Job Description:

• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for various business functions
• Analyze business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation
• Able to work on weekend and public holiday

Requirements

• Previous experience as an operations supervisor or similar role
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organisational skills and attention to detail
• Team leadership

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Job Description

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the General Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the General Manger immediately.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Assisting the General Manager in implementing and developing of training programs.
• Participate in monthly physical stock take of the Restaurant, including but not limited to plates and utensils.
• Perform miscellaneous job-related duties as assigned.

We are looking for a passionate Restaurant Host/Hostess to join and grow with our passionate team at Seroja .

We offer a fixed 2 days off on every Sunday & Monday , health insurance , salary after qualification and daily family meal.

All Candidates should be experienced , passionate and have a strong desire to work in the food industry .The role will require candidates to work well in a team.

OPENING HOURS

Tuesdays , Wednesdays & Thursdays only dinner

Fridays & Saturdays lunch & dinner.

DUTIES AND RESPONSBILITIES

• Working alongside the Restaurant Manager & GM.
• Meeting and greeting customers, organising table reservations.
• Ensure restaurant hygiene and cleanliness is up to standard.
• Responding to customer queries and complaints.
• Ensure each customer receives impeccable service.
• Taking customers food orders.

THE POSITION REQUIRES

• Relevant work experience in a restaurant establishment.
• Keen attention to detail .
• Team player with outstanding interpersonal skills .
• Good presentation.
• Ability to work and thrive within a diverse environment.
• Self motivated and energetic.
• Ability to work effectively and contribute in a team across divisions.
• Fine dining and michelin star experience is a plus.

WHAT WE OFFER :

• 14 days Annual Leave
• Annual Bonuses
• Medical Insurance
• Performance incentive
• Staff meal
• Competitive salary
• Training(Service , Wines , Fermentation ,Sakes & Food)

We are looking for a passionate Restaurant Waiter & Waitress to join and grow with our passionate team at Seroja .

All Candidates should passionate and have a strong desire to work in the food industry .The role will require candidates to work well in a team.

OPENING HOURS

Tuesdays, Wednesdays & Thursdays - Dinner only

Fridays & Saturdays - Lunch & Dinner

Sundays & Mondays - Offday

LOCATION

Seroja - Duo galleria , Bugis

DUTIES AND RESPONSBILITIES

• Working alongside the Restaurant Manager & GM.
• Meeting and greeting customers, organising table reservations.
• Ensure restaurant hygiene and cleanliness is up to standard.
• Responding to customer queries and complaints.
• Ensure each customer receives impeccable service.
• Taking customers food orders.

THE POSITION REQUIRES

• Keen attention to detail .
• Team player with outstanding interpersonal skills .
• Good presentation.
• Ability to work and thrive within a diverse environment.
• Self motivated and energetic.
• Ability to work effectively and contribute in a team across divisions.
• Fine dining and michelin star experience is a plus.

WHAT WE OFFER :

• 14 days Annual Leave
• AWS
• Medical Insurance
• Performance incentive
• Staff meal
• Competitive salary
• Training(Service , Wines , Fermentation ,Sakes & Food)

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Roles & Responsibilities

• manage store operations
• lead and supervise a team of Assistant Managers, Supervisors and Crew
• ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• handle selection and recruitment of staff
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff

Supporting manager with various tasks

operations

customer service

inventory management

address customers' complains

ordering stocks

set and keep performance standance

The hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. You are also required to assume the role of a waiter/waitress as deemed by the management. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts and manage reservation requests, enquiries and emails.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Job Description

• Set up cutlery, crockery and glassware on table
• Provide menus and announce Waiter/Waitress’s name
• Welcome guests to the venue and during departure
• Monitor the guest waiting list from time to time to manage customers' waiting time
• Lead customers to assigned dining or bar areas
• Allocate seats to customers by processing collated reservations
• Build good rapport with customers to improve customers' experience
• Follow customer service Standard Operating Procedures (SOPs)
• Comply with the Company's personal, food and beverage hygiene standards
• Comply with the Company's Workplace Safety and Health (WSH) policies and procedures
• Adhere to legislative requirements pertaining to handling and consumption of alcoholic beverage
• Perform opening, operating and closing of shifts
• Execute daily operational tasks according to staff roster
• Answer incoming calls and address customers’ queries
• Suggest areas for continuous improvement within work area
• Coordinate with service staff about available seating options
• Other admin tasks

Requirements

• Prior F&B Experience preferred
• Personable, charming and outgoing personality, with a strong service-attitude
• Able to multitask and work efficiently under pressure
• Possess stamina to stay on feet for long periods
• Able to work evenings, weekends, and holidays
• Only Singaporeans

Job Title: Store Supervisor

Reports to: Store Manager

Division: Retail

Job Objective

Responsible for assisting Store Manager or Assistant Store Manager on daily store operations. Store Supervisor is also responsible for driving sales revenue, performing as a role model in front of Senior Sales Associate and Sales Associate, giving out advice and guidance, and to provide outstanding customer services

Job Responsibilities

Sales Generation:

• Achieve personal sales target consistently

• Analyze available sales reports and data to determine the needs of the business and set business strategies

• Support the development associates sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales

• Demonstrate sales leadership for staff by playing an actie role on the selling floor

• Collaborate with Store Manager / Assistant Store Manager to identify marketing opportunities to support sales

Customer Service:

• Provide the highest level of customer service

• Manage client database and utilize information to increase sales and client contact

• Resolve all client problems and complaints quickly and effectively

• Assist sales associates with various customer service issues ie. Dissatisfied customers, returns, defective merchandise.

Operations:

• Ensure facility maintenance, presentation and organization

• Ensure deliveries are properly processed in a timely manner.

• Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures.

• Meet inventory accuracy and shrink requirements.

• Understand and properly execute all management POS functions.

• Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication.

Merchandising/Visual:

• Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies.

• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.

• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.

• Identify and communiate product concerns in a timely manner.

• Communicate inventory needs to support the business goal.

Human Resources:

• Based on the KPI target, provide guidance and support to Senior Sales Associate and Sales Associate.

• Ensure image and grooming standards are professional, reflective of the brand imange and adhered to at all times.

• Continually provide feedback to Senior Sales Associate and Sales Associare to ensure results.

• Perform as the second-in-charge when store-in-charge is not on duty.

Direct Reports

Senior Sales Associates, Sales Associates

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job requirement

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Job Description

1. Expanding the network of sales agents and maintaining the connections, note that you will receive the commission fee the more you successfully expanded
2. Organising various health-themed events and hosting the clients during on-site activities;
3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);
4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;
5. Explaining health services and related product knowledge to clients;
6. Overseeing daily operations, leading merchandising activities, and ensuring sales targets are met;
7. Providing reports to management, such as sales reports, lead generation reports, and customer complaints reports

Job Requirement

1. Please note that the candidates are required to have relevant experience for at least 2 years and a proven track record to demonstrate capability;
2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;
3. Strong growth potential, willingness to accept new challenges and problem-solving skills;
4. Diligent, proactive, and driven to succeed;

We are a beauty salon looking for an experience supervisor that will be able to supervise the day to day job assignment, beauty consultation, services promotion and also perform the actual beauty treatment.

- At least 5 years experience in beauty treatment.

- Knowledge in various types of beauty treatment.

- Possess good interpersonal skills.

- Must be able to converse well in English and Mandrain.

- Posses Certificate in Beauty Treatment or equalivalent.

We are looking for a Logistics Supervisor to oversee our island-wide deliveries of our pre-packed pressed on nails and accessories.

MAGNIFIQUE BY PARIS JANE IS LOOKING FOR A LOGISTICS SUPERVISOR

YOUR JOB SCOPE WILL BE:

1. Analyze customer feedback and identify areas for improvement
2. Conduct basic stocktaking and inventory checks, as well as data entry into the warehouse management system.
3. track and monitor key performance indicators (KPIs).
4. inventory management system to optimize stock levels and reduce waste.
5. Verify the number of pallets for each shipment to ensure that there are no discrepancies with the supporting documents.
6. Checking of all incoming and outgoing cargo to ensure no variances in cargo.
7. Assist with monthly stock takes, ensuring accurate inventory counts and reporting discrepancies to the relevant personnel.

SHORTLISTED CANDIDATES WILL BE CONTACTED.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About ATLAS Bar Singapore:

Nestled in the heart of Singapore, ATLAS is one of the World’s 50 Best Bars (currently number 43) and a forerunner to the region’s cocktail culture. We are an opulent and elegant establishment that boasts an extensive collection of rare and exquisite spirits, wines and champagnes from around the world. Our venue offers a unique blend of classic European charm and contemporary luxury, providing an unparalleled experience for our guests over the past seven years.

About Job Position:

We are on the hunt for a dynamic bar professional! Come on board and take your passion for creating memorable guest experiences to the next level in our high-touch, refined environment.

To be considered for a Supervisory level, you must be able to confidently display classic cocktail making techniques to a lofty standard, while showing an ability to handle an elevated level of sustained and consistent volume over varying shifts. You will have had exposure to a world-class beverage program and have top-tier guest experience combined with European cuisine and dining habits. However, a genuine desire to provide sincere, committed service leading to return guest satisfaction is considered an equal requirement for the role.

As a valued member of our staff, you'll develop and gain invaluable F&B knowledge while initially working alongside, then leading shifts with our large team. Take the satisfaction of your contribution to the overall success of our drinking and dining experience. Our commitment to growth extends to our employees, and if you have a genuine passion for all things drinks and food, ATLAS is the ideal place for you to thrive.

This is a position for someone who wants to make an impact and create a career in the bar industry. On offer is the ability to be promoted through our ranks, for someone showing skill and determination.

Duties and Responsibilities:

• Assist the Head Bartender in leading the team both by example and practice
• Work collaboratively with and individually mentor all ATLAS bar team members
• Show exceptional guest relationship skills and instil these in the greater ATLAS Bar Team
• Act as an ambassador within the venue and build a rapport with guests
• Make each guest’s experience special, sharing the ATLAS stories when applicable
• Identify VIP’s and industry figures on arrival and host them to a high standard
• Hosts guests at the bar, and work the floor when time permits

Do you thrive in a fast-paced environment?

At ATLAS, we embrace the excitement and energy of a fast-paced environment. Experience the thrill of working in a dynamic atmosphere where you can continuously challenge yourself and grow as a professional.

If you are dedicated to excellence, and eager to contribute to a team that values your skills, then we want to hear from you! Whether you're an experienced professional or just starting your journey in hospitality, we welcome you to apply. We believe in fostering growth and are committed to developing your skills and knowledge within the World of hospitality.

Are there other benefits?

Our commitment to growth extends to our Employees, and if you have a genuine passion for guest experiences as well as all things food and drink, ATLAS is the ideal place for you to thrive.

Join our team and enjoy fantastic benefits, including:

• Monthly Service Charge: As a member of our team, you'll have the opportunity to earn a monthly service charge. Your dedication and outstanding service will definitely be rewarded.
• Medical and Dental Benefits: We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.
• Yearly Work Anniversary Incentives: We value our Employees and believe in recognizing their hard work. In addition to competitive wages, we offer an annual work anniversary incentive to celebrate your work anniversary with us.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

• It is a hunting sales roles. The candidate needs to acquire new customers and actively seek out new sales opportunities.
• Achieve monthly sales targets and objectives
• Bringing in new potential customers
• To maintain and develop relationships with existing clientele.
• Work closely with interior designers & home owners
• Responsible for coordination and supervision of project schedule
• Make appointments and visit potential customers for new business opportunities
• Ensure timely collection of payment after sales rendered.

Requirement

• Possess own vehicle (advantage)
• Comfortable with outdoor hunting
• Must be outspoken & comfortable doing cold calls
• Willingness to travel within Singapore
• Good PR & communication skills
• Self-motivated, confident & results driven
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Senior Executive specialized in Outdoor and Direct Sales or equivalent.
• Able to converse in English & Mandarin (to liaise with Mandarin speaking associates)
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Primary Objective

Primary objective is to drive optimal business performance, you will lead and coach the Operations Manager/Assistant Operations Manager and work closely with the Operation Team to deliver the key performance indicators (KPI’s) set for Singapore market through top line sales growth and cost management to achieve the full potential in profitability of each atrium. The incumbent will also proactively drive new business initiatives and work with new operators in line with the business

Responsibility

• Regularly evaluate store and employee performance to maintain high standards of product quality, service, and hygiene throughout the store.
• Instruct employees on how to proceed with their work and procedures, and support them in improving their skills.
• Discover problems in the manual and consider improvement plans. Propose to MD and improve the manual
• Improve performance by motivating employees and providing a comfortable work environment
• Operation and management of projects in charge
• Prepare regular reports on product quality, service and hygiene to MD and Japan headquarters and fulfill accountability.
• Supervise and guide compliance with laws and regulations at stores. Also, report status regularly to MD and Japan headquarters.
• Maintains high standards of hygiene, service, and quality, performs regular inspections, and provides feedback to improve store-wide service and operational excellence.

Requirements

• Degree in business management or a master in business administration.
• Over 15 years of chain restaurants experiences（at least 5 years in leadership position）
• Has business level of Japanese language to prepare reports in Japanese and liaise with Japan HQ office, must be able to converse fluently in both English and Japanese
• Ability to work on weekends and Public Holidays
• Ability to view things objectively and solve problems logically
• Focus on accuracy and pay attention to every detail.
• Have the ability to build internal and external relationships and effectively exchange information and negotiate.
• Have knowledge and experience in recruiting and training employees.
• Able to use Office (Excel, Word, Powerpoint)

• product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed