Job Overview – Assistant Restaurant Manager

Customer service-focused professional with a passion for leading operations to deliver excellent customer experiences and positive team outcomes. The Assistant Restaurant Manager (ARM) is the custodian of the restaurant in an operational second-in-charge function to the Restaurant Manager.

The ARM is expected to manage through the team and whilst they will understand how all the tasks involved are necessary to achieve these outcomes, they are expected to sufficiently delegate and coordinate the completion of these tasks throughout the team based on the individuals’ strengths.

The ARM is expected to be the bridge between three stakeholders: senior management, junior team members, and customers.

The ARM must seek to understand and balance the perspectives, and pressures, of all stakeholders, whilst displaying the confidence to advocate to either stakeholder on behalf of the other.

The ARM must display the following:

• Can-do attitude
• Confidence to articulate themselves respectfully to their audience
• Ability to give and receive feedback, regularly
• Ability to lead by example
• Ability to multitask and learn skills normally outside of the immediate tasks
• Ability to work under pressure while remaining calm and focused
• Ability to be an arbiter for quality control
• Ability to lead with high standards of personal integrity and professionalism
• Leads with common sense for the greater good of the organization

The responsibilities of the ARM are varied and encompass the following four areas of business impact:

1) Operational Excellence

Sufficient planning is conducted to ensure the restaurant has all the materials and tools it needs to deliver an exceptional customer experience every time.

2) People Excellence

Ensures the outlet team is a disciplined, well-trained, highly functional team with a positive team culture that radiates to customers. The ARM does this by communicating direction (the “where we are going”), the “why”, building alignment, and instilling commitment in their team. The ARM regularly gives and receives feedback from their team and seniors and is a role model for their team.

3) Customer Excellence

The customer receives consistently excellent experience, every time in alignment with our hospitality SOPs.

4) Business Excellence

Company resources are used frugally, and recipes are consistently delivered. Identifies opportunities to make cost savings that will not result in erosion of customer experience.

• Assist in the development of new menu concepts and ideas including seasonal items and for special events
• Proven experience as a Chef De Partie.
• Good food presentation skills and prepare food by the established standards
• Possess high food standard quality and culinary skills
• Able to understand kitchen operation and the processes
• Administer stock supplies, quality, order and costing of food and help to monitor and minimise wastage
• Cleaning of food preparation areas, cooking surfaces and washing of utensils including monthly deep cleaning of stations or as required
• Coordinates with the service and other departments on kitchen and customers’ requirement
• Having a can-do attitude and be committal, punctual for work and show good team work
• Any other ad-hoc duties assigned including helping to prepare menus and preparation for events

If you're interested in this job, please email your resume to <[email protected]>.

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the factory
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Roles & Responsibilities

Responsibilities:

• Oversee day to day operations of the facility
• Schedule preparation, pre-planning and resource forecasting to all activities
• Monitor and control food management on site as to ensure proper storage and unnecessary wastage
• Foster positive communications and relationships with team members, management, vendors and clients
• Provide for site safety and security, devise and implement site policies and standard operating procedures
• Handle emergencies appropriately according to established procedures, prepare and file accident reports
• Supervise and evaluate staff, complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate
• Interview candidates; onboard and help in training new hires
• Set goals and oversee work to completion, schedule and track assignments
• Communicate with customers regarding products and services.
• Liase and work closely with customers
• Any other ad-hoc duties as assigned from time to time

Responsibilities:
employees that report to you meet performance expectations.
Giving instructions or orders to subordinate employees.
Ensuring that the work environment is safe, secure and healthy.
Meeting deadlines.
Approving work hours.
Ensure great customer service at all levels..

Requirements：
communication skills.
Eye for detail and accuracy.
Ability to work as part of a team.

• Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
• Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team.
• Interacting with clients, interpreting their needs and requirements, and representing them in the field.
• Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project's status.
• Cooperating and communicating with the project manager and other project participants and collaborating with senior engineers to create more efficient project methods and to maintain the project's profitability.
• Reviewing the engineering tasks and initiating the necessary corrective actions.
• Developing specifications for the project's needed equipment.
• Creating frameworks to measure the project's metrics and data collection.
• Establishing field test methods and methods for monitoring the quality of those tests.
• Ensuring the project's compliance with the applicable codes, practices, policies, performance standards, and specifications.

