Job Description & Requirements

• Performing the duties of a Retail Assistant/ Senior Retail Assistant

• Taking on a supporting role to supervise, which include conducting on-job training for new Retail Assistants, guiding/coaching new retail assistants, working with Area Leader/Shop Supervisor/Retail Manager to improve on their performance

• Performing stock ordering through in-house systems

• Performing checks to ensure store standards are met

• Participating in stock-take and new stores’ set-ups

• Monitors stock delivery schedule

• Assist in doing roster and ensuring staff sufficiency

• Working with the Retail Manager to improve the department’s Key Performance Indicators

• Performing the responsibilities of the Area Leader/Shop Supervisor in his/her absence, which include observing and being aware of store’s /customers’ situation and keeping the Retail Manager informed as needed

• Ensuring customer support and engagement

• Being a role model for customer service

• Performing proper receiving of stocks, maintaining the stocks and ensuring it is within quality and display standards

• Conducting training, ad hoc and annual performance reviews

• Perform other duties as required by shop Manager

• Assist in daily operations
• Ensure that the restaurant and kitchen is properly maintained and clean
• Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
• Regular checks with customers to gather feedbacks
• Resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations,

·Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Tasks include: - providing operational support and advice to senior management on matters such as ensuring the efficient use of resources - planning and directing daily operations

• Supervises and coordinates activities of workers engaged in washing and polishing automobiles and performing related services in automatic car wash: Inventories supplies, such as detergents, brushes, and tire-blacking compound.

• Quotes prices to customers desiring such services as automobile waxing and polishing.

• Accepts payment and makes change.

• Supervises personnel engaged in polishing and washing automobiles or parts of vehicles not washed by automatic mechanism.

• Inspects equipment for wear and arranges for repair or replacement as necessary.

• Resolves customer complaints.

• Keeps records of daily receipts, employee time and wage data, and supplies used.

• May participate in washing, polishing, and performance of other services during peak periods

- Assist the restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties.

- Assist Manager with monthly inventory reporting, planning of staff schedules based on business needs and daily sales record.

- Understand and teach empowerment principles to ensure guests’ satisfaction.

- Carry out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

- Good communications skills - possessing high level of empathy with good listening skills.

- Good understanding of health, safety and food hygiene practices.

- Maintain a high standard of personal hygiene and appearance at all time.

- Manage and oversee all storage supplies for the restaurant to ensure smooth operation.

- Able to work split shift, weekends and public holidays.

- Customer oriented, service focus, responsible and positive working attitude.

- Able to multi-task to lead team in a fast paced and demanding environment.

- Ensure the daily operations are properly executed and performed – in line to assist Restaurant Management to achieve overall business performance goals.

- Any other duties may be assigned from time to time.

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

• Job Description & Requirements
• Responsible for receiving / packing / collecting of parcels.
• Housekeeping of store premises
• Assist in stock count
• Assist in other logistics activities as and when required
• Pick and packing of supplies
• Assist in daily operations
• Verify quantities, condition and type of goods received
• Ensure proper labelling & storing of goods received
• Liaise with suppliers of overseas and local and buyers on delivery schedule
• Check the packing of food products by mixing up of various combinations and proportions of spices which could bring a good quality and flavour of masala powders and various spices powders are in correct proportion.
• Ensure accurate update of goods received and goods issued into system
• Responsible for receiving / packing / collecting of parcels, shipments and documents
• Replenish stock, monitor stock expiry & conduct cycle counts every quarterly
• Maintain and count of stocks properly
• Responsible for good housekeeping and safe workplace
• Dispose obsolete equipment and material
• Inspect deliveries for damage and correct order received\Ensure adequate record keeping and manage all paper documentation of inventory control
• Maintain store cleanliness and upkeep
• Assist in delivery of goods to job sites occasionally
• Any other duties assigned by the Management
• Should be able to work in shifts as per requirement and be able to work in rotational weekly offs and holidays.

Supervisor needs to look after the full operations of the shop and to arrange smooth running of the business. Also needs to co-ordinate with staffs to get them to work correctly without any issues. Allotment of Job is very important. Sourcing to get new suppliers and new customers for the company. If any staff on leave he needs to cover that duty. He or she needs to be multi tasking.

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes