Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Min. a Diploma in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

• Position : Inside Sales Coordinator/Officer (Steel/Alloy-SAP)
• Location : Near Somerset MRT
• Working hours : 5 days work week, Monday - Friday : 9am to 6pm
• Salary (commensurate with experience) : Up to $4200 + AWS + 14 days Annual Leave
• Duration : Permanent
• Industry : Manufacturer of stainless steels and alloys

Main Responsibilities:

• Process inquiries and enter customer orders
• Develop positive and productive relationship with assigned accounts and serve as point person/expert on specific customers’ needs
• Provide customer service for accounts and interact with customers via email, fax and telephone
• Monitor and assist in maintenance of general and custom and market inventory and make appropriate recommendations to Manager and Outside Sales person.
• Maintain effective working relationship with Outside Sales person and all other cross-functional personnel
• Adhere to all company policy, procedures and work rules
• Perform special assignments as required

Requirements:

• Diploma/Degree in Business/Engineering is preferred.
• SAP or ERP experience will be a added advantage
• Experience/knowledge in dealing with Industrial/Engineered Products will be an added advantage
• Minimum 2years relevant work experience preferred
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

Reaching out to potential customers to demonstrate our services and products through email and phone

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: Sales Channel Marketing Executive

Job Description:

• Support the Business Development Director in all aspects of the sales process in order to meet targets.
• Help to identify and recruit suitable reseller partners in the various regions.
• Develop and implement marketing strategies including a strong web and social media presence.
• Ensure that marketing, product and sales support material is accurate, up to date and suitable for regional customers.
• Contributing to the marketing strategy and creating new marketing materials as required
• Maintaining and developing relationships with existing customers and resellers via telephone calls and emails.
• Generate quality sales leads in the appropriate market sectors.
• Maintaining the CRM database and producing reports for senior management
• Conducting market research into competitors, competing products, potential customers and resellers
• Working together with other parts of the organization to identify any process improvements and improve standards, efficiency and profitability

Requirements:

• Preferably Diploma/Degree in Marketing/Business related, or relevant qualifications. Fresh graduates are welcomed to apply.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated

As a Senior IT Sales Executive, your focus is on selling technology solutions, services, or products, such as software, hardware, cloud services, cyber services and IT consulting to customers.

This role involves understanding client needs, positioning relevant technology solutions, and driving revenue growth for the company.

Below is a detailed job scope:

Sales Strategy & Planning

• Develop and implement sales strategies tailored to the IT industry, focusing on key technology solutions like software, hardware, cloud services, cyber services or managed IT services.
• Identify target markets, customer segments, and potential business opportunities in the IT sector.
• Set sales goals and targets for IT products/services, ensuring alignment with overall business objectives.

Client Acquisition & Relationship Management

• Identify and pursue new business opportunities by acquiring new clients and expanding existing relationships.
• Build strong, long-term relationships with key decision-makers (e.g., CIOs, CTOs) in client organizations.
• Conduct meetings, presentations, and demonstrations to showcase the value and ROI of IT products or services.

Technical Knowledge & Solution Selling

• Maintain in-depth knowledge of the company’s IT offerings, including software solutions, hardware products, cloud computing, cybersecurity, and IT infrastructure.
• Understand customer requirements and present tailored IT solutions that address business challenges.
• Collaborate with technical teams to deliver solutions that meet the specific needs of clients.

Sales Pipeline Management

• Develop and manage a robust sales pipeline, from lead generation to closing deals, using CRM tools.
• Track and manage sales metrics, forecasts, and opportunities to ensure sales goals are met or exceeded.
• Prepare and submit proposals, negotiate contracts, and close high-value IT deals.

Market Research & Competitor Analysis

• Stay updated on the latest IT trends, emerging technologies, and industry developments.
• Analyze competitor products, pricing strategies, and sales tactics to refine the company's sales approach.
• Provide insights on market needs and opportunities to drive product innovation and development.

Cross-Functional Collaboration

• Work closely with the marketing team to develop campaigns that support IT sales initiatives.
• Collaborate with technical teams to ensure seamless integration of IT solutions and services into client environments.
• Coordinate with customer support and account management teams to ensure customer satisfaction and retention.

Contract Negotiation & Closing

• Lead the negotiation of contracts, pricing, and terms of agreement for IT services and products.
• Manage the legal and contractual aspects of sales deals, ensuring compliance with company policies.
• Close high-value IT sales deals and ensure successful delivery of products and services.

Revenue & Profit Growth

• Achieve and exceed monthly, quarterly, and annual sales targets for IT products and services.
• Contribute to the company’s overall revenue growth by expanding sales in existing accounts and acquiring new clients.
• Optimize sales profitability by managing pricing strategies and controlling sales expenses.

Customer Relationship Management (CRM)

• Use CRM systems to manage customer data, track sales progress, and maintain an accurate sales pipeline.
• Regularly update client information and track interactions to provide personalized and effective follow-ups.
• Provide reports and updates to senior management on sales performance and market trends.

Training & Development

• Stay current on the latest IT products, trends, and services through continuous learning and training.
• Share industry knowledge with the sales team and help train junior sales executives on solution selling and industry best practices.
• Attend industry events, conferences, and webinars to network and stay updated on new IT innovations.

Customer Satisfaction & Post-Sales Support

• Ensure a smooth post-sales process by coordinating with the delivery and technical support teams to implement IT solutions.
• Manage customer expectations, ensuring high levels of customer satisfaction and retention.
• Address and resolve any issues related to the product or service post-sale.

Reporting & Analysis

• Prepare regular sales reports to monitor progress, identify areas for improvement, and track performance against targets.
• Analyze sales data and customer feedback to refine strategies and improve the overall sales process.
• Report sales results and market insights to senior leadership and contribute to overall business strategy discussions.

A well-established food distribution company supplying high-quality fresh produce, gourmet meats, specialty products to restaurants, hotels and other F&B establishments. We are seeking a young highly motivated and customer-oriented individual to join our dynamic sales team as a Sales Assistant Manager.

Responsibilities:

• Assist Business Development Manager with customer orders and order processing.
• Build and maintain strong relationships with existing customers.
• Answer customer inquiries regarding product availability, pricing, and delivery.
• Assist with sales reports and data entry.
• Assist with sales promotions and marketing activities.
• Participate in team meetings and contribute to process improvement initiatives.

Qualifications:

• Prior experience in customer service, sales support, or a related field is a plus.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational and time-management skills with the ability to multitask effectively.
• Proficiency in Microsoft Office
• Knowledge of food industry is a plus.
• A positive and enthusiastic attitude with a strong work ethic.

Position Title: Creative Sales Executive

Location: Pasir Panjang

Salary Range: $2,500 - $3,000 per month

Job Type: Full-time

Reports To: Sales Director

Job Overview:

The Sales Executive is responsible for researching, writing, and assisting in the preparation and submission of proposals. This role requires a strategic thinker with excellent research and writing skills to support the sales team in securing new business opportunities.

Key Responsibilities:

• Research: Conduct thorough research on potential clients, market trends, andindustry developments to support proposal development.

• Proposal Writing: Draft, review, and finalize proposals, ensuring they are tailored to client needs and meet submission deadlines.

• Collaboration: Work closely with the sales team, marketing, and other departments to gather necessary information and insights for proposals.

• Assist in Submission: Coordinate the proposal submission process, including formatting, proofreading, and ensuring all required documents are included.

• Client Interaction: Engage with potential clients to understand their needs and provide relevant information about our services.

• Data Management: Maintain accurate records of proposals, submissions, and client interactions in the CRM system.

• Follow-up: Monitor the status of submitted proposals and follow up with clients as needed to secure feedback and potential business.

Qualifications:

• Education: Bachelor’s degree or diploma in Business, Marketing, Communications, or a related field.

• Experience: Minimum of 1-2 years of experience in sales, proposal writing, or a related role.

• Skills:

o Strong research and analytical skills.

o Excellent writing and editing abilities.

o Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

o Strong attention to detail and organizational skills.

o Ability to work under tight deadlines and manage multiple projects simultaneously.

o Effective communication and interpersonal skills.

