The Sales Support Assistant/ Executive, under direction of supervision, primary responsibility is to support the Sales & Marketing team.

The Sales Support Assistant/ Executive will actively participate in discussions across departments, Sales & Marketing / Operations / Customer Services, contributing to the growth of the sales operational plan.

• Handling all administrative duties for the Sales department
• Providing assistance to management team members and executives as needed
• Preparation of sales order and quotations for customers
• Transacting sales contracts and associated Purchase Orders into ERP system
• Communicating courteously with customers by telephone, email and face-to-face
• Providing information to customers on status of order
• Managing and monitoring trends for requests for quotation
• Ensuring all sales and associated procedures are strictly adhered to
• Involved in development of sales system to improve operational efficiencies and information storage
• Liaison with Finance to ensure terms of sales are acceptable for credit assurance
• Liaison with Finance to provide information on invoices generated
• Liaison with Logistics to provide information on shipping status
• Perform related duties and special projects as assigned

Trinax is the leading creative technology agency in Singapore. We represent the power of interactive and immersive experiences where we transform the audience into explorers, paving the way for new adventures. Combining our passion for innovation and desire for excellence, our mission is to revolutionise experiences in impactful ways and empower the biggest brands in the world to embark on an exciting journey into the future era of experiences.Joining Trinax means embracing a culture that thrives on discipline, effective communication, exemplary work quality, and upholding our cherished values. Our expectations extend beyond mere job performance; we seek individuals who bring a high level of intensity, positive energy, and leadership to each day, fostering an environment where passion, craftsmanship, and punctuality drive our collective success.Our day to day mission is to challenge the status quo of how humans interact with technology and create experiences that have high impact, value and reliability for our customers globally. This is a mission fulfilled by multi-disciplinary specialists and the Trinax pillars — Experiential, Innovation and Acceleration. When interconnected, these pillars enable Trinax to provide innovative solutions that merge creativity with technology for a worldwide audience.We encourage you to find out more about us from the following channels:

1. Website at https://trinax.sg/ and more about career with us at https://www.trinax.sg/career/
2. LinkedIn at https://www.linkedin.com/company/13737163/
3. Instagram at https://www.instagram.com/trinax.sg/?hl=en

We are expanding our team and looking for passionate Sales Executive to join us!

Job description:
Scope of work includes:

• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities.
• Pursue new business opportunities aligned with Company's capabilities in interactive & experiential technologies for markets such as Marketing, Events, Galleries & Exhibitions and Retail.
• Developing solutions to improve clients experience and retain brand loyalty.
• Work closely with team members to produce and implement clients’ expectations.
• Working with partners to deliver innovative and successful project
• Managing company and clients’ expectations.
• Participating in strategic plans and solutions to drive sales.
• Base pay plus project commission

Key Requirements:

• Preferably with at least 2 years of relevant working experience in IT, Multimedia, MICE, Marketing or Creative industries
• Possess good interpersonal communication skills.
• Good communication skills both written and verbal.
• Possess positive and keen-to-learn attitude in acquiring technical knowledge and with creative flair.
• Passionate about all things Technology , User Experiences and other areas of design and innovation.

Trinax is the leading creative technology agency in Singapore. We represent the power of interactive and immersive experiences where we transform the audience into explorers, paving the way for new adventures. Combining our passion for innovation and desire for excellence, our mission is to revolutionise experiences in impactful ways and empower the biggest brands in the world to embark on an exciting journey into the future era of experiences.Joining Trinax means embracing a culture that thrives on discipline, effective communication, exemplary work quality, and upholding our cherished values. Our expectations extend beyond mere job performance; we seek individuals who bring a high level of intensity, positive energy, and leadership to each day, fostering an environment where passion, craftsmanship, and punctuality drive our collective success.Our day to day mission is to challenge the status quo of how humans interact with technology and create experiences that have high impact, value and reliability for our customers globally. This is a mission fulfilled by multi-disciplinary specialists and the Trinax pillars — Experiential, Innovation and Acceleration. When interconnected, these pillars enable Trinax to provide innovative solutions that merge creativity with technology for a worldwide audience.We encourage you to find out more about us from the following channels:

1. Website at https://trinax.sg/ and more about career with us at https://www.trinax.sg/career/
2. LinkedIn at https://www.linkedin.com/company/13737163/
3. Instagram at https://www.instagram.com/trinax.sg/?hl=en

We are expanding our team and looking for passionate Sales Manager to join us!

Job description:
Scope of work includes:

• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities.
• Pursue new business opportunities aligned with Company's capabilities in interactive & experiential technologies for markets such as Marketing, Events, Galleries & Exhibitions and Retail.
• Developing solutions to improve clients experience and retain brand loyalty.
• Work closely with team members to produce and implement clients’ expectations.
• Working with partners to deliver innovative and successful project
• Managing company and clients’ expectations.
• Participating in strategic plans and solutions to drive sales.
• Base pay plus project commission

Key Requirements:

• Preferably with at least 5 years of relevant working experience in IT, Multimedia, MICE, Marketing or Creative industries
• Possess good interpersonal communication skills.
• Good communication skills both written and verbal.
• Possess positive and keen-to-learn attitude in acquiring technical knowledge and with creative flair.
• Passionate about all things Technology , User Experiences and other areas of design and innovation.

1. Ensures that the store is run smoothly by conducting stock management, sales transaction and customer service

2. Opening and closing of store front daily

3. Monitor and maintain inventory level and ensuring sufficient goods

4. Meeting sales target set by management

5. Sets sales target for team and works towards achieving it together

6. Oversee sales activities and ensures that team members promotes the item efficiently

7. Manage sales campaigns and promotions

8. Supervise, train and motivates team members

9. Schedule work shifts for team members

10. Ensure that staff adhere to store policies, guidelines and customer service standards

11. Handles customer enquiries and complaints in a timely and professional manner

12. Monitor store financial activities and prepare reports for submission to management

13. Other ad hoc activities assigned by management

Job Responsibilities

• Report to Sales Manager
• To push sales to achieve Yearly and Monthly Sales target.
• Handle New customers account.
• To assist CSO execution on existing customer issues , eg. fail delivery from plant, quality issues.
• To understand and analyse customers project and trend.
• Build relationship with new and existing customers.
• Review monthly sales forecast from customer & input into report.
• Prepare Monthly Sales performance report and KPI report.
• Liaise with counterpart on TM SEO progress.
• Create monthly content for website.
• Weekly RFQ discussion with PWS engineer to ensure RFQs are prioritised accordingly.
• Maintain LinkedIn account to ensure contents are up-to-date.
• Handle daily tasks inquiry from existing customers

(also includes monthly/weekly stock declaration for MRP parts and other customers).

• Weekly sales forecast update for current month & quarterly review as needed.
• Raise RFQ forms and send quotations to selected customers.
• Activate and monitor FA & 1st production build and ECN activation.
• Manage Inventory, Passive stocks , Excess stock and Aging stocks – monthly.
• Attend weekly meetings with production team on delivery matters.
• Attend scheduled meetings with key customers.
• Other adhoc from upper management.
• Epicor learning & simulation.

Job Requirements

• At least 2 years of Sales experience.
• A team player who enjoys a teamwork environment and is able to communicate with individuals at all levels/positions.
• Independent, self-motivated, result oriented with ability to work under pressure and willing to work beyond normal call of duty.
• Detailed and meticulous.
• Able to use Microsoft Office

We are looking for a Sales Coordinator to join our team in Singapore. Reporting to the Head of Sales, the successful candidate will be responsible in assisting revenue generation, and maintaining and expanding market share in the industry.

Responsibilities

· Handle incoming requests, prepare offers and create order confirmations

· CRM data base to be used and maintained

· Cooperate with service, technical department, finance and logistics to ensure a good project plan/service planning and execution

· Enhance all activities within the QA system, and current HSEQ regulations

· Manage sales activities within defined areas

· Ensure customer relationship are maintained during the sales process

· Secure engineering resources to support the sales process

· Achieve sales targets in cooperation with Managing Director

· Regular contact with agents, shipyards, ship owners, consultants, prospective customers, etc.

· Contribute to give priorities to the Sales team in order to optimize sales work according to the company's marketing plan and strategy

· Contribute with input in order to maintain and optimal product range in accordance with the market requirements

· Participate in public relations activities in collaboration with the marketing director and marketing coordinator for the group

· Contribute to exhibitions, fairs, demonstrations, etc.

· Prepare quotations and carry out the sales process in accordance with work instruction

· Register orders in accordance withlatest work instructions

· During internal contract review, help to ensure that productsare ordered as accurately as possible

· Contribute to gather market intelligence to keep the company up to date on market position, prices, competitive conditions, etc.

Personal qualities and skills

· Minimum 2-year experience in sales, prior experience in marine, offshore &/or oil & gas industries will be an added advantage

· Excellent sales and customer service skills

· Ability to analyze consumer data to optimize sales efforts

· Knowledge of industry trends and regulations

· Ability to effectively communicate with clients and staff members

· Excellent verbal and written communication skills

· A team player with high level of dedication

Benefits

· Competitive salary depending on experience: 2,500 – 3,500 SGD

· Annual Wage Supplement (AWS)

· Dental and medical benefits

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days: 5 days work week, 9am to 6pm
• Working location - Ubi

Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.

Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work shifts, weekends and Public Holidays

Responsibilities & Duties

• Attend and assist to customer queries, maintain good customer service and serve customers politely.
• Putting on a smile with positive thinking. Greet customers with a welcome.
• Work as a team to hit monthly sales targets.
• Assist with replenishing, packing and sorting of stocks.
• Planning work schedule.
• Ensure smooth operations for Sales department
• Promote product to customers
• Handle customer questions, complaints, and issues
• Coordinate the delivery of goods
• Deal with customer refunds
• Keep up to date with company’s promotions
• Planning roster
• Provide Staff training

SALES SUPPORT:

•  Follow up on the delivery schedule and customer order
•  Attend to Director and Salesman’s assigned duties
•  Handle existing and new customers
•  Follow up customers enquires
•  Provide quotations to customer
•  Follow up with existing customers for repeat orders/ promote related products
•  Issue sales order
•  Other ad-hoc duties as assigned

Requirements:

• Required language(s): Candidate must be fluent in English and Mandarin, in order to communicate with mandarin speaking members and customers
• Familiar with accounting software is a plus point
• Self-driven and holds a positive learning attitude.
• Meticulous and able to adapt to a fast-paced environment.
• Ability to work independently with minimum supervision.
• Good communication skills to liaise with people from all levels.

· Contributes information, ideas, and research to help develop marketing strategies.

· Sets marketing schedules and coordinates with colleagues, representatives, and other professionals to implement strategies across multiple channels.

· Develops sales strategies and approaches for various products and services, such as participate in Exhibition and conference, etc.

· Maintains excellent relationships with clients through superior customer service.

· Tracks sales data and works to meet quotas or sales team goals.

· Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance.

· Creates and presents regular performance reports for Manager and Managing Director.

· Other ad-hoc duties assigned by the Management.

Responsibilities

• Create and execute a strategic sales plan that expands our customer base
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Manage the month-end and year-end close processes
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products

Required skills and qualifications

• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work on weekend and public holiday.

Commitment Period: April to September 2025

Clarion Events Asia is looking for a professional and personable Delegate Sales Executive to be part of the leading regional event, Enlit Asia, which focuses on the power & energy sector. This is an excellent opportunity for an exceptional Business Events professional to join a highly successful, award winning, international company that organizes essential B2B events for a range of clients across the world. We work closely with leading industry executives to organise high level events.

About Enlit Asia

Enlit Asia is an annual conference and exhibition that unifies two major events in the power and energy sector - POWERGEN Asia and Asian Utility Week.

The event is a platform for leading industry providers to showcase innovative solutions, services, and products in line with the Asian strategy to transition to a low-carbon energy supply. Through its Summit, Enlit Asia also delivers expert knowledge and foresight from the region's power and energy thought leaders on key developments, policies and innovations that are driving the energy transition.

It brings together the entire value chain of both power and utility producers and suppliers, covering content and exhibits from source to generation and from grid to consumer.

The Role

As a Delegate Sales at Enlit Asia, you will play a crucial role in expanding our sales reach and driving new business opportunities. You will be the “front-face” for all conference delegates. You will sell delegate tickets as part of your key KPI. This role will require an understanding of content, basic industry knowledge of the power & energy value chain and direct selling skills to acquire paying attendees to our events.

If you are personable, have a dynamic disposition, a keen learner and are confident speaking with senior executives over the phone, this is a role for you!

We are open to candidates working remotely.

Job specifications

• To sell delegate tickets to attend the conference
• To be the main point of contact onsite for paid delegate attendees
• To co-ordinate and manage meetings for sponsors and exhibitors
• To secure high-level attendees for workshops, private luncheons, roundtables etc.
• To provide sponsors and attendees with a truly great experience pre and during the conference and to provide a fantastic service element to the networking process

Key Requirements

• Diploma or degree qualified
• Great attitude to learning
• Previous delegate sales or customer experience a plus
• Excellent verbal and written communication skills
• Confident in speaking with C-level executives
• Not afraid of cold calling via phone and making new connections
• Strong relationship building, stakeholder management and social media skills to ensure customer satisfaction
• Performance driven, possessing exceptional interpersonal qualities and able to work alone (self-motivate) and in a team
• Dependable – takes responsibility for own actions, keeps commitments
• Able to work with tight deadlines, manage time and balance tasks

About Clarion Events

Clarion Events organises more than 200 events (a mixture of exhibitions, conferences and seated events) annually across the globe. More than 12,000 companies trust us with their custom each year and over 700,000 people give their valuable time to visit our events. This success has come from identifying high-value, niche audiences in difficult-to-reach markets and then building them into market-leading products. We have over 500 people working directly for Clarion Events from 13 offices in 10 different countries, including Brazil, Germany, The Netherlands, Singapore, China, South Africa, Turkey, UAE, UK, and USA.

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

· Understand and speak in both english and chinese

· At least 3 year(s) of working experience in the related field

· Maintaining a positive attitude and focus on customer satisfaction

· Preferably some experience and knowledge in retail selling will be a good advantage.

· Able to use basic computer skills such as Microsoft Word, Excel and Email.

· Able to converse in Chinese to liasise with mandarin speaking vendor &customers

.Must be able to work night shift or split shift
.Must be able to work extra hours or weekend if needed

Responsibilities:

a) Attend to walk-in customers and provide a high standard of customer service

b) Ensure that individual and outlet targets are achieved

c) Ensure adherence of outlet staff to all company policies / procedures, such as punctuality etc

d) Works closely with fellow shop assistants and develop good cooperation and teamwork

e) Ensure proper grooming standards which are in line with company's image at all times

f) Upkeep shop and maintain display standards

g) Ensure storeroom is maintained clean and neat at all times in accordance with company's guidelines/ requirements

h) Ensure that merchandise & visual display is adhered to HQ direction

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

The Executive, Sales is part of the Sales Team that focuses on achieving sales targets and increasing revenue and market shares for a Singapore cluster’s portfolio of serviced residences and hotels. He or she will report to the Cluster Director, Sales.

Job Responsibilities

1. Provide administrative support to managers, including assistance with paperwork

2. Develop and implement effective sales strategies to achieve and exceed sales targets, aligned with Company’s direction and growth

3. Identify and pursue new business opportunities within the assigned market segment/s and/or territories

4. Solicit and develop new Accounts within the assigned market segment/s and/or territories

5. Foster and maintain strong relationships with new and existing clients by addressing their needs and ensuring high levels of customer satisfaction

6. Conduct market research to stay abreast of industry trends, competitor activities, and consumer preferences

7. Present findings and recommendations of market research to Management to facilitate informed and timely decision-making

8. Input sales forecasts, pipeline updates, and market intelligence into Customer Relationship Management software

9. Ensure prompt payment collection by facilitating communications between Finance, client and/or intermediaries

10. Collaborate with Revenue Management and Global Sales teams to maximise yield and market outreach

11. Maintain existing business accounts and develop new accounts through aggressive and creative sales and marketing programs

Any other ad-hoc duties as assigned

Requirements

The candidate should possess the following:

· Diploma in Business Administration, Hospitality Management or an equivalent

· At least 1 year of relevant experience in the hospitality industry

· Good spoken and written English

· Proficient in Microsoft Office applications, especially PowerPoint and Excel

· Confident, good organisational and people development skills

· Outgoing personality and positive work attitude

· Independent and an excellent team player

· Analytical skills

· Good negotiation skills and willing to learn attitude

Responsibilities include:

• Responsible for selling Banking Applications license to the financial services industry among Singapore and Indonesia regions, as part of the FSGIU (Financial Services Global Industries Unit) at Oracle.
• Expand the contacts deep and wide within the customer organization- Account Mapping
• Lead and handle opportunities throughout the selling cycles with a strategic intent of Annualized revenue goals with measure across the Quarterly revenue attainment
• Develop account plans for top 10 accounts and review with senior management and customers on regular basis.
• Defend/retain business of existing clients and drive relevant consulting units from the organization for this agenda.
• Drive strategic and solution selling on large opportunities that are characterized by a sophisticated combination of technical, business, financial, human resources issues related to the strategic and tactical direction of customers
• Orchestrate between multiple departments to ensure a total solution is presented to the customer
• Coordinate with regional and global counterparts
• Establishes "C" level contact within opportunities and demonstrates a detailed understanding of both the prospects’ sector and business drivers/challenges.
• Deliver accurate business forecasting at a plus or minus 10% accuracy rate and maintain an appropriate value level sales funnel for future business
• Construct custom customer ready presentations and proposals with the help of support teams(sales consulting), maintain CRM information with accuracy and integrity of data
• Proactive Account Management – Including regular client meetings/service reviews
• Associate closely with the Partner network for greater reach and coverage of the territories

Experience:

• Working in the BFSI industry with a shown and quantifiable consistent successful sales track record.
• Excellent written, verbal communication, strong interpersonal and time management skills
• Consultative and solution, coordinated selling expertise and good understanding of the territories, market trends and client connects
• Good discernment with analytical and problem-solving skills to handle daring situations
• Excellent interpersonal and leadership skills, including conflict resolution, customer service and ability to empower self and others
• Able to prioritise multiple task tracks & take ownership of client problems with follow through to resolution
• Clear and confident communicator capable of providing regular feedback to senior and C-suite management.
• Possess strong sales acuity, results orientated, driven and demonstrate ability to handle a sales funnel of pipeline business to deliver quota and indeed exceed it.
• Enthusiastic team player, self-starter and independent worker
• Flexible and aware of changing circumstances as solutions are being constructed and proposed
• Able to influence decisions, clarify positions and presentations, and communicate strategies
• Open to new insights and changes in thinking that offer potentially more creative and effective solutions to customer challenges
• Has good understanding of Solutions Selling methodology and tools and applies these regularly to both gain a better understanding of the customers’ environment and handle the relationship
• Excellent salesmanship - strong ability in identifying pain, customer’s business drivers, establishing value, demonstrating relationships, and negotiating to close

Others:

Experience of working in a multinational company and having handled the territories with shown sales track record.

Qualification

Minimum 10+ years of sales experience in Banking industry

Job Description:

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Job Requirements:

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

Below are duties, tasks, and responsibilities most companies would include in the job description of their sales supervisors:

§ Formulate pricing policies.

§ Determine daily coupons.

§ Ensure pricing is correct.

§ Work on store displays.

§ Attend trade shows to identify new services and products.

§ Coach, train, counsel, recruit and discipline employees.

§ Evaluate on-the-job performance of sales team.

§ Identify future and current trends that appeal to consumers.

§ Ensure merchandise ready to be displayed clean.

§ Approve contracts with vendors.

§ Ensure items are in stock and maintain inventory.

§ Keep up with fluctuating demand and supply.

§ Analyze financial and operating statements for profitability ratios.

§ Ensure promotions are in with company’s standards.

§ Utilize ICT for data analysis, to record sales figures and forward planning.

§ Monitor local competitors.

§ Organize sales staff schedules.

§ Preside over staff meetings.

§ Assist sales staff in achieving sales targets.

§ Manage different departments in the store.

§ Handle customer complaints, questions and issues

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Advertisement

Company Name: DREAMS WHOLE HOUSE CUSTOMIZATION PTE. LTD.

Job Position: Sales Manager

Salary Range: S$ 12,000-17000

Job Responsibilities:

· Develop and implement sales strategies to achieve targets in the sales of furniture, building materials, and decorative materials.

· Identify and maintain relationships with key clients in the interior decoration and construction sectors.

· Monitor market trends in the relevant industries and adjust sales plans accordingly.

· Oversee e-commerce operations to drive online sales of furniture, building materials, and decorative products.

· Prepare sales reports and provide performance insights for management.

· Focus on expanding and strengthening the company’s presence in the Chinese market.

Position Requirements:

· Minimum of 5 years of relevant work experience in sales or a similar role, with a focus on furniture, building materials, or interior design services.

· Strong strategic thinking and ability to identify new sales opportunities in the furniture and construction sectors.

· Proven ability to build and maintain relationships with key clients and partners in the domestic trade industry.

· Familiarity with e-commerce platforms and online sales strategies for home decor and building materials.

· Strong understanding of the Chinese market, including consumer behaviour and industry trends related to furniture and interior design.

· Excellent communication and negotiation skills, with the ability to engage with Chinese clients and partners.

· Ability to analyse market trends and adjust strategies to meet business goals.

Skyline Business Consulting Pte. Ltd. (EA License No.: 14C7389)

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities:

• Quota carrier in charge of selling licenses & services, portfolio of Microsoft Dynamics 365, Office 365, Microsoft Azure, Mobile Solution, Custom Solution, and related Microsoft technology.
• Develop new sales leads through lead generation activities such as cold calling, social networking, marketing events, etc
• Qualify leads and provide account management in communicating effectively with prospects, customers, pre-sales team, project-delivery team. (Meetings, Tenders, Quotations, Costing, Proposal, Presentation etc.)
• Maintain appropriate levels of involvement in customer issues requiring resolution including enquiries, meetings, payments and other matters requiring field services leadership and management.
• Continue to build and grow personal knowledge of industry trends and related company solution offerings, as well as your general business management skills.

Requirements:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Commerce or equivalent.
• Fluency in both written and spoken English.
• At least 1 year of working experience in the related field is required for this position.
• Microsoft Dynamics 365, Dynamics CRM, Dynamics AX, Azure, Office 365 experience will be an added advantage, or similar Solution Sales experience.
• Travelling is required for this position including overseas business trip and possess own transport.