Restaurant Management

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

People Management

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

Administration and Reporting

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Decker Barbecue is an authentic Texas barbecue, featuring a variety of slow smoked meats and casual, friendly dining atmosphere. Our tight knit team prides itself on offering not only the highest quality barbecue and beverage program, but also for its warm hospitality and friendly atmosphere.

We are seeking an Assistant Manager for the restaurant. This role will be responsible for assisting the Restaurant Manager in delivering an excellent service experience to clients, as well as administrative duties in managing catering coordination and general queries via email. Our restaurant is open 6 days a week (Tues-Thur: Dinner Only, Fri-Sun & PH: All Day); this position is a 5-day work week.

The ideal candidate will be a warm and friendly personality, with excellent spoken and written English required. Experience in event or catering coordination is required. A responsible and reliable personality with an awesome sense of humor is ideal!

An example of responsibilities include:

• Leading by examples in restaurant service, serving as a role model and ambassador of Texas BBQ and warm hospitality and guest interaction
• Responding to client queries for catering and events via email within 24 hours, recommending the most appropriate options for their needs, and providing helpful suggestions to maximize sales.
• Liaise with the Head Chef and Restaurant Manager to coordinate catering and event date and logistics to ensure sufficient manpower and capacity.
• Preparing accurate invoices and securing pre-payments.
• Managing and responding to general client queries through general email address within 24 hours.

A competitive package and incentives are offered for this role! If you feel you have the right social personality and a strong track record of reliability with good references, please reach out to us!

Should you choose to apply, note that we will review your application for the following criteria before reaching out:

- demonstrated language proficiency in grammar and vocabulary as well as written formatting capabilities,

- minimum 1 year experience coordinating sales, client orders, events or other transactions,

- at least 2 years experience in a position involving high volume customer service (e.g. retail, hospitality, fitness or customer service centres),

- suitable references from previous employers,

- pro-active outreach to our team via [email protected] with a cover letter and CV application will receive priority!

Please include a cover letter to demonstrate your familiarity with Texas BBQ or our brand, and display your writing abilities.

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Job Description:

• Expertise in Chinese Cuisine Master Chef for preparing Chinese dishes such as Sichuan, Dongbei dishes and other etc.
• Able to cook Mala hotpot dishes, have barbeque skills, able to prepare chinese salad. (eg. Liang Ban Chai)
• Able to study each recipe and gathering all necessary ingredients and prepare all kind of Chinese Foods ingredients.
• Maintaining the cleanliness of the food preparation area.
• Comply with F&B safety & hygiene and Workplace safety & health policies and procedures.
• Ensure consistency in food quality, presentation and standards.
• Preparing & Cooking Food.

Requirements:

• At least 5 years of cooking/ relevant experience.
• Passionate for cooking & a positive attitude.

Chef Job Responsibilities:

• Lead, mentor and manage the culinary team.
• Develop and plan menus and daily specials.
• Create prep lists for the kitchen crew.
• Manage food costing and inventory.
• Maintain standards for food storage, rotation, quality and appearance.
• Ensure compliance with applicable health codes and regulations.
• Establish maintenance and cleaning schedules for equipment, storage and work areas.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.
• Ordering food, linens, gloves and other supplies while staying within budget limitations

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

We are running a local and Chinese Style sichuan Chinese cuisine and Chinese BBQ restaurant. We are hiring a Master Chef

The duties of a Master Chef are of follows:

1. Able to speak mandarin, communicate with chinese customers

2. Willing to night shift, working hours 7pm-5am (include meal and rest time)

3. Have Food Safety Certificate

4. Prepare Chinese sichuan Dishes according to our menu.

5. Maintain and execute Safety and Standard Operation Procedure required by the company.

6. Have leadership qualities, able to lead a team of workers for the day to day operation.

7. At least 3 years working experience in the same industry.

8. Perform an other duties assigned by the Restaurant Manager.

9. Ensure the freshness and quality of food items.

10. Main the cleaniness and hygiene of the kitchen.

1. Responsible for providing excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers. This includes but is not limited to the following:

• Be proactive and vigilant in service.
• Interact with customers in a pleasant and calm manner.
• Handle table reservations.
• Greet all customers by name warmly, with an appropriate greeting.
• Direct customers to table
• Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)
• To take orders – Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, communicate specific customer needs to chefs.
• Properly open and pour wine at table-side.
• Maintain proper dining experience – Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.
• To attend and respond to the customers’ needs promptly and professionally.
• To present bills to the customers, collect payment and give to the cashier, return change or credit card to the customers.

2. To comply with grooming and appearance standards at all times.

• Adhere to grooming standards consistently.
• Always wear a smile.
• Maintain positive body posture (e.g. do not slouch).

3. To prepare the F&B outlet for daily operations. This includes but is not limited to the following:

• Prepare table, lay out napkins and utensils.
• Ensure condiments are refilled.
• Perform all other preparation tasks.
• To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings and laying of tables etc.

4. Any other appropriate duties and responsibilities as assigned.

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

• INDIAN RESTAURANT GENERAL MANAGAR RESTAURANT

• Customer service: Maintaining a welcoming atmosphere and training staff to do the same. They also gather customer feedback and work to improve the customer experience.
• Leadership: Developing a positive team culture and employee morale. They also create schedules that consider both employee preferences and the restaurant's operational needs.
• Inventory management: Keeping track of stock levels and knowing when to order more from suppliers.
• Requirements

Qualifications

/ Diploma in business Hospitality management

Experience

min 1 year in F&B industry

Language

Non-Halal cafe restaurant – must be able to handle pork and alcohol.

Physically fit and proactive.

Job Description

• Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensuring customer satisfaction and great dining experience.
• Training junior level accordingly to meet company expectations.
• Provide excellent service to both external and internal customers.
• Good people management skills to handle staff.
• Possess positive behaviour and good learning attitude.
• Proactive and a good team player.
• Good listening and thinking skills.
• Hands on and skilled on basic operation works.
• Scheduling, payroll and basic HR knowledge.

Requirements:

● Minimum 1 - 2 years Experience in Restaurant Management

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guests with table reservations.
• Assist guests while seating.
• Ensure guests are serviced within the specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding the menu and assist with menu selections.
• Able to anticipate any unexpected guest need and react promptly and tactfully.
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Set tables according to the type of event and service standards.
• Record transactions/orders in Point of Sales systems at the time of order.
• Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverage.
• Responsible for clearing, collecting, and returning food and beverage items to the proper area.
• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Present accurate final bill to guests and process payment.
• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Ensures that hotel brand standards and SOPs are consistently implemented.
• Work with fellow staff and managers to ensure that the restaurant achieves its full potential.
• Completes the daily responsibilities that are set for each shift.
• Complete closing duties, including restocking items, turning off lights, etc.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Take an active role in coaching and developing junior staff.
• Any other duties related to food and beverage service assigned by the manager.

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

Job Description:

• Expertise in Chinese Cuisine Master Chef for preparing Chinese dishes such as Sichuan, Dongbei dishes and other etc.
• Able to cook Mala hotpot dishes, have barbeque skills, able to prepare chinese salad. (eg. Liang Ban Chai)
• Able to study each recipe and gathering all necessary ingredients and prepare all kind of Chinese Foods ingredients.
• Maintaining the cleanliness of the food preparation area.
• Comply with F&B safety & hygiene and Workplace safety & health policies and procedures.
• Ensure consistency in food quality, presentation and standards.
• Preparing & Cooking Food.

Requirements:

• At least 5 years of cooking/ relevant experience.
• Passionate for cooking & a positive attitude.

Chef Job Responsibilities:

• Lead, mentor and manage the culinary team.
• Develop and plan menus and daily specials.
• Create prep lists for the kitchen crew.
• Manage food costing and inventory.
• Maintain standards for food storage, rotation, quality and appearance.
• Ensure compliance with applicable health codes and regulations.
• Establish maintenance and cleaning schedules for equipment, storage and work areas.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Roles & Responsibilities

Service
- Customer Service
- Prepare tables by setting up cutlery, utensils etc.
- Take accurate food and drinks orders
- Serve food and drink orders
- Deliver checks and collect bill payments
- Provide excellent customer service to guest
- Arrange table settings and maintain a tidy dining area
- Follow all relevant health department regulations
- Area cleaning of front-of-house after service

- Servicing Customer with personalised grilling at their table

Requirements:

-Candidate must have at least 1 year of experience in F&B industry.

-Candidate with prior Korean BBQ experience is preferred

-Have a great personality and positive attitude.

-Good customer service and interpersonal skills

-Ability to work independently as well as in a team.

-6 working days per week with the ability to work on weekends/public holiday.

US PIZZA is making its mark as one of the fastest-growing pizza franchising brands in South East Asia!

Job Descriptions

• Welcome/Greet customers as they come into the restaurant.
• Thank customers for their visit and bids farewell with a smile.
• Ensure food portions and food presentation meet company standards.
• Monitoring supplies and re-ordering stock as needed.
• Ensure ingredients and final products are fresh.
• · Bake, grill, steam and deep-fried meats, vegetables, fish, poultry and other foods.
• Handle a wide range of raw fish and other ingredients.
• Prepare ingredients for menu items and ensure adequate quantity to avoid wastage.
• Packing and labelling of sashimi.
• Maintain a clean and safe work area, including handling utensils, equipment and dishes.
• Handle and store ingredients and food at the correct temperature in order to avoid spoilage.
• Maintain food safety and sanitation standards.
• Monitor and train subordinate to obtain good quality skills and performance.

Key Requirements

• Ad-hoc assigned by Chef
• Good communication and team work skills.
• Maintain quality, excellent service & cleanliness at all times
• Have good knowledge on Company’s products.
• Good personal hygiene practice.
• Food hygiene certificate.

Interested candidate may submit resume to 6990 0434 (WhatsApp – Miya) and only shortlisted candidate will be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Description:

As the Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring an exceptional dining experience for our guests while maximizing profitability and efficiency. Your leadership will drive team performance and maintain high standards of service, food quality, and cleanliness.

Key Responsibilities:

1. Operational Management: Oversee all restaurant operations, including staffing, inventory management, and compliance with health and safety regulations.

2. Team Leadership: Recruit, train, and develop staff to provide excellent service. Foster a positive work environment that encourages teamwork and high performance.

3. Customer Experience: Ensure a high level of customer satisfaction by addressing concerns promptly and creating a welcoming atmosphere.

4. Financial Oversight: Manage budgets, monitor financial performance, and implement cost-control measures to achieve financial targets.

5. Marketing & Promotion: Collaborate with the marketing team to promote restaurant events and specials to attract new customers and retain existing ones.

6. Quality Assurance: Maintain high standards of food quality, presentation, and cleanliness in all areas of the restaurant.

7. Reporting: Prepare regular reports on operational performance, staff productivity, and customer feedback to inform management decisions.

Qualifications:

- Proven experience in restaurant management or a related field.

- Strong leadership, communication, and organizational skills.

- Knowledge of financial management and budget preparation.

- Ability to work flexible hours, including evenings and weekends.

- A passion for the food and beverage industry and a commitment to exceptional service.

This role is perfect for a dynamic leader who thrives in a fast-paced environment and is dedicated to creating memorable dining experiences for guests.

New Asia Lion City Trading Co., Ltd., founded in 2023, is a subsidiary of Hainan Haiyan Food & Beverage Investment Co., Ltd. from China. Specializing in the food and beverage industry, the company operates restaurants that showcase Hainanese cuisine, including the iconic Hainanese chicken rice, alongside popular Singapore dishes and Peranakan flavors. It proudly owns "Yanjiang Hainan Cuisine," a distinguished Chinese heritage restaurant chain, and the well-known hotpot brand, "Shufengjiu Chengdu Hotpot." With a wealth of experience in restaurant management, New Asia Lion City is dedicated to introducing more exquisite dishes to Singapore, promoting authentic Chinese and Southeast Asian flavors, and delivering unforgettable dining experiences to its customers.

Duties & Responsibilities

• Operational Oversight: Manage daily operations across both Front of House (FOH) and Back of House (BOH) to ensure smooth and efficient service. Ensure excellent customer service to maximize guest satisfaction and promptly resolve any complaints.
• Quality Control and Vendor Management: Conduct regular assessments of food and beverage quality, identifying potential areas for improvement and exploring new vendor options.
• Staff Management and Development: Organize and manage staff shifts to optimize operational efficiency. Evaluate employee performance and provide constructive feedback to promote team productivity. Train new and existing staff in high-standard customer service practices. Oversee staff appearance, hygiene, and adherence to restaurant standards.
• Inventory and Cost Management: Anticipate and manage inventory needs for food, kitchen supplies, and cleaning products. Monitor and control operational costs, implementing strategies to reduce waste and enhance profitability.
• Sanitation and Safety Compliance: Ensure full compliance with all health, safety, and sanitation regulations.
• Brand Image and Community Engagement: Uphold and promote the restaurant’s positive image, suggesting and implementing strategies for improvement. Actively engage with the local community to promote the brand, organizing events and utilizing word-of-mouth marketing.
• Financial Performance Reporting: Prepare comprehensive reports on weekly, monthly, and annual financial performance, including analysis and actionable insights.
• Marketing and Audience Growth: Recommend and implement marketing strategies to expand the restaurant’s audience, such as discounts, promotions, and social media advertising.
• Sustainable Practices Implementation: Develop and enforce policies that support sustainable and eco-friendly restaurant operations.

Requirements:

• Proven experience as a Restaurant Manager, with priority given to candidates who have managed or worked within chain restaurant brands.
• Strong leadership and organizational skills with the ability to manage a diverse team.
• Exceptional customer service orientation and communication skills.
• Solid understanding of financial reporting and budget management.
• Familiarity with sanitation and food safety regulations.
• Marketing and community engagement experience is a plus.

We regret that only shortlisted candidates will be notified,

✨ Experience Elegance by the Riverside – Join Us as a Service Ambassador! ✨

Imagine stepping into a world where European charm meets riverside tranquility. Our restaurant isn't just about exquisite dining—it's a destination for cherished memories, lively celebrations, and romantic evenings. With a menu crafted to delight and signature cocktails to impress, we’re looking for passionate individuals to help us create magical experiences for every guest.

What’s in It for You?

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.