• Training new hires: Helping new employees understand their role by providing orientation, explaining job duties, and communicating company policies
• Managing workflow: Defining goals for the team and ensuring they are working towards them
• Creating and managing team schedules: Planning and organizing schedules to ensure the team operates within deadlines
• Reporting to HR and senior management: Typically reporting team performance to HR and senior management
• Resolving conflicts between employees: Using active listening skills to understand employee complaints and work with them to reach a solution
• Evaluating performance and providing feedback: Communicating expectations to team members and evaluating their performance
• Setting goals and deadlines: Creating performance goals and setting deadlines that match the company's plans

Other responsibilities of a supervisor include: Ensuring organizational goals and objectives are met, Enhancing productivity and employee performance, Promoting a positive work culture, Promoting employee engagement, and Mitigating risks.

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

1. Carry out hygienic inspections of equipment and facilities before work, and place orders for items and facilities that need repair or purchase in a timely manner;

2. Before leaving get off work, carefully check the area, pay attention to fire hazards, turn off the power and lock the private parts, doors and windows;

3. After attending the department class, employees will be urged to write work diaries, make a complete diary summary, and record their work reports to the superior department manager.

· Managing a team: Supervisors are responsible for a team's progress and productivity. This includes managing workflow, creating and managing schedules, and ensuring that the team meets goals.

· Training new employees: Supervisors introduce new employees to their job, communicate their responsibilities, and provide training.

· Evaluating performance: Supervisors monitor employee performance and provide feedback. They can also speak with employees to help them improve their performance.

· Resolving conflicts: Supervisors are responsible for the smooth functioning of the team. This includes helping to resolve employee issues and disputes.

· Communicating organizational needs: Supervisors communicate organizational needs to their team.

· Reporting to management: Supervisors report to HR and senior management.

· Identifying career advancement opportunities: Supervisors help identify career advancement opportunities for their team.

· Maintaining company standards: Supervisors ensure that their team's activities align with company standards and regulations.

Roles & Responsibilities

You will handle everything from developing staff and managing unit financials, to ensuring an authentic experience that offers guests a departure from the ordinary. This role is based in the field and works directly with the senior leadership.

The Senior F&B Operations Manager will assist the Restaurant Manager in all her/his responsibilities by coordinating and managing the operation of the F&B outlet, ensuring internal and external customer satisfaction, productivity, maximization of revenue and resources, and effective control.

Responsibilities:

• Work directly with HR to hire the best teams in Singapore
• Conduct training and orientation along with HR support to set up new managers and team members for success
• Build and promote a deep bench of talented unit leaders and team members
• Assist with the creation of Singapore KPIs and revenue targets, and ensure the team is focused on them on a daily basis
• Work with key suppliers and partners to ensure purchasing and inventory management is managed to ensure the highest quality and best COGS
• Visit Singapore units weekly through scheduled visits and detailed analysis
• Coach your team to ensure that each Unit consistently delivers against the quality and health and safety measures
• Be fully engaged in guest feedback loop, and ensure support for the continuous improvement process; work with R&D and the Data analysis team to implement adjustments as required
• Work directly with Senior Management and ensure collaboration across Singapore
• Participate in the daily preparation and unit management as required to ensure the optimal output of meals at the highest quality level

Operational:

• Responsible for all aspects of outlet’s F&B operations runs smoothly on a day to day basis.
• Ensure safety and hygiene guidelines are followed.
• Discuss, review, implement and improve SOP for outlet.
• Help control labour cost by maximizing allocation and rostering of team members
• Report on management regarding sales results and productivity.
• Ensure outlet achieve profitability.
• Purchases - pricing, quality, ordering, freshness and looking for competitive suppliers.
• Constantly checking the market trends and competency.
• Maintain and purchase new F&B equipment

Supervisory:

• Supervise, lead & motivate the team.
• Provide and coordinate training and development program for all staff.
• Monitor employee performance and participate in annual employee performance reviews.

Customer Service:

• Receive, review and act upon feedback and complaints received from customers.
• Responsible for ensuring consistent quality of service.

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Job Description & Requirements

• Manage day to day operation and report to manager
• Assist in maintaining the back stock room and check stock
• Develop solutions for customers by listening to their needs and recommending the appropriate products
• Greet customers as they enter the store and help them to find the proper team member to assist them
• Collaborate with other team members to keep the sales floor area clean and organised at all times
• Able to work long hours, weekend and public holiday

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

· Responsible for day-to-day operation duties

· Use system to issue DOs and Invoices.

· Process employee expense claims and ensure that claims are properly authorised.

· Provides financial information to management by researching and analysing accounting data, preparing reports.

· Manage day-to-day function of Accounts activities including invoicing, payments, AR & AP

· Prepare payment voucher, issue cheque and receipts for payment & staff claim.

· Review and verify invoice from suppliers

· Receiving and issuing of stock.

· Stock arranging and updating stock into system.

· Stock replenishing ordering.

· Responsible for preparation and co-ordination of the daily delivery schedule of the drivers.

· Plan daily delivery routes and assign deliveries tasks to delivery team.

· Ensure stock are accountable updated into the system during issuing, receiving and in the warehouse.

· Monthly/Yearly inventory stock take.

· Collect cash and cheques from delivery teams.

· Ensure deliveries routes are efficiently planned with customers timing restriction in mind.

· Ensure cash and cheques collected from the delivery teams are in correct amount.

· Handling of Customer’s order, feedback, discrepancies, and issues

· Provide support in HR and administrative matters where necessary.

· Assist with ad-hoc projects when required or assigned.

· Able to communicate in English and Chinese

· Able to work night shift and split shift, and OT on weekends and public holiday

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

• Inspect transformers, circuit breakers, and other electrical components

• Install, maintain, and repair electrical control, wiring.

• Maintain good knowledge of heating and air conditioning systems

• Maintain records and files and order supplies and equipment

• Operate various mechanical/electronic test equipment

• Perform circuit breaker corrective maintenance

• Additional skills in welding.

• Excellent communication skills.

• Willing to work on site and working on weekends and night time

• Perform other duties as assigned

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• Prepare daily delivery list for frozen meats and others
• Manage all frozen meat delivery and assit to production and others
• Able to Multi-tasks and work under pressure
• Able to handle heavy stuffs like 20 - 30 kg
• Able to work long hours and weekend

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the team
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
• Any other duties as may be assigned by management
• Accept to work night shift and split shift
• Accept work OT on weekends and public holiday

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a supervisor

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards