Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

• 5 Working Days (Able to work on Weekends)
• Up to $2600
• Island-Wide

Job Description:

• Customer engagement and support
• Optimize sales opportunities
• Merchandise display and replenishment of stocks
• Assist with stock take
• Perform general housekeeping duties

Requirements:

• Minimum 1- 2 years of retail experience preferred
• Required to work retail hours, weekends and public holidays

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

• Assisted the manager in the day-to-day operations of the production lines.
• Plans and coordinates the workflow on the production lines to achieve production targets according to agreed-upon schedules and quality standards.
• Draws up a duty roster for operatives, allocating work and arranging replacements for absentees.
• Troubleshoots production problems that may arise and assists the Production Manager in planning new project work, such as positioning new production lines or machinery.
• Trains motivates and guides subordinates maintains discipline among the operatives, and provides input to their performance appraisals.
• Report directly to the Assistant Production Manager / Production Manager.
• Champions cost-saving ideas through implementation.
• Establish work standards/workflow to comply to stipulated and safety requirements.
• Any other tasks as and when assigned by the management.

REQUIREMENTS:

• Minimum 2 years experience in the relevant position
• Possess good communication skills and good time management
• 5s experience will be an advantage
• Able to start work on short notice

· Planning and scheduling of site works.

· Monitoring work progress.

· Directed all necessary day to day Site activities.

· Supervising the structural (RC & Steel Structure) and architectural work.

· Coordinate work with M&E contractors.

· Checking reinforcement of slab, beams & other structural elements prior to joint inspection with QPS.

· Perform site inspection, liaise & coordinate with RE/RTO.

· Quality analysis and control of works.

· Implementation of safe work environment.

· Coordinated with subcontractors ensuring their work met project specifications as well as monitored their progress towards completion deadlines.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Description & Requirements

• To assist Project Manager daily execution of work.
• To work closely with Maicon and operation staff to meet the project schedule.
• To monitor the progress and quality of work.
• Understand of structural drawing and calculation of site materials.
• Liase with QS to monitor work schedule and claim or VO.
• Compliance safe work procedures.
• Attend site meeting.
• Handle any other ad-hoc duties and task assigned.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Construction Supervisor Job Responsibilities:

The next part of your constructionsupervisor job description should highlight the specific job responsibilities. Asmentioned before, guaranteeing safety on the construction site is the main priority, soremember to include this aspect prominently in your list of responsibilities. Some otherexamples to include:

Maintains project administration in a correct and timely manner.

Orders materials and equipment and takes care of the necessary permits.

Accomplishes construction human resource objectives by selecting, orienting, andtraining employees.

Meets construction budget by monitoring project expenditures.

Accomplishes construction project results by defining project purpose and scope.

Approves construction projects by conducting inspections at critical phases.

Prevents fines and work interruptions by complying with, and enforcing, codes.

Maintains a safe, secure, and healthy work environment by following guidelines,standards, and procedures.

Job Description

• Industry/ Organization Type: Waste Management Company
• Position Title: Site Executive/Supervisor (Scaffolding)
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8am – 5pm; Saturday, 8am – 12pm
• Salary Package: Up to $2,800 + Company Transport/Transport Allowance + AWS + Quarterly Incentives + Performance Bonus + Joining Bonus
• Duration: Permanent

Key Responsibilities

• Act as the primary liaison for coordinating waste collection requirements with both internal and external stakeholders.
• Collaborate with customer site operations coordinators to fully understand and clarify their needs.
• Manage both new and ongoing projects, ensuring alignment with customer specifications and timelines.
• Monitor and address potential site risks and issues proactively.
• Oversee and support site workers and subcontractors, reporting any issues to the Project Manager.
• Assist in managing customer care programs, monitoring satisfaction levels, and responding to any changes in customer dynamics or complaints.
• Ensure strict adherence to safety, environmental, and health policies by all personnel, conducting regular reviews of work activities and Job Safety and Risk Assessments (JSRA).
• Train personnel on new job requirements and equipment use.
• Provide transportation for workers to and from sites, including during emergency activations outside of regular hours.

APPLY NOW!!!

• At least 1 year of experience in scaffolding, with Supervise Metal Scaffold Erection certification.
• Completion of Safety Orientations Course (Working in Power Plant and Construction) required.
• Knowledge of erecting and dismantling, scaffolding, maintenance
• Supervise Work At Height Course certification will be advantageous.
• Familiarity with Workplace Safety and Health (WSH) Scaffolding Regulations is preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70733 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Our Client is a Singapore based company in Medical Devices. Due to business needs, they are now recruiting a Facility Management Supervisor to be part of their Facility team for ongoing transformation projects. They are located at West.

Duties:

• Oversee maintenance of building and facility equipment, ensuring optimal functionality.
• Lead and motivate a team of technicians, managing expenses within budget.
• Coordinate with contractors and engineers for maintenance and project management.
• Ensure timely pest control, landscaping services, and report submissions.
• Develop training programs to enhance team capabilities.
• Enforce adherence to safe work practices at all times.

Requirements

• Minimum Diploma in Facility Management or related field
• 1-2 years of overseeing a team of technicians in similar industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our Client is a Singapore based company in Medical Devices. Due to business needs, they are now recruiting a Facility Management Supervisor to be part of their Facility team for ongoing transformation projects. They are located at West.

Duties:

• Oversee maintenance of building and facility equipment, ensuring optimal functionality.
• Lead and motivate a team of technicians, managing expenses within budget.
• Coordinate with contractors and engineers for maintenance and project management.
• Ensure timely pest control, landscaping services, and report submissions.
• Develop training programs to enhance team capabilities.
• Enforce adherence to safe work practices at all times.

Requirements

• Minimum Diploma in Facility Management or related field
• 1-2 years of overseeing a team of technicians in similar industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Career Highlights:

• Good career advancement
• Competitive compensation benefits
• Company’s transport available

Job Description:

• Lifting supervisors appointed for tower or mobile cranes at the worksites must complete the Lifting Supervisors Safety Course conducted by an accredited training provider.
• To review and advice the lifting plan
• Observe, coordinate and supervise all lifting activities in accordance to the Lifting Plan
• Briefing all lifting team members (i.e., crane operators, riggers and signalmen) on the Lifting Plan, risk control measure and safe lifting procedure before the commencement of any lifting operation
• Ensuring that only registered crane operators, appointed riggers and appointed signalmen participate in any lifting operation involving the use of mobile and tower cranes
• Ensuring that the ground conditions are safe for any lifting operation to be performed by mobile cranes
• Be present during all lifting operations : To take suitable measures when unsafe conditions are reported. Also, to rectify the conditions so that the lifting operation can be conducted safely
• Contribute and execution of risk assessment, job safety analysis, safety procedures / check list, safety records and documentation.
• Daily safety audit on all lifting equipment, gears and devices included. Prior to lifting, check on capacity of lifting equipment, gears, devices, grounds, surrounding, overhead obstructions and weather conditions.

Job Requirements:

• At least 3 years of experience as a lifting supervisor.
• Experience and knowledge in heavy lifting.
• Adaptable to fast paced work environment, able to work under pressure, able to finish assigned work on time
• Excellent written and good communicative skills, able to interact with people of all levels and teamwork
• Obtained Lifting Supervisors Safety Course and Work-At-Height Certificate

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

We are looking for an experienced and dedicated stores supervisor to manage our retail store. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff.

To ensure success as a stores supervisor, you should exhibit demonstrable managerial competency, and excellent communication skills. Stores Supervisors are natural leaders with excellent business management skills and a passion for customer service.

Duties & Responsibilities

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelves stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.

Roles & Responsibilities

Responsibilities:

• Carry out examinations, maintenance, and servicing on diverse material handling machinery at client locations.
• Troubleshoot, diagnose, and repair a variety of technical equipment.
• Install, configure, and test new equipment.
• Perform customer assessments following task completion, document observations, and suggest safety-oriented corrective measures.
• Compile and promptly submit accurate service documentation.
• Ensure the safe operation and maintenance of company assets and vehicles.
• Comply with safety protocols and promptly report identified hazards.
• Execute PM scheduling and Preventive and Corrective Maintenance work activities.
• Evaluate continuous improvement for preventive maintenance programs
• Attend troubleshooting of system abnormalities and assist or lead system recovery.
• Supervise out-sourced contract service provider to performance work activities in accordance to defined scope of work and system requirement.
• Maintain equipment and system maintenance record for work history traceability.
• Track and monitor equipment spare parts and consumable inventory.
• Site supervision for installation of new capital equipment and/or system expansion project at critical milestone during construction phase
• Provides support for start up testing and commissioning of new equipment and system.
• Enforce to company’s environmental safety health policy and procedure, standard operating procedure with risk assessment, good housekeeping standard and quality policy when performing work.
• Troubleshoot & repair electrical works to ensure functionality, including but not limited to air-conditioning, refrigeration and plumbing.
• Perform preventive and corrective maintenance work.
• Diagnosing potential maintenance issues and highlighting to the reporting manager proactively.
• Liaise internally and externally with contractors, service providers and statutory authorities when necessary.
• Respond to emergency calls on critical services and be on standby during off-duty hours, including going onsite for emergency matters.
• Perform any other ad-hoc duties as assigned by the reporting manage

Requirements:

• Diploma or equivalent qualification in a technical field.
• At least 10 years of relevant experience in the similar industry
• Proficient in MS Office applications
• With technical knowledge of material handling, construction or related.
• Strong knowledge and understanding of mechanical and electrical principles.
• Excellent analytical and problem-solving skills.
• Good communication skills.
• Ability to work independently and as part of a team.
• Able to perform shift work

Responsibilities:

1. Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly.

2. Knowledge of operating cleaning machines, scrubbers, hi-jet, etc, and able to provide training to cleaners on how to use cleaning machines.

3. Assist Operations Manager on the establishment of cleaning standards and procedures for cleaners and ensure adherence to these standards and procedures.

4. Be the first contact person to complaints and ensure customers' satisfaction

5. Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse

6. Any other duties assigned by Manager and Clients

Requirements:

1. Able to work midnight shift

2. Able to Standby 24x7, Must be able to report for work on short notice at times.

3. Able to work OT including weekends and public holidays.

4. Able to work in islandwide locations, and able to go to multiple locations daily.

5. Excellent customer service skills and able to interact well with clients

6. At least 1 year’s experience in similar role in cleaning sector

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• d health and safety regulations arEnsuring all food ane followed.

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

• Greet customers and take food and beverage orders in a polite and timely manner.
• Prepare and serve food and drinks according to food safety standards and company procedures.
• Operate the cash register, process transactions, and handle cash accurately.
• Maintain cleanliness and tidiness of the counter area, dining tables, and other work areas.
• Assist in the kitchen with basic food preparation tasks as needed.
• Stock and replenish food items, condiments, and utensils.
• Ensure all food items are displayed attractively and labels are accurate.
• Respond to customer inquiries and resolve any customer service issues.
• Comply with all health and safety regulations as well as food hygiene standards.
• Work efficiently under pressure, especially during peak hours.
• Assist with inventory management and inform the supervisor of low stock levels.
• Perform any other ad-hoc duties as assigned by the manager.

Job Requirements

• Previous experience in a similar role is advantageous but not necessary.
• Good communication skills and the ability to interact positively with customers.
• Basic mathematical skills for handling cash transactions.
• Willingness to work in a fast-paced environment.
• Ability to work independently and as part of a team.
• Understanding of hygiene and sanitation practices.
• Must be able to stand for extended periods and in a coffeeshop environment

1. Lifting Operation:

Safely move and handle cargo as per the operational plan.

2. Communication and Coordination:

Utilizing communication equipment, including radios and other channels, to enhance coordination and communication with team members involved in the lifting operations.

3. Safety and Compliance:

Ensuring that all lifting operations are carried out in accordance with safety regulations, industry standards, and company policies to mitigate risks and maintain a safe working environment.

4. Equipment Inspection and Maintenance:

Conducting regular inspections of lifting equipment, identifying any maintenance or repair needs, and reporting them to the appropriate personnel for prompt resolution.

5. Ad-hoc Duties:

Assisting with additional duties as assigned by the supervisor/manager to support the smooth flow of operations and ensure operational efficiency.

Minimum requirement:

• Lifting Supervisor Safety Certificate / WSQ Supervise Safety Lifting Operation
• WSQ Managing Work At height

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor