The Store Manager is responsible for overseeing store and stewarding operations, with a primary focus on ensuring the packing department is efficiently managed and maintaining operational standards. This role requires a hands-on leader to manage staff effectively, streamline packing workflows and maintain quality and productivity in operations.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Procurement Supervisor
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic up to $8,500 + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Lead and manage a team to set supplier agreements based on sales and operations needs.
• Provide the Asia Pacific region with a range of sea freight and intermodal service providers.
• Research market developments and competition rates; act on findings.
• Build and expand relationships with new and existing suppliers.
• Work closely with suppliers, other offices, forwarders, and agents on rate offers and negotiations.
• File and maintain supplier information, rates, and surcharges in our Internal Vendor System.
• Monitor and manage the expiration of various rates in the Vendor System.
• Handle and control all rate negotiations with suppliers.
• Look for ways to make the best use of the supplier portfolio.
• Manage, support, and assist the regional procurement team in daily activities.
• Assist the Superior in other procurement duties as needed.

APPLY NOW!!!

• Diploma or similar credential required.
• At least 5 years of experience in procurement within the logistics industry.
• Possess container shipping experience.
• Excellent knowledge of sea freights and transportation.
• Experience in Continuous Improvement or Process Development is a plus.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68003 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

As a Restaurant Supervisor, you will play a key role in ensuring the smooth and efficient operations of our dining establishment. We are looking for a dedicated and dynamic individual who can lead by example, manage a team effectively, and provide exceptional customer service.

Responsibilities:

· Shift Management:Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.

· Staff Supervision:Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.

· Customer Service:Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.

· Training and Development:Train new staff members and facilitate ongoing training programs to enhance team skills.

· Quality Control:Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.

· Inventory Management:Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.

· Cash Handling:Manage cash transactions and ensure accuracy in financial transactions.

· Shift Scheduling:Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.

· Compliance:Ensure compliance with health and safety regulations, food safety standards, and company policies.

· Problem Resolution:Address and resolve customer and staff issues in a timely and effective manner.

· Flexibility:Demonstrate flexibility by working on public holidays and being open to night shifts as required.

· Team Collaboration:Foster a positive and collaborative work environment, promoting teamwork among staff members.

· Reporting:Report directly to the Restaurant Manager, providing updates on daily operations and any issues that may arise.

Job Requirements:

· Proven experience in a supervisory role within the restaurant industry.

· Strong leadership and organizational skills.

· Excellent communication and interpersonal abilities.

· Ability to work flexible hours, including public holidays and night shifts.

· Knowledge of health and safety regulations and food safety standards.

· Problem-solving skills and the ability to make sound decisions under pressure.

· Customer-focused mindset with a commitment to delivering exceptional service.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• Team ManagementSupervise and coordinate the daily activities of service staff (servers, kitchen helpers, and cleaners).
  Assign tasks and schedules to ensure smooth operations.
  Train, guide, and motivate team members to maintain high service standards.
  
• Customer ServiceGreet and assist customers, ensuring a positive dining experience.
  Handle customer inquiries, complaints, or requests professionally and efficiently.
  Monitor service quality to ensure all guests are served promptly and courteously.
  
• Operational OversightOversee the front-of-house (FOH) and back-of-house (BOH) operations to ensure efficiency.
  Ensure the restaurant follows cleanliness and hygiene protocols.
  Address any operational challenges (e.g., staff shortages, delays, or equipment issues).
  
• Inventory and Stock ManagementMonitor inventory levels of supplies, such as ingredients, utensils, and packaging.
  Coordinate with vendors for stock orders and deliveries.
  Manage cost control by reducing wastage and overseeing portion standards.
  
• Sales and Financial DutiesTrack daily sales and report on revenue and expenses.
  Assist with cash handling, billing, and POS (Point of Sale) system operations.
  Recommend ways to improve sales, such as promotions or upselling strategies.
  
• Training and DevelopmentTrain staff on service procedures, safety standards, and proper handling of food and beverages.
  Ensure all team members understand the menu and can recommend dishes to customers.
  Conduct regular performance evaluations and provide constructive feedback.
  
• Health and Safety ComplianceEnforce food safety regulations (e.g., HACCP standards) and workplace safety guidelines.
  Monitor proper food handling, storage, and cleaning practices.
  Maintain cleanliness across the dining area, kitchen, and storage rooms.
  
• Scheduling and StaffingPrepare weekly staff schedules to ensure adequate coverage during peak hours.
  Manage shift changes and address last-minute absences or staff conflicts.
  Assist in the hiring and onboarding of new employees.
  
• Quality ControlEnsure food and beverages are served according to quality and presentation standards.
  Monitor order accuracy and service speed.
  Collaborate with the kitchen to resolve any issues with food preparation or delays.
  
• Promotions and Customer EngagementImplement and monitor in-store promotions or seasonal offers.
  Build relationships with customers to encourage repeat business.
  Gather customer feedback to improve operations and service quality.
  

Operations Supervisor Job Description Template

We are looking for a detail-oriented individual to join our team as the operations supervisor. The responsibilities of the operations supervisor include training and supervising employees, reducing operational costs, monitoring their department's compliance with operational policies, and keeping up-to-date with the progress of administrative duties.

To be successful as an operations supervisor, you should be result-oriented with excellent organizational skills. Ultimately, a top-notch operations supervisor has excellent leadership, project management, and administrative management skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Production Supervisor Job Description Template

We are looking for a production supervisor that has excellent multitasking abilities. The production supervisor is responsible for increasing productivity with innovative methods and motivating staff to perform better.

To be successful as a production supervisor you must be goal-oriented and methodical. A good production supervisor keeps up to date with new innovations in production and ensures that health and safety laws are followed.

Production Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed.

Production Supervisor Requirements:

• A degree in mechanical engineering or related field.
• 4 years' of manufacturing experience.
• Excellent interpersonal and communication skills.
• Excellent time management skills.
• Ability to multitask.
• Knowledge of health and safety regulations.

• Command and control operations in the production line.
• Ensure that the daily targets / KPIs are met.
• Ensure that parts manufactured were in line with planner's need.
• Improve operational processess to enhance efficiency / productivity so as to meet standard cycle time.
• Eliminate unnecessary scrap.
• Maintain all machines to run at their fullest capabilities and reduce down time.
• Drive for continuous improvement in the line.

Handling physical goods receiving, issue, packing, dispatching and fulfill delivery schedules, conduct physical stock check, maintain high standard of cleaniness. Provide support on duties relating to logistics and inventory management. Overseeing and managing the day-to-day operations of the warehouse, including receiving, storing, and shipping products or materials, while ensuring efficient coordination amongst the staff. Monitoring and enforcing compliance with company policies and safety regulations to ensure the safety of all warehouse employees.

ROLES & RESPONSIBILITIES

a. Supervise construction workers to ensure proper execution of building structural works

b. Prepare work schedule and arrange workers' assignment

c. To oversee construction projects include coordinating with Maincon

d. Able to resolve construction site issues

e. To conduct quality check of works

f. Follow maincon to inspection of reinforced concrete works

g. Maintain site safety and ensure that safety requirements are enforced

h. Prepare rebar bending schedule and submit to maincon

i. To order site materials and equipment

j. To provide work training to new workers

k. To be able to carry out site works when necessitated

Main Duties and Responsibilities

We are seeking a Housekeeping Supervisor to be part of the team in Mandai Rainforest Resort by Banyan Tree. The incumbent will be responsible for ensuring that our Resort meets the exceptional standards of cleanliness which is expected of our brand.

Key Responsibilities

• Operations: Oversee and where necessary, undertake the cleaning and maintenance of public areas, including lobbies, hallways, restrooms, meeting rooms, and other common spaces. Such tasks include but are not limited to sanitizing, dusting, cleaning and other related duties.
• Safety and Compliance: As part of the role, you will be responsible for ensuring adherence to all safety procedures and guidelines. This includes internal Resort policies as well as any statutory regulations.
• Supply and Inventory Management: Monitor and manage our inventory of cleaning supplies. You will need to work with the team to ensure that supplies are adequate and to minimize wastage.
• Team Supervision: Supervise, guide and mentor a team housekeeping staff.

Job Requirements

• Professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.
• 3 to 5 years’ experience in a similar capacity, preferably in a property of similar standing.
• Strong interpersonal, leadership and communication skills.

Job Description & Requirements

— Minimum 2 years of working experience in the catering or F & B industry

— Basic PC literacy

— Experience in all aspects of banquet service

— Excellent motivational skills

— Possess an eye for attention to detail

— Excellent interpersonal skills

— Proven track record in a similar environment.

— Proven experience within a high volume catering environment.

— Strong commercial and business acumen.

— Strong financial understanding and demonstrable budgetary control and results orientated.

— Experienced leader with excellent people skills and positive attitude.

— Self-motivated and innovative.

— Resourcefulness (capable of taking the initiative and overcoming challenges).

Authorities and Responsibilities

1. To organize, co-ordinate, check and ensure all production activities follow as plan.
2. Calculate machine cycle time and organize production schedule base on machine capacity and capabilities
3. Plan manpower resources and delegate machining job to machinist
4. Verify program issue to workshop
5. Analyze and provide solution to solve problems between programmer and production dept.
6. Analyze monthly machining and scrap report
7. Good supervisory skill, people skill and 5 ‘S’ housekeeping
8. Good writing and communicating skill
9. Good in mechanical process, such as machining process, H/T, jig and fixture etc.

Competence Requirements

• Preferred NTC 2 / Diploma in Engineering discipline or equivalent.
• Minimum 3 years of working in related industry, and having 2 – 3 years of supervisory experience and preferably with working knowledge in machining processes.
• PC literate
• Possess excellent interpersonal communication skills and is an effective team player who is also self driven with a strong achievement orientation.

Job Responsibilities:

• Ensure that all buses under your care are supervised according to the schedule that has been planned/ scheduled
• Ticket/documents checking before the passengers on board to the bus
• Resolve any problems that arise while working at the station
• Stay in touch with any station related to your duties to coordinate daily operations.
• Make daily reports on bus services/ operations to the Operation Supervisor.
• Perform good customer service to the passengers
• Perform any other duties and queries assigned or instructed by the company

Job Requirements:

• Min “O” Level Cert
• Able to work at any locations in Singapore
• Shift work is required Morning or Afternoon
• May need to work during the weekend and public holiday

Job Description & Requirements

1. ABLE TO MAKE COFFEE AND TEA AT COFFEESHOP STALL

2. ABLE TO TRAIN NEW STAFF

3. ABLE TO HAND ON AND CREATE DRINKS

4. NEW TO IN CHARGE OF THE DAILY OPERATIONS

5. REPORT TO MANAGER DAILY

6. MINIMUN 5 YEARS OF EXPERIENCE IN THE SAME TRADE

7. To oversee the the coffeshop, Stall and assist supervisor and manager on any complains

8. Purchase of daily goods within budget guidelines and to the highest standard

9. Able to work long hours

10. Able to work night shift

The Store Manager is responsible for overseeing store and stewarding operations, with a primary focus on ensuring the packing department is efficiently managed and maintaining operational standards. This role requires a hands-on leader to manage staff effectively, streamline packing workflows and maintain quality and productivity in operations.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information

Job Title: F&B Supervisor

Job Summary:

We are seeking a proactive and hands-on Food & Beverage Supervisor to oversee daily operations in our restaurant, ensuring exceptional guest service and smooth functioning of both front-of-house and back-of-house activities. This role requires flexibility and a strong work ethic, as the supervisor will assist in various areas, including the kitchen, dishwashing, and restaurant cleanliness, alongside supervising staff and managing service standards.

Key Responsibilities:

Supervise Daily Operations:

• Supervise all front-of-house and back-of-house activities to ensure efficient and smooth restaurant operations.
• Coordinate the activities of the serving and kitchen staff to maintain high standards of service and food quality.
• Ensure timely delivery of food and beverages to guests, maintaining consistency in service and presentation.

Customer Service Excellence:

• Provide exceptional service by monitoring guest satisfaction and addressing complaints or concerns in a professional and prompt manner.
• Ensure all staff are trained in customer service and adhere to restaurant protocols.

Assist in Kitchen and Food Preparation:

• Support kitchen staff as needed during peak hours or when understaffed (e.g., food prep, plating, etc.).
• Monitor food quality and presentation to meet restaurant standards.
• Step in as necessary to help with dishwashing or cleaning in busy situations, ensuring a smooth kitchen workflow.

Maintain Restaurant Cleanliness:

• Ensure the restaurant, kitchen, dining are aare clean, sanitized, and organized at all times.
• Oversee the cleanliness of the dining room, ensuring tables are cleared and reset promptly between guests.
• Ensure that all equipment, including dishwashers, kitchen tools, and service equipment, are cleaned and maintained regularly.

Inventory Control and Ordering:

• Assist in monitoring inventory levels and ensure proper stock levels of food, beverages, and supplies.
• Help place orders with vendors, ensuring that the restaurant is stocked with high-quality ingredients and materials.

Health and Safety Compliance:

• Ensure the restaurant complies with all food safety, health, and sanitation regulations.
• Monitor and maintain food storage and handling procedures to ensure safety and prevent contamination.
• Enforce proper cleaning procedures, especially in the kitchen and food prep areas.

Requirement:

• Previous experience in an F&B supervisory role or related position in a fast-paced restaurant environment.
• Experience assisting in kitchen operations and maintaining cleanliness is highly preferred.
• Experience with inventory management, ordering supplies, and managing staff.
• Ability to work hands-on in all areas of the restaurant, from supervising staff to assisting in the kitchen and dishwashing.
• Knowledge of food safety regulations and best practices in maintaining cleanliness.
• Flexibility to take on various roles as needed in a fast-paced environment.
• Must be available to work evenings, weekends, and holidays as required by the restaurant’s operating hours.
• Ability to handle multitasking and flexibility in job responsibilities, including both supervisory and hands-on tasks.

Job Summary:

We are seeking a proactive and hands-on Food & Beverage Supervisor to oversee daily operations in our restaurant, ensuring exceptional guest service and smooth functioning of both front-of-house and back-of-house activities. This role requires flexibility and a strong work ethic, as the supervisor will assist in various areas, including the kitchen, dishwashing, and restaurant cleanliness, alongside supervising staff and managing service standards.

Key Responsibilities:

Supervise Daily Operations:

· Supervise all front-of-house and back-of-house activities to ensure efficient and smooth restaurant operations.

· Coordinate the activities of the serving and kitchen staff to maintain high standards of service and food quality.

· Ensure timely delivery of food and beverages to guests, maintaining consistency in service and presentation.

Customer Service Excellence:

· Provide exceptional service by monitoring guest satisfaction and addressing complaints or concerns in a professional and prompt manner.

· Ensure all staff are trained in customer service and adhere to restaurant protocols.

Assist in Kitchen and Food Preparation:

· Support kitchen staff as needed during peak hours or when understaffed (e.g., food prep, plating, etc.).

· Monitor food quality and presentation to meet restaurant standards.

· Step in as necessary to help with dishwashing or cleaning in busy situations, ensuring a smooth kitchen workflow.

Maintain Restaurant Cleanliness:

· Ensure the restaurant, kitchen, dining are aare clean, sanitized, and organized at all times.

· Oversee the cleanliness of the dining room, ensuring tables are cleared and reset promptly between guests.

· Ensure that all equipment, including dishwashers, kitchen tools, and service equipment, are cleaned and maintained regularly.

Inventory Control and Ordering:

· Assist in monitoring inventory levels and ensure proper stock levels of food, beverages, and supplies.

· Help place orders with vendors, ensuring that the restaurant is stocked with high-quality ingredients and materials.

Health and Safety Compliance:

· Ensure the restaurant complies with all food safety, health, and sanitation regulations.