Key Competencies:

• Strategic Thinking: Ability to think strategically about client needs and how to meet them through tailored proposals.

• Team Collaboration: Work effectively within a team and with cross-functional departments to achieve goals.

• Problem Solving: Identify issues and develop creative solutions to enhance proposal quality and success rates.

• Client Focus: Understand and anticipate client needs, providing excellent service and support.

Sproud is a LearnTech company that focuses on producing objective-driven learning content for effective and sustained outcomes.

https://vimeo.com/943187384

https://vimeo.com/943173280

Job Description & Requirements

The executive is to be responsible for achieving monthly sales targets, maintaining customer relationships, keeping an eye on inventory and replenishment, recognizing fast-selling items to less-demanding items, and improving sales by all possible means.

Requirements

1. being able to work in a fast-moving environment

2. strong interpersonal skills, competent in sales and entertaining customers

3. have a thorough knowledge of stock-keeping units, price lists, and selling-point product knowledge, and is alert in inventory and replenishments.

4. have a good knowledge of POS system, is familiar with Windows applications, and is reliable in closing sales.

5. Must be able to handle Mandarin-speaking customers and also with those who speak English.

*This is a 6 months temporary role for maternity cover*

Job Summary

We are seeking a motivated and experienced Inside Sales Telemarketer to join our sales team. The primary focus of this role is to conduct outbound calls to a targeted customer list, secure appointments for our direct sales team, and invite prospective clients to visit our solution center for a comprehensive showcase of our IT products and solutions.

Key Accountabilities

1. Lead Generation and Outreach

• Conduct outbound calls to prospective and existing customers to introduce our IT solutions and services.
• Identify potential customer needs and create interest in our offerings.

2. Appointment Setting

• Schedule appointments for the direct sales team to meet with prospective clients.
• Promote and secure attendance for solution center tours to demonstrate our products' value.

3. Customer Engagement

• Build rapport with customers, effectively handling objections and inquiries.
• Communicate product benefits and features to prospects with confidence.

4. Database Management

• Maintain accurate records of customer interactions, appointment status, and follow-ups.
• Ensure customer data is up-to-date and organized for effective follow-through.

5. Collaboration

• Work closely with the sales and marketing teams to ensure alignment with campaigns and lead generation strategies.
• Provide feedback and insights from customer interactions to support continuous improvement.

6. Performance Monitoring

• Meet or exceed individual KPIs for call volume, appointments set, and solution center attendance.

Key Job Requirements

• Experience: Min. 3 years of telesales or inside sales experience, preferably in IT products or solutions.
• Proficiency in English (Spoken & Written).
• Strong communication, negotiation and interpersonal skills.
• Ability to handle objections professionally and confidently.
• Familiarity with CRM systems and Microsoft Office applications.
• Basic understanding of IT products & solutions is preferred, product training will be provided.
• Results-driven and self-motivated, have a positive attitude with excellent organizational skills, and ability to work independently and collaboratively in a team environment.

We are a real estate agency based in Singapore, specializing in serving overseas companies and new immigrant professionals. We are currently seeking a dedicated Administrative Assistant to join our team. If you have a keen interest in Singapore real estate, possess patience, and attention to detail, we would love to hear from you!

Job Responsibilities:

1. Handle Customer Inquiries: Greet and assist clients, understand their needs, and provide appropriate property recommendations.

2. Arrange Property Viewings: Organize and schedule property viewings to ensure a smooth and pleasant experience for clients.

3. Assist with Handover, Move-In, and Move-Out Procedures: Support clients through the handover, move-in, and move-out processes, offering necessary guidance and assistance.

4. Draft Relevant Contracts: Prepare lease and sales contracts as per company requirements, ensuring accuracy and completeness.

5. Coordinate with external vendors for office supplies and service contracts.

6. Support the management and company in any other adhoc administrative tasks

What You Will Learn:

1. Extensive Knowledge of Singapore Real Estate: Gain valuable insights and knowledge about the Singapore real estate market, enhancing your professional expertise.