1.Assist Project Director (PD) and Project

Manager (PM) to deliver good quality

projects, on time and within schedule.

2. Responsible for overall planning,

coordination & execution of projects.

3.Regular reporting on progress &

monitoring schedules to PD/PM.

4.Manage a team of subcontractors,

workers.

5.Conduct daily safety briefing, inspections

of worksite to ensure compliance on WSH

Regulation & Safety Procedures matters.

6.Supervise workers at workplaces.

7.Monitor, control, and coordinate site

works with the operations team as well as

contractors

8.Coordinate, organize and prepare

documents, reports and shop drawings.

9. Establish and implement controls to

ensure that works are carried out safely

according to the works program and

produce short term works plans.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

Must be able to work night shift and split shift

Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

 Positive attitude and commitment to excellence

 Respective skills in functions to be performed

 Excellent interpersonal and communications skills

 Team work

 Willing to learn and able to work under pressure

 Experience in F&B Operations

 Preferably 3 years of previous experience in serving in restaurant

 Must be able to work night shift and splite shift

Must be able to work extra hours or weekend if needed

·To lead a team of drivers to achieve for daily transport operations works target

· Ensure transport operations to run smoothly and productivity

· Loading and unloading of goods onto vehicle according to delivery order

· Perform pickups and collection for the company covering specific areas

· Ensuring safe receipt, retrieval and dispatching of goods

· Delivering goods to our customers in a safe, courteous, and timely manner

· Establishing and maintaining excellent customer service during delivery

· Class 3/4 Driving Licence

· Able to work night shift and split shift

· Able to work ot on weekend and split shift

· Other Ad-hoc duties assigned

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Descriptions:

1) Loading and unloading items from vehicles.

2) Need to carry heavy products up to 50kg.

3) Need to work inside cold room and stall, wet environment.

4) Need to do loading/unloading, packing, cutting stocks, arranging stocks, cleaning, washing, display stocks, stock take, area cleaning and other duities.

Requirements:

1) Able to work independently and handle tight schedule.

2) Proactive & hardworking at work.

3) With relevant working experience, preferably in vegetable products.

4) With forklift license prefer.

5) Able to work in a wet and wholesale environment.

Interested candidate please forward your CV to:

[email protected]

(Only shortlisted candiate will be notify)

• Communicate assigned cleaning duties to the cleaning team
• Monitor cleaning operations to ensure quality service delivery
• Assist in coordinating and liaising with clients at project sites
• Ensure teams adhere to safety measures during cleaning operations
• Implement operation plans to improve work processes and service quality
• Submit compiled daily cleaning reports to management
• Ensure stocks of cleaning tools and equipment are in order and replenishment orders are fulfilled in a timely manner
• Assist in implementation of maintenance schedule for cleaning devices on a timely basis
• Assist in planning work schedules and deployment of manpower
• Provide appropriate guidance to cleaners
• Facilitate effective work processes
• Provide feedback and recommend process improvements to the cleaning team
• Respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management
• Must be able to work night shift and split shift
• Must be able to work extra hours if need
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job duties:

· Able to work on Weekend/PH.

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun.

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents.

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary.

· Manage equipment and supplies inventory and replenishment as and when necessary.

· Planning and ensuring orientation for all new staff and job sites.

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming.

· Cleaning spills, broken glass and other messes up as quickly as possible.

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners.

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level.

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Assist the Operations Manager in running and overseeing the smooth running of day-to-day operations.
• Guide and coach employees, monitoring their productivity.
• Provide on-the-job training to new staffs.
• Oversee the inventory of all food and beverages in an establishment.
• To ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors.
• Identify issues in efficiency and suggest improvements.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Developing strategies to improve department metrics and performance.
• Perform any other work related tasks assigned.

Requirements:

• Proven experience in F&B sector or relevant.
• Basic Food Hygiene Certificate
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.
• Competent IT skills including MS Word, MS Excel and MS Outlook

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

* Develop and maintain strong in- bakery product knowledge

* Assist walk-in customers in purchasing bakery products

* Promote bakery products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

*Weekend and Public holiday may require to work overtime

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

· To conduct inspections of and provide assistance to the workers deployed to ensure that the entire container trucking operations, including related wharf and yard operations, are closely monitored to achieve the safety and productivity standards and targets.

· Candidate must possess at least a Pass in PSLE English OR WPLN: Reading, Listening & Numeracy – Level 4

· ITE Skills certified course sponsorship.

· Able to work OT and Flexi Rotating Shifts.

· Full-Time Staff Benefits with High Remunerations.

• All other job enquiries are welcome including Wharf Operations Supervisor, Forklift (Medium) Operator, Container Trucking Specialist, and Lashing Specialist.

· To conduct inspections of and provide assistance to the workers deployed to ensure that the entire container trucking operations, including related wharf and yard operations, are closely monitored to achieve the safety and productivity standards and targets.

· Candidate must possess at least a Pass in PSLE English OR WPLN: Reading, Listening & Numeracy – Level 4

· ITE Skills certified course sponsorship.

· Able to work OT and Flexi Rotating Shifts.

· Full-Time Staff Benefits with High Remunerations.

• All other job enquiries are welcome including Wharf Operations Supervisor, Forklift (Medium) Operator, Container Trucking Specialist, and Lashing Specialist.

Job Description:

1. Lead, Direct and Manage operations for the Operation Department

2. Coordinate with external parties (shipper/warehouses/carriers) and internal parties to support and make sure the whole process is running smooth

3. Supervise team members work and provide appropriate training as needed to ensure achievement of all set goals

4. Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives

5. Prepare and review of any established reports to ensure booking timeliness and accuracy

6. Responsible for correct and timely freight bookings and up-to-date information in systems

7. Ensure shipments are performed accurately and timely as per agreed SOP and KPI

8. To conduct periodical SOP review/audit with the objective to increase operational efficiency by system automation or simplification of processes, hence eliminating potential risk areas

9. Establish and maintain guidelines and best practices to mitigate shipment compliance risk, this includes permit accuracy and compliance.

10. Ensure full compliance with Singapore Customs Regulations

11. Responsible for the yearly documentation audit conducted by customer / shipper

Job Requirement:

• Preferably Senior Executive with Ocean freight forwarding experience

• Preferably good communication skills and proficiency in English

• Minimum 5 years’ experience in relevant field

About Elite Digital Logistics

Elite Digital Logistics (EDL) is a global logistics service provider to the chemical industry focusing on freight management for major MNC producers. The supply chain service offering is characterized by a strong focus on digital transformation supported by Elite Global System (EGS), enhancing total supply chain visibility and efficiency in operations. Elite Digital Logistics operates through 12 offices in Asia (Singapore HQ, Hong Kong, China, Japan, Taiwan, Malaysia, Thailand, India), 5 offices in Europe(Belgium, France, Spain, UK, German), 3 offices in the Middle East (KSA, Dubai) as well as Houston in the U.S.

Join Our Team and Enjoy Fantastic Benefits!

• Conduct daily briefings with staff at floor level.
• Manage and supervise all tasks of his/her team.
• Clean and ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set.
• Ensure rooms cleaned by room cleaned are effectively inspected and ready to be sold.
• Maintain a section floor report and conduct regular room checklists.
• Record room status in allocated section accurately.
• Perform other reasonable duties assigned by the assigned by the Management

Only shortlisted candidates will be contacted

The Senior M&E Supervisor is responsible for supervising, executing and monitoring of M&E works progress at site in order to ensure M&E works are completed as scheduled.

Job Responsibilities

• Prepare inspection forms and conduct joint inspection with Resident Technical Officer (RTO) upon completion of works.
• Supervise Sub-contractors’ works in order to ensure compliance according to approved shop drawings and details.
• Highlight any non-compliance issue to Sub-contractor and M&E Coordinator.
• Ensures targeted dates are met for works on site.
• Responsible for clearing any site obstruction that may impede the works on site with the Architectural and Structural team.
• Ability to manage and solve complex problems at site
• Adherence to safety practices in the work place.

Job Requirements

• Possess Nitec / Higher Nitec in Mechanical Engineering or Electrical Engineering from a recognized institution
• At least 5 years of proven work experience in full suite of Mechanical & Electrical services with a local main contractor
• Experience with residential (Condo) or mixed development projects
• Possess good site supervision and management experience
• Possess good proficiency in writing, speaking and comprehension of English Language