F&B Operations Executive Job

Brief Description

Operations Executive responsibilities include assisting the management team with all operational and administrative support tasks to ensure the operations of the group restaurants/cafés run smoothly in day-to-day operations.

You will supervise and guide the service team to ensure a high level of quality and consistency of food and beverage services across the F&B outlets. We will require you to ensure that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Responsibilities

● Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards

● Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions

● Handle any guest feedback on food quality and service

● Supervise, support, and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies, and procedures

● Routine inspection of all outlet equipment to ensure all are in proper working condition and prepare a list of equipment in need of repair and maintenance

● Regular stocktaking to ensure sufficient supplies in restaurant/café for smooth operation

● Plan staff roster based on the outlet’s operational requirements

● Supervise and support the operations of at least two restaurants/cafés

● Able to function as customer relations and handle customer reservations

● Ad-hoc responsibilities assigned by the Manager

Requirements

● At least 2 years of relevant experience in food and beverage management

● Certificate of Basic Food Hygiene Course

● Strong communication, good interpersonal and management skills

● Passionate in providing excellent management and customer-oriented

● Able to work independently and lead the team

● Working knowledge of various computer software programs (MS Office, restaurant management software, POS, InfoGenesis, etc.)

● Proficient and effective problem solver

● Mastery of delegating multiple tasks and ability to meet financial targets

● Up to date with food and beverage trends and best practices

Interested applicants kindly apply through this job portal and I will contact you shortly.
Regret only shortlisted candidates will be notified.

Jober Pte Ltd UEN 201616711G

EA License No: 16C8401

XING CHONG | Registration No: R22109860

• Oversee the daily operations of the Mixed Vegetable Rice Stalls at coffee shops and food court.
• Manpower planning, recruitment and schedule of monthly duty rosters for food stall staffs.
• Submission of staff attendance and leaves etc to office for payroll processing
• Monitor of food hygienic SOP practice at each food stalls and conduct random check as and when necessary
• Analysis the cost of goods sold and encouraging staffs to hit the monthly sales target

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the restaurant
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Oversee the daily operations of the food and beverage department, ensuring all services meet the established standards of quality and efficiency.
• Develop and implement training programs for all food and beverage staff to enhance their skills and ensure compliance with health and safety regulations.
• Manage inventory control, including ordering supplies, conducting regular stock takes, and minimizing waste to ensure cost-effectiveness.
• Coordinate with the kitchen staff to develop menus, considering customer preferences, seasonal availability of ingredients, and current culinary trends.

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Manage various fruit stalls in Singapore and its employees

2) Must be knowledgeable about vegetable and fruits from various countries and states

4) Have knowledge about the pricing and quality of veges and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Responsibilities

 Handle the management of coffeeshop overall work flow and maintain

its standard of operation.

 Responsible in overseeing staff arrangement and provide supervision

and guidnace to staff on beverage/food handling and hygiene and compliance

to its standard.

 Hands on making coffee skills preferred.

 Able to provide help to stall tenants and manange their needs.

 Monitoring of daily sales and report to manager

 Able to handle customer complains and daily issues.

 MUST be able to work in shift and weekend

 Customer services oriented

 Able to work in fast pace working environment

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Job description

A Service Supervisor is responsible for leading the service team during each shift and ensuring that team members observe service, food hygiene and safety standards. Duties include planning and preparing the staff duty roster, providing on-the-job training for staff, overseeing reservations and assigning workstations. The Supervisor is also expected to resolve work-related problems in a positive and professional manner.

• Coach the team for service performance
• Conduct food and beverage hygiene audit
• Conduct orientation and training
• Coordinate food and beverage service
• Develop a work team
• Execute crisis management plan
• Implement site/outlet and equipment maintenance plans
• Lead workplace communication and engagement
• Maintain displays and stocks
• Manage a diverse service environment
• Manage operations for service excellence
• Manage productivity improvement
• Manage quality system and processes
• Manage service performance
• Manage workplace safety and health system
• Provide quality control for service
• Solve problems and make decisions at managerial level
• Supervise bar service
• Supervise, motivate and empower staff

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Our works involve working in laundry environment without any aircon, every supervisor will take charge of about 12-24 workers in their team according to competency, able to plan daily routine , rest days and work schedule according to clients requirement and to enforce strict rules at work and procedures

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Supervisor Responsibilities

· Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

· Prepare and submit performance reports

· Decide on reward and promotion based on performance

· Hire and train new employees

· Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

· Proven experience as supervisor or relevant role

· Familiarity with company policies and legal guidelines of the field

· Ability to learn a variety of job descriptions

· Excellent communication and interpersonal skills

· Outstanding organizational and leadership skills

· Good knowledge of MS Office

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

The Autobus - Singapore's Largest Craft Beer Taproom

Position Overview

As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of The Autobus continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

A. Leadership of the Outlet

1. Attend departmental meetings, line-ups, and other training as scheduled
2. Lead a small team and manage people with sensitivity and openness.
3. Be aware of clientele mix, seasonal periods, and festivities and make recommendations to management for competitive analysis and budgeting purposes

B. Maintain Guest Experience

1. Provide guests with an enjoyable and expertly served dining experience
2. Maintain complete knowledge of restaurant layout, SOP, proper table set-up etc.
3. Be familiar with all restaurant offerings to respond to guest inquiries accurately
4. Handle guest complaints following the instant pacification procedure and ensure guest satisfaction

C. Maintain Hygiene, Safety and Standards

1. Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management, Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
2. Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies

Talent Profile

1. Minimum 2 years of supervisory experience in formal restaurant service

-6 day work week

-Fast Career Progression

Prerequisite:

Open-mindedness

Team player

Willingness to learn

Join our dynamic team as a Restaurant Management Trainee where you will play a vital role in ensuring the smooth and efficient daily operations of our restaurant. We are seeking a dedicated candidate who can maintain high standards and create a positive environment for both employees and guests.

Key Responsibilities:

• Ensure smooth daily operations and maintain the highest quality of service.
• Proactively respond to and resolve guest issues and complaints to ensure customer satisfaction.
• Train new staff on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure all service staff adhere to the appropriate grooming and hygiene standards.
• Ensure all kitchen equipment is well-maintained and operating properly, in compliance with SFA standards; promptly report any issues to management.
• Collaborate with management on supply ordering, cost control, floor efficiency, and staffing needs.
• Assist with the company's expansion plans and initiatives.

Requirements:

• A positive attitude and a strong desire to learn.
• Demonstrates integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Possesses excellent communication skills and is able to interact effectively with both employees and guests.

About the Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Supervisor/ Operations Manager

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.

Job Responsibilities:

• Assist the team to perform preparation, table set up and ensure the proper handling of all operating equipment
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Escort guests to their table and provide recommendation and information proactively
• Ensure orders are keyed into Point-of-Sale system accurately and efficiently
• Manage and resolve any concerns and questions from guests
• Handle reservations, inquiries and channel all telephone messages received to the relevant party
• Adhere to the compliance of sanitation and safety regulations
• Provide guidance, and train new staff on restaurant operations

Job Requirements:

• 1 - 2 years of relevant experience, preferably in Fine Dining
• Prior experience working in a preopening team would be advantageous
• Possess strong knowledge in food (relevant cuisine) and beverage
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

Roles & Responsibilities

• manage store operations
• lead and supervise a team of Assistant Managers, Supervisors and Crew
• ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• handle selection and recruitment of staff
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills