With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Restaurant Manager (Basilico - Italian Cuisine) is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant Manager (Basilico - Italian Cuisine), you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Restaurant Manager (Basilico - Italian Cuisine) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Proficient with Italian Cuisine and Language
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

1. JOB DESCRIPTION

Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capability in handling daily tasks and upselling skills.

4) Able to train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5) Versatile in different job roles in order to cover manpower shortage.

6) Execution of promotion to the outlet team with clear targets (KPIs) on individual team member.

Outlet Admin Responsibilities :-

2) Responsible for monthly Sales of the outlet (Dining & Retail).

3) Propose monthly marketing and sales promotions in order to increase sales and ensure outlet profitability

4) Attend Monthly meeting to present to management on KPIs and proposal for monthly marketing and sales.

5) Manage outlet cleanliness and hygiene.

6) Plan weekly manpower rostering.

7) Able to control and manage a team of manpower

8) Execute action plans and submit monthly reports to management.

9) Accountable for outlet's KPIs, staff’s appraisal, inventory stocks, sales revenue for dine-in and retail.

Requirements :

1) Above 5 years of managerial experience in managing a team of people

2) Above 8 years of F&B operations experience and broad understanding of the industry.

3) Able to use Excels and Words to submit on monthly report and have basic understanding of Excels formulas and PowerPoint/Photoshop..

4) Account for monthly outlet inventory in details and accuracy. Able to explain and account on discrepancy

5) Able to do social media marketing, posting and maintain of Instagram and Facebook on marketing, stories & posting. Improve sales from soical media posting and marketing.

6) Friendly personality and hospitable to all guests, good PR skill. Must be a hands-on Manager

7) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

Working Hours:

1) Require to work 6-day week, Off day rostering on Mon~Thur. All Public Holidays will be scheduled as Off-in-lieu.

Job Responsibilities:

1. Oversee the service of the Restaurant.
2. 2. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
3. Take immediate action to deal with all guests’ complaints.
4. Ensure orderliness in the Restaurant, and handle emergency and difficult situations.
5. Manage all marketing and advertising activities and/or opportunities for the Restaurant.
6. Ensure that no standing bills stays on the system, and account for all voided bills.
7. Oversee the content, design, delivery and quality of all marketing, promotion and publicity materials, programs and services.
8. In charge of cost control ensuring that the monthly operational expenses of the Restaurant, is capped at an acceptable range.
9. Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of the Restaurant and connected areas or pantries.
10. Ensure that all service staff are well groomed, properly attired and efficient.
11. Assist the Executive Chef in implementing training of service staff to ensure all service staff possess complete and thorough menu knowledge of the food and beverage items for all service periods.
12. Assist the Executive Chef in preparing the necessary data for the budget in respective areas of responsibility, project annual staff and beverage costs, take corrective action where necessary to help ensure that the Company’s financial goals are met.
13. Ensure a close professional working relationship with other staff members at all times.
14. Attend all team briefs as required.
15. Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plateware and crockery.
16. Perform miscellaneous job-related duties as assigned.
17. Knowledges of spanish cusine
18. knowledgeable in spanish wines.

Responsible to Restaurant Supervisor/Assistant Restaurant Manager/Restaurant Manager.

· Responsible for Waiter/Waitress & Host/Hostess.

· Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

· A courteous, professional and efficient service is provided at all times.

· All duties and tasks are performed as per the tasks required at the outlet.

· Be knowledgeable of all services and products offered by the hotel.

· Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.

· Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

· Monitor operating supplies, equipment and reduce spoilage and wastage successfully.

· Ensure that the place of work and surrounding area is kept clean and organized at all times.

· Successfully perform opening and closing procedures established for the assigned outlet.

· Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.

· Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.

· Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.

· Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.

· Maintain a good rapport and work relation with staff in the assigned department and within the hotel.

· Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.

· Undertake reasonable tasks and secondary duties as assigned by the Department Head.

· Respond to any changes in the department as dictated by the hotel management.

· Assist in carrying out scheduled inventories of products and operating equipment.

· Perform any other assigned reasonable duties and responsibilities as assigned.

· Projecting at all times a positive and motivated attitude and exercise self-control.

· Have a complete understanding of the monthly profit and loss statement of the department.

· Lead the service and act as a role model to the team.

· Ensure a flawless service to the highest standards and as required by the department and the hotel.

· Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.

· Ensure a great communication within the team and able to hold team meetings in the absence of the Restaurant Supervisor.

· Attend the daily Food & Beverage Meeting in the absence of Restaurant Supervisor and Assistant Restaurant Manager.

· Being able to control the service with a great sense of supervision and not being focused on one area only.

We are looking for Human Resources Manager to lead the HR team and partner with our leaders in Singapore. You will be accountable for all areas of HR including a strategic focus on recruitment, employee engagement, compensation and reward and talent development. This role will report into the Head of Operations and will be expected to drive and manage the complete people agenda to support the growth of the restaurant group (current headcount of 100 in Singapore) and internationally. The role has one to two direct reporting HR Assistants.

A few of the defining attributes of the candidate include a resilient and positive attitude, creative and innovative solutions and strong understanding of Singapore talent market and employment regulations. Able to demonstrate solid knowledge and experience of efficient and fair Human Resources processes and procedures and the ability to foster an exciting and collaborative culture in the company.

Areas of Responsibility:

• Support departments in the development and delivery of strategic HR plans to fit with the overall business direction.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Contribute to shape the business from team structure, engagement and culture perspective.
  Strategic delivery of talent acquisition including collaborating with department heads to understand business growth, skills and competencies required and advising on best practice selection.
• Managing the HR Assistant in recruitment operations in end to end recruitment and selection.
  Accountable for payroll processing with the HR Assistant to ensure timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions.
• Establish the human resource requirements of the organization in terms of engagement retention, performance management and succession planning.
• Ensure compliance with statutory reporting and filing requirements e.g. CPF, IRAS, MOM, NS and other government-related claims as well as administering work pass application/ issuance/ renewal/ cancellation etc.
• Facilitate analytics and audits by providing reports, records and documentation to the leadership team and to internal or external auditors.
• Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, reimbursement and leave entitlement.
• Review training needs of the organisation on a regular basis and advise managers and leadership of strategic learning and development as well as managing costs and investigating grant applications accordingly.
• Bridge management and employee relations by addressing demands, grievances or other issues
• Administer the overall overseas training exchange program, including inbound and outbound travel management.
• Manage other HR projects and initiatives as required which includes employees activities such as team building, year-end staff dinner.

We Are Looking For Someone Who:

• Shows a passion for people and workplace culture
  Ideally possesses relevant experience within hospitality and F&B industry
• A leader and team player, goals oriented, independent, highly motivated and with speed of execution
• Has strong communication, interpersonal and organisational skills in a fast-paced environment
• Demonstrable experience with Human Resources metrics, policies, recruitment, learning and development
• In-depth knowledge of Singapore labour laws and HR best practices in accordance with TAFEP guidelines
• Degree in Human Resources or related field with at least 3 years of HR Manager experience or Diploma in Human Resources with at least 5 years of relevant experience
  

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Supervisors to join in our family today.

Job Description & Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 2-3 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Job Introduction:

This position requires a proactive customer-focused individual with an exceptional eye for detail and the ability to communicate and build relationships at all levels. The person needs to be a forward thinker with a methodical approach, exceptional planning, and excellent organisational and communication skills with the ability to challenge in order to further develop the service offer.

Role Responsibility:

• Assisting Manager with outlet coordination, preparation and overseeing of the daily operations
• Provision of good customer service (attending to guests’ orders, service of food & beverages)
• Assisting in managing retail sales, merchandising and inventory
• Engagement in consultative selling
• To have a full working knowledge of the building including all services
• To work as part of the business support centre and multi-skill in all positions
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm
• Check with guests to ensure satisfaction with each food course and beverages

Job Requirement:

• Service-oriented, dynamic and willing to learn
• At least 2 years of experience in the F&B industry
• Ability to multi task Excellent communicator
• Flexibility that is focused to deliveringexceptional customer service
• Good command in both spoken andwritten English
• Excellent guest service skill

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

Roles & Responsibilities

We are looking for a Server who will be responsible for taking orders from and serving food to customers. Duties will mostly include taking food and drink orders writing them down on order slips, and ensuring that tables are served properly and all payments are collected. To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

Job Descriptions:

• To support the Reservations Host/Hostess and the rest of the
• Operations team members at the outlet.
• Assist with interacting with customers, taking orders and serving food and drinks.
• Ensure that all standard recipes, SOPs and standards are followed in the service process.
• Participate and manage assigned sections to provide an awesome experience for customers.
• Help food preparation staff when necessary.
• Able to perform high-quality work while unsupervised.

Job Requirements:

• At least 1 year(s) of working experience in restaurant for this position will be advantages
• Minimum GCE N or O level, Diploma, ITE and SPM
• Excellent communication skills
• Excellent teamwork skills
• Positive attitude with a passion forcustomer service

Roles & Responsibilities

The restaurant supervisor must ensure that the restaurant is neat and presentable, as the restaurant's appearance directly influences customer perception of the establishment's quality. A restaurant head captain ensures that all centrepieces are on the tables properly and that linens, silverware and glasses are clean. Restaurant captains often have a managerial role. It is their job to ensure all hosts and waiters are adequately trained and informed of the restaurant's policies and knowledge about menu items and daily specials.

Job Descriptions:

• Ensure the proper use and maintenance of operating equipment, interact with customers, and inform
• guests and their needs, comments and suggestions.
• Maintain a perfect working relationship with the departments with its interactions.
• Ensure that all employees comply with the steps of service standards quality and phraseology.
• Greet and provide service to guests in a friendly, efficient, and polite manner.
• Establish good working relations with team members.
• Conduct regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Reviewing customer surveys to develop and implement ways to improve customer service.

Job Requirements:

• At least 1 Year of working experience in the related field.
• Highly customer service oriented.
• Exhibit strong leadership skills.
• Excellent interpersonal & communication skills.
• Exceptional communication skills and the leadership capability to create a winning team.
• Service oriented and passionate working in F&B industry.

Job description:

1) Managing and organizing daily restaurant operations to ensure smooth operations .

2) Planning of promotions and discount.

3)Costing and budgeting for restaurant profitability.

4)Weekly staff training on service and product knowledge

5)Handle cusomters reuquest and complains

6) Must have wine knowledge in french wine

Requirement :

1)Degree in management or equivalent

2)At least 4 years of restaurant management experience

Roles & Responsibilities

We are looking for a Server who will be responsible for taking orders from and serving food to customers. Duties will mostly include taking food and drink orders writing them down on order slips, and ensuring that tables are served properly and all payments are collected. To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

Job Descriptions:

• To support the Reservations Host/Hostess and the rest of the Operations team members at the outlet.
• Assist with interacting with customers, taking orders and serving food and drinks.
• Ensure that all standard recipes, SOPs and standards are followed in the service process.
• Participate and manage assigned sections to provide an awesome experience for customers.
• Help food preparation staff when necessary.
• Able to perform high-quality work while unsupervised.

Job Requirements:

• At least 1 year(s) of working experience in restaurant for this position will be advantages
• Minimum GCE N or O level, Diploma, ITE and SPM
• Excellent communication skills
• Excellent teamwork skills
• Positive attitude with a passion for customer service

Roles & Responsibilities

• Ensuring employees are trained to satisfy the cleanliness standards established by clients;
• Ensuring employees are trained to satisfy the cleanliness standards established by clients;
• Ensuring periodic work are complete within work schedule;
• Perform sites inspection and joint inspection with clients;
• Perform sites inspection and joint inspection with clients;
• Mitigates problems, complaints and issues on the ground in a timely manner;
• Maintain schedules and reports; and
• Reports to management on major issues affecting clients, contract schedules, employees and image of company.

Requirements:

• At least 2 years of working experience in the Cleaning Industry
• Able to communicate well to both clients and staff
• Able to plan work schedule for new jobsites
• Able to handle conflicts & work stress

Job Introduction:

This position requires a proactive customer-focused individual with an exceptional eye for detail and the ability to communicate and build relationships at all levels. The person needs to be a forward thinker with a methodical approach, exceptional planning, and excellent organisational and communication skills with the ability to challenge in order to further develop the service offer.

Role Responsibility:

• Assisting Manager with outlet coordination, preparation and overseeing of the daily operations
• Provision of good customer service (attending to guests’ orders, service of food & beverages)
• Assisting in managing retail sales, merchandising and inventory
• Engagement in consultative selling
• To have a full working knowledge of the building including all services
• To work as part of the business support centre and multi-skill in all positions
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm
• Check with guests to ensure satisfaction with each food course and beverages

Job Requirement:

• Service-oriented, dynamic and willing to learn
• At least 2 years of experience in the F&B industry
• Ability to multi task Excellent communicator
• Flexibility that is focused to delivering exceptional customer service
• Good command in both spoken and written English
• Excellent guest service skill

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

Job Description & Requirements

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Supervisors to join in our family today.

Job Description & Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 2-3 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Roles & Responsibilities

The restaurant supervisor must ensure that the restaurant is neat and presentable, as the restaurant's appearance directly influences customer perception of the establishment's quality. A restaurant head captain ensures that all centrepieces are on the tables properly and that linens, silverware and glasses are clean. Restaurant captains often have a managerial role. It is their job to ensure all hosts and waiters are adequately trained and informed of the restaurant's policies and knowledge about menu items and daily specials.

Job Descriptions:

• Ensure the proper use and maintenance of operating equipment, interact with customers, and inform
• guests and their needs, comments and suggestions.
• Maintain a perfect working relationship with the departments with its interactions.
• Ensure that all employees comply with the steps of service standards quality and phraseology.
• Greet and provide service to guests in a friendly, efficient, and polite manner.
• Establish good working relations with team members.
• Conduct regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Reviewing customer surveys to develop and implement ways to improve customer service.

Job Requirements:

• At least 1 Year of working experience in the related field.
• Highly customer service oriented.
• Exhibit strong leadership skills.
• Excellent interpersonal & communication skills.
• Exceptional communication skills and the leadership capability to create a winning team.
• Service oriented and passionate working in F&B industry.

Manage all job site activty,arrange for all workers do work nicely and give them understand what they should need to do at their work site,some time need to do electrical trunking cabaleing work.mangae main-con derection

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

We are looking for a Human Resources Assistant to work in the HR team in Singapore. You will be responsible for areas of HR including recruitment, employee engagement, compensation and reward and performance management cycles. This role will report into the HR Manager.

A few of the defining attributes of the candidate include a resilient and positive attitude, creative and innovative solutions and an understanding of Singapore talent market and employment regulations.

Areas of Responsibility:
● Assist with the day-to-day operations and administration of HR duties including maintaining P-files, ensuring correct employment documentation is kept, preparing HR correspondence such as employee letters and onboarding and off-boarding processes
● Recruitment: Keep up to date adverts and job descriptions, post adverts on job portals, agree candidate shortlists with the HR Manager and hiring managers, be the point of contact for candidates, arrange interviews and follow up with feedback
● Onboarding: Assist with onboarding process including onboarding presentation and adding details to HR system
● Payroll: Responsible for the monthly payroll processing which includes using the Whyze system to collate working hours and overtime, add in new joiners and leavers, liaising with the Finance team, Whyze team and employees to ensure accurate payroll queries and changes are resolved, ensure correct documentation and reporting, organizing the appropriate approvals for monthly payroll processing
● Benefits: managing and controlling leave entitlements, medical claims, incentive payments, and answering employees’ queries
● Administer statutory reporting and filing requirements with CPF, IRAS, MOM, NS, and other government-related claims
● Process work pass applications, issuance and cancellations and liaise with relevant agencies on foreign employee matters including employee travel to overseas restaurants
● Support the HR Lead to coordinate employee engagement and other HR projects such as HR analytics reporting, audits, training and talent management, company events

We Are Looking For Someone Who:

• Shows a passion for people and workplace culture
• Experience in F&B or Hospitality industry and HR experience would be an advantage but full training on HR processes and administration will be given depending on experience.
• A team player, goals oriented, highly motivated and with speed of execution
• Has good communication, interpersonal and organisational skills in a fast-paced environment
• Preferably knowledge of Singapore labour laws and HR best practices in accordance with TAFEP guidelines
• Preferably one year working experience in HR or admin function, Diploma in HR or a related subject

Job Description:

Are you an experienced customer service professional or a recent graduate with a passion for growth, seeking an opportunity to lead and excel in the education sector? Are you driven by the prospect of managing a team, nurturing client relationships, and supporting a dynamic sales force? If so, United Language Centre (ULC), a renowned language institution and expat community hub in Singapore, invites you to join us as a dedicated Customer Service Supervisor.

As a Customer Service Supervisor at ULC, you will oversee our customer service team and report directly to the Operations / Centre Manager. Your role will be instrumental in ensuring smooth operations, delivering exceptional service to our students and educators, and upholding our commitment to excellence.

Responsibilities:

• Supervise and mentor the customer service team, ensuring adherence to service standards and protocols.
• Collaborate with teachers and the sales team to optimize customer experiences and achieve sales targets.
• Manage student accounts, including credits, packages, and progress tracking.
• Represent ULC professionally in all customer interactions, embodying our values and mission.
• Coordinate scheduling of private lessons, handling bookings, rescheduling, and instructor assignments.
• Facilitate communication among students, parents, educators, and sales team via WhatsApp groups.
• Generate monthly reports on credit usage and identify opportunities for renewal and retention.
• Implement and maintain efficient workflows and systems to streamline customer service operations.
• Address customer inquiries, concerns, and escalations promptly and effectively.
• Stay updated on industry trends and customer feedback to drive continuous improvement initiatives.
• Undertake such other duties as may be assigned.

Requirements:

• Proven experience in a customer service role, preferably within the education or language training sector. Leadership experience is a plus.
• Strong communication and interpersonal skills, with the ability to connect with diverse stakeholders.
• Exceptional organizational abilities, capable of managing multiple tasks and priorities effectively.
• Self-motivated and dedicated, with a passion for enhancing customer experiences and achieving results.
• Collaborative mindset, able to work well within a team and across departments.
• Proficiency in English, with additional language skills considered advantageous.
• Familiarity with CRM systems, such as HubSpot, is preferred
• Ability to work effectively under pressure and meet deadlines.
• Flexibility to work evenings and weekends as required.

What we offer:

• Competitive salary range of SGD 2900 to SGD 3200, inclusive of incentives and allowances.
• Opportunities for career advancement and professional growth within our expanding organization.
• Ongoing training and development programs tailored to enhance your leadership and customer service skills.
• Supportive and collaborative work environment, promoting teamwork and knowledge sharing.
• The chance to make a meaningful impact on students' lives and contribute to their language learning journey.

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."