2. Networking Opportunities: Meet and connect with professionals from various industries, expanding your personal and professional network.

We Are Looking For:

1. Interest in Singapore Real Estate: You are passionate about the real estate industry and eager to grow within this field.

2. Patience: You are patient and capable of thoroughly addressing client needs and concerns.

3. Attention to Detail: You have a keen eye for detail, ensuring high-quality work and client satisfaction.

4. Bilingual: Many of our customers came from China, so speaking and writing in Chinese is essential in this position.

If you meet the above criteria and are excited about this opportunity, please contact us as soon as possible! We look forward to welcoming you to our team.

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are looking for a driven Sales Manager with a deep understanding of the Financial Services Industry to lead business development and customer relationship management in the ASEAN region. This individual will be responsible for driving sales and fostering strategic relationships with large financial institutions such as banks and insurance companies. The Sales Manager will sell innovative Edge Technology and Enterprise Solutions, helping clients navigate their digital transformation while ensuring long-term success and revenue growth.

Job Duties:

• Relationship Building: Establish and cultivate deep, professional relationships with key decision-makers in assigned customer accounts, including C-level executives and senior management.
• Account Planning: Orchestrate the account planning process, developing a clear account strategy, setting financial targets, and identifying critical milestones for 1–3 years.
• Sales Cycle Management: Manage complex sales cycles by leveraging both internal and external resources to ensure successful deal closure.
• Customer Needs Analysis: Continuously assess, clarify, and validate customer needs to ensure the solutions offered are aligned with their business objectives.
• Consultative Selling: Demonstrate consultative sales expertise, articulating clear and concise return on investment (ROI) value propositions to potential clients.
• Revenue Growth: Drive short-term sales results while maintaining a long-term perspective to ensure customer success and sustainable revenue generation.
• Forecasting & Reporting: Provide accurate quarterly forecasting, tracking sales activities, and ensuring revenue delivery is in line with targets.
• Sales Strategy Alignment: Align sales activity with the organization’s business strategy, ensuring that goals and targets are consistently met or exceeded.
• Sales Operations Management: Plan, direct, and coordinate sales operations, analysing sales data to build effective sales plans and set realistic sales targets.
• Market Representation: Represent the company at industry sales and marketing conventions, trade exhibitions, and other key events to drive brand awareness and generate leads.

Key Qualifications:

• Educational Background: Must have at least a bachelor’s degree or higher in Marketing, Business Administration, or Accounting or any related field.
• Professional Experience:Minimum of five (5) to ten (10) years of work experience in selling business solutions, specifically within major service or software vendors.
• Industry Expertise: Proven sales experience working with large banks or insurance companies in the ASEAN region.
• Build Network: Ability to build strong connections with IT departments within financial institutions.
• Sales Performance:Demonstrated consistency in achieving sales targets and driving revenue growth.
• Digital Solutions Knowledge:Preferably experienced in selling banking or insurance-related digital solutions to relevant enterprises.
• Key Account Management: Proven track record of managing key accounts effectively, building long-term, strategic partnerships.
• Credibility with Senior Leaders:Ability to engage with stakeholders at all levels, including CxO executives.
• Language Proficiency:Advanced proficiency in English and Japanese, enabling effective communication with Japanese-speaking clients.
• Customer-Centric: Strong orientation toward customer service with a genuine desire to help clients succeed.

At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Renewal Sales Representative

Reporting to the Sales Manager, the Renewal Sales Representative role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in ANZ, SEA, GCR, India region. Each region will be managed by a dedicated Renewal Sales Representative as an account manager. Candidates with excellent command of English/ Mandarin/ Cantonese/ Hindi language, cultural nuisance are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Job Scopes:

• Sales Associate/Cashier for our franchised 7-Eleven convenience store.
• Greet customers with a smile and provide friendly, helpful service.
• Go the extra mile to create a welcoming and positive store environment.
• Accurately and efficiently process transactions using our point-of-sale (POS) system.
• Actively engage with customers to promote products and special offers.
• Monitor inventory levels and report low stock to management.
• Maintain a clean, organized, and well-stocked store environment.
• Replenish shelves and arrange products according to the 7-Eleven planogram and ensure proper product rotation (First-In, First-Out) to minimize waste.
• Assist with maintaining the cleanliness of the store.

Benefits/Perks include:

• Additional shift allowance as followed:

1. 3pm to 11pm: SGD5.00 per day
2. 11pm to 7am: SGD8.00 per day

• Medical incentive
• Sales performance incentive
• Annual performance bonus up to 1.5x your salary
• Travel and laundry allowances

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

Job Description

• Business development, retain and grow existing customer base and develop new business for the region with the incorporation of marketing activities.
• Consistently meet or exceed established sales targets/goals.
• Convert prospects to generate sales /business for region growth.
• Maintain customer/prospect relationships via personal visits, email, phone correspondence, and other manners of contact such as professional organizations, social media sites etc.
• Ensure proper documentation like technical data and share right information with customers.
• Collaborate with manufacturing, supply chain, procurement, R&D, and Regulatory organizations to successfully deliver business plan targets.
• Monitor markets and competition by collecting various product, pricing and relevant information.
• Report progress, metrics and analyses to management on sales and other activities at regular intervals.
• Develop and maintain high level proficiency in navigating and using all company software.
• Plans / support / co-ordinates advertising and promotional activities, including print, online, electronic media and direct mail within sales territory.
• Attend and actively participate in all required meetings. Represent company at trade shows to promote product.
• Follow all company Standard Operating Procedures (SOP) and meet the deadlines.
• Other duties as required or needed by superior /management.

Requirements:

• Candidate must possess at least a Diploma and/or a Bachelor's Degree.
• At least 5 years of related experience in Business Development. Candidates with B2B and Regional Sales Experience (for ASEAN countries).
• Ability to work collaboratively, communicate clearly, concisely, and professionally, both verbally and in writing, with colleagues at all levels.
• Ability to establish and maintain effective working relationships with both internal and external associates at all levels.
• Personal care, home care, Food &Pharma based experience will be preferred.
• Ability to handle multiple tasks effectively and in a timely manner.
• Capacity to exercise sound judgment within established guidelines.
• High competency level in all forms of computer literacy including, but not limited to, email use, word processing, spreadsheet creation and manipulation, internet navigation, server access, database use etc.
• Capacity to learn internal software at levels that ensure successful and quick execution of all job task.
• Required language(s): English & other South East Asian languages preferred (This is important as the customer base is APAC Region 80% - outside of singapore).
• Willing to travel which is 30% of the job nature
• ONLY Singaporeans or PR’s may apply, due to quota restrictions.

Candidates must be:

• Self-affirming and comfortable to Travel & to deal with regular customer complaints between the customer & company.
• Intrinsically motivated.
• Exposure with B2B is the most essential
• Willing to join immediately.
• Self-directed.
• Takes an active interest in meeting the needs of the business.

• Sales Associate/Cashier for 7-Eleven convenience store.
• Able to work at least 24 hours a week (8 hours min a day) for part time.
• Greet customers with a smile and provide friendly, helpful service.
• Go the extra mile to create a welcoming and positive store environment.
• Accurately and efficiently process transactions using our point-of-sale (POS) system.
• Actively engage with customers to promote products and special offers.
• Monitor inventory levels and report low stock to management.
• Maintain a clean, organized, and well-stocked store environment.
• Replenish shelves and arrange products according to the 7-Eleven planogram and ensure proper product rotation (First-In, First-Out) to minimize waste.
• Assist with maintaining the cleanliness of the store.

Full job description

Job Description:

• prepare marketing plan and sales budget
• search for new building contractors with jobs on hand
• handle and follow up feedbacks with customers
• monitor and ensure timely payment from customers
• visit customers to improve service level and build business relations
• Introduce and present new products to existing and new customers.

Job Requirements:

• Diploma holder in related industry preferred
• Minimum 2-3 years of sales experience
• Experience in sales of building products are preferred
• Have a valid class 3 driving license

Attributes:

Good learning attitude, able to work as a team

Not afraid to work hard and hungry to succeed

Ready to be rewarded BIG

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are seeking a results-driven ICT Sales & Services Professional with a strong understanding of the ICT and Digital Service Provider (DSP) sectors. The ideal candidate will have proven expertise in sales and experience with JP1 and Hitachi middleware solutions within the Japanese market. Exceptional relationship-building skills are essential, particularly in cultivating partnerships with channel partners, and a collaborative approach to driving business growth is a key requirement.

Job Duties:

• Contribute to sustaining and advancing the ICT/DSP business by leveraging sales expertise, particularly in JP1, with a focus on managing channel partners.
• Share insights and expertise regarding the JP1 partner business in Japan with the ICT/DSP team, supporting business. Emphasize strategies for leveraging the strengths of each partner in the JP1 business.
• Provide valuable insights and expertise on the JP1 partner business in Japan to the ICT/DSP team, aiding in business continuity. Highlight strategies for maximizing the strengths of each partner within the JP1 business.
• Collaborate with the ICT/DSP JP1 team to leverage sales knowledge and experience, including areas such as presentations, proposals, negotiations, and relationship building.
• Offer valuable insights and expertise on the JP1 partner business in Japan to the ICT/DSP team, helping ensure business continuity.
• Stay informed about market trends and IT solution needs in the ASEAN region, particularly within ITOM, and contribute insights for future career development and global business expansion.
• As an ICT sales and services professional, promote and sell hardware, software, telecommunications, and ICT services.
• Provide detailed product information to clients, demonstrating the features and benefits of ICT solutions.
• Identify sales opportunities by sourcing new customers and manage the end-to-end delivery process of products to clients.
• Understand and integrate local business practices, cultural differences, and market dynamics to support successful business operations in international settings.

Key Qualifications:

• A bachelor’s degree in Commerce or a related field is required.
• A minimum of 4 years of experience in selling business solutions within Japan. At least 6 months of experience in business development, particularly in biometric authentication technology.
• Proven track record in account management, specifically overseeing partners and managing prospect customer relationships.
• Demonstrated ability in relationship building with both customers and partners.
• Experience in co-creation and collaboration with partners to drive business growth.
• Expertise in business development for biometric authentication solutions, including proposals for applications like payment systems, check-ins, two-factor authentication, royalty programs, and IT infrastructures.
• Advanced proficiency in both English and Japanese, with the ability to communicate effectively with Japanese-speaking clients and partners.
• A strong customer service orientation with a genuine commitment to helping clients succeed and achieving their business objectives.

• sales associate/cashier for 7-Eleven convenience store.
• Greet customers with a smile and provide friendly, helpful service.
• Go the extra mile to create a welcoming and positive store environment.
• Accurately and efficiently process transactions using our point-of-sale (POS) system.
• Actively engage with customers to promote products and special offers.
• Monitor inventory levels and report low stock to management.
• Maintain a clean, organized, and well-stocked store environment.
• Replenish shelves and arrange products according to the 7-Eleven planogram and ensure proper product rotation (First-In, First-Out) to minimize waste.
• Assist with maintaining the cleanliness of the store.

The Sales Operations Manager include pre-case coordination, new business submissions, and policy support for Sales Consultants. The role demands case management experience with HNW clients, strong organizational skills, knowledge of underwriting requirements.

YOUR NEW JOB

• Provide sales & post-sales policy support to Sales Consultants.
• Prepare highlights, quotes, and insurer illustrations for Sales Consultants’ meetings.
• Ensure compliance with internal processes and proper documentation in the CRM.
• Coordinate pre-case tasks, including medical bookings, KYC documentation, and insurer applications.
• Manage new business submissions and collaborate with Sales Consultants until policy inception.
• Oversee monthly reporting to the bank.
• Address inquiries from internal and external stakeholders promptly.
• Perform occasional ad-hoc tasks within the Sales Operations Department as assigned.

WHAT IS NEEDED FROM YOU

• Minimum 3 years of case management experience with HNW clients.
• Strong knowledge of insurers’ underwriting requirements for efficient case submissions.
• Proficient in using different software/apps to generate insurer illustrations.
• Technical expertise and functional skills to perform at a high level.
• Strong interpersonal skills for engaging with internal and external stakeholders.
• Ability to meet tight deadlines and handle multiple tasks efficiently.
• Highly organized and proactive in managing cases and daily tasks.
• Meticulous, with a strong focus on accuracy and precision.
• Adaptable to change and able to manage uncertainties effectively.
• Excellent verbal and written communication skills.
• Proficient in written & spoken Chinese for effective external communication with clients & internal stakeholders

WHAT WILL MAKE YOU STAND OUT

• Experience in the insurance broking or insurance industry.
• Knowledge of the Singapore financial services market and UHNW needs
• Experience in the Private Banking Industry

Are you ready to be at the forefront of transforming how individuals and organizations learn?

As a Senior Sales Executive, you'll play a crucial role in connecting clients with tailored training programs that empower their growth and success. Your strategic outreach will pave the way for exciting partnerships, while your consultative sales approach will ensure you truly understand and address each client's unique needs.

In this dynamic position, you’ll collaborate with a passionate team to create customized solutions for corporate clients, leveraging your industry insights to drive meaningful change. You’ll have the opportunity to exceed sales targets while fostering long-lasting relationships, becoming a trusted advisor in the ever-evolving landscape of learning and development.

If you’re a motivated communicator with a knack for building connections and a desire to make a difference, we want to hear from you! Join us, and together, let’s shape the future of learning.

Qualifications:

• Account Management, Customer Relationship Management, and Business Development skills
• Effective communication and interpersonal skills
• Ability to collaborate with internal teams and external partners
• Experience in the training industry or related sectors
• Understanding of digitalization, innovation and business transformation
• Strong analytical and problem-solving abilities
• Bachelor's degree in Business Administration, Marketing or related fields
• Proficiency in relevant software applications

Site Operations Management

• Manage the daily operations and maintenance of signed sites.
• Collect and analyze core data, such as sales, equipment usage, and customer feedback, in a timely manner.

Sales Performance Improvement

• Collaborate with the BD/Sales team to develop and execute strategies for increasing sales at various sites, such as promotional activities and product upgrades.

Value-Added Business Development

• Identify and promote value-added opportunities for sites, such as introducing new machines, expanding functionalities, or integrating resources from other partners.

Cross-Department Collaboration

• Work closely with the product, R&D, logistics, and supply chain teams to facilitate equipment installation, maintenance, and feature updates.
• Maintain synchronized communication with backend departments like finance and HR.

Key Data Monitoring

• Oversee key performance indicators (KPIs) during site operations, such as sales revenue, equipment uptime, and repair response times.
• Provide regular operational feedback and propose improvement suggestions.

Relationship Management

• Maintain cooperative relationships with site owners to continuously optimize collaboration models.
• Preserve and enhance brand image with site partners.

Job Requirements

• At least 6-8 years of experience in sales planning & business intelligence
• Strong in data analytics
• Experience in F&B, Retail, Machinery, Equipment or related industries preferred.
• Strong cross-department communication, project management, and problem-solving skills.
• Data-driven mindset with high sensitivity to key operational metrics.

A well-established food distribution company supplying high-quality fresh produce, gourmet meats, specialty products to restaurants, hotels and other F&B establishments. We are seeking a young highly motivated and customer-oriented individual to join our dynamic sales team as a Sales Assistant.

Responsibilities:

• Assist Business Development Manager with customer orders and order processing.
• Build and maintain strong relationships with existing customers.
• Answer customer inquiries regarding product availability, pricing, and delivery.
• Assist with sales reports and data entry.
• Assist with sales promotions and marketing activities.
• Participate in team meetings and contribute to process improvement initiatives.

Qualifications:

• Prior experience in customer service, sales support, or a related field is a plus.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational and time-management skills with the ability to multitask effectively.
• Proficiency in Microsoft Office
• Knowledge of food industry is a plus.
• A positive and enthusiastic attitude with a strong work ethic.

Benefits:

• Opportunity to learn about the food industry and grow within a successful company.
• Dynamic and fast-paced work environment with a supportive team.
• Opportunities for professional development.