Job Description

• Dealing with all range and multi brand of vehicles/passenger's car which include diesel & petrol engine as well as electric vehicles/passenger's car in regard to sales and/or rental activities
• Acquire sales with new and existing clients to meet targeted sales objectives
• Identify/Build/Expand new clients base to achieve sales opportunities
• Purchase all types of pre-owned vehicles/passenger's car for inventory replenishment
• Follow-up/Develop sales lead to achieve monthly sales target
• Attend to sales inquiries
• Resolve customer complaints/issues
• Maintain a proactive relationship with existing/new customers
• Arrange for regular meetings with Corporate clients
• Develop relationships for both new and existing customers
• Submit Report on weekly and monthly sales activities

Requirements

• Good interpersonal and communication skills (both in spoken and written)
• Minimum 2-3 years of experience in vehicle/passenger's car sales
• Positive attitude, willingness to learn and hungry for sales
• Good team player, KPI driven and self motivated
• Resilience, Resourceful and Sale-Oriented
• Experience in automotive industry would be an added advantage
• Willing to work on weekend and public holiday

Prefer to be working in a FUN, YOUNG and DYNAMIC team?

We are Expanding and We want you !

WHAT DO WE DO :

With our proven in-house training program, we empower clients to boost their sales revenue and brand visibility through engaging several marketing channels. This involves identifying potential customers, showcasing in-depth product knowledge, and fostering face-to-face interactions with clients and customers

HOW CAN WE EMPOWER YOU :

• Tested and proven suite of solutions/strategies for you to empower your customers
• Positive, Exciting & Supportive Work Environment. Work Hard , Play Harder !
• Personalised 1-on-1 Training and Development
• Buddy support system
• Opportunities for Personal Development (Interpersonal, Understanding of different personalities and more)
• Clear Career Advancement Pathways
• Travel Opportunities (3-4 times a year based on performance)

WHAT WE WANT FROM YOU :

• No Prior Experience Required
• Eagerness to Learn and Grow
• Strong Communication Skills
• Team Player Mentality

Job Highlights

· Walking Distance to MRT

· Training Provided

Job Description

Job Responsibilities:

· Maximising sales opportunities to achieve sales targets

· Maintain a professional attitude with sincerity and enthusiasm reflecting commitment to our customer, providing initiative excellent customer service

· Effective & Efficient Team player

· Inventory management and maintenance according to company guidelines

· Always keep up-to-date with promotional events and sales

· Maintain good housekeeping standards, abide all operational procedures and upkeep Company’s image

· Perform other duties as assigned

Requirements:

· Strong customer service mentality, proactive and willing to learn attitude

· Good team player with positive personality

· Able to perform retails operational hours which includes weekends and public holidays

· With/Without Experience (Training provided)

· Able to work island wide in rotation, retail hours, weekends and public holidays

You can contact Kat @ 86884856 from 10am to 6pm

Kindly note that we have no quota available

Key Requirements:

• Friendly and Customer as Priority
• Positive Thinking
• Motivated

Jobs Scope:

• Customer Focus and Provide the Best Customer Buying Experience
• Independent Manage the Popup Store and Ensure Best Presentation of Products
• Ensure Customers are always Entertained and Served by your Smile
• Understanding the Product and Flavours and being able to provide details upon Requests
• Cleanliness and Tidiness are Key To Success in Managing the Store
• Start Working Hour at 11 am, and End Usually 9 - 10pm

Working Hour:

Start 11am - End By 9/10pm

Commitment/Confirmation of Work is by Day

Location:

North Point, Seletar Mall, WaterWay Point, Clementi Mall, CompassOne, Expo, Junction 8, Bugis Junction, Tampines Mall etc

SCOPE

The Sales Coordinator is in charge of the office organisation. Assists in all administrative matters related to the Sales & Marketing department.

OVERALL OBJECTIVES

• Support Sales & Marketing colleagues in their day to day activities and to assist them in achieving their personal and team objectives
• Assist the Sales & Marketing team with purchase orders
• Manage and update inventory according to office and department’s operational requirements
• Compile and submit monthly reports, requisitions and statistics
• Maintain department’s operating manual, including policies, procedures, rules & regulations
• Ensure efficient liaison with sister hotels, including the distribution of our sales correspondence and collateral to other hotels
• Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labelling, data collection and distribution of mail items.
• To handle incoming calls and enquiries promptly and according to operating standards
• Conduct telesales research of existing/new clients within set guidelines
• Assist in administrative duties such as preparing meeting minutes, project coordination, travel arrangements etc.
• Other ad-hoc duties as assigned

REQUIREMENTS

• Diploma in hospitality, business or related discipline
• Strong computer skills, including Microsoft Office Suite
• Has excellent written and spoken communication skills
• Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Possesses professional disposition with excellent interpersonal skills
• Ability to maintain highest standards of confidentiality, professionalism, ethics, grooming and attitude.

Job Description:

• Achieve sales targets by actively identifying and pursuing new business opportunities across retail, wholesale, and e-commerce channels.
• Drive product availability, visibility, and promotional effectiveness within assigned territories or customer segments.
• Collaborate closely with distribution partners to ensure proper inventory levels and timely replenishment.
• Maintain and strengthen relationships with key retail, wholesale, and e-commerce clients.
• Conduct regular performance reviews with key accounts to identify growth opportunities, resolve issues, and ensure customer satisfaction.
• Identify and onboard new partners, resellers, and distributors to expand the company’s footprint across the Singapore market.
• Work with marketing and product teams to introduce products to new channels and ensure smooth channel integration.
• Monitor and analyze competitor activities, pricing, and promotional strategies within each channel, providing insights for the development of counter-strategies.
• Execute promotional strategies to drive brand awareness, increase shelf presence, and maximize sales within each channel.
• Coordinate with marketing teams to implement promotional activities (e.g., trade shows, digital campaigns) for each channel.
• Ensure that merchandising and product displays align with brand guidelines across all channels.
• Track, analyze, and report sales performance metrics across retail, wholesale, and e-commerce channels.
• Provide weekly, monthly, and quarterly sales forecasts and performance reports to management.
• Use data insights to refine strategies, prioritize high-growth opportunities, and improve sales efficiency.

Requirement:

• Bachelor’s degree in Business or other related studies.
• Proficient in PC Skills such as MS Office Application Software.
• Minimum 5 years working experience in related field.
• Preferred who have experience professionally with a solid track record in successful business development, strong core competencies in marketing, and an ability to successfully execute the international vision of the company.
• Good knowledge in global Instant Coffee market as well as a good understanding of snacks & confectionery markets in the region.

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

This Sales Development Manager will work with a motivated and successful team at the forefront of electron microscopy in Asia and around the world! You will find creative ways to deliver business growth for materials science electron microscopy products (TEM, SEM, DualBeam and XPS) in the APJ region. You will work closely with our academic and industrial research customers, to understand their application needs and target new markets, build links with new customers, and increase sales.

Job responsibilities will include:
• Explaining new products, technology, workflows and solutions to customers including in the battery, steel, automotive, and coatings industries, as well as to academic researchers.
• Initiating and driving business development projects to deliver pipeline and bookings growth for electron microscopy and XPS products in the region.
• Establishing and maintaining strong relationships with key customers to better understand how to make them successful, both in academia and industry.
• Market research and analysis, including participating in microscopy societies and conferences, using online tools such as websites, databases and social media, and identifying key opinion leaders
• Delivering pipeline and bookings growth for FIB, SEM, TEM and XPS products in the region
• Event planning and execution including conferences, workshops, trade shows and webinars, and presenting at such events.
• Adapting or translating marketing and presentation materials for local use.
• Training the sales force about new solutions, applications and competitor products.

The ideal candidate would have:
• A university degree or equivalent, preferably a PhD or similar research experience in the field of materials science, metallurgy, electron microscopy, nanotechnology, physics, chemistry, engineering or similar
• Strong understanding of electron microscopy technology and application to Materials Science research, preferably with hands-on experience
• A passion for electron microscopy and materials science
• Be a fast learner willing to tackle new challenges in a sales environment.
• Energy and a “can do” mind-set.
• Excellent communication skills, both verbal and written, including the ability to explain technical concepts and applications clearly to a range of audiences, to gain trust, to influence and persuade others, to present at conferences, and to work well in teams.
• Ability to achieve results and work to agreed timelines.
• Good judgement and decision-making skills.
• Enthusiasm to work within a diverse, cross-functional, international team
• A high level of integrity and a desire to improve customer outcomes
• Willing to travel up to 60%, mainly within the APAC region

Interested applicant please submit your application via

https://jobs.thermofisher.com/global/en/job/R-01295343/Sales-Development-Manager

Roles & Responsibilities:

· Develop and execute a sales plan focused on revenue generation from new and existing clients

· To build and maintain a robust pipeline of new opportunities

· Develop, in coordination with the Company’s Leadership Team, an aggressive growth plan that addresses revenue targets, and key account opportunities, addressing channels of distribution

· Oversee all sales and sales-related functions; including sales strategy, sales training, and forecasting

· Expand existing relationships in this market and establish new ones

· Build networks and spheres of influence to grow a list of prospects and pipelines.

· To manage the sales process from start to finish

· Pricing and price modeling for commercial

Requirements:

· 6 years of experience building and leading a dynamic sales organization.

· Excellent demonstrated leadership development skills.

· Established relationships with relevant businesses

· Ability to make critical decisions while following Company procedures

· Strong collaboration and negotiation skills

· Excellent communication and organizational skills, detailed orientation

· Ability to manage multiple tasks/projects at the same time

· Confident, independent self-starter with competitive drive, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them

Job Description

• Industry/ Organization Type: Manufacturing/Food Production
• Position Title: Sales Admin Executive /Sales Admin
• Working Location: Jurong West
• Working Hours: 5 days, Mon - Fri (8 am – 5.00 pm)
• Salary Package: Up to $2800 + Variable Bonus + $90 (Transport Allowance)
• Duration: Permanent Role

Key Responsibilities

• Creation of Sales Orders and updating/amendment of Sales orders for inter-department circulation.
• Assist in inter-department (eg production, purchasing, shipping, etc) coordination of Sales Orders.
• Assist in liaising with customers with regards to the Sales Orders.
• Upload, periodically maintain and update all Sales Order documents.
• Compile and generate reports.
• Preparation of cost statements.
• Support shop weekly operations.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Minimum GCE ‘O’ Level.
• Proficient in MS Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67145 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Roles & Responsibilities :
- To conduct cold-calling and all sales actives including preparation of sales proposals and presentations.
- Build and develop a long term relationship with customers.
- To continuously look out for opportunities (business development) and areas for improvement.
- To effectively meet and exceed targets as set by the company.
- Perform other ad-hoc duties as assigned.

Benefits :
- Attractive commissions, Sales challenges and Cash incentive.
- Transport allowance.
- Training & Development.

Requirements :
- O-level / N-level and above (No experience required).
- Entry level candidates with strong motivation and good attitudes.

- Confident, aggressive, performance driven and self -motivation
- Bilingual in English (National language) and Mandarin (due to large number of SMEs owners are Mandarin speaking.)
- Possess strong communication and negotiation skills.

Nature's Nutrition is one of Singapore's leading brands in health and super foods. We are looking for an addition of a brand ambassador to the team.

Job Requirements:

- Minimum 3 years sales promoter experience

- Experience in health and nutrition products or supplements preferred

Job title, main duties and responsibilities:

- Achieve and exceed sales targets

- Continuous upgrade of product knowledge through training sessions/ self-learning

- Demonstrate good team work through cooperation with colleagues and superiors

- Ensure good house-keeping with cleaning of counter and proper handling of samples

- Keep close monitoring of stocks and timely stock take of counter every month

- Ensure good attendance, timely reporting to work, cooperate with superiors on roster

- Build and maintain good relationship with store staff/ store managers

The person:

• To achieve / meet sales and GP target
• To assist to follow up debt collection
• Parts planning, promotion and campaign
• Communicate with suppliers and principals on OEM products
• Build and maintain relationship with major key accounts
• Provide good customer service for the parts dept

The job:

• Min Diploma in Marketing
• 1-3 years in parts and marketing sales
• Parts and computer knowledge
• Class 3 license and computer literacy
• Motivation for Sales

Sunday Bedding is seeking Retail Brand Ambassador to join our team! In this role, you will be an ambassador for our brand, and will play in a central role in our customers’ journey. The ideal candidate enjoys interacting with customers and will primarily work with our team to deliver a tremendous retail experience at our stores - Katongi12 and Holland Village.

Responsibilities

• Deliver a great shopping experience to customers while assisting them with the entire shopping experience and introducing them to the Sunday Bedding brand.
• Create and fulfill orders for in-store purchases, using POS system to process payments
• Work closely with Operations to stay on top of inventory demands, including receiving and processing new stock replenishments
• Handle customer requests at our stores, and 3rd party online channels
• Communicate with the team about store issues
• Assist with visual merchandising

Qualifications

• Friendly and outgoing, with a calm and positive attitude
• Organized and an efficient communicator
• Comfortable with learning and using our order fulfilment application (Shopify)
• A dependable and committed co-worker who can work independently and proactively
• Singaporean / Singapore PR preferred
• Full Time Role: 5 day work week. Must be available to work weekends and public holidays. Salary distributed monthly, with benefits such as medical insurance and annual leave entitlement.
• Part Time Role: Min. 16 hours (2 days a week). Salary calculated on an hourly basis
• We welcome candidates of diverse backgrounds. Part-time students are welcome to apply too!

JOB OVERVIEW

The Sales Account Manager will focus on driving business growth by prospecting new customers, managing and nurturing relationships with existing clients, and closing deals to meet and exceed sales targets. This role is pivotal in expanding the customer base and ensuring customer satisfaction, while effectively collaborating with cross-functional teams to deliver seamless service and support. The Sales Account Manager will be responsible for the full sales cycle, from lead generation to final sales, ensuring all customer needs are met with urgency and accuracy.

JOB ROLES & RESPONSIBILITIES

1) Account Development and Sales Expansion

• Develop new accounts and expand customers base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.

2) Sales Strategy and Execution

• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed sales targets.

3) Sales Process Management

• Ensure the entire sales process is executed with urgency and accuracy: RFQ, quote, order processing, and fulfillment.

4) CRM and Documentation

• Accurately document and update prospecting activity and new sales opportunities in our proprietary CRM.

5) Collaboration and Coordination

• Collaborate with cross-functional teams to ensure seamless delivery of products and services.

6) Industry Awareness and Opportunity Identification

• Stay abreast of industry trends and market developments to identify growth opportunities.

7) Performance Tracking and Reporting

• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Marketing, Supply Chain, or a related field.
• Proven track record of success in B2B sales in a similar role is preferred, but not mandatory.
• Energetic, strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Willingness to travel as needed to meet business objectives (10%).

WHY JOIN US

• Fast-Growing Industry Leader: Be part of the fastest-growing global distributor in the electronics components industry.
• Career Advancement Opportunities: Gain invaluable experience and grow within a dynamic organization.
• Collaborative Environment: Work alongside a supportive team committed to excellence and innovation.
• Employee-Focused Culture: Join a workplace that values your contributions and supports your development.

• Identify, recruit and on-board new partners within assigned territory.
• Sell through partner organizations to end users in coordination with partner.
• Build, maintain, and manage relationships with current and prospective partners.
• Coordinate operational and business activities with assigned partners, helping them to define sales cycles with new business opportunities to achieve the New ARR quota.
• Manage direct/partner conflict by fostering excellent communication between the channel and direct teams.
• Develop, service, and grow relationships with partners, developing sales strategies, negotiating with partners, and monitoring activity through Salesforce, keeping an eye on key performance indicators.
• Responsible for overseeing all activities within a team.
• Responsible for deciding how to approach tasks and develop a plan to accomplish them
• Responsible for distributing information to team members and stakeholders
• Responsible for determining the goals that team members will work toward

Job description

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location

• Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying

Job Types: Full-time, Permanent

Job Descriptions

• Drive sales across all the company’s offline sales channels, including retail stores, distribution channels and private shopping service, through setting short and long-term channel strategies to achieve sales and profit goals.

• Work with and mentor the retail sales team to ensure that flagship store sales targets are met through building a sales strategy, running promotional activities.

• Establishes productive, professional relationships with key internal/external personnel across sales channels.

• Work on opening and managing distribution for exclusive brands under the company, with key strategies implemented to achieve distribution sales goals.

• Building on customer engagement initiatives and implement improvements that can be made to optimise both sales and customer experience.

• Provide feedback to Management team on consumer sales trends, unmet needs, and opportunities to deliver greater value to customers.

• Coordinates the involvement of company personnel, including operations, merchandising, marketing, retail, ecommerce, and management to meet sales performance objectives.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned channel partners.

• Accountable for weekly sales reporting at Management meetings.

• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.

• Develop strategies and ideas for campaigns ( brand, advertising, PR, content, social, digital)

• Identify new markets/clients, ensure smooth operations, and optimize company profitability • Collaborate full sales team to continually improve the effectiveness of our sales (improving processes, developing client personals, campaigns, promotions etc.)

• Plan, elevate and manage sales forecast to achieve sales target.

• Other related duties assigned as per interview with our Managing Director.

Requirements

• A university degree in Business, Marketing or related fields.
• Minimum 5 years in management capacity, overseeing sales channels.
• Experience with fashion, beauty and retail companies will be advantage.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).
• Thrive in a fast-paced environment.

Responsibilities:

- Support key seasonal campaigns via planning and execution of marketing strategies, including paid media, events, and promotions that will give outlets the opportunity to maximize sales.

- Digital marketing, customer acquisition, and social media content development

- Lead branding and marketing strategy development and implementation for a portfolio of fashion and lifestyle brands.

- Take the lead on communication/negotiation with department store personnel and in-store marketing by leveraging department store resources.

- Promotion Planning: Know what promotion works and be able to plan for a full-year calendar of eCommerce and retail shop events and activities to enhance the shopper experience and achieve sales targets.

- Active in sourcing for marketing partnerships with external parties for collaborations, vendor management, including liaison of PR, managing of outreach seeding programs to KOLs and our membership members.

- Monitor corporate image frequently and ensure it is in compliance with company brand.

- Develop and implement crisis communications advice and media strategy, as needed.

-Others duties assigned by the director.

COMPANY DESCRIPTION

Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the world's leading container shipping lines. We are a privately-owned global organization operating a network of over 675 offices in 155 countries, employing a team of over 200,000 dedicated individuals. We have an established fleet of 860 container vessels and 5 aircraft with an intake capacity of circa 25.5 million TEU carried annually. Our global sailing schedules cover 300 routes, calling at 520 ports, allowing us to deliver our clients' cargo almost anywhere in the world.

Operating as independent national carriers, with sea freight offering complemented by our integrated warehousing and haulage services, we offer customers a true door-to-door and global service with unrivalled local knowledge. Trained and experienced experts for our full range of services, including reefer, out-of-gauge, breakbulk and each of our trade services, gives us the ability to uphold the personal service we're globally recognized for, offering customers peace-of-mind that we will be onhand to help whenever we are needed.

An opportunity is now available for a career-minded individual to join us in MSC South East Asia (Singapore) Pte Ltd, as Executive, Sales.

RESPONSIBILITIES

We Offer

You will embark on a great journey with excellent career development opportunities in a global organization. As Executive, Sales you are responsible for developing, maintaining and expanding MSC's customer base in Singapore by promoting MSC's services as a brand, executing MSC's business plans, providing strong customer service to clients, as well as administering daily booking prospects. You will also have the opportunity to work and communicate across geographical and cultural borders that will enable you to build a strong professional network.

Key Responsibilities

Reporting to the Commercial Manager, your main responsibilities are to increase MSC's market presence by canvasing cargoes for specified export trade lanes to achieve target lifting, respond to request for quotations from customers and / or prospects, as well as maintain customer relationships. Your key responsibilities include:

• Develop new clienteles / cargo bookings through referrals, newspaper, magazines, MSC's network and telemarketing;
• Achieve close level of support with client through daily contact, regular visit and entertainment i.e lunch, dinner, etc, to secure business;
• Track destination ports controlled shipments, to obtain full details from shipper (i.e full style address, commodity, rates if any) and send as sales leads to respective Port of Discharge to secure business;
• Ensure customers know the whereabouts of shipment through MSC Internet shipment tracking and tracing system;
• Attend to customer's complaint and co-ordinate with internal departments (Documentation, Operation, Finance and Cargo Flow Management) to resolve any issues and uphold our service commitment to customers.

Who We Are Looking For

• Diploma/Degree in Business Administration, Sales, Marketing or equivalent;
• 2 to 5 years of Sales related function from shipping / container line;
• Fresh graduates may apply;
• Strong MS Office software application;
• Portnet (preferred);
• Strong written & spoken English Skill;
• Good Communication and interpersonal skill;
• Customer Orientated;
• Team Player;
• Self -driven and Passionate about dealing with people;
• Able to work independently.

If you are up for the challenge, you could be our new colleague!

Please send updated CV by clicking on the Apply Now button.

Kindly indicate your current availability period, current salary & expected salary when you submit your application.

To report to Sales Manager

- Receive and process customer orders accurstely in a timely manner

- Verify order details, includig pricing, quantities, and delivery information

- Liaise with kitchen & logistics departments to ensure orders are fulfilled correctly

- Key in sales orders and print collaterals for upcoming events

- Serves as a point of contact for clients, addressing inquiries and providing product/service information

- Respond promptly to client emails, calls, and mesages

- Assist in resolving customer complaints or concerns in a professional and timely manner

- Assist the Sales Manager in preparing sales quotations, proposals, and presentations

- Coordinate sales meetings and appointments, including managing calendars and scheduling

Skills/Qualifications

- Minimum one year of experience in telemarketing, customer service or other related experience

Outgoing, cheerful, and self-motivated

- Able to work in a fast-pace environment

- Team player and good customer service skills

SALES:

· Responsible for the sales of the company’s products within an assigned geographic territory and within an assigned group of customers within Singapore and the region

· Achieve sales budget by growing existing accounts and develop new accounts

· Manage day to day sales, technical questions and claims

· Use available resources to develop effective sales call

· Conduct product training and presentation to customers

· Provide timely communication and follow up to customers and consistently meets the customers’’ expectation

· Other duties as assigned

MARKET:

· Awareness of market situation, competition and provide timely market information to company

· Analyze opportunities and threats in the market, to provide feedback so as to drive product development and business development strategy

· Devises new approaches to problems and shares such approach with the various Product Managers

· Attend trade and vendor shows

Responsibilities (Technical):

· Work closely with the Technical and Industrial Service Team in ensuring projects are correctly executed and in a timely manner

REQUIREMENT:

· Diploma / Degree in Sales and Marketing or related field

· Minimum 2 years of relevant working experience

· Driving license is a plus

· Well organized, disciplined and conscientious approach

· Meets deadlines and observes time management

· Hard working individual who plays well in terms

· Work well under pressure

· Ability to multi-task and handle consistent workflow

· Develop and foster relationships

· Good listening skills and retention/memory

· High attention to detail and proven organizational skills

· Initiative to follow up on pending issues, organize and assign work.

· Effective oral, written and telephone skills

· Work within scope of job requirements

· Willing to travel overseas whenever necessary

We are looking for a resourceful and talented Sales & Marketing Executive to drive our commercial efforts as part of our next phase of growth in Singapore. This requires you to be a self-starter, successfully sell and up-sell our services and manage post-sales customer relationships.

Responsibilities

• Acquire, develop and close sales opportunities through a combination of channels, including but not limited to referrals, network, cold calls, outreach

• Maintain good relationships and regular communications with clients - act as key customer liaison for internal departments

• Roll-out and participate in commercial activities

• Reporting and monitoring on performance of each account's requirements

• Proven track record in Sales

• Minimum 2 year experiences in related field

• Network and knowledge of local and regional potential targets as a plus

• You have an entrepreneurial way of thinking and a hands-on mentality

• Independent, strong interpersonal and negotiation skills with excellent command in English

• Work in fast-paced startup environment with responsibilities from day 1

Responsibilities:

1. Customer Engagement:

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. Product Knowledge:

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. Sales Targets:

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. Documentation and Processing:

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. Compliance:

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. Problem Resolution:

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. Team Collaboration:

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. Market Research:

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. Training and Development:

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

Qualifications:

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

Benefits:

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

Outline of Career Trial Objectives

The Sales and Operations Manager plays a pivotal role in driving sales growth, streamlining operations, and enhancing overall business efficiency. This position combines strategic sales planning with operational oversight to achieve company objectives, ensuring that both sales targets and operational standards are met. The role requires strong leadership, effective communication, and problem-solving skills to manage sales teams, optimize workflows, and foster client relationships.

Career Trial Activities Plan

Weeks

Details of Activities / Tasks

Week

1

Orientation with Leadership: Attend introductory meetings with leadership to discuss academy mission, values, growth plans, and competitive positioning.- Team Introductions: Meet with each department (e.g., coaching, customer service,marketing) to understand team roles and inter dependencies.- Role Overview: Review job responsibilities, performance KPIs, and discuss reporting expectations with the director.- Sales & Operations Process Review: Get an overview of both sales cycles (from lead generation to enrollment) and operational cycles (from scheduling to customer service).

Week

2

Program Review: Study program offerings (e.g., beginner, intermediate, advanced levels,private vs. group classes), fee structures, and add-on services (e.g., personal coaching).- Coaching Team Insights: Sit in on sessions with the coaching staff to learn about teaching techniques, training plans, and skill progression.- Client Experience Observation: Observe classes to understand the client journey and see programs in action.- Competitor Analysis: Analyze competitors offerings, pricing, and market positioning to articulate the academy unique advantages.

Week

3

Sales Training - Basic: Introduction to sales fundamentals, focusing on prospecting, qualifying leads, and handling initial inquiries. -CRM System Introduction: Start training on the academy’s CRM software, focusing on data entry, lead tracking, and follow-up management. Sales Scripts: Review and practice using sales scripts to address frequently asked questions and present academy programs effectively. Lead Generation Overview: Get an introduction to lead sources and review strategies for converting inquiries into trial bookings.

Week

4

Scheduling & Booking: Learn the end-to-end booking process, from initial inquiry to scheduling classes and confirming attendance. Court & Resource Management: Review the process of managing court bookings, resource allocation, and ensuring optimal usage. Daily Workflow Shadowing: Shadow operations team members to understand client check- ins, payments, class transitions, and feedback collection. Operational Challenges: Identify initial bottlenecks or challenges in the workflow to start thinking about improvement areas.

Week

5

Customer Persona Training: Understand key customer profiles and how to personalize sales approaches to fit each persona.Active Listening and Communication: Participate in training on listening skills, empathy, and positive communication.Role-Playing Exercises: Engage in role-playing to practice conversations with potential and existing clients.Client Feedback Analysis: Review previous client feedback and learn how to address concern and provide personalized solutions.

Week

6

Scheduling Software Training: Gain hands-on training with the academy scheduling software, focusing on class schedules, court assignments, and equipment allocation.-Coaching Resource Coordination: Start coordinating coach schedules, ensuring that all classes are adequately staffed.Resource Planning for Events: Assist in planning resources for special events or tournaments hosted by the academy.- **Problem-Solving Exercises**: Simulate scenarios involving scheduling conflicts, no-shows, or overbooking to develop quick solutions.

Week

7

Advanced Sales Training: Focus on objection-handling, urgency creation, and closing techniques for different client profiles. -Shadow Senior Sales: Work alongside senior sales team members to observe high-stakes client interactions. Mock Sales Pitches: Conduct mock pitches with the team to practice conversion techniques. Follow-Up Strategy Development: Develop personalized follow-up strategies based on client interaction outcomes, setting reminders in the CRM.

Week

8

Promotion Planning: Collaborate with the marketing team on upcoming promotions (e.g., free trial sessions, family packages) and understand the campaign lifecycle. Social Media Insights: Participate in an overview of the academy’s social media strategy, focusing on key platforms and audience engagement. Digital Marketing Basics: Learn the fundamentals of digital marketing and how to monitor campaign results. Campaign Analysis: Review previous campaigns to identify what worked, what didn’t, and how to improve future promotions.

Week

9

Sales Plan Development: Create a monthly sales plan, including targets for new client acquisition, upselling current clients, and client retention strategies. Pipeline Management: Establish a lead pipeline in the CRM and set weekly conversion goals. Sales Metrics and KPI Tracking: Review KPIs with the director and set up a dashboard to track performance against goals. Quarterly Strategy Review: Plan a strategy meeting to discuss quarterly goals, challenges, and adjustments.

Week

10

Bottleneck Analysis: Conduct a thorough review of operational bottlenecks and prioritize areas for improvement. Efficiency Improvement Proposals: Present proposals to streamline scheduling, registration, and resource allocation. Feedback Loop: Set up a feedback loop with coaches, clients, and staff to continuously improve service delivery. Checklist Creation: Create standard operating procedure (SOP) checklists to ensure consistency in daily operations.

Week

11

Retention Analysis: Analyze client data to identify retention trends, key retention drivers, and common reasons for drop-offs. Post-Session Follow-Ups: Implement follow-ups after initial sessions to gather feedback and encourage rebooking. Retention Strategy Development: Develop a strategy for offering loyalty programs, personalized packages, or family membership options. Quality Control Checks: Set up regular quality control measures to ensure client satisfaction with service and program quality.

Week

12

Self-Evaluation: Conduct a self-assessment to identify strengths, challenges, and areas for growth. Director Review: Meet with the director to review performance, achievements, and areas for improvement. Goal Setting for Next Quarter: Establish key sales and operational targets for the next quarter based on current performance. -Roadmap Creation: Create a roadmap that outlines goals, strategies, and a timeline for the next 6 months, including any identified professional development needs.