• Handle customer complaints and feedback with professionalism and tact, taking immediate action to resolve any issues and improve the dining experience.
• Prepare and manage the budget for the food and beverage department, including forecasting and planning for future needs or expansions.
• Schedule staff shifts, considering peak meal times and special events, to ensure adequate coverage and efficient service.
• Negotiate contracts with vendors and suppliers to secure the best prices and quality for food, beverages, and other necessary supplies

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

job description:

• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Monitor compliance with safety regulation.
• Gather guests’ feedback and recommend improvements to our menus

Requirements:

• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

Maintain a clean and professional workspace, ensuring all equipment and supplies are sanitized and properly stored

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• Prepare daily delivery list for frozen meats and others
• Manage all frozen meat delivery and assit to production and others
• Able to Multi-tasks and work under pressure
• Able to handle heavy stuffs like 20 - 30 kg
• Able to work long hours and weekend

1) Oversee the daily operations of the Mixed Vegetable Rice Stalls at coffee shops and food court.

2) Manpower planning, recruitment and schedule of monthly duty rosters for food stall staffs.

3) Submission of staff attendance and leaves etc to office for payroll processing.

4) Monitor of food hygienic SOP practice at each food stalls and conduct random check as and when necessary.

5) Analysis the cost of goods sold and encouraging staffs to hit the monthly sales target

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to
• subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a
• fast-paced environment.

• Assist the restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties
• Carry out maintenance on all restaurant equipment’s and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages
• Provide excellent customer service at all time and ability to handle feedbacks. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation
• Monitor inventory to ensure that resources are used effectively and minimizing wastage
• Maintain a high standard of personal hygiene and appearance at all time
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas
• Customer oriented, service focus, responsible and positive working attitude
• Any other ad hoc duties as assigned by the Company
• Able to work under pressure in a fast paced, dynamic and challenging work environment
• Able to work split shift, weekends and public holidays

• Responsible for all day to day management, ensuring smooth running of the operations.
• Follow food and beverage safety and hygiene policies and procedures.
• Maintain quality control procedures.
• Work with the kitchen team to ensure timely delivery of food.
• Maintain cleanliness and organization of dining areas.
• Increase customer sevice level and ensure that operational standards are met.
• Build teamwork to improve productivity.
• Friendly personality, Positive attitude and Team player.
• Good communication skills.
• Problem-solving skills.
• Dedicated with desire to strive towards excellence.
• Other ad hoc duties.

How to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

• To lead and manage a team of operation crews
• To implement and maintain good operating standards in order to achieve higher efficiency productivity and quality.
• Conduct daily briefing to operation crews at the beginning of the shift, such as communicate about target, quality & safety concern, etc.
• Monitor frequently the service activity and seek approval to adjust priorities or make any changes.
• To work independently with minimum supervision, be resourceful and self-motivated.
• Any ad-hoc duties as assigned
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift , if required
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift
• Willing to work OT on public holiday and weekend
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent food processing procedure and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the restaurant
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Key Responsibilities

• Responsible for the daily operations of the laundry department, which includes sorting, washing, drying and folding of linens and guests’ items.
• Ensure that the equipment is properly maintained and serviced whenever required.
• Manage the inventory of laundry supplies, including detergents, fabrics, and other materials.
• Ensure the proper use of inventory to minimize wastage, monitor stocks levels and execute cost effective initiatives.
• Lead and mentor the team to ensure the smooth and efficient running of the laundry operations.

• Follow all food safety regulations regarding food preparation, storage, handling, and serving.
• Provide employees with training on food preparation and safety procedures.
• Identify and resolve issues by coordinating with managers from other departments, such as marketing, accounting, human resources, and purchasing.
• Establish employee schedules, including the hiring of new employees when necessary.
• Regularly inspect the premises for cleanliness and maintenance issues.
• Ensure that all employees are working efficiently and monitoring their attendance rates.
• Assess the quality, service, and profitability of individual restaurants or facilities per the standards set by the organization.
• Enforce food safety and sanitation policies by performing regular inspections of facilities and employees.

Use effective customer care skills to ensure the well-being of customers at all times.  Ensure and maintain good customer relations.  Ensure high levels of safety and hygiene are maintained throughout the Coffee shop.  Be firm, but fair to ensure discipline is maintained by children whilst in the Coffee shop.  Report any issues that could affect the smooth running of the Coffee shop to the line manager. Food and Beverage Preparation  Prepare food and beverages in line with Food Hygiene; Health and Safety Standards.  Food and Beverage preparation to be high quality so as to meet customer requirements.  Prepare and serve hot and cold drinks to specified recipe standards.  Prepare and serve pastries, sandwiches and other snack foods as requested to recipe standards.  All equipment should be cleaned in preparation for next use.

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• 1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements
• 2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects
• 3) Rostering of monthly schedules
• 4) Coordinate with site in charge on backlog if any
• 5) Rectify on site issues with workers or clients upon receiving feedback
• 6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders
• 7) Prepare monthly financial reports for various operations projects
• 8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage
• 9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative
• 10) Candidate shall possess class 3 licence
• 11) Candidate shall respond to any business or projects assignment regardless of time in event of need

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• Prepare daily delivery list for frozen meats and others
• Manage all frozen meat delivery and assit to production and others
• Able to Multi-tasks and work under pressure
• Able to handle heavy stuffs like 20 - 30 kg
• Able to work long hours and weekend

QUALIFICATIONS

• Physically fit
• Able to work in cold Environment
• Class 3 Licence (if have is a Plus point)
• Forklift Licence (if have is a Plus point)

1. Supervise multiple teams of cleaners in multiple cleaning projects while ensuring service quality delivery and safety.

2. Assist in the planning of cleaning service operations work plans, incident management, and managing inventory of the cleaning equipment and materials used in multiple project sites.

3. Provide guidance to the cleaners.

4. Communicate with stakeholders.

5. Able to multitask.

6. Monitor and manage cleaning services and teams

7. Ensure adherence to safety measures during cleaning operations.

8. Submit cleaning reports to management.

9. Manage inventory, equipment, and maintenance schedule

Manage cleaning-related incidents

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

• Greet and assist customers

• Respond to customer inquiries and complaints

• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods

• Inventory stock and reorder when necessary

• Instruct staff on how to handle difficult or complicated sales

• Meet financial objectives by preparing an annual budget; scheduling expenditures; analysing variances and initiating corrective actions

• Formulate pricing policies and accuracy

• Attend trade shows to identify new products and services

• Coach, counsel, recruit, train and discipline employees

• Record sales figures for data analysis

• Able to work on weekend and public holiday

• Attend daily toolbox/safety meetings.
• Support all daily construction working activities at the worksite.
• Able to lead and work with workers to complete all jobs assigned.
• Support all daily construction Skills: Commissioning, Construction, Construction Management, Construction Safety, Structural, safety meetings
• Developing and planning engineering strategies
• Checking on paper and site work progress
• Conducting project safety briefing
• Controlling materials order and usage
• Supervising construction team
• Increasing company's work quantity and quality
• Ensure that structure are constructed in a safety and sturdiest manner
• Reporting to director and PM
• Liaise with consultants, conractors and authorities
• Miscellaneous duties and adhoc works
• Experience: 5 to 7 Years
• Polytechnic Diploma/Bachelor's Degree or equivalent

Application Instructions:

Please email your resume, portfolio of your work and current and expected salary to [email protected] (Only those shorlisted will be notied).