SHANGHAI TCM WELLNESS is a beauty TCM located at the Heart of Jurong west market.

Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base.

We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments.

We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experienced beautician / Masseuse Therapist / Sales Supervisor (Full-Time) to our growing family.

Basic salary + Commission

Basic requirements:

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- must have positive attitude and willingly to take new task and learn.

- Beauty / Facial knowledge

Manage the daily operations, greet and meet customers and attend to all their needs. Must be service orientated person with pleasant personality. Knowledge of wines is essential and necessary. Able to train and motivate. Administration, purchasing and operational knowledge is required, willing to work hard and a responsible person. Report to the General Manger. Have experience in Catering operations.

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Job role:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Job requirements:
-experience in F&B
-able to resolve minor conflicts if need to
-good command of english and team management skill
-able to monitor inventories for restaurant are well stocked and make adjustment based on sales
-team player with good attitude

Job role:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Job requirements:
-experience in F&B
-able to resolve minor conflicts if need to
-good command of english and team management skill
-able to monitor inventories for restaurant are well stocked and make adjustment based on sales
-team player with good attitude

Job Description

• Coordinating the installation, maintenance and repair work in buildings or large complexes.
• Managing a team of workers.
• Regularly inspecting sites.
• Executing work as necessary.
• Assigning workers to various projects.
• Handle vendor and subcontractor.
• Communicate information to relevant parties throughout a project.
• Oversee the quality and timeliness of the work on projects.

Requirements

• Entry Level candidates are welcome to apply
• Able to work independently with a positive attitude to deliver within tight deadlines

Aiman Boon Ying Shuang

R22105534

EA Licence No.: 22C1128

JOB DESCRIPTION:

• Preparing and assembling ingredients for menu items.
• Preparing high-quality meals and food items according to company recipes.
• Storing excess food at the correct temperature in order to avoid spoilage.
• Ensuring that food portions and food presentation meet company standards.
• Monitoring supplies and re-ordering stock as needed.
• Ensuring that cooking utensils are clean before each use.
• Cleaning and sterilizing food preparation areas.
• Assisting other cooks to ensure that food orders are completed in a timely manner.
• Efficiently resolving problems with customers’ orders.
• Ensuring that food health and safety regulations are followed.

JOB REQUIREMENT:

• ServSafe food handling certification is preferred.
• Sound knowledge of cooking methods and techniques.
• Proven experience working as a Cook.
• The ability to follow recipes.
• The ability to work in a team.
• The ability to stand for extended periods of time.
• Effective communication skills
• able to work early hour shifts
• must able to prepare indian curry, Nasi briyani,Nasi kandar,Indian rojak

We are now expanding our team and are looking for a captain to join our enthusiastic and passionate team at the three Michelin starred Restaurant Zén.

Zén is the sister restaurant to Frantzén in Stockholm. The tasting menu is carefully curated and based on both local and world-class delicacies. Guest can expect the finest ingredients sourced from the region and beyond. The gastronomic experience spans three floors in a classic shophouse building in downtown Singapore.

The successful candidate:

• Will be expected to provide the highest levels of service to our guests and gain extensive knowledge of our food and drink menu.
• Has excellent communication skills and enthusiasm for delivering first class service and a willingness to learn are essential in this role.
• Is a team player and assist throughout the restaurant by ensuring that every opportunity to give high-quality service is completed. Teamwork is essential and required by all our staff.

Our goal is to collaborate with talented Restaurant Professionals and offer opportunities to learn and grow within the profession.

Join us and be part of our Front of house team.

Responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.

Roles & Responsibilities

1. manage the shop together with a team

2. conduct stock check

3. good personal skill

4. handle customer complaint

The supervisor role must have a good communication skill and lead a team of crew members. It is also important to meet customer directly and shown goog customer services and meet customers expectation.

JOB DESCRIPTION:

• Hire and train staff.
• Assign staff to shifts.
• Motivate staff members during busy shifts.
• Listen and respond to customers' complaints.
• Order stock for the store.
• Create and maintain monthly budgets.
• Prepare payslips for staff.
• Meet monthly and annual sales targets

JOB REQUIREMENTS:

• Prior experience in retail.
• Excellent interpersonal skills.
• Natural leadership abilities.
• Ability to multitask.
• Excellent customer service skills.

JOB DESCRIPTION:

• Ensuring that all food meets the highest quality standards and is served on time.
• Planning the menu and designing the plating presentation for each dish.
• Coordinating kitchen staff, and assisting them as required.
• Hiring and training staff to prepare and cook all the menu items.
• Stocktaking ingredients and equipment, and placing orders as needed.
• Enforcing best practices for safety and sanitation in the kitchen.
• Creating new recipes to regularly update the menu.
• Keeping track of new trends in the industry.
• Incorporating feedback from restaurant staff and patrons to make improvements or resolve issues

JOB REQUIREMENT:

• 5+ years of experience in a similar position.
• In-depth knowledge of food principles and best practices.
• Passion for creating incredible food that delights and attracts customers.
• Excellent communication skills and leadership qualities.
• Ability to thrive in a high-pressure environment.
• Creative, innovative thinking.
• Exceptional standards for cleanliness, health, and safety.
• Experience managing inventories and stocktaking.
• Available to work on-call, shifts, after hours, over weekends, and on holidays

JOB DESCRIPTION:

• Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.
• Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.
• Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.
• Sweeping and mopping the kitchen floors as well as wiping down kitchen walls.
• Assisting with the unloading of delivered food supplies.
• Organizing and correctly storing food supplies.
• Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions.
• Stirring and heating soups and sauces as well as preparing hot beverages.

JOB REQUIREMENT:

• Proven experience assisting in kitchens.
• A food handler's license.
• must able to work early hour shift
• Must have knowledge in Indian curry, Nasi briyani, Indian Rojak, roti sambal.
• Sound knowledge of food health and safety regulations.
• The ability to stand for extended periods.
• The ability to work in a fast-paced environment.
• The ability to work in a team.
• Excellent organizational and time management skills.
• Effective communication skills

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

Dirty Supper is looking for a group of passionate, motivated & energetic individuals who are willing to learn, grow and exchange their experiences within our new family.

As a Captain will be report to reports to Restaurant Supervisor or General Manager. You will be responsible

for handling food and beverage orders and serving guests

JOB RESPONSIBILITIES:

• Customer service according to procedures and standards.
• Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)
• To ensure that all pre-opening duties are completed on daily basis.
• Basic cashiering duties.
• To provide service according to procedures and standards established by the F&B department.
• To handle the beverages.
• To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, drink list, wine list and methods of preparation and preparation time.
• To recommend and promote all items on the menu or specials to guests.
• To take daily inventory including for bar and report any loss or damage.
• To handle guest complaints and feedbacks effectively and communicate to the immediate supervisor for follow up.
• To maintain a high standard of personal hygiene, appearance and deportment at all times.
• To clean up section area after service and maintain cleanliness of the area.
• Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Maintains the table culture and restaurant ambience at all times.
• To perform other related duties as required by outlet manager.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

• Setting goals for performance and deadlines
• Organizing workflow
• Ensuring employees understand their duties
• Monitoring productivity and providing feedback
• Helping the team understand performance targets and goals
• Training workers
• Scheduling work hours
• Coordinating job rotation
• Sharing company updates with team members

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

· Cutting vegetable, meat, poultry, fish and mince meat

· Prepare sauces, spices, seasonings and marinades based on standard recipes

· Preparation and production of soup (Bak Kut Teh, Tonkatsu Soup etc.)

· Prepare gyoza ingredient, making gyoza & gyoza skin (by machine)

· Preparation and production of mochi

· Receive and store food products at designated area

· Packing of food and storage

· Baking of tarts

· Cleaning of equipment and tools and waste disposal

· Handle any other duties assigned by Manager

· Assist in back up noodle, bakery and packing department if needed

· Follow company safety SOP and wear safety equipment while working in the kitchen

Requirements

1. Able to solve daily operational issues with efficiency

2. Able to communicate effectively with all staffs and receptive to feedback

3. Able to work 6 days and public holidays off on sundays

About Company:
Our client is a "Japanese One-Stop Centre" which has been in Singapore for more than 30 years. It started as a wholesale business for Japanese restaurants and supermarkets. Currently having 4 branches in Singapore and well-known for its fresh sashimi which is directly imported from Japan.

Job Description:
- Taking reservation, managing seating, taking orders, settling bill, etc.
- Provide high quality of customer service to guests.
- Perform opening and closing duties.
- Address customer needs, comments, and complaints.
- Ensure items/dishes are well stocked and display cases are attractive and clean.
- Ensure that work stations are set up before the shift commences.
- Maintain cleanliness and housekeeping of the restaurant.
- Strictly abide with health and sanitation regulations
- Other ad-hoc duties assigned by supervisor.

Job Requirements:
- Prior working experience in F&B industry is an added advantage.
- No experience is welcomed to apply; Training will be provided.
- Able to commit to work overtime if required
- Able to work on weekends and Public Holidays
- Able to perform shift work
- Responsible and trustworthy
- Energetic, able to work in a fast-paced environment.
- Great interpersonal and communication skills.
- Passionate in the line of F&B.

Compensation:
- Working hours: 44 hours/week (shift rotational between 10am to 11pm)
- Work week: 5.5 days/ week (shift rotational)
- Working location: Parkway Parade
- Salary package: Basic + Fixed Allowance + OT Pay
- Variable Bonus
- 10 days Annual Leave (1 day increment every year, cap at 15 days)
- Birthday leave and birthday voucher
- Increment after confirmation & Annual increment

• MNC
• Basic $2500 - $3100 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Changi
• Working days: Monday to Friday

Job Responsibilities:

• Manages order fulfillment from stored inventory, meeting customer requirements and inspection/testing processes; order shipments within time commitments in the most cost effective manner; communication with customers regarding any fulfillment issues or problems
• Manages inventory through periodic and special inventory counts, reconciles discrepancies, and ensures accuracy including returns of defective materials
• Ensures documentation is complete, accurate and processed appropriately
• Plans, develops and/or implements quality assurance procedures. Evaluates quality deviations to determine cause, effect, and corrective measures. Surveys customers periodically regarding accuracy, quality, efficiency, adherence to specifications and overall customer experience
• Ensures work area is well maintained and in compliance with all safety regulations and department policies including ESD requirements
• Ensures equipment is safe, in good repair, functioning appropriately and calibrated to be in full compliance with required military, ISO and other quality standards. Participates in the evaluation, recommendation and implementation of new equipment or equipment enhancements
• Creates, reviews, updates, presents, manages and/or contributes to statistical, narrative, financial regularly scheduled and ad hoc written and oral reports and presentations
• Assesses productivity measures, identifies trends and monitors department activity
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics
• Other duties as assigned

Requirements:

• Diploma in Logistics management or equivalent
• Min 3 years of supervisory experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492