Responsibilities

Client Engagement

• Serve as the primary point of contact for prospective and current clients, responding to inquiries via email, phone, and in-person consultations.
• Understand client goals, needs, and challenges to recommend suitable training programs.
• Provide detailed information about course content, schedules, fees, and learning outcomes.

Guidance & Support

• Assist clients in the enrollment process, including registration and payment procedures.
• Advise clients on course prerequisites, certifications, and career pathways.
• Offer support and follow-up to ensure clients are on track and satisfied with their training experience.

Relationship Management

• Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and loyalty.
• Gather client feedback to improve course offerings and service quality.
• Maintain a database of client interactions and preferences for future engagement.

Collaboration & Administration

• Work closely with the marketing and training teams to align on client outreach strategies and program updates.
• Keep accurate records of client interactions, enrollments, and payments in the CRM system.
• Support the organization of promotional events, open houses, and information sessions.

Requirements

Educational Background

• Diploma or Bachelor's degree in Education, Healthcare, Social Work, Business, or a related field.

Experience

• 2+ years of experience in client advisory, customer service, or a similar role.
• Experience in the education, healthcare, or community services sectors is an advantage.

Skills

• Strong interpersonal and communication skills with the ability to build rapport quickly.
• Ability to analyze client needs and match them with appropriate solutions.
• Proficiency in CRM software and Microsoft Office Suite.
• Problem-solving skills with a focus on client satisfaction.

Personal Attributes

• Empathetic and patient with a genuine interest in helping others succeed.
• Organized and detail-oriented, with the ability to handle multiple clients and tasks simultaneously.
• Positive and proactive attitude with a passion for education and community impact.

Benefits

• Competitive salary and incentives for meeting client engagement goals.
• Opportunities for professional growth in the education and social services sector.
• A supportive work environment focused on community impact and client success.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager job, you need to craft a resume that stands out from the hundreds of resumes employers often receive for a single position. One way to help you meet that goal is to review Sales Manager job descriptions, like the example provided below.

Sales Managers direct and oversee an organization's sales team, processes, and procedures. They're responsible for tasks like goal setting, motivating teams to meet goals, interacting with consumers, and resolving consumer challenges that arise. A Sales Manager must remain current on emerging market trends to keep up with the competition and continue to meet internal sales goals and initiatives.

Sales Managers are found in a variety of industries and often work closely with marketing and advertising teams.

Sales Manager responsibilities:

· Determine annual unit and gross-profit plans by implementing marketing strategies

· Analyze sales trends and results

· Establish sales objectives by forecasting and developing annual sales quotas for regions and territories

· Project expected sales volume and profit for existing and new products

· Implement national sales programs by developing field sales action plans

· Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors

· Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies

· Contribute to team effort by accomplishing related results as needed

Importers & Exporters for Electrical Wiring Accessories requires Sales Administrator for position at Jalan Besar Office/Showroon. Handle customers enquiry and support to Sales Team. Co-ordinating with Stock/Delivery, issue PO to suppliers, Maintaining credit limites and payment collection. Administrative Office duties, Skill on MS Words and MS Excel.

• Analyse data and intelligence on competitor landscape and buyer demands to identify sales opportunities
• Develop actions to address buyer requests that deviate from signed sales agreement
• Develop buyers relationship management programmes
• Develop corporate governance measures
• Develop insights from buyer feedback and market sentiments for further product enhancements
• Develop measures to enhance buyers' retention and loyalty based on analysis of customer data and purchasing behaviour
• Develop sales teams' sales plan to achieve cascaded sales targets
• Develop targetted market segments according to specific buyer profiles
• Diagnose buyer's technical product needs
• Enhance existing customer acquisition and retention plans
• Enhance networks and possible leads by attending industry programmes, events, or activities
• Establish buyer acquisition plans to acquire new buyers
• Establish trade opportunities that create value or are mutually beneficial for buyers
• Evaluate how workplace technology approach can be revised based on feedback
• Evaluate latest technology trends that can be leveraged to improve productivity and innovation
• Evaluate sales channel performances against sales target to drive sales objectives
• Facilitate collaboration with product subject matter experts to address high-level technical nuances related to product and/or product offerings
• Facilitate negotiation of sale agreements for bigger accounts
• Facilitate organisational responses that can address buyer's dissatisfaction of goods
• Identify factors that affect sales performance based on buyer interactions and develop recommendations for improvement
• Identify high priority buyers to facilitate follow-up discussions for sales closure and payment fulfillment activities
• Implement department's recruitment and retention efforts
• Present sales proposal to buyers
• Present suitable technical solutions to address buyers' needs
• Propose department's financial budget for management approval
• Provide on-the-job training and performance evaluation to subordinates
• Review and accelerate payment processes for ad-hoc and/or non-routine payment issues with sellers
• Review buyer's overall business cycle to identify buyer's current and future business needs that can be fulfilled by Sales team
• Review outcomes using available records and information to determine effectiveness of work processes and procedures
• Review work processes improvement solutions to determine effectiveness

Key Responsibilities:

• Customer Service: Greet customers warmly and assist with their floral selections. Offer knowledgeable recommendations based on their needs and preferences while ensuring a high level of customer satisfaction.
• Sales: Actively promote and sell a variety of flowers, plants, and related products. Upsell and cross-sell items to achieve sales targets and enhance the customer experience.
• Product Maintenance: Monitor the freshness and quality of flowers and plants by adhering to proper handling and storage procedures. Regularly water and care for plants to maintain their health.
• Shop Maintenance: Keep the shop front clean, organized, and visually appealing. Restock shelves and displays as necessary, and manage inventory levels to ensure product availability.
• Cash Handling: Operate the cash register, handle transactions accurately, and manage cash and credit card payments with precision.
• Customer Orders: Process special orders and requests efficiently, including preparing and delivering arrangements when needed.
• Team Collaboration: Work collaboratively with other team members to ensure smooth shop operations and provide an exceptional customer experience.
• Floral & Hamper Arrangements - There will be opportunity to pick up floristy knowledge and flower arrangement skills during the course of your employment.

Qualifications:

• Self starter with positive and willing to learn attitude
• Experience: Prior experience in floral design or retail is preferred but not required. On-the-job training will be provided.
• Skills: Good interpersonal skills. Able to communicate in English and Mother Tongue is preferred. Basic computing knowledge is preferred. Basic math skills are necessary for handling transactions and managing inventory.
• Physical Requirements: Ability to stand for long periods, lift and move flower arrangements, and handle various floral products with care.
• Availability: Able to commit to early morning shift. Flexible schedule with the ability to work weekends and holidays as needed.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

• Responsible for achieving the stipulated sales target set by company.
• Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.
• Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.
• Stay informed about software industry trends, competitive services, and market conditions.
• Create and deliver persuasive sales presentations and proposals to potential customers.
• Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

• Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Must maintain high professional and technical knowledge standard.
• Fluency in English and Mandarin for interactions with Mandarin-speaking clients or staff at the China branch.

Key Responsibilities:

• Manage the Distribution Revenue Budget for South East Asia.
• Analyze market trends to identify and leverage opportunities in the mass market through distribution.
• Develop and implement distribution strategies and monitor their effectiveness.
• Build and maintain a pipeline of new opportunities to drive growth in distribution accounts.
• Manage distribution networks and set clear KPIs for performance.
• Foster relationships with key stakeholders within distributor partners.
• Ensure forecast accuracy and conduct monthly sales forecast reviews.
• Conduct quarterly business reviews with distributors to track performance.
• Maintain relationships with stakeholders in mass market focus accounts.

To excel as a Sales Director, focus on effective leadership and strategic planning to inspire your team and achieve sales targets. Additionally, build strong customer relationships and use data-driven insights to continuously refine your sales strategies.

Key Requirements:

• Bachelor’s degree
• Proven leadership in managing and driving multiple teams.
• Strong business and industry acumen.
• Excellent analytical, communication, and presentation skills.
• Ability to work independently and as part of a team.
• Willingness to travel frequently, entertain customers, and visit suppliers.

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Reporting to the Director, Sales & Marketing, the incumbent will be responsible for providing administrative support to the Sales & Marketing business unit.

Job Responsibilities:

· Distribute and file all necessary documents and correspondence.

· Prepare proposals and contracts on behalf of managers to clients.

· Handle day to day enquiries, feedbacks, quotations, coordinate and follow up with customers.

· Communicate and coordinate with internal business units.

· Manage documentation and administration.

· Build credibility and trust by providing value added services via your interaction with customers and a high degree of responsiveness.

· Handle and maintain the inventory of all stationery and office supplies.

· Perform all duties and responsibilities in a timely and efficient manner in accordance with established Hotel policies to achieve the overall objectives of the position.

· Maintain the highest standard of professionalism, ethics and attitude towards all Hotel residents, clients, staff and employers.

· Maintain professional business confidentiality.

