Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

Order supplies to stock inventory appropriately

-Verify and endorse all incoming products materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

*Proven customer service experience as a supervisor

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

· Supervise multiple teams of cleaners in multiple cleaning projects

· Train cleaners and team leaders on service standards and provide guidance when necessary

· Assist in planning work schedules and deployment of manpower

· Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications

· Implement operation plans to improve work processes and service quality

· Interact and handle complaints and feedbacks and build relationships with customers

· Inspection the condition of all cleaning equipment

· Monitor cleaning material stock level and re-order materials when needed

· Resolve operational problems and make decisions

· Submit daily cleaning report

· Facilitate effective communication and engagement at the workplace

Job Requirement

· Prior experience in the cleaning/conservancy industry with supervisory background

· Good leadership and management skills

· Strong communication skills to manage multiple stakeholders

· Technology savvy and ability to think on your feet

· Attentive and service-oriented

· Ability to work in a fast-paced environment

· Able to work night shift and split shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Responsibilities

- Responsible for the daily operations and management of the outlet

- Provide leadership to team and ensure targets are met

- Analyze, develop, implement and improve on SOPs

- Handle and respond to all customer enquiries, including menu planning

- Coordinate restaurant operations including planning staff schedules, and relevant reports/paperwork

- Enforce hygiene regulations and upkeep of restaurant cleanliness and hygiene standard

- Lead and motivate staffs in achieving sales and customer satisfaction

- Ensure positive customer service in all areas

- Handle and respond to customer feedbacks and complaints

- Conduct daily staff briefing

Job Requirement

- Minimum 5 years in F&B managerial role

- Knowledge and experience in managing a Halal Outlet will be advantageous

- Service oriented and sales driven

- Excellent customer service skills and leadership skills

- Excellent interpersonal and communication skills

- Strong leader and team player

- Able to work under pressure

- Able to work shifts and on weekends and PHs

About the Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Supervisor/ Operations Manager

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.

Job Responsibilities:

• Assist the team to perform preparation, table set up and ensure the proper handling of all operating equipment
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Escort guests to their table and provide recommendation and information proactively
• Ensure orders are keyed into Point-of-Sale system accurately and efficiently
• Manage and resolve any concerns and questions from guests
• Handle reservations, inquiries and channel all telephone messages received to the relevant party
• Adhere to the compliance of sanitation and safety regulations
• Provide guidance, and train new staff on restaurant operations

Job Requirements:

• 1 - 2 years of relevant experience, preferably in Fine Dining
• Prior experience working in a preopening team would be advantageous
• Possess strong knowledge in food (relevant cuisine) and beverage
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

Job Summary:The Assistant Manager will assist the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of quality, cleanliness, and efficiency. This position requires strong leadership skills, attention to detail, and the ability to effectively communicate and collaborate with team members.

Key Responsibilities:

1. Team Leadership: Support the Restaurant Manager in leading and motivating the restaurant team to achieve performance goals and deliver outstanding service.
2. Operations Management: Assist in managing day-to-day operations, including opening and closing procedures, inventory control, scheduling, and ensuring compliance with company policies and procedures.
3. Customer Service: Interact with customers to ensure satisfaction, address concerns, and resolve any issues in a timely and professional manner.
4. Training and Development: Support training initiatives for new and existing staff members, ensuring they have the knowledge and skills necessary to perform their roles effectively.
5. Financial Management: Assist in managing expenses, labor costs, and inventory levels to achieve financial targets and maximize profitability.
6. Quality Control: Monitor food quality, presentation, and adherence to safety and sanitation standards, taking corrective action as needed.
7. Problem-Solving: Address operational challenges and resolve conflicts or issues that arise during shifts, maintaining a positive and solutions-oriented approach.
8. Sales and Marketing Support: Assist in implementing marketing strategies, promotions, and initiatives to drive sales and attract new customers.
9. Communication: Maintain clear and open communication with staff, management, and other departments to ensure a cohesive and collaborative work environment.
10. Compliance: Ensure compliance with all relevant health, safety, and licensing regulations, as well as company policies and procedures

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift , if required
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift
• Willing to work OT on public holiday and weekend
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Supervising and training employees

Implementing processes to reduce costs

Analyzing and reporting on performance

When you build your own operations supervisor job descr iption, make sure to tailor these duties to the role, based on your company’s requirements.

Oversee efficiency of operational processes

Participate in strategic planning and goal-setting for various business functions, including IT and customer support

Analyze business requirements and customer needs

Research methods to improve operations and reduce costs

Monitor and report on department performance

Supervise and train employees

Provide administrative support (e.g. updating inventory)

Ensure compliance with company policies and regulation

• Handle customer complaints and feedback with professionalism and tact, taking immediate action to resolve any issues and improve the dining experience.
• Prepare and manage the budget for the food and beverage department, including forecasting and planning for future needs or expansions.
• Schedule staff shifts, considering peak meal times and special events, to ensure adequate coverage and efficient service.
• Negotiate contracts with vendors and suppliers to secure the best prices and quality for food, beverages, and other necessary supplies

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

job description:

• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Monitor compliance with safety regulation.
• Gather guests’ feedback and recommend improvements to our menus

Requirements:

• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

Maintain a clean and professional workspace, ensuring all equipment and supplies are sanitized and properly stored

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• Prepare daily delivery list for frozen meats and others
• Manage all frozen meat delivery and assit to production and others
• Able to Multi-tasks and work under pressure
• Able to handle heavy stuffs like 20 - 30 kg
• Able to work long hours and weekend

1) Oversee the daily operations of the Mixed Vegetable Rice Stalls at coffee shops and food court.

2) Manpower planning, recruitment and schedule of monthly duty rosters for food stall staffs.

3) Submission of staff attendance and leaves etc to office for payroll processing.

4) Monitor of food hygienic SOP practice at each food stalls and conduct random check as and when necessary.

5) Analysis the cost of goods sold and encouraging staffs to hit the monthly sales target

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to
• subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a
• fast-paced environment.

• Assist the restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties
• Carry out maintenance on all restaurant equipment’s and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages
• Provide excellent customer service at all time and ability to handle feedbacks. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation
• Monitor inventory to ensure that resources are used effectively and minimizing wastage
• Maintain a high standard of personal hygiene and appearance at all time
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas
• Customer oriented, service focus, responsible and positive working attitude
• Any other ad hoc duties as assigned by the Company
• Able to work under pressure in a fast paced, dynamic and challenging work environment
• Able to work split shift, weekends and public holidays

• Responsible for all day to day management, ensuring smooth running of the operations.
• Follow food and beverage safety and hygiene policies and procedures.
• Maintain quality control procedures.
• Work with the kitchen team to ensure timely delivery of food.
• Maintain cleanliness and organization of dining areas.
• Increase customer sevice level and ensure that operational standards are met.
• Build teamwork to improve productivity.
• Friendly personality, Positive attitude and Team player.
• Good communication skills.
• Problem-solving skills.
• Dedicated with desire to strive towards excellence.
• Other ad hoc duties.

How to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

• To lead and manage a team of operation crews
• To implement and maintain good operating standards in order to achieve higher efficiency productivity and quality.
• Conduct daily briefing to operation crews at the beginning of the shift, such as communicate about target, quality & safety concern, etc.
• Monitor frequently the service activity and seek approval to adjust priorities or make any changes.
• To work independently with minimum supervision, be resourceful and self-motivated.
• Any ad-hoc duties as assigned
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed