Job Descriptions

• Includes daily operation requirement for Service & Kitchen crews
• Supervise daily operation
• Managing supplies requirement with suppliers
• Planning work schedules for team members
• Able to prepare all products in absence of cook
• Opening & closing of work stations

Job Requirements

• F&B experience is prefered

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working Hours

• 5 days work week

Responsibilities:

• Oversee the day-to-day operations of the restaurant
• Provide a high quality of service and deliver an excellent dining experience to all the guests
• Anticipate guest's needs, do follow up. When guests complete courses, remove cutleries & dishes. Present menu for desserts & upsell. Present check at the end of the meal.
• Respond to customer complaints professionally and provide service recovery
• Ensures tables are cleaned and re-set at the conclusion of each course
• Gather feedback to improve the customer’s experience
• Any other duties assigned by the management from time to time

Requirements:

• At least 1 year of management experience in the F&B industry
• Excellent communication skills and public relations
• Possess strong leadership and ability to manage service staff

(5 days work week)

Roles & Responsibilities

Job Duties:

Manage floor operations to ensure consistently excellent guest experience.

Recommends and suggests specialties to guest, up sells whenever possible.

Train and work together with service and kitchen team to build sales.

Responsible for all ordering, inventory, stationary, stocks for daily use in outlet and manage stock levels and wastage.

Inspects table and glassware for cleanliness and damages.

Inspects service stations for cleanliness, functioning of equipment and sufficient supplies.

Present bill upon request and processes payment.

Train staff in the outlet as and when necessary.

Ensure that service team adheres and comply with company’s policies and procedures.

Handle customer complaints and feedback.

Ensuring that the handover, closing and opening procedures are completed in each shift.

Maintain a sound knowledge of the menu and presentation standards for food and drinks.

Support cluster managers in optimising labour usage.

Perform any others duties as directed by the Restaurant In-Charge and Operations Manager.

Requirements:

Min. 2 years of relevant working experience in related field

Management or supervisory experience will be an added advantage

Ability to thrive in fast-paced and highly energized working environment

Mature and decisive with good business acumen

Resourceful with excellent management and interpersonal skills

Proficient in MS Office Applications

Job Description & Requirements

1. Assist the restaurant manager to oversee the operations of the restaurant and perform opening and closing duties.

2. Carrying out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

3. Provide excellent customer service at all time and ability to handle feedback. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.

4. Manage and oversee all storage supplies for the restaurant to ensure smooth operation

5. Monitor inventory to ensure that resources are used effectively and minimizing wastage

6. Maintain a high standard of personal hygiene and appearance at all time

7. Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas

8. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.

9. Any other ad hoc duties as assigned by the Company

Requirements:

1.Minimum Diploma in Relevant field

2.Minimum 2 years of working experience in F&B industry

3.Able to work under pressure in a fast paced, dynamic and challenging work environment

4.Able to work split shift, weekends and public holidays

5.Customer oriented, service focus, responsible and positive working attitude

• Scheduling restaurant staff and delegating tasks
• Ordering food, and cleaning supplies
• Supervising the preparation, display, and delivery of food and drinks
• Ensuring prompt and friendly customer service
• Maintaining quality and service standards
• Maintaining good relationships with suppliers
• Meeting quarterly budgets and quotas
• Reducing operational costs
• Increasing productivity, ensuring all staff follow strict personal safety, food safety and food storage guidelines
• supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
• managing inventory.
• Responding to customer feedback and resolving conflicts effectively
• Operating the point-of-sale system, processing payments.
• Any other ad hoc duties as assigned by the Company
• Able to work under pressure in a fast paced, dynamic and challenging work environment
• Able to work split shift, weekends and public holidays

Restaurant Supervisor - overseeing daily operations, ensuring customer satisfaction, and maintaining the efficiency of the restaurant. Below is an overview of the typical job scope for a restaurant supervisor:

DUTIES & RESPONSIBILITIES

Duties

1. Staff Management and Leadership

2. Customer Service and Guest Relations

3. Operations Management

4. Financial Management

5. Coordination and Communication

6. Maintenance and Facility Management

7. Marketing and Promotion

Skills, Qualifications & Experience

1. Team player/ Increntive Driven/ Problem Solving Skill/ Punctual

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical

experience and education will be considered as an alternative

4. Knowledge in wine

Job Information:

- Shifts: 11am-3pm and 5:00p.m-10:00pm

- 5 Days work week

Benefits

1. Competitive Salary: Earn up to $3,000 basic per month with AWS included.
2. Dynamic Work Locations: Opportunity to work at one of 19 outlets across Singapore.
3. Structured Work Schedule: Alternate 5-day and 6-day work weeks, totaling 44 working hours.
4. Career Development: Engage in training, leadership, and team management opportunities.
5. Convenient Transport: Transportation provided after midnight for late shifts.

Job Description

We are seeking a highly motivated and experienced Restaurant Supervisor to oversee daily operations, uphold company standards, and ensure an exceptional dining experience for customers. This role combines operational management, team leadership, and strategic execution in a fast-paced environment.

Roles & Responsibilities

• Oversee smooth daily restaurant operations and enforce company standards.
• Drive sales through excellent execution of operational strategies.
• Handle customer feedback and resolve complaints professionally.
• Monitor costs and achieve profitability through effective cost control.
• Manage safety, security, and human resource standards.
• Train, develop, and recruit staff to maintain a high-performance team.
• Prepare weekly rosters and manage manpower planning.
• Organize events, including staff briefings, preparation, and execution.
• Assist in planning beverage and wine menus.
• Oversee inventory management and monthly reporting.
• Update POS systems with new menu items and maintain stock explosion records.
• Ensure restaurant cleanliness and hygiene meet high standards.

Requirements

• Minimum of 3 years’ experience in the F&B industry.
• Energetic and capable of thriving in a fast-paced environment.
• Strong leadership, interpersonal, and communication skills.
• Service-oriented, results-driven, and an excellent team player.

Additional Information

• Salary: Up to $3,000 basic with AWS (no variable bonus).
• Working Days: Alternating 5-day and 6-day work weeks (44 hours per week).
• Shift Timings: Based on outlet operational hours.
• Transport: Provided for shifts ending after midnight.
• Work Locations: 19 outlets across Singapore; specific outlet to be determined during the interview.

Benefits

1. Competitive Salary: Earn up to $3,000 basic per month with AWS included.
2. Dynamic Work Locations: Opportunity to work at one of 19 outlets across Singapore.
3. Structured Work Schedule: Alternate 5-day and 6-day work weeks, totaling 44 working hours.
4. Career Development: Engage in training, leadership, and team management opportunities.
5. Convenient Transport: Transportation provided after midnight for late shifts.

Job Description

We are seeking a highly motivated and experienced Restaurant Supervisor to oversee daily operations, uphold company standards, and ensure an exceptional dining experience for customers. This role combines operational management, team leadership, and strategic execution in a fast-paced environment.

Roles & Responsibilities

• Oversee smooth daily restaurant operations and enforce company standards.
• Drive sales through excellent execution of operational strategies.
• Handle customer feedback and resolve complaints professionally.
• Monitor costs and achieve profitability through effective cost control.
• Manage safety, security, and human resource standards.
• Train, develop, and recruit staff to maintain a high-performance team.
• Prepare weekly rosters and manage manpower planning.
• Organize events, including staff briefings, preparation, and execution.
• Assist in planning beverage and wine menus.
• Oversee inventory management and monthly reporting.
• Update POS systems with new menu items and maintain stock explosion records.
• Ensure restaurant cleanliness and hygiene meet high standards.

Requirements

• Minimum of 3 years’ experience in the F&B industry.
• Energetic and capable of thriving in a fast-paced environment.
• Strong leadership, interpersonal, and communication skills.
• Service-oriented, results-driven, and an excellent team player.

Additional Information

• Salary: Up to $3,000 basic with AWS (no variable bonus).
• Working Days: Alternating 5-day and 6-day work weeks (44 hours per week).
• Shift Timings: Based on outlet operational hours.
• Transport: Provided for shifts ending after midnight.
• Work Locations: 19 outlets across Singapore; specific outlet to be determined during the interview.

whatsapp: 85986715

newton 新加坡本地中餐厅招聘

supervisor or captain

工作时间10-10，中间休息。

五天工作制

具体要求：懂一点电脑，有餐饮行业管理经验的, 会讲华语的

薪水 最少2500

福利多多

Newton Singapore Local Chinese Restaurant Recruitment

supervisor or captain

Working hours 10-10 with breaks in between.

5 days /week

Salary: Minimum 2500

Specific requirements: know a little bit of computer, have management experience in the catering industry, and be able to speak Chinese

Lots of benefits

Jie Shun Jia | EA License No.: 24C2410 | EA Registration No.: R24124440 (FENG YINGJIE)

Key Responsibilities:

1. Supervision and Leadership: Lead and supervise the food service crew, providing guidance, training, and support to ensure a cohesive and efficient team.
2. Customer Service Excellence: Set a high standard for customer service, ensuring that all guests receive a positive and memorable dining experience.
3. Operations Management: Oversee day-to-day operations, including staff scheduling, task assignment, and coordination to maintain a smooth and organized workflow.
4. Quality Control: Ensure the quality and presentation of food meet established standards, and address any issues promptly to maintain customer satisfaction.
5. Team Collaboration: Foster a collaborative and positive team environment, promoting effective communication and teamwork among staff members.
6. Problem Solving: Address customer concerns and operational issues in a timely and effective manner, finding solutions to enhance overall service.
7. Training and Development: Conduct training sessions for new and existing staff, ensuring that they are well-equipped to perform their roles effectively.
8. Hygiene and Safety Compliance: Enforce adherence to hygiene and safety regulations, conducting regular inspections to maintain a clean and safe dining environment.

Requirements:

1. Leadership Experience: Previous experience in a supervisory or managerial role within the food service industry is preferred.
2. Communication Skills: Strong communication and interpersonal skills to effectively interact with both customers and team members.
3. Organizational Skills: Excellent organizational abilities to manage schedules, tasks, and oversee the efficient flow of operations.
4. Customer Focus: A commitment to delivering excellent customer service and resolving customer issues promptly and professionally.
5. Problem-Solving Skills: Ability to analyze situations, identify problems, and implement effective solutions.
6. Team Building: Proven ability to build and maintain a positive and motivated team culture.
7. Adaptability: Flexibility to handle changing priorities and high-pressure situations.

Job Description

The position will be responsible for overseeing the daily operations company’s casual dining restaurant and bar, ensuring a high level of customer service, and maximizing revenue. The successful candidate also be responsible for supervising and training staff, maintaining inventory, and ensuring compliance with all health and safety regulations.

Responsibilities:

• Assist the manager/assistant manager in the daily operations of the outlet.

• Responsible for outlet service operations

• Ensure guest needs are taken care of and recommend them the promotional items.

• Responsible and accountable for all cash amounts within outlet, in the absence of manager.

• Coach and train existing and new staff to follow company’s standards.

• Responsible for proper opening and closing of the outlet.

• Feedback to the manager on any operational issues.

• Responsible for the outlet upkeep and cleanliness

• Responsible for Inventory.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Practice good customer relations and attend to customer complaints and queries satisfactorily.

Requirements:

• 2-3 years of experience in F&B.

• Minimum GCE ‘N’ or ‘O’ level.

• Professional communication skills are required.

• Commitment to quality service, and food and beverage knowledge.

5 days work week 44 hours

scheduling restaurant staff and delegating tasks

hiring, training, and managing restaurant staff,

ordering food, alcohol, and cleaning supplies

supervising the preparation, display, and delivery of food and drinks

ensuring prompt and friendly customer service

maintaining quality and service standards

ensuring all staff are knowledgeable about menu offerings and individual ingredients

educating staff about potential food allergies and how to make customers aware of these ingredients

maintaining good relationships with suppliers

meeting quarterly budgets and quotas

reducing operational costs

increasing productivity

ensuring all staff follow strict personal safety, food safety and food storage guidelines

supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards

managing inventory

interacting with restaurant guests to gauge satisfaction and improve customer service

responding to customer feedback and resolving conflicts effectively

operating the point-of-sale system, processing payments, and issuing gift cards

arranging group events and ensuring the restaurant and staff meet service and food expectations

catering for VIP guests

authorizing refunds or other equivalent options

assisting in the development of menu offerings and changes based on costs and customer preferences

creating innovative promotions and designing marketing materials

chairing weekly staff meetings to motivate staff and ensure they are all meeting restaurant standards and expectations

handling staff payroll, vacation requests, and other administrative duties related to restaurant operations

Job Description & Requirements

1.Assist the restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties

2.Carry out maintenance on all restaurant equipments and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages

3.Provide excellent customer service at all time and ability to handle feedbacks. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.

4.Manage and oversee all storage supplies for the restaurant to ensure smooth operation

5.Monitor inventory to ensure that resources are used effectively and minimizing wastage

6.Maintain a high standard of personal hygiene and appearance at all time

7.Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas

8.Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.

9.Any other ad hoc duties as assigned by the Company

Requirements:

1.Minimum Diploma in Food and Beverage Management

2.Minimum 2 years of working experience in F&B industry

3.Able to work under pressure in a fast paced, dynamic and challenging work environment

4.Able to work split shift, weekends and public holidays

5.Customer oriented, service focus, responsible and positive working attitude

6. Able to communicate in both Chinese and English

• INDIAN RESTAURANT GENERAL MANAGAR RESTAURANT

• Customer service: Maintaining a welcoming atmosphere and training staff to do the same. They also gather customer feedback and work to improve the customer experience.
• Leadership: Developing a positive team culture and employee morale. They also create schedules that consider both employee preferences and the restaurant's operational needs.
• Inventory management: Keeping track of stock levels and knowing when to order more from suppliers.
• Requirements

Qualifications

/ Diploma in business Hospitality management

Experience

min 1 year in F&B industry

Language

Job Description

• Responsible for the day to day operations in the restaurant.
• Work with restaurant in-charge to support and manage the Japanese restaurant.
• Supervise and train junior staff to provide friendly, professional and attentive service.
• Review and recommend processes to improve overall restaurant performance.
• Maintain an effective daily roster to ensue minimum labour cost.
• Ensure consistency in the food standards.
• Formulating and developing marketing initiatives to increase sales growth.
• Contribute to and take part in management meeting.
• Experience in Japanese cuisine is an additional bonus

Requirements

• Passion for great food and great service.
• Ability to lead, train and motivate staff.
• Self driven to explore and push boundaries.
• Team player with positive mindset.

Our esteemed client, an established MNC, is searching for a Deputy Restaurant Manager/Restaurant Manager:

Job Responsibilities:

• Ensure compliance with operating standards, local regulations, and Ministry of Education (MOE) requirements, including enforcement of housekeeping and cleaning schedules.
• Oversee food and ice cream quality by monitoring preparation procedures and implementing corrective actions when necessary.
• Uphold high customer service standards through staff supervision and the implementation of in-house training and development programs.
• Manage inventory levels to support smooth business operations, ensuring proper receiving, checking, and storage processes are followed.
• Ensure accuracy in all financial transactions, including cash handling, bank-in procedures, and credit card payments.
• Enforce discipline and foster a positive work environment, maintaining high staff morale and promoting proper conduct.
• Plan staff rosters to meet operational needs while adhering to labor budget constraints.
• Ensure all equipment and restaurant fittings are well-maintained by enforcing scheduled maintenance programs and coordinating with contractors for servicing.
• Implement internal cost control procedures in alignment with the guidelines set by the Restaurant Manager.
• Lead recruitment, selection, and onboarding of service staff, and provide coaching and training to supervisors and team members to meet performance goals.
• Support the Restaurant Manager with administrative tasks and other duties as assigned by the Duty Manager.

Job Requirements:

• At least 2 years in a supervisory or management role in a restaurant or similar setting.
• Strong leadership skills to manage and motivate staff.
• Excellent communication and problem-solving skills to ensure customer satisfaction.
• Ability to manage daily operations, staff schedules, and inventory.
• Works well with others and fosters a positive team environment.
• Willing to work various shifts, including weekends and holidays.

Additional Information:

• Salary: Up to SGD 4,200 + VB (1 - 2 Months)
• Working Location: Islandwide

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

The Senior Restaurant Supervisor will be responsible in assisting the Manager in all restaurant operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all aspects in the restaurant, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

Minimum Qualifications

· Must have 3-5 years experience in restaurant supervision.

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

· Ability to spot and resolve problems efficiently.

· Mastery in delegating multiple tasks.

· Communication and leadership skills.

· Up to date with food and beverages trends and best practices.

· Ability to manage personnel and meet financial targets.

· Guest-oriented and service-minded

Responsibilities:

• Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
• Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
• Ensure that all customers receive an exceptional dining experience.
• Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
• Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
• Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
• Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
• Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
• Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
• Handle disciplinary issues, conducting annual team review and confirmation of staff.
• Ensure the strict compliance by all staff to company’s standard operating procedures.

Requirements

• Degree in Hospitality Management, Business Administration, or related field preferred.
• At least 3-5 years of experience restaurant management or a related field.
• Strong leadership skills.
• Excellent communication skills.
• Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
• Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
• In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
• Flexibility to work evenings, weekends, and holidays as needed.

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Assist the management team in overseeing daily operations, ensuring a seamless dining experience for guests.
• Supervise and support front-of-house staff, providing guidance and assistance as needed.
• Handle guest inquiries, reservations, and special requests with professionalism and efficiency.
• Ensure compliance with restaurant policies, health, and safety regulations.
• Monitor inventory levels of dining room supplies and place orders as necessary.
• Conduct regular training sessions for staff to maintain high service standards.
• Assist in resolving any issues or conflicts that may arise during service.
• Contribute to creating a welcoming and hospitable atmosphere for guests.

Job Requirements

• Previous experience as a Supervisor or similar role in a fine dining or Michelin-starred restaurant.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of Asian cuisine and fine dining service protocols.
• Ability to handle high-pressure situations with grace and professionalism.
• Detail-oriented with a commitment to maintaining high standards.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working Hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

The Senior Restaurant Supervisor will be responsible in assisting the Manager in all restaurant operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all aspects in the restaurant, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

Minimum Qualifications

· Must have 3-5 years experience in restaurant supervision.

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

· Ability to spot and resolve problems efficiently.

· Mastery in delegating multiple tasks.

· Communication and leadership skills.

· Up to date with food and beverages trends and best practices.

· Ability to manage personnel and meet financial targets.

· Guest-oriented and service-minded

The Senior Restaurant Supervisor will be responsible in assisting the Manager in all restaurant operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all aspects in the restaurant, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

Minimum Qualifications

· Must have 3-5 years experience in restaurant supervision.

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

· Ability to spot and resolve problems efficiently.

· Mastery in delegating multiple tasks.

· Communication and leadership skills.

· Up to date with food and beverages trends and best practices.

· Ability to manage personnel and meet financial targets.

· Guest-oriented and service-minded

Decker Barbecue is an authentic Texas barbecue, featuring a variety of slow smoked meats and casual, friendly dining atmosphere. Our tight knit team prides itself for offering not only the highest quality barbecue and beverage program, but also for its warm hospitality and friendly atmosphere.

We are seeking a Restaurant Manager with incredible guest hospitality skills. The ideal candidate will be a warm and friendly personality, with an track record of guest relationship development and strong team and beverage cost management. A responsible and reliable personality with an awesome sense of humor is required!

An example of responsibilities include:

• Leading by examples in restaurant service, serving as a role model and ambassador of Texas BBQ and warm hospitality and guest interaction
• Team scheduling and efficient labour allocation/payroll cost control
• Management of manpower needs, including independent sourcing and attraction of high quality front of house talent, with excellent training to ensure quality and consistency of the Decker style of service.
• Regular in-house trainings to improve hospitality and knowledge skills of our team
• Ensuring quality and inventory of our beverage selection with regular updates to menu reflecting sales and popularity through menu engineering reports - a good knowledge of beer and craft beer is necessary.
• Responsibility for beverage cost management, with accurate inventory management.
• Team culture management: tracking team milestones, birthdays and organizing team bonding outings in line with budgets
• Daily revenue reporting tracking sales and performance of business
• Client review management: tracking feedback and areas for improvement pro-actively, responding to all reviews through email, Google, Facebook, etc.

A competitive package and incentives are offered for this role! If you feel you have the right social personality and a strong track record of reliability with good references, please apply! A cover letter is required for this application to demonstrate your writing capabilities.

Other positions are available for front of house, please reach out if you're interested.

Responsibilities:
• In charge of daily management & operation of the restaurant outlets
• Responsible for outlet sales target and KPIs include overall costing including food cost and labour cost

• Enhance the leadership and performance excellence of the team members by training and motivating
• Respond to the customer or team members comments and feedback professionally

• Assist in the day to day operation and able to handle customer's feedback and complaints
• Responsible and ensure outlet safety, cleanliness, hygiene and keeping in high standards
• Responsible for outlet workforce arrangement, scheduling and reporting shortage or excess of the workforce to Area Manager regularly

• Set up workstations to prepare the necessary ingredients and cooking equipment for use.
• Prepare the vegetables and cut them
• Operate kitchen equipment like broilers, ovens, grills, and fryers to prepare dishes
• Preferably Indian cuisines
• Arrange dishes to ensure they're visually appealing to customers
• Clean and sanitize food preparation areas and equipment
• Able to handle calmly during peak hours

Job Responsibilities

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the Management in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills