• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for the business
• Analyse business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support
• Ensure compliance with company policies and regulation
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees,delivering positive and/or negative feedback, and addressing any shortcomings.
• Excellent leadership and decision-making skills.
• willing to work OT on weekends and public holidays
• Able to work night shift and split shift
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

• Maintaining knowledge and ensuring compliance with departmental policies and standard service procedures.
• Supervising efficient upkeep of tools through proper usage of equipment and devices.
• Analyzing all guest requirements and preparing plans to resolve customer care related issues and satisfy guests.
• Creating menus.
• Overseeing food and beverage inventories.
• Managing cooking staff.
• Monitoring employee morale and conducting annual appraisals.
• Overseeing collection and submissions of payroll related items and leave forms to the Human Resources.
• Ensuring the restaurant and lounge is managed efficiently and profitably.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Descriptions

• Lead, manage, and train the entire delivery team.
• Perform visual inspection on all outgoing records to ensure on-time and delivery accuracy.
• Coordinate with delivery drivers and delivery vendors to optimize delivery routes, reduce transportation costs, and enhance delivery efficiency
• Assist and ensure outstanding tasks are prioritized.
• Assist Route Executive in daily distribution operations.
• Consolidating delivery data required for reporting.
• 
  
  To perform any ad-hoc duties assigned by the superior.

Requirements:

• Minimally a GCE N Level, or ‘O’ levels, Diploma, or any related Logistics Professional Certificate.
• At least 2 years relevant work experience
• Good interpersonal and communication skills
• Well-versed in road directions

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed