Key Responsibilities:

1. Supervision and Leadership: Lead and supervise the food service crew, providing guidance, training, and support to ensure a cohesive and efficient team.
2. Customer Service Excellence: Set a high standard for customer service, ensuring that all guests receive a positive and memorable dining experience.
3. Operations Management: Oversee day-to-day operations, including staff scheduling, task assignment, and coordination to maintain a smooth and organized workflow.
4. Quality Control: Ensure the quality and presentation of food meet established standards, and address any issues promptly to maintain customer satisfaction.
5. Team Collaboration: Foster a collaborative and positive team environment, promoting effective communication and teamwork among staff members.
6. Problem Solving: Address customer concerns and operational issues in a timely and effective manner, finding solutions to enhance overall service.
7. Training and Development: Conduct training sessions for new and existing staff, ensuring that they are well-equipped to perform their roles effectively.
8. Hygiene and Safety Compliance: Enforce adherence to hygiene and safety regulations, conducting regular inspections to maintain a clean and safe dining environment.

Requirements:

1. Leadership Experience: Previous experience in a supervisory or managerial role within the food service industry is preferred.
2. Communication Skills: Strong communication and interpersonal skills to effectively interact with both customers and team members.
3. Organizational Skills: Excellent organizational abilities to manage schedules, tasks, and oversee the efficient flow of operations.
4. Customer Focus: A commitment to delivering excellent customer service and resolving customer issues promptly and professionally.
5. Problem-Solving Skills: Ability to analyze situations, identify problems, and implement effective solutions.
6. Team Building: Proven ability to build and maintain a positive and motivated team culture.
7. Adaptability: Flexibility to handle changing priorities and high-pressure situations.

• Scheduling restaurant staff and delegating tasks
• Ordering food, and cleaning supplies
• Supervising the preparation, display, and delivery of food and drinks
• Ensuring prompt and friendly customer service
• Maintaining quality and service standards
• Maintaining good relationships with suppliers
• Meeting quarterly budgets and quotas
• Reducing operational costs
• Increasing productivity, ensuring all staff follow strict personal safety, food safety and food storage guidelines
• supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
• managing inventory.
• Responding to customer feedback and resolving conflicts effectively
• Operating the point-of-sale system, processing payments.
• Any other ad hoc duties as assigned by the Company
• Able to work under pressure in a fast paced, dynamic and challenging work environment
• Able to work split shift, weekends and public holidays

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Description & Requirements

• To cook high quality traditional authentic Bangladesh food, speciality in Bangladesh dishes.
• Should have the knowledge about properties and usage of herbs and spices in food preparation, and to cook Bangladesh dishes in a traditional way.
• To ensure that all the dishes are freshly prepared and the food standards are met.
• Plan and arrange ingredients for next day preparation and orders.
• Need to understand the customer requirements, as per order.
• To Introduce new dishes and menus.
• Need to monitor stock rotation procedures are followed as per inventory.
• Experience in all Bangladesh cuisines.
• To maintain quality of food
• A deep understanding of authentic Bangladesh food preparation.
• Capacity to work under pressure during the extremely busy period.

1. JOB DESCRIPTION

Job Title

head chef

Occupation

HEAD CHEF

Job Description & Requirements

➡️ Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.

➡️ Arrange SFA & NEA Inspection as per government rules and regulations.

➡️ Able to Conduct Weekly meeting with staffs.

➡️ maintain book of records

➡️Maintain & able to create daily inspection checklist

➡️ Manage Inventory System.

➡️ To achieve a target based sales management

➡️ Proficient in MS Office

➡️ Able to drive a vehicle deliver products & meet Customers get orders

➡️ Participate in planning weekly schedule planning and daily team floor plan.

➡️ Trains and provide on-going communication to staff and deliver first-class service to customers

Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave

Maintain safety requirements in the restaurant.

➡️ Handles customers' feedback promptly.

➡️ To comply ad-hoc with all the admin and paperwork requirements.

➡️ To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.

➡️ To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

➡️ Sometimes Chef Sick able to Cook and prepare South & North Indian Curries, starters, hot plate breads for dine in guests, take away and catering

Wash & Cut vegetables, meats, seafood and poultry.

➡️ Ensure Marination’s, mise-en-place and set up all stock stations

➡️ Ensure the food quality and the presentation.

➡️ Ensure the prompt and speedy delivery of orders.

➡️ Set up and manage Buffet Stations with all necessary supplies.

➡️ Taking stocks and liaise with the purchase & catering managers to ensure the adequate food items are available to produce the appropriate menu items.

➡️ Receiving goods after checking the quality and quantity.

➡️ Storage of raw materials and ingredients and ensure that all the food storage and preparation of all food items meet the temperature guidelines.

➡️ Check the quality of raw and cooked food products to ensure that the standards are met

➡️ Ensure personal hygiene and safety requirements.

➡️ Ensure the cleanliness of the kitchen, cooking utensils and equipment's.

➡️ Monitor the performance of Chefs & assistant chefs.

● Coordinate daily front of the house and back of the house restaurant operations;

● Deliver superior service and maximise customer satisfaction;

● Respond efficiently and accurately to customer complaints;

● Regularly review product quality and research new vendors;

● Organise and supervise shifts;

● Appraise staff performance and provide feedback to improve productivity;

● Estimate future needs for goods, kitchen utensils and cleaning products;

● Ensure compliance with sanitation and safety regulations;

● Manage restaurant’s brand image and continuously progress to improve it;

● Control operational costs and identify measures to cut waste;

● Create detailed reports on weekly, monthly and annual revenues and expenses;

● Promote the brand in the local community through word-of-mouth and restaurant events;

● Recommend ways to reach a broader audience (e.g. discounts and social media ads);

● Train new and current employees on proper customer service practices;

● Implement policies and protocols that will maintain future restaurant operations; and

● Any other duties as required by the Company or management.

• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for the business
• Analyse business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support
• Ensure compliance with company policies and regulation
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees,delivering positive and/or negative feedback, and addressing any shortcomings.
• Excellent leadership and decision-making skills.
• willing to work OT on weekends and public holidays
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

• Assist the manager/assistant manager in the daily operations of the outlet.
• Ensure guest needs are taken care of and recommend them the promotional items.
• Responsible and accountable for all cash amounts within outlet, in the absence of manager.
• Coach and train existing and new staff.
• Responsible for proper opening and closing of the outlet.
• Feedback to the manager on any operational issues.
• Responsible for the outlet upkeep and cleanliness
• Responsible for Inventory.

Roles and Responsibilities For the Job:

• Supervisors communicate organizational needs and oversee staff performance to provide guidance and support for individual development needs.
• Plans employee shifts and work schedules.
• Coordinates job assignments and cross-training between and within divisions.
• Provides feedback on employee work performance.
• Prepares reports and updates for upper management.
• Organizes events that will make a positive impact on employees.

Daily operations such as cash handling , kitchen duties, preparing beverages.

Attending to customers' order, feedback.

Maintain outlet inventoryand replenish when needed.

Maintain a clean & hygienic work enviroment.

Knowledge in Tea Barista.

Training of new staff.

Staff rostering.

Set SOP for good work flow between customers and operations.

Improve in customer satisfaction and Sales.

Liasie and report to director on P&L.

Basic computer knowledge.

Weekend shift is required

You will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.
Maintain the quality, environment, and service standards in the area. Quality includes: people, objects, equipment, facilities, and working methods. Understand the work situation, work attitude, service quality, and relationship with guests of the personnel in the area, check for unsafe factors, and deal with them in time to avoid losses. Supervise on-site, implement the reward and punishment system, improve work efficiency, and assist in handling emergencies.

-Assist in daily operations

-Oversee food preparations, presentation and storage to ensure food health and safety compliance.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Preferably 3 years of previous related experience

·Must be able to work night shift and split shift

·Must be able to work extra hours or weekend if needed

• Maintaining knowledge and ensuring compliance wit departmental policies and standard service procedures.
• Supervising efficient upkeep of tools through proper usage of equipment and devices.
• Analyzing all guest requirements and preparing plans to resolve customer care related issues and satisfy guests.
• Creating menus.
• Overseeing food and beverage inventories.
• Managing cooking staff.
• Monitoring employee morale and conducting annual appraisals.
• Overseeing collection and submissions of payrol related items and leave forms to the Human Resources.
• Ensuring the restaurant and lounge is managed efficiently and profitably.Maintaining knowledge and ensuring compliance wit departmental policies and standard service procedures.
• Supervising efficient upkeep of tools through proper usage of equipment and devices.
• Analyzing all guest requirements and preparing plans to resolve customer care related issues and satisfy guests.
• Creating menus.
• Overseeing food and beverage inventories.
• Managing cooking staff.
• Monitoring employee morale and conducting annual appraisals.
• Overseeing collection and submissions of payroll related items and leave forms to the Human Resources.
• Ensuring the restaurant and lounge is managed efficiently and profitably.

Roles & Responsibilities

Roles & Responsibilities

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Supervisor Responsibilities:

Making sure employees that report to you meet performance expectations.

Giving instructions or orders to subordinate employees.

Ensuring that the work environment is safe, secure and healthy.

Meeting deadlines.

Approving work hours.

Ensure great customer service at all levels.

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift

-Must be able to work extra hours or weekend if needed

Job Description & Requirements

• Oversee efficiency of operational processes
• Analyze business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulatio
• Previous experience as an operations supervisor or similar role
• Hands-on experience implementing operational processes
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Team leadership
• Ensure all incoming goods are received correctly and in good condition
• Conduct weekly and monthly stock take and prepare inventory reports
• Ensure store operations run smoothly and maintain housekeeping

• Assist the Operations Manager in running and overseeing the smooth running of day-to-day operations.
• Guide and coach employees, monitoring their productivity.
• Provide on-the-job training to new staffs.
• Oversee the inventory of all food and beverages in an establishment.
• Able to prepare Hot and cold beverage with experience.
• To ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors.
• Identify issues in efficiency and suggest improvements.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Developing strategies to improve department metrics and performance.
• Perform any other work related tasks assigned.
• able to work shift / standby for necessary covering
• able to work weekend and OT

Requirements:

• Proven experience in F&B sector or relevant.
• Basic Food Hygiene Or Food Hygein officer Certificate
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.
• Competent IT skill.

• Assist the manager/assistant manager in the daily operations of the outlet.
• Ensure guest needs are taken care of and recommend them the promotional items.
• Responsible and accountable for all cash amounts within outlet, in the absence of manager.
• Coach and train existing and new staff.
• Responsible for proper opening and closing of the outlet.
• Feedback to the manager on any operational issues.
• Responsible for the outlet upkeep and cleanliness
• Responsible for Inventory.

Sales & Marketing Supervisor

Manage existing customers and develop new business

Responsible for clients requests and develope long term relationship with clients

Resolve clients' concerns and feedback

Strong understanding and communication skills are required

Can work well independently as well as in a team

• 1. Monitoring construction processes, and providing training and team building sessions are required.
• Performing equipment, material, and routine site inspections.
• Working closely with architects and other professionals.
• Staying up-to-date with safety codes and advancements in construction.
• Maintaining an accurate record of construction employee attendance.
• Hiring and supervising subcontractors and construction workers.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Must work on weekends/PH.

· At least 5 years experience preferred

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

In the supervisor role, you will be responsible for handling the team’s tasks and assignments and making sure employees are appropriately performing assigned tasks. A key element of this role is to oversee the efficient, effective performance of job duties. Success in this role is measured by keeping output quality and costs within acceptable levels.

Supervisor Job Responsibilities and Duties

• Plans employee shifts and work schedules
• Coordinates job assignments and cross-training between and within divisions
• Provides feedback on employee work performance
• Prepares reports and updates for upper management
• Organizes events that will make a positive impact on employees
• Supervises processes and ensure smooth operations