Perform related duties and special projects as assigned.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

• Manages group room/F&B events enquiries and related functions, dealing from receipt

of request to contracting and payment.

• Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

• Manages site inspections, organizing visits, room allocation, inspection of rooms and

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

• To conduct 5 room/F&B events sales calls daily and 3 room/F&B events sales activities

• To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

• Develop sales plans to generate business from identified markets/accounts.

• Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

• Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

• Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

• Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

• Managing DayAway and other platforms if required.

• Perform any other duties assigned by owner according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

• Any other duties or responsibilities as assigned by Management.

• Managing DayAway, TagVenue and other platforms if required.

• Create partnerships with other platforms that may benefit the group for events.

• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue & Cost of each Event.

• For groups more than 10pax dining at the restaurants (both private & company

• groups), arrange a courtesy call to welcome the guest and inquire about their event

type, as well if they need anything else for us to ensure their experience is a

memorable one.

• Organize each Hotel Dropbox Folder to have all necessary materials for event sales

• -Along with Operations/Events Manager, discuss and create Event Package Pricing Tier

Strategy for business continuity.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

· Ensuring that employees have the tools and training they need to succeed in their jobs

· Building relationships with key clients and establishing long-term business partnerships with them

· Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

· Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

· Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

· Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

· Managing a team of employees and ensuring that they are trained to perform their jobs effectively

· Reviewing customer orders and inventory to ensure that all customer needs are being met

· Conducting market research to identify new opportunities for growth in the industry

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets
• by successfully managing the sales
• team
• Design and implement a strategic business plan that expands. company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting,
• coaching and performance
• monitoring of sales representatives
• Build and promote strong, long-
• lasting customer relationships by
• partnering with them and understanding their needs
• Implementing new sales plans Present sales, revenue and expenses reports and realistic forecasts to the
• management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field Successful previous experience as a
• sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence. credibly and e!ectively at all levels of the organization
• Proven ability to drive the sales
• process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and
• people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow
• company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

The Sales Executive monitors competitor landscapes to develop sales strategies. He/She also attains sales through generating and following sales leads. He/She reviews customer feedback and behaviour.

He/She is innovative and capable. He/She keeps informed of the organisation's products and services while seeking new opportunities. He/She uses such knowledge to develop solutions for clients. He/She travels to maintain rapport with clients and close sales leads.

• Apply sales targets to guide sales performance.
• Build relationships with sales networks and leads to support sales.
• Carry out marketing promotions to acquire more customers.
• Carry out relationship management programmes with buyers.
• Conduct market profiling to identify potential market segments and buyer profiles.
• Negotiate sale agreements.
• Gather information to be included in sales proposals.
• Identify trades that create value for buyers.
• Monitor competitors and customer demand to provide data for sales strategy development.
• Perform follow-up actions to close sales.
• Provide solutions that meet buyers' technical requirements.
• Relay feedback from buyers to improve sales targets.
• Review buyers' data and purchasing behaviour.
• Review buyers' feedback, requirements and market sentiments.
• Review sales channels using buyers' profiles to guide sales performance.
• Review technical requirements or non-standard buyer requests.
• Understand buyers' overall business cycle to identify buyers' current and future business needs.
• Work with others to increase the number of potential buyers.
• Work with sales and finance departments to support payment processes.

Requirements

Bachelor's degree in Business Administration, Marketing, or a related field.

2 years experience in sales, preferably in B2B sales.

Strong communication and presentation skills.

JOB OVERVIEW

We are looking for an individual who is customer-centric, aggressive, result driven and highly motivated. The Sales Executive has the ultimate responsibility for planning and implementing sales, marketing, and product development programs for both existing and new products. If that sounds like you, join us!

DUTIES & RESPONSIBLITIES

• Identify new potential customer and develop new business opportunity by researching and analysing sales options, and follow up with all avenues to grow our business.
• Conduct sales presentation and product demonstration.
• Preparation of sales proposal and quotation to channel partners.
• Responsible to take part in product-focused exploration and work closely with the product and engineering team.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

QUALIFICATIONS AND REQUIREMENTS

• Candidate must possess at least a Diploma or degree in business/marketing/computer science or any related field.
• At least 1-2 years of working experience in property and car park management preferred.
• Passion for residential and commercial property and car park management.
• Creative, resourceful, self-motivated and able to work under pressure.
• Prior marketing or sales experience in IT industry will be a big plus.
• Excellent communication skill and outstanding negotiation skill.
• Proficient in Microsoft Office (Word, Excel and PowerPoint) are required

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

RESPONSIBILITIES:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.