance provided

- $300 medical claims per year

- Annual Leave

- Medical Hospitalisation/Work Injury Insurance

- Yearly Increment

Job Descriptions

• Assisting the team with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, and meat
• Keep the kitchen and cooking area tidy and clean, using the ‘clean as you go’ approach to be more effective and efficient
• Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene
• Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.
• Assisting with the unloading of delivered food supplies.
• Organizing and correctly storing food supplies.
• Contributing to maintaining kitchen and food safety standards.

Job Requirements

• 6 months to 1-year relevant experience
• High School education
• Great personal hygiene and grooming standards
• Experience of kitchen equipment
• Understanding of basic food hygiene practices
• The ability to work in a fast-paced environment
• Ability to work unsupervised and deliver quality work
• Must be organized and self-motivated

Working Hours

• 5.5 days work week

[Thomson Plaza]

• Omote flagship (Mon close at 3pm, tuesday off)
• 8am - 9:30pm (10:30 rest for breakfast, 3-4:45pm break for lunch and rest)

[Raffles city mall]

• Omote RC (open 7day, shift work)
• 8:30am - 9:30pm (10:30 rest for breakfast, 3-4:45pm break for lunch and rest)

[Bugis]

• (Umai) (open 7days, shirt work)
• 8:30am - 9:30pm (10:30 rest for breakfast, 3-4:45pm break for lunch and rest)

Job Descriptions

• Weekly inventory management
• Prepare simple food & drink menu items
• Process customer orders via cashier POS
• Able to recommend drinks/food to customers
• Table duties including service and clearing
• Able to assist in daily operations job, keeping outlet clean and tidy
• Ad hoc duties when needed

Job Requirements

• Prior experience in F&B industry preferred
• Excellent customer service
• Proactive attitude and responsible

Working Hours

• 6 days work week

[Thomson Plaza]

• Omote flagship (Mon close at 3pm, tuesday off)
• 8am - 9:30pm (10:30 rest for breakfast, 3 - 4:45pm break for lunch and rest)

[Raffles city mall]

• Omote RC (open 7 day, shift work)
• 8:30am - 9:30pm (10:30 rest for breakfast, 3 - 4:45pm break for lunch and rest)

[Bugis]

• (Umai) (open 7 days, shirt work)
• 8:30am - 9:30pm (10:30 rest for breakfast, 3 - 4:45pm break for lunch and rest)

Job Description & Requirements

1. Managing chinese medication stock levels.

2. scheduling work schedule for employees

3. Ensuring that all procured items meet quality standards and regulatory requirements.

4. Analyzing costs and implementing costsaving strategies without compromising product quality

5. Identifying and selecting reliable suppliers for traditional Chinese medicine ingredients, equipment, and supplies.

6. Support the store operations

7. Handle other ad-hoc job delegated by superior

Job requirement:

- Possess at least a Bachelor Degree certificate

- At least 10 years total working experiences

- At least 5 years in the relevant working experiences

- Able to work retail hour

- Able to work on weekend

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

• The Manager is responsible for all aspects of assigned outlet operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

We are looking for an experienced individual who will assist our company to manage the daily sales operations and also assist in achieving company's target profit.

Duties & Responsibilities:

• Oversee daily restaurant sales operations
• Responsible in promoting and marketing the business
• Assessing and improving profitability
• Helps in supervising the day to day activities of associates and helps in assigning responsibilities for specific work
• Responsible in managing staffs and other financial tasks including budgeting and invetories
• Other duties that may assign to him/her

- Bachelor Level

- A good communication skill

- Long Period of experience in F&B field

- Can handle pressure

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

Operational Management

1. Planning and Supervision:Oversee daily operations in restaurants, bars, catering, and other F&B outlets.
   Coordinate with kitchen staff, service teams, and suppliers to ensure smooth operations.
   
2. Quality Control:Ensure food and beverage quality meets the organization's standards.
   Address customer feedback and resolve complaints promptly.
   
3. Health and Safety Compliance:Enforce food safety standards and compliance with local health regulations.
   Conduct regular inspections and audits to maintain hygiene standards.
   
4. Inventory Management:Monitor stock levels for food, beverages, and supplies.
   Manage procurement processes and supplier relationships to maintain quality and cost-effectiveness.
   

Financial and Strategic Management

1. Budgeting and Cost Control:Prepare and manage F&B budgets.
   Analyze profit and loss reports, controlling costs to meet financial targets.
   
2. Pricing and Menu Development:Collaborate with chefs and marketing teams to develop menus that attract customers and maximize revenue.
   Establish competitive pricing strategies for food and beverage offerings.
   
3. Sales and Promotions:Develop and implement strategies to increase F&B revenue.
   Coordinate promotional events, themed nights, or special offers.
   

Team Leadership

1. Staff Management:Recruit, train, and supervise F&B staff, ensuring they provide exceptional service.
   Set performance goals and conduct regular evaluations.
   
2. Scheduling and Coordination:Create staff schedules to ensure optimal service coverage.
   Address workforce issues such as absenteeism or performance concerns.
   
3. Employee Engagement:Foster a positive work environment to enhance team morale and reduce turnover.
   

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback