Roles & Responsibilities

• Cook food items accurately to specifications.

• Delegate tasks to kitchen staff

• Ensure mise-en-place are replenished before each meal period.

• Supervise Cooks and assist as needed

• Ensure areas of responsibility are clean, tidy and organized.

• Assist in monthly inventory counts and record food wastages.

• Ensure proper hygiene practices are followed at all times and ensure proper storage methods are followed.

• Monitor food stock and place orders daily purchasing and receiving of goods.

• Ensure freshness of ingredients & and discard out-of-date items

• Perform other tasks and duties when assigned to including create menus & recipes.

• Ensure compliance with all health and safety regulations within the kitchen area

Requirements and skills

• Responsibilty person and uphold high standard of food quality, hygiene and following SOPs

• Hands-on experience with various kitchen equipment

• Advanced knowledge of culinary, techniques

• Has Leadership skills

• Ability to remain calm and undertake various tasks

• Excellent time management abilities

• Familiarity with sanitation regulations

• Able to work on weekend & public holiday, handling opening & closing

• A team player with good communication skills

Job Summary:
The Restaurant & Bar Manager will be responsible for overseeing the operation of the restaurant and bar areas within the Hollandse Club. The ideal candidate will have extensive hospitality experience, be highly organized, and possess excellent leadership skills to ensure smooth service delivery, an exceptional guest experience, and meet business targets. This role will also involve managing a team, maintaining high standards of cleanliness, food safety, and compliance, as well as managing budgets and inventory.

Key Responsibilities:

Staff Management & Training:

• Lead, supervise, and motivate a team of restaurant and bar staff, ensuring consistent delivery of excellent customer service.
• Develop and conduct training for new and existing staff members, ensuring they are familiar with service standards and safety regulations.
• Foster a positive and professional team environment.

Customer Service Excellence:

• Ensure exceptional customer service standards are maintained in both the restaurant and bar.
• Address guest complaints and feedback promptly and professionally to ensure high levels of satisfaction.
• Cultivate relationships with regular members and guests to enhance customer loyalty and satisfaction.

Operations Management:

• Oversee the day-to-day operations of the restaurant and bar, including opening and closing procedures, service flow, and coordination between the kitchen and front-of-house.
• Ensure that the restaurant and bar areas are consistently clean, organized, and well-maintained.
• Monitor and manage inventory levels for food, beverages, and other bar supplies.

Financial Management:

• Assist in budget management, including cost control, sales forecasting, and expense management to achieve financial targets.
• Track daily sales and operational expenses, ensuring they remain within budget while optimizing profitability.
• Create and implement strategies to drive revenue, improve sales, and reduce waste.

Menu and Beverage Management:

• Collaborate with the chef and bar team to ensure the menu offerings are fresh, seasonally appropriate, and meet guest preferences.
• Oversee the preparation of drinks and cocktails, maintaining a high standard of beverage quality and presentation.
• Regularly review and update the menu to keep offerings current and attractive.

Compliance & Health & Safety:

• Ensure adherence to all local health, safety, and hygiene regulations, and maintain certifications as required.
• Monitor bar and restaurant operations to ensure that safety and cleanliness standards are consistently met.
• Stay up to date with licensing laws, alcohol regulations, and other legal requirements.

Requirements:

• Proven experience in a managerial role within a high-end restaurant or bar environment.
• Strong leadership skills with the ability to manage and inspire a team.
• Excellent communication and interpersonal skills.
• Strong financial acumen and experience with budget management.
• Ability to work under pressure and manage multiple tasks simultaneously.
• A passion for food, beverage, and exceptional service.
• Proficiency in using POS systems and inventory management software.
• Knowledge of local regulations and best practices related to food, beverage, and liquor service.
• Availability to work flexible hours, including weekends and evenings.

Desirable Attributes:

• Prior experience working in a club or similar establishment is a plus.
• Fluent in English (additional languages a plus).
• An interest in creating a strong community atmosphere within the Club.

Duties and Responsibilities

• Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc) during your assigned shift to a consistently high standard.
• Manage the restaurant to meet or exceed standards in food quality, safety and cleanliness.
• Assist with outlet administrative duties and submit all necessary records and paperwork to corporate office on time.
• Conduct staff training and monitor staff performance
• Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlets.
• Conduct monthly stock check of all inventories
• Perform any other duties as assigned by Manager

Requirements:

• Relevant working experience in similar roles in the F&B industry
• Strong leadership quality with excellent communication interpersonal skills
• Willing to work shifts, weekends and public holidays
• Can-do attitude, driven, passionate about work and a team player
• Able to multi-tasks and work under pressure ; May require working long hours

Pietrasanta group: Passionate Italian concepts

Established in 2007, our group is a homegrown company with different concepts of Italian dining. Our goal is to give our customer a home/warm feeling whenever they dine at our outlets. We operate an Italian restaurant, 3 Pizzeria, 1 Gelato shop and 1 central kitche.

Our Team Culture

We’re passionate to develop our people to create the next generation of managers and chefs by training and promoting from within.

We want to create a space where everyone feels welcome. People can come together to enjoy great food, gelato, wine and company. We care about our customers and welcome them as we do into our home.

Service Team Members

Our Service combined with our quality food is the heart of our restaurants, we have a positive, supportive environment to develop your skills. Being part of our group, there is an opportunity for promotion and growth across the company. We are on the lookout for a range of Service roles:

Assistant Manager

Salary Range; commensurate based on experience:
From $3,400 to $3,600 per month

Job Responsibilities:
• Responsible for our Private Dining Restaurant called Casa Pietrasanta.
• Ensure food handling and hygiene regulations are in accordance with SFA standards.

• Able to take order, explain the menu and suggest dishes to the customers, able to reccomend and sell wines.
• Able to perform under pressure
• Keeping the Restaurant and equipment clean and in good working conditions
• Working closely with the Manager.
• Preparation/delegating of mise en place
• Maintain proper stock for smooth running of daily restaurant operations
Job Requirements:
• Minimum 2-3 years of experience in similar role
• Excellent communication, interpersonal, leadership and organisational skills
• Able to cope in a fast-paced environment
• Enjoys being challenged, committed to serving food of the highest quality.
• Have good initiative, a self-starter and a team player.

Team Benefits

· Career growth and promotion opportunities

· 5 day work week

· Monthly bonus with target reached

· Split Shift 10am-2.30pm / 5pm - 10pm

· Free staff meals

· Discount across all our brands

· Team member referral bonus

Job Summary: As a Service Crew member at our Japanese izakaya, you will play a vital role in delivering exceptional dining experiences. You will assist guests with their orders, provide knowledgeable recommendations, and ensure a welcoming atmosphere that reflects the essence of Japanese hospitality.

• Monitor employee teamwork and guest satisfaction on a daily basis.
• Ensure overall store image is maintained and the brand is well represented at all times.
• Manage service manpower planning, including planning on weekly duty roster to ensure optimum use of manpower.
• Supervise all service functions and operations in the outlet.
• Train, guide and motivate service staff.
• Communicate daily and act as liaison between staff and superiors.
• Responsible for daily opening and closing duties in the outlet and ensure proper execution.
• Perform stock inventory.
• Handling of daily sales transactions and cash float.
• Ensure overall outlet cleanliness and housekeeping.
• Administer all paperwork effectively.
• Assist Outlet Manager in the execution of his/her duties and takes over some of the routine tasks during his/her absence.
• Minimum 2 years of supervisory experience in F& B restaurants or similar.
• Passionate in Customer Service & F&B.
• Willing to perform shifts work and work on weekends and public holidays.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Ensures the efficient and profitable management of the restaurant
• Keeps the General Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant areas
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Manages the restaurant staff working schedules
• Motivates and develops staff, in order to encourage their professional development
• Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• Suggests to General Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Performs other duties pertinent to this job as assigned.

Requirements

1. Degree or advance diploma in Hotel & Restaurant management

2. Preferable with Hotel F&B or Chain stores management experience

3. Min 2 years’ experience as Restaurant General Manager

4. Experience and knowledge in Wine and Sake

5. Able to perform Shift work; including weekends and public holidays

6. Possess Fine Dining operation background

Cloudstreet has been awarded two stars from Michelin.

Helmed by Chef Rishi Naleendra, Cloudstreet is an amalgamation of thoughtful, expressive food, artisanal, progressive wines and warm, immaculate service. We are seeking an Assistant Restaurant Manager to join our fine dining restaurant focused on modern and innovative cuisine.

As an Assistant Manager you will be responsible for providing assistance to the Executive Chef and Restaurant Manager of the outlet. You will be ensuring optimum service performance, exceptional guest service and maximum profitability of all functions.

• Maintains a commitment to customer service and guest satisfaction.
• Manages the restaurant team.
• Ensures cleanliness of the restaurant, including inspecting table tops and side stations.
• Enforces high standards of hygiene and sanitation within the outlets.
• Supervises the performance, attendance, attitudes, appearance and conduct of service team.
• Helps to implement strategies to continually improve revenues.
• Assists with the development, training and inspiration of outlet staff.
• Manage team to exceed service standards to exceed goals.
• Instils a calm, organized approach in all stressful situations.
• Assists with ordering all necessary office supplies and ensures proper stocking levels.
• Hold employees accountable for performance, and will discipline associates when needed.
• Takes a proactive approach to coaching and counselling
• Other adhoc duties as assigned from time to time.

Job Requirement

• GCE N / O Level onwards
• At least 3 years of relevant experience as an Assistant Restaurant Manager in F&B Industry.
• Preferably with working in a fine-dining restaurant
• Able to lead a team of people under your care in the Front of House (FOH)
• Able to multitask and work efficiently under pressure
• Good communication and customer service skills
• Food & Hygiene certificate will be an added advantage.

Staff Benefits

• Good Basic Salary + Birthday Leave + Staff Discount
• Staff meals will be provided by restaurant
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance)

Assistant Restaurant Manager - Job Responsibilities

Operations:

• Oversee daily tasks, focusing on events and operations.
• Ensure inventory and equipment are well-maintained.
• Coordinate with the kitchen and other departments for seamless service.

Leadership:

• Support and guide the team to ensure smooth daily operations.
• Foster a positive and collaborative work environment.

Financial Management:

• Help manage budgets and control costs.
• Provide input to improve profitability.

Customer Service:

• Ensure excellent customer experiences.
• Address and resolve feedback or issues during events and daily service.

Menu and Marketing:

• Work with the kitchen team on menu updates.
• Support marketing efforts to attract customers and bookings.

Recruitment:

• Ensure smooth integration of new staff.

Staff Training:

• Train and mentor staff to improve skills, especially for events.
• Organize regular training sessions.

Vendor Relations:

• Maintain good relationships with suppliers for quality products.
• Ensure timely deliveries for operations and events.

Quality Control:

• Maintain high standards for food, service, and presentation.
• Oversee event setups for excellence.

Health and Safety:

• Ensure compliance with safety and hygiene standards.
• Conduct regular safety checks.

Problem-Solving:

• Address operational issues promptly.
• Work with the team to find effective solutions.

As a Shift/ Assistant Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

• To assist the Project Manager in the daily operations and progress of work.
• To supervise the work of sub-contractors and in-house workers.
• To work closely with other site operations staff to meet the project schedule.
• Responsible to plan for next day, schedule for next day.
• Responsible to take inventory of materials and submit reorder material details to management
• Ensure installation is carried out as per drawings or plan.
• To monitor the progress and quality of work being performed by workers.
• Ensure that works are executed within an acceptable standard of workmanship.
• Attend the daily tool-box meeting and convey clear instruction accordingly.
• Understand and ensure compliance in project requirement and scope of work.
• Ready to work in any shifts and in rotational shifts

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

- IN-CHARGE OF CLOSING AND OPENING

- BREWING COFFEE, TEA

- SHIFT WORK

- KNOWLEDGE IN CASH-IN CASH-OUT, CASH REGISTER MACHINE

- ABLE TO WORK LONG HOURS, STANDING LONG HOURS

- CAN COMMUNICATE, WORK, TRAIN STAFF

- ENSURE THE WORKPLACE IS CLEAN AND HYGIENE AT ALL TIME

- ENSURE STOCKS IS ENOUGH FOR DAILY OPERATIONS

- SIMPLE ACCOUNTING KNOWLEGE

- Overseeing daily operation need

- Ensure all staffs are in compliance with company’s Standard Operating Procedures - - Ensure all staff maintain high standards of hygiene and sanitation

- Meet good customer service standards

- Ensure all staffs compliances with food hygiene standards and operating procedures

- Obtain customer feedbacks

• Assist the restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties
• Carry out maintenance on all restaurant equipment’s and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages
• Provide excellent customer service at all time and ability to handle feedbacks. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation
• Monitor inventory to ensure that resources are used effectively and minimizing wastage
• Maintain a high standard of personal hygiene and appearance at all time
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas
• Customer oriented, service focus, responsible and positive working attitude
• Any other ad hoc duties as assigned by the Company
• Able to work under pressure in a fast paced, dynamic and challenging work environment
• Able to work split shift, weekends and public holidays

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

Contributes to daily,holiday and theme menus in collaboration with supervisor.

Maintains cleanliness and sanitation of equipment, food storage, and work areas.

Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

Listens to customer complaints and suggestions and resolves complaints.

Implements suggestions within parameter of position and refers more complex concerns to supervisor.

Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

Maintains clean work areas, utensils, and equipment.

Develop new menu items while improvising the existing ones.

Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

Able to cook north Indian food.

Able to do shift work.

Assisting with the preparation of food and the serving of all meals to customers.

Supervising a team to ensure that the kitchen and service areas are clean and tidy.

Ensuring all food and health and safety regulations are followed.

• Oversee operations to ensure that run smoothly.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling bills.
• Resolving customer complaints in a professional manner.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Willing to work late, weekends and public holidays.

• Prepare overtime rosters for approval by the Manager.
• Work with members of other teams as required.
• Check all equipment that require replacement items as needed.
• Report faulty equipment to the Manager within 12 hours of breakdown.
• Ensure housekeeping standards are met and maintained in all facilities, and report shortcomings/faults to the Manager.
• Monitor standards and compliance of work performed by outsourced contractors.
• Monitor and assist in planning for holiday work requirements (bi/annual cleaning work).
• Other duties as assigned.
• Where required, gather and provide information on a daily, monthly and annual basis, including schedules, consumable issues and usage etc.
• Liaise with the Manager on a daily basis regarding current tasks, and assist in the planning of future tasks.
• Ensure all assigned duties are carried out, and that resources are efficiently utilized.
• Ensure that the school’s policies and procedures are adhered to by staff.
• Act as a communication conduit between management and staff.
• Maintain and control use of stock, equipment & consumables.
• Timeously request purchase of consumables, equipment and materials.
• Assist the Manager to maintain the asset register.
• Monitor and report absenteeism to the Manager.
• Actively promote Health and Safety, and report any breach directly to the Manager.
• Ensure that all staff wear all appropriate PPE.

• Liaise with the Manager on a daily basis regarding current tasks, and assist in the planning of future tasks.
• Ensure all assigned duties are carried out, and that resources are efficiently utilized.
• Ensure that the school’s policies and procedures are adhered to by staff.
• Act as a communication conduit between management and staff.
• Maintain and control use of stock, equipment & consumables.
• Timeously request purchase of consumables, equipment and materials.
• Assist the Manager to maintain the asset register.
• Monitor and report absenteeism to the Manager.
• Actively promote Health and Safety, and report any breach directly to the Manager.
• Ensure that all staff wear all appropriate PPE.
• Where required, gather and provide information on a daily, monthly and annual basis, including schedules, consumable issues and usage etc.
• Prepare overtime rosters for approval by the Manager.
• Work with members of other teams as required.
• Check all equipment that require replacement items as needed.
• Report faulty equipment to the Manager within 12 hours of breakdown.
• Ensure housekeeping standards are met and maintained in all facilities, and report shortcomings/faults to the Manager.
• Monitor standards and compliance of work performed by outsourced contractors.
• Monitor and assist in planning for holiday work requirements (bi/annual cleaning work).
• Other duties as assigned.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities

• Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
• Overseeing the staff for the smooth running of the restaurant.
• Assisting the HR team as well as the Restaurant Manager in the hiring process.
• Training new employees as per their abilities and skills.
• Maintaining a strong relationship with suppliers and vendors.
• Inspecting the food and beverage stock level and restock them in a timely manner.
• Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
• Checking with the guest and making sure that they are getting served with the best quality food.
• Resolving customer complaints in a professional manner.
• Ensuring customer satisfaction with all the services provided to them.
• Preparing daily reports and presenting them to the higher management.
• Managing the outstanding bills and cash inflows of the restaurant.