• Delivering the agreed-upon Gross Margins for the business while maintaining high levels of staff commitment and satisfaction and customer satisfaction and retention in complete accordance with the Group's IMS is the main goal of this position.
• In close collaboration and communication with the Board of Directors and the Senior Management team, other goals include corporate governance, business expansion and enhancement, and tactical management of the Group's operations with the aim of realising the Group Vision.
• Client, guaranteeing ongoing contentment, retention, and expansion.
• Revenue, as stated in the Board of Directors-approved financial estimates.
• People, making sure that the team or teams are highly skilled and motivated to provide results that will help the group realise its vision.
• Procedure, always according to group policy and procedure without exception.
• As shown in the financial estimates above, expenses are within budget.

Qualifications:

• Education: Marine/Maritime background as a sales and marketing executive
• At least seven years of experience working for a reputable maritime services company
• Should possess a background in the maritime business and be known as a visionary in the field.
• Dedicated, focused, and ambitious to innovate within a typical maritime business.
• They ought to be able to view the company as a whole and make equal contributions to the group and the business.
• Good communication skills and the ability to manage and lead others are essential.

Job Responsibilities:

• Handle sales inquiries from online platforms, phone calls, emails, messages, and referrals.
• Identify customer needs and provide tailored recommendations for products and services.
• Generate and follow up on quotations, ensuring prompt and effective communication with clients.
• Work closely with relevant branches to facilitate customer viewings, move-ins, and other logistical arrangements.
• Ensure that the customer database is kept accurate and up-to-date at all times.

Job Requirements:

• At least O Levels or equivalent qualifications.
• Minimum 1 year of work experience, preferably in a sales or customer service role.
• Friendly, solution-oriented, and proactive in addressing customer needs.
• Patient and understanding with a strong ability to communicate effectively.
• Comfortable interacting with a diverse range of people.
• Capable of working independently as well as collaborating within a team.

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

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Job Summary

The Sales Business Risk Manager directs and oversees front to back risks for the Sales Processes within Transaction Banking (TB) Sales. Manage all TB Sales risk universe; not limiting to Cash Sales risks; Cash Mis-selling & Cash Pricing and Trade Sales Risks; Conflicts of interest, Misuse of Sensitive or MNPI, Trade Mis-selling, Trade Pricing and Client Pricing Communications.
Reporting to the Head of Sales Performance Management (SPM), this role manages all Sales related risks globally. The incumbent will focus on the end-to-end Cash and Trade Sales processes risk controls, reporting, governance and supervision. The primary requirements of the role will be to:

• Act as the voice, eyes and ears of the Global Heads of TB Corporate and FI Sales, for all matters related to Risk for Cash and Trade Sales processes.
• Co-ordinate and effectively communicate the implementation of new developments, regulatory initiatives and policy roll outs to impacted Sales teams and Sales processes globally.
• Effectively manage the entire Risk Management agenda for TB Sales globally, along with ensuring targeted Front to Back peer reviews, and the proactive peer review and audit findings
• Coordinate with key stakeholders centrally, regionally and in countries to increase transparency and share key learnings and best practice. Represent TB Corporate and FI Sales in relevant risk forums and discussions.
• Ensure risks in country/region addendums and assessed, escalated, remediated and accepted at appropriate levels.
• Ensure all non-standard activities, dispensations and deviations to standards are risk assessed before they are taken on board.
• Ensure root cause reviews are completed for risk events as per policy timelines and are of superior quality. Actions are tracked and taken to closure. Monitoring shared in TB Sales management global and/or regional forums.
• Drive and manage / participate in the Transaction Banking Global Risk Forum. Provide strategic advice to the forums, committees and respective chairperson to reflect accurate view of market and current position. Ensure absolute adherence to country/region BAU and deadlines, and effective business escalation from risk forums to Group refinement committees.
• Develop control enhancements to ensure that any known risks are controlled within acceptable boundaries and consistent standards. Ensure comprehensive business plans and risk mitigating measures are implemented in country/region, which are cost-effective and scalable.
• Comply with, and cascade, implementation and oversight of TB’s Conduct and Supervision agendas amongst Sales teams globally, ensuring timely and effective delivery against both in line with TB and Sales Scorecard targets towards an enhanced culture of good Conduct
• Oversee the effective design and execution of controls within the country/region, including identification of gaps and remediation of issues, elevating residual risk where appropriate
• Work with SPM team members and TB Risk teams to drive hubbing of control checks where feasible, ensuring continued country oversight and ownership of hubbed checks and processes
• Ensure full focus within Sales teams globally towards compliance with requirements under the Information and Cyber Security Risk Type Framework, in line with Group standards, escalating issues to Group Corporate and FI Sales, where required
• Own the end-to-end implementation of the operational risk framework, standards and policies for the Sales processes globally.

Responsibilities

• Responsible for ensuring that there is a framework in place for the timely identification, assessment, mitigation, reporting and escalation of Risk exposures for TB Sales globally. Assist in the identification and escalation of thematic and horizon risks and the implementation of appropriate controls to mitigate those risks. Be the ‘go-to’ person for the business with regards to the escalation of all operational risk-related incidents/queries/events that arise within the country/region.
• Support TB Sales Heads within the country/region in developing high levels of front to back risk awareness and ownership across the business. Provide structured guidance towards improving MCA ratings in the country/region and drive first line ownership of risk.
• Identify opportunities to improve the effectiveness of the Sales Processes Risk function within the country/region, including the proactive management of control-check hubbing, and driving the ongoing ORF rollouts and the rationalization of existing checks for Sales automation. Additionally, drive and support best practice and create efficiencies, including in the areas of EORP logging, data accuracy, standardisation and reduction of TB Group Management Forum packs, issue identification, etc
• Ensure implementation of, and timely delivery against, TB’s ongoing Conduct Plan within TB Sales, working with local/regional business and CFCC and with the Group Cash and Trade Product and TB Risk Heads to ensure alignment and best practice sharing with other businesses.
• Manage the front to back peer review process and prioritization for Sales in country/region. Ensure and conduct the appropriate level of peer review, audit and risk event ripples in country/region to support development of best practice awareness, including, where appropriate to TB teams outside of Sales via the Head of SPM.
• Engage effectively with Group TB OR, Compliance, FCC, and Business and TB Sales Heads to share and drive strategic and governance insights related to risk management. Be the local owner of risk, conduct and supervision communications for TB Sales.
• For Non-hubbed markets: Be Responsible for the implementation and execution of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards and facilitating the monitoring/collection of any Key Risk Indicators (KRIs). With the process owner ensure sign off on all new and amendments to existing CST’s and that same are tabled at TB Corporate and FI Sales Management and other governance forums. For Hubbed markets, ensure timely execution of CSTs and other control monitors, assess the CST results through constant engagement with GBS team.
• Conduct regular dialogue with TB’s audit teams to better understand their focus and view of risk issues relevant to Sales. Work with country/region Risk teams and Corporate and FI Sales Heads to avoid audit fails and improve results.
• Provide inputs to the Global Head of TB Corporate and FI Sales, Head of SPM and refinement forums, QPR’s (if applicable) related to risk in the country/region, escalating issues, concerns or events as appropriate. Leverage NFRCs and other relevant risk committees to reinforce risk issues and awareness as relates to Sales in the country/region.
• Own the rollout of relevant Group policies across Sales in the country/region. Interact with policy and process owners, as well as relevant business Risk Head(s) to ensure that what is finally agreed is fit for purpose, and practical to implement.
• Oversee the management of Risk Events in the country, driving the right level of awareness, clarity and transparency with regards to the creation of Risk Events on EORP and the production of Risk root Cause Reports for the country. Tightly govern delivery of all remedial actions to plan
• Within the team/s, challenge processes, procedures and policy where there is a more effective way of doing things.
• Ensure timely closure of action items and early warnings to manage delays.
• Ensure Third Party risks are managed for Cash and Trade Sales Processes.

Loss reporting and investigation

• Support TB Corporate and FI Sales Heads in minimizing operational risks and losses and ensure material operational losses are investigated to prevent recurrence as per group policy.
• Responsible for recording operational errors that occur within business that result in financial losses, gains, near misses, reputational damage or danger to people or our reputation. Ensure that significant operational losses are escalated with appropriate root cause analysis completed.

People and Talent:

• Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the TB Sales teams and work in collaboration with risk and control partners.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
• Employ, engage and retain high quality people such that the team is skilled and experienced to deliver its obligations. Ensure succession planning for critical roles.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those objectives and responsibilities.
• Review Corporate and FI Sales team structure and capacity plans from a risk angle, in accordance with change in business structure and demand.

Regulatory & Business conduct:

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Create a climate where risk issues are surfaced without fear and resolved as part of our culture.
• Proactive in seeking regular assurance that the Country and Regional R&C teams are performing to an acceptable risk and control standard as per the defined Enterprise Risk Management Framework.
• Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the group’s ability to remain within risk appetite.
• Embed the Group’s values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
• Promote the Group’s brand and Here for good with employees, clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Maintain effective communication with key stakeholders, including regulators and staff.

Other Responsibilities

• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
• Promote the Group’s brand and Here for good with employees, clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Maintain effective communication with key stakeholders, including regulators and staff.

Key Stakeholders

• Global Heads of TB Corporate and FI Sales
• Regional/Country Corporate and FI Sales Heads
• Cluster/Country TB Heads
• Group, Cash and Trade COO
• TB R&C Head

Our Ideal Candidate

• 8 years of relevant work experience in a sales / risk role, preferably in financial services sector
• Proactive and positive with the ability to make good / sound decisions and use independent judgement
• Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
• Ability to create effective work relationships across functions & borders
• Interpersonal skills in networking, influencing and decision taking
• Good presentation, time management, negotiation and influencing skills
• Excellent written & oral communication skills
• Can work independently to strict timeframes
• Focused, organised and results-oriented
• Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
• Assertive, tenacious, and willing to challenge when required
• Knowledge of the Global regulatory environment and the ongoing developments
• Interpersonal skills in networking, influencing and decision taking

Contributes to:

• Effective governance
• Risk escalation and awareness
• Effective Quality
• Effective Training
• Effective Communication

Role Specific Technical Competencies

• Business Facilitation
• Manage Change
• Management of Frontline Risk
• Business Governance & Support
• Strategy & Business Model
• Service Delivery & Operations

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Descriptions:

• Sales support & operation work, manage all documentation and follow up with customers.
• Able to propose telecommunication solutions to customers.
• Assist in application procedures, Good Communications Skills & provide Good Customer Experience.
• Training will be provided.

Requirements:

• Entry level candidates are welcome to apply
• Good team player.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

A Sales Support professional plays a vital role in assisting the sales team and ensuring smooth operations within the sales department. Their job scope generally includes administrative, technical, and customer-focused tasks to help the sales team achieve its targets and improve overall efficiency.

Below are the primary responsibilities of a Sales Support role:

1) Adminstrative support

2) Customer service & communication

3) Sales Order Management

4) Data Entry & Reporting

5) Sales process assistance

6) CRM and Database Management

7) Coordination with other department for example HQ

8) Following up and lead tracking

Key Skills and Competencies for Sales Support:

Organizational Skills: Ability to manage multiple tasks and prioritize them effectively.

Communication Skills: Clear and professional communication with both customers and internal teams.

Detail-Oriented: Accuracy in data entry, order processing, and sales documentation.

Problem-Solving: Ability to resolve customer issues efficiently and ensure satisfaction.

Customer Service Orientation: Focus on providing exceptional service to clients and assisting the sales team.

Technical Proficiency: Familiarity with CRM systems, order management software, and office productivity tools.

Team Collaboration: Ability to work with various departments to ensure a seamless sales process.

What we are looking for :

• Strong interpersonal skills with a genuine desire to help customers.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Reliable and driven to achieve success independently and as part of a team.
• Required languages: English. Mandarin will be advantageous to liaise with Chinese-speaking stakeholders.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

A Sales Manager plays a crucial role in leading a sales team to achieve specific sales targets and drive business growth. Their job scope generally includes the following

key responsibilities:

1) Sales Team Leadership

2) Sales Strategy Implementation

3) Target setting & achievement

4) Customer relationship management

5) Sales Training & Development

6) Sales Report analytics

7) Sales Forcasting & Report

8) Market Intelligence & competitor analysis

Key Skills and Competencies for a Sales Manager:

Leadership and team-building capabilities.

Strong communication and interpersonal skills for managing relationships with clients and the team. Data analysis skills for monitoring sales performance and making data-driven decisions.

Strategic thinking and problem-solving skills.

Proficiency with CRM systems and sales software.

Negotiation skills and a customer-focused approach to selling.

Time management and organizational abilities to juggle multiple priorities.

EQUIREMENTS:
• Excellent communication and presentation skills
• Experience in related industry (Office System Furniture) will advantage at least 3 years
• Result-orientated
• Independent, creative and resourceful
• Team Player
• Able to work under high pressure
• Hardworking, honest and cooperative with positive attitude
• Love to travel and to meet up with people

Qualified or Interested candidates, please email your updated resume with current and expected salary to: [email protected]

Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Requirements:

• Bachelor’s degree in Marketing, business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Must work on weekends/PH.
• Able to work night shift.

• Knowledge in CNC machining will be added advantage.
• Good Communication & interpersonal skills.
• Develop new business clients, maintaining existing customer relationships and execute sales strategies.
• Respond to enquiries, follow up, provide technical solution to clients on co's products & services.
• Review customers enquiries & quotation.
• Achieve corporate sale targets.

• Knowledge in CNC machining will be added advantage.
• Good Communication & interpersonal skills.
• Develop new business clients, maintaining existing customer relationships and execute sales strategies.
• Respond to enquiries, follow up, provide technical solution to clients on co's products & services.
• Review customers enquiries & quotation.
• Achieve corporate sale targets.

Responsibilities include:

-Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preperations, presentation and storage to ensure food health and safety compliance.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Qualities we seek are:

Positive attitude and commitment to excellence

Respective skills in functions to be performed

Excellent interpersonal and communications skills

Team work

Willing to learn and able to work under pressure

Experience in F&B Operations

Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

* Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Three year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

• Good career Prospect
• Commission

Responsibilities

• Service existing customer in F&B industries.
• Develop new accounts
• Establish good and close business relationships with customers

Requirements

• 1 year sales experience in F&B sector
• Knowledge and passion in cakes and pastries product is an advantage
• Be willing to accept new challenges

Empower Financial Futures with Us!

About Us:
At The FI Space, we’re not just about banking—we’re about transforming lives through financial empowerment. As a team of passionate professionals, we thrive on delivering exceptional service, innovative solutions, and fostering meaningful connections. Join us, and let’s make a difference together.

Your Role: Retail Banking Relationship Manager
Are you ready to kick-start your career in the dynamic world of banking? Do you have a passion for sales and enjoy interacting with people? As a Retail Banking Relationship Manager, you’ll be on the frontlines of client engagement—building relationships, driving sales, and shaping brighter financial futures.

What You’ll Do:

• Engage and Build Relationships: Connect with retail banking clients through meaningful interactions and exceptional service.
• Understand and Deliver Solutions: Learn to assess clients’ financial needs and recommend tailored banking products and services.
• Be Passionate About Sales: Contribute to sales efforts, helping the team achieve targets while developing your own expertise.
• Collaborate for Success: Work with internal teams to deliver seamless and superior customer experiences.
• Learn and Grow: Stay informed about industry trends and market changes to enhance your skills and knowledge.
• Be the Problem Solver: Handle customer inquiries with care, ensuring every interaction is a positive experience.

Requirements:

• A Diploma in Finance, Business, or any related field (Fresh graduates are encouraged to apply!).
• A passion for sales and an eagerness to build strong client relationships.
• Excellent interpersonal and communication skills, with the ability to connect with people from all walks of life.
• A positive, customer-first mindset and a genuine interest in helping others achieve their financial goals.
• Willingness to learn and adapt in a dynamic, fast-paced environment.
• Proficiency in basic computer applications and a willingness to gain familiarity with banking software and CRM tools.
• A love for interacting with people—this role is perfect for those who want to be out in the field, not just behind a desk!

Why You’ll Love Working with Us:

• High Starting Base Salary to reward your efforts from day one.
• Career Development: Access to professional training programs and mentorship to help you grow.
• Balanced Benefits: Comprehensive health coverage, retirement plans, and paid time off.
• Inclusive Culture: Join a supportive and diverse team where your contributions are valued.

Ready to Start Your Career Journey?
If you’re enthusiastic, eager to learn, and excited to make a meaningful impact on clients’ lives, we’d love to hear from you! Submit your resume by clicking the ‘Apply’ button today.

We appreciate your interest, and while we’d love to connect with everyone, only shortlisted candidates will be contacted.

Let’s create impact together—apply now!

Heng Xin Yun (Carol)

EA Reg No: R25126727

EA License No: 21C0434

One of the pioneer companies in specializing pre & post-natal Industry. Our main customer base & targeted audience are high-end customers & we do provide this premium services. We are going through a rapid expansion across Singapore & we enjoy a fun & dynamic company culture.

Selling Point

• Attractive Overall Salary Package (With Base+ Incentive+ Sales Comms)
• Provide systematic training (Both Theory & Hands-on) related to TCM concept
• Good Career progression from therapist to senior position
• Fun & dynamic culture

Promoting the company’s services and products to customers.

• Provide professional skin/body analysis and recommend suitable range of aesthetic treatments and products to customers
• Perform facial, body and aesthetic treatments/services for customers
• Maintaining high service standards
• Achieve and exceed sales targets
• Provide high standards of customer service
• Maintain the cleanliness and neatness of the treatment rooms
• Ensure outlet's smooth operation

Job Requirement

• Candidate without relevant experience are welcome to apply as there is training provided.
• Candidate with relevant experience in massage (TCM) preferred.
• Candidate with relevant massage cert is a plus, not mandatory.

Our client, who is one of the leading distributors in industry products is currently looking for a Sales Executive join their admirable team.

RESPONSIBILITIES

• Achieve growth and hit sales targets by developing new customers
• Create and execute a strategic sales plan that expands customer base
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Understand our ideal customers and how they relate to our products
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

REQUIREMENTS

• At least 1 - 3 years B2B Sales experience
• Great interpersonal and communication skills
• Self-motivated, independent, good interpersonal and communications skills.
• Able to travel on short notice to Asia pacific countries.
• A team player, able to work effectively with staff and customers at all levels.

If you are interested in this role, please click on Apply Now

Please note that only shortlisted candidates will be contacted, thank you.

Eng Ai Wen, Ivan

EA License Number: 23C2060

Registration ID is R1222887

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Sales and Customer Engagement

• Support sales targets by creating a welcoming shopping experience and handling cash transactions efficiently.

Customer Service and Selling

• Provide exceptional service, build customer relationships, and recommend products tailored to their needs.

Product Presentation and Operations

• Maintain visual merchandising standards, restock displays, and assist with inventory and store upkeep.
• Execute promotions, markdowns, and other directives accurately while supporting overall store operations as needed.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

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