· Monitor and maintain food storage and handling procedures to ensure safety and prevent contamination.

· Enforce proper cleaning procedures, especially in the kitchen and food prep areas.

Requirement:

· Previous experience in an F&B supervisory role or related position in a fast-paced restaurant environment.

· Experience assisting in kitchen operations and maintaining cleanliness is highly preferred.

· Experience with inventory management, ordering supplies, and managing staff.

· Ability to work hands-on in all areas of the restaurant, from supervising staff to assisting in the kitchen and dishwashing.

· Knowledge of food safety regulations and best practices in maintaining cleanliness.

· Flexibility to take on various roles as needed in a fast-paced environment.

· Must be available to work evenings, weekends, and holidays as required by the restaurant’s operating hours.

· Ability to handle multitasking and flexibility in job responsibilities, including both supervisory and hands-on tasks.

Job Responsibilities:

• Develop work plans and schedules for steel structure erection.

• Coordinate with engineers and subcontractors to ensure alignment with project timelines and specifications.

• Oversee the assembly and installation of steel structures.

• Conduct regular inspections to ensure quality of workmanship and compliance with design drawings and codes.

• Implement and enforce safety policies and procedures on-site.

• Conduct safety meetings and inspections to mitigate risks and hazards.

• Coordinate the delivery and storage of steel materials.

• Ensure proper handling and use of materials to minimize waste and damage.

• Monitor and ensure adherence to quality standards during construction.

• Address and resolve any quality issues or non-conformities promptly.

• Maintain accurate records of construction activities, inspections, and progress reports.

• Prepare and submit daily reports to project management.

1. Supervise, direct and instruct junior foreman and contractors by ensuring technical

specifications and drawings given are compiled within time and quality standards.

2.Conduct regular site inspections to ensure specifications are met and safety Regulations are enforced.

3. Supervise Sub-contractors and nominated subcontractors' progress and quality of work.

4. Make regular site inspections to identify nonconformances.

5. Communicate and co-ordinate between the site staff and sub-contractors.

6. Prepare and keep day work records.

7. Arrange for inspection, testing and handover.

• Site Supervision: Oversee the day-to-day operations on the construction or industrial site, ensuring all work progresses according to schedule.
• Workforce Management: Supervise, coordinate, and lead multiple teams of workers (e.g., laborers, supervisors, and contractors).
• Project Implementation: Ensure project specifications are followed accurately, managing work crews and contractors to meet deadlines.
• Safety Management: Enforce and ensure compliance with health, safety, and environmental regulations on-site.
• Work Planning: Develop work schedules, coordinate daily tasks, and ensure that the required resources are available.
• Quality Control: Ensure that work complies with quality standards, government regulations, and client expectations.
• Communication: Act as the primary point of contact between workers, supervisors, and project managers.
• Equipment Management: Ensure equipment is functioning properly, coordinating repairs or replacements as needed.
• Troubleshooting: Identify problems on-site and implement effective solutions to keep the project on track.
• Material Management: Ensure the procurement, delivery, and proper storage of materials, and minimize waste.
• Progress Monitoring: Monitor project timelines and costs, reporting any discrepancies or delays to higher management.
• Documentation & Reporting: Maintain accurate records of daily operations, work progress, and incidents, and submit regular reports to upper management.
• Crew Training: Train workers on new techniques, safety procedures, and equipment use as necessary.

Looking for the right candidate who has the folloiwng experiences:

1. Familiar with Facility Maintenance and building works.

2. Able to conduct site check and establish quotation submission for clients.

3. Able to access the material and labour cost on each work.

4. Able to hands on over electrical, plumbing & other building works.

5. Able to work long hours and responses during emergency calls.

6. Able to lead a team of technician to deploy at various sites

7. Supervise the team and ensure works are completed in timely manners

8. Demonstate leadership quality with skills.

9. Multi-task personnel.

10. Able to building business for facility maintenance division

1) Supervise and coordinate activities of tunnel construction crew engaged in sinking shafts, boring tunnels, placing tunnel segments, moving shield forward, and excavating in front of shield.

2) Determine spacing, alignment, and depth of blast holes.

3) Assist and support Engineers in carrying out works as assigned, and ensuring that the works are carried out to schedule and in accordance to relevant regulations.

4) Manage and supervise site workers for each shift.

5) Ensure completion of work in accordance to main contractor program and requirements safely with no accidents and incidents.

6) Troubleshooting and submit in-house report .

7) Any other ad-hoc duties assigned.

8) Must know how to do hands-on training to do erecting of segment, ring building etc.

9) Able to do shift work (day and night shift) .

10) 5 years of TBM bored tunneling experience.

11) Possess Certificate in Building Construction Safety Supervisor and BCSS-T.

Job Purpose:

The Workshop Service Coordinator will oversee workshop operations and coordinate mobile service engineers to ensure seamless maintenance and repair services for refuse trucks. This role includes managing team overtime, planning on-the-go assignments outside office hours, and maintaining high customer satisfaction.

Main duties include to manage the team to carry out preventive and corrective maintenance of machinery, industrial vehicles, heavy machinery and waste collection equipment.

Opportunity to develop as a professional within heavy duty machinery sector through continuous training programmes to ensure the necessary technical and organizational skills.

This position is integral to delivering high-quality, efficient service operations for Terberg Zenith's industry-leading waste management solutions.

Main Duties and Responsibilities:

Schedule and manage workshop maintenance and repair tasks for refuse trucks.

Coordinate with customers, technicians, to ensure timely job completion.

Plan mobile service engineers for emergency repairs or after-hours service needs.

Track and manage team overtime, ensuring compliance with company policies.

Monitor workshop and mobile service performance, ensuring adherence to safety and quality standards.

Maintain accurate records of service activities, parts inventory, and customer interactions.

Support the Aftersales Manager in addressing customer concerns Assist in diagnosing technical issues and ensuring technicians are equipped with the necessary tools and resources.

Accountabilities & Commitments Required

• Able to plan breakdowns after office hours and weekends, mostly on Whatsapp
• Commitment to join a growing company and take full responsibility to be part of a team

Knowledge required

• Technical background in vehicle maintenance, with experience in waste management equipment or heavy vehicles preferred
• Strong organizational and coordination skills, including scheduling and resource allocation
• Ability to effectively manage and track team overtime and work schedules
• Excellent communication and interpersonal skills to liaise with customers, technicians, and management.

Experiences required

• Minimum experience of 2 years in a similar job
• Experience with workshop management systems and mobile service coordination

Education / Qualifications

• Technical education
• Fluent in English
• Other laguanges

Job-related skills & abilities

• Class 3 driving licence
• Analytical Skills for problem-solving

Other requirements

• Customer Satisfaction, Aftersales, and Customer Service skills
• Previous experience in a similar role in the waste management industry
• Diploma or bachelor’s degree in engineering, Automotive Technology, or a related field is preferred.

Responsibilities:

• Supporting the Vessel Manager in purchasing spare parts & consumables for ships
• Responsible for document control (e.g. maintain check list of periodic reporting due from vessel)
• Keeping record of the technical operating costs
• Maintain up to date records of all the vessels manuals, drawings & instruction books
• Assist in arranging routine vessel repairs
• Assisting Technical Superintendent with daily operations of the vessels
• Train, monitor and guide junior technical officers on company’s purchasing policy / procedure, company tools and EyeShare of outstanding invoices etc

Requirements:

• Minimum 8 years of working experience in a ship management, ship owning company or purchase department
• Proficient in Microsoft Office applications
• Meticulous and able to work under pressure
• Knowledge of ShipNet software system will be an advantage

Please send your application with availability, current & expected salary.

We regret that only shortlisted candidates will be contacted.

• Supervising transport and managing vehicles within the department
• Develop effective relationships with internal customers
• Interacts with customer departments to plan, evaluate and coordinate the activities of the Environmental Services Department
• Assesses the work environment, products/equipment, and processes to develop and maintain a safe work environment
• Providing on-the-job training to subordinate