My client is a Swiss based MNC specializing in Piping System and currently looking for a Sales Development Leader to manage a team through the implementation of efficient processes and policies pertaining to the entire process of order fulfillment. The candidate must be able to motivate, coach and mentor the team in ensuring the delivery of quality customer service to the customers.

Job Descriptions:

• To manage, motivate, coach and mentor team members to deliver optimal results through established and/or new processes; responsible for evaluating team performance and provide recommendations to the Head of Sales.
• Responsible for driving initiatives to ensure efficient sales development processes; take ownership over sales development tools including CRM Sales Hub, Customer Service Hub and Nimbus.
• Be responsible in driving the Key Performance Indicators (KPIs) of the team in the following categories:

1. Customer Enquiries
2. Sales Quotations
3. Lead Generation/Qualifications
4. Project Support

• Take up the responsibility as the Sales Development for the allocated industry segment; product selection, preparation of SAP quotation, advising on lead time pre-sales and lead qualifications

Job Responsibilties:

• Aptitude to manage a team – Displays the right attitude and passion in coaching and mentoring a team for success.
• Competent in SAP system
• Process-oriented mindset with the desire to improve processes that will drive the performance of the internal sales team
• Customer-oriented Mindset – Understands the importance of managing customer relationships whilst maintaining the interests of the company
• Displays a strong interest in learning the company's products and solutions
• Communication skills – Able to communicate clearly with the team especially on expected KPIs of the team as well as any process changes to ensure that all iniatives are successfully implemented
• She/he accepts responsibilities with positive attitude, is reliable , responsible and dependable, fulfilling obligations

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Job Description:

• Ensure proper creation and maintenance of project accounts for reporting and compliance with grant terms and conditions.
• Oversee the administration and accounting of research funds.
• Provide support to ensure compliance with terms and conditions of grants awarded by funding agencies/grantors
• Support system implementation activities and process improvement projects.

Finance Business Partnering

• Provide financial advice and support to operating units.
• Provide the necessary support in the implementation of internal audit recommendations where applicable.
• Partner with various central finance officers as well as operating units in the implementation of relevant procedures / policies.

Operational Accounting management

• Conduct reviews to ensure appropriate and timely follow up action is taken by operating units. Areas of review include long outstanding debts, dormant accounts, balance sheet accounts and grant accounts, etc.
• Review for proper set up of Master data accounts for operating units.
• Ensure budget/fund monitoring mechanism is in place for operating units.
• Ensure timely submission of fund requisitions and grant disbursements.
• Monitor research project accounts to ensure timely closure and refunds to grantors upon project completion.
• Liaise with auditors for timely certification of fund requisitions.
• Key liaison person for group audit and claim submissions.

Projects and Operational Excellence

• Review processes with the use of data analytics for continuous improvement.
• Participate in projects and assignments as may be directed from time to time.

Qualifications

• Possess a Degree, preferably in Accountancy, Business Administration or equivalent awarded by a recognised University.
• Preferably with 5 to 7 years of relevant working experience.
• Good knowledge of SAP financial, project, fund and grant management systems would be an advantage.
• Have good, analytical, writing, and communication skills.
• Be meticulous, resourceful with positive work attitude.
• Able to work independently as well as in a team.
• Mature and possess good interpersonal skills.
• Attention to detail, working within a fast-paced environment with tight deadlines and a sense of urgency.
• Knowledge in audit and controls procedures.

Interested candidates pls send your resume to:

[email protected]

Subject: Asst. Finance Manager

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

We are expanding and we are looking for an energetic and self-motivated social media marketing assistant manager to join our growing marketing department in the aesthetics and beauty industry. If you’re an ambitious, creative individual who wants to build a career in social media and content marketing, then we want to work with you. You will be involved in video production, preparing social media posts, social media marketing strategies, SEO content writing, as well as monitoring and managing social platforms.

Roles & responsibilities:

• Developing an overall digital strategy for our TikTok account(s) with trending content.
• Assist in managing social media channels including Facebook, YouTube, Instagram & TikTok.
• Filming and editing engaging videos for TikTok
• Plan detailed schedules and film and upload content regularly.
• Adept with social content marketing and understanding of PR/Influencer/KOL marketing.
• To assist in statistical analysis and managing campaigns
• Ability to ‘think outside the box’ and produce both quick comebacks for audience engagement.
• Managing and growing TikTok account
• Work with marketing team to assist with growth strategies to support revenue goals
• Experience compiling data across social media platforms for weekly/monthly reports, including analysis for insights, optimizations, and future strategy development
• Demonstrates strategic insight to develop long-term execution plans or short-term activations
• Assisting in any marketing-related tasks and events

Skill Sets and Personal Attributes

• Experience in creating TikTok content and designing digital artwork
• Worked in marketing /communications / digital media with at least 4 years of working experience
• Ability to create TikTok video content/ Instagram Reels
• Ability to create lifestyle images for Instagram and Facebook purposes
• Knowledge of Adobe Photoshop or Adobe Illustrator software
• Basic data analysis skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Eye for detail and flair for copywriting
• Passion for the beauty industry
• Proactive with integrity
• Team leader/strategist mindset
• Thrive in challenging dynamic environments and able to make things happen
• Self-starter with pride in personal & company performance
• High energy with a positive ‘can do’ attitude, and result driven
• Able to work in a fast-paced environment

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Description

· Provide customer service support like handling queries

· Collation and checking of grant applications, claims, statistics

· Data recording, scanning, filing and monitoring

· Contacting external parties/ applicants on grant application issues

· Assist in organizing training workshops

· Provide logistic support for events

· Provide support for user testing of system

Requirements:

· Possess at least A Levels or Diploma in any field

· Able to commit for at least 3 months

· Able to commence work immediately or in short notice

· No experience needed, full training will be provided.

· Keen interest in the healthcare/ medical industry

Interested candidates please send a copy of your resume to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Scope

• Porter clients
• Help clients settle down upon arrival at the centre.
• Supervise and/or assist clients in the various activities
• Conduct group programmes and activities for the clients under the supervision of the therapists.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time

Requirements

• Min. N/O level
• With healthcare working experience will be advantageous
• Able to start as soon as possible

Interested applicants, please email your updated CV to [email protected] for more information.

Position Applied: Locum/Perm HCA

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Responsibilities:

· Develop plans and ideas for Events

· Take charge of planning, organizing and executing Corporate Events / Seminars / Workshops, including budgets,

timelines, and resource allocation

· Prepare the required EDM and publicity collaterals and coordinate with partners on programmes as well as

vendors and suppliers to secure the necessary resources.

· Oversee the setup, operation, and teardown of events.

Requirements:

· Degree with minimum 3 years of working experience preferably in organizing seminars/workshops / events etc.

· Highly motivated and passionate in exploring new areas

· Analytical, multi-tasking and time management skills.

· Good written and verbal communication in both English and Chinese

· Ability to work independently and collaboratively with management, members and partners

· Proficiency in Microsoft Office Suite, EDM, website, basic IT skills.

Responsibilities

• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency
• Manages daily aspects of the department and its staff to ensure projects/tasks are completed and goals and customer needs are met
• Collaborates with other managers to plan, direct, and coordinate programs and projects
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Drafts, submits, and presents various performance and management reports
• Manages inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts
• Address employee and customer concerns, such as conflicts or complaints.
• Monitor and ensure a clean and safe working environment

Qualifications & Requirements

• Bachelor’s degree in relevant field
• Ability to create and present ideas, reports, and budgets in various formats
• Able to work both independently and collaboratively.
• Written and verbal communication skills.
• Time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.
• Problem-solving attitude
• Flexibility to work in shifts

• Engage Business on HR matters including manpower planning, budgeting, performance discussions and staff issues.
• Work with Business on manpower planning and structural changes during financial year.
• Review and plan manpower requirements and HR-related costs during the annual budgeting cycle
• Engage Business on staff issues pertaining to confirmation and performance reviews, grievance and exit management.
• Participate and value-add in performance management discussions with Business.
• Provide corresponding analysis and projections vis-a-vis HR reporting metrics
• Manage the end-to-end recruitment process to maintain staffing level to meet business needs.
• Manage recruitment process from attraction, selection, interview and appointment to maintain the staffing level for different level of hires. This includes working with different organizations on the secondment of key personnel to the division(s)
• Support in day-to-day HR operations including but not limited to on-boarding, confirmation, off-boarding.
• Address and provide advice to Business and staff on HR related queries and issues.
• Work with HRP Support team on HR administration and operational matters such as the processing of on/off boarding, transfers and staff confirmation.
• Conduct regular policy and process reviews across various spectrums of HR, where applicable; and where required, work with colleagues in their areas of expertise.
• Build and foster a culture of employee engagement to reinforce the organization’s business strategies and culture for continuous growth and improvement.

Requirements:

• Degree in Business or related field.
• Minimum of 6 years of relevant experience
• Able to start work immediately or on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Data entry
• Assist with account opening administrative work
• Open, staple, sort and scan forms in mailroom
• Administrative support for daily operations.

Requirements

• No experience required as training will be provided
• Able to commence work within short notice

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

❓❓Want to work Office Hours ❓❓

Job scope:

• Preparing patients for dental work.
• Helping with infection control by sterilizing and disinfecting instruments,
• setting up instrument trays, preparing materials
• assisting with dental procedures. Assisting dentists in managing medical and dental emergencies when necessary
• handling walkins/phone calls
• patient enquiries
• scheduling appts

Working hours:

Mon - Fri = 9-5pm

Sat= 9-1pm

Sun= OFF

(42.5hrs)

Requirements:

• no experience needed
• long term commitment

If keen,

TELE me at @basquebcc or WA me at https://wa.me/+6588994649 NOW!

Interested candidates please submit your resume to [email protected]

Emma San

outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Opportunity:

• Exciting opportunity to work with one of the Top 3 Management Consulting Firm in US
• 5 days work week (Office Hour)
• Location: Central
• Up to $3300 (Depending on experience)
• 6 + 6 months contract

Duties:

• Accounts Payable Review and verify invoices
• Sort, code, match invoices with relevant supporting documents and authorization
• Post invoices into Oracle Financials
• Pay suppliers in accordance with payment terms
• Verify petty cash documentation and its supporting receipts; recording the entries in Oracle system and timely reimbursement
• Reconcile creditors sub ledger to general ledger
• Reconciliation of creditor statements of account
• Maintain vendor files
• Correspond with vendors and respond to inquiries
• Provide supporting documentation for audits
• Support in the preparation of GST and withholding tax filings, provision of any supporting documentation required
• Staff expense claims are checked and complied with the standards and policies.

Requirements:

• Minimum Diploma and above.
• At least 2 years of working experience in accounting preferably in accounts payable.
• Required to be expert in Excel with Pivot, Macros knowledge and experience.
• Experience in ERP system, preferably Oracle will be an added advantage.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

• Manage time and attendance records for all staff levels.
• Input and verify job sheets and labor details in the computer system.
• Record and maintain data in system.
• Assist in material requisitions and gate pass entry.
• Organize and maintain department documents, including filing and distribution.
• Update safety and general notice boards in the department.

Requirements:

• Minimum A Level/Diploma holder.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Manager, Sales & Services to join their team

The Job

• Provide administrative support to the team in handling the execution of all wealth management products within deadline and maintaining the sales records.
• Ensure strict compliance with key focus on control and procedural adherence to prevent any operational error.
• Perform checks on accounts opened to ensure that they are in compliance with HSBC requirements
• Ensure that the service principles and standards are followed to achieve the service benchmark
• Resolve enquiries and provide alternative solutions to meet customers’ needs, promptly and efficiently, within reasonable timeline
• Look out for any suspicious transactions and reporting it to relevant party to reduce reputation risk
• Manage the operational risk associated with the role and take action to minimize the likelihood of operational risk occurring i.e. executing transactions accurately to prevent any error resulting with losses
• Examine exception items relating to transactions processing, system messages to prevent any internal fraud and minimizes risks

The Talent

• Preferably degree holder with experience in a retail banking environment with strong focus on customer service
• Preferably with strong experience in dealing with people
• Ability to handle difficult situations with a tact and diplomacy
• Ability to communicate effectively with a diverse group of people of varying background
• Meticulous in paperwork and documentation checks.
• Ability to meet assigned deadlines
• Able to work on Saturdays (half day) - minimally twice a month

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Assistant Manager, Sales & Services
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Job Description:

• To answer phone calls from public enquires
• To assist in scheduling appointments
• To register new and existing patients
• To provide information to people
• To do basic cashiering duties

Job Description

• Min N/O/A levels/ Diploma
• No Experience needed/ Full training and guidance will be provided during work
• Must be able to commit to a minimum of 3 months
• Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Leon Leong De Cong

R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities

• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency
• Manages daily aspects of the department and its staff to ensure projects/tasks are completed and goals and customer needs are met
• Collaborates with other managers to plan, direct, and coordinate programs and projects
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Drafts, submits, and presents various performance and management reports
• Manages inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts
• Address employee and customer concerns, such as conflicts or complaints.
• Monitor and ensure a clean and safe working environment

Qualifications & Requirements

• Bachelor’s degree in relevant field
• Ability to create and present ideas, reports, and budgets in various formats
• Able to work both independently and collaboratively.
• Written and verbal communication skills.
• Time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.
• Problem-solving attitude
• Flexibility to work in shifts

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

[What the role is]

Joint Decontamination Operations Department (JDOD) develops capability as well as coordinates and jointly manages the decontamination operations for Chemical, Biological and Radiological (CBR) incidents with other departments and agencies.

[What you will be working on]

You will be part of a team under the Ops Planning and Development Branch of JDOD to develop the operational plans and build up capability for the recovery phase of chemical, biological and radiological agent incidents. You will be responsible for the following:

• Develop the operational plans and methodologies for carrying out CBR decontamination operations in the Recovery Phase

• Conduct regular review on operational plans and SOPs, as well as vendors’ response plans to ensure and maintain high level of competencies & proficiencies

• Explore CBR-related Decon Technologies to enhance decontamination operation

• Explore, review, and develop CBR-related Decon Technology adoption projects on emerging/existing Decon equipment

• Track the development of emerging/existing CBR-related Decon technologies and assess their suitability and effectiveness for local use

• Manage CBR-related Decon capability development projects

• Oversee the operational readiness of the contractors/service providers

• Provide secretariat support for Steering Committee/Working Group Meetings

• Possible to be deployed for CBR Ops scenarios

• You will be working with other government agencies and NEA Division/Dept that would require the ability to manage multiple priorities and stakeholders at the same time.

• Candidates are required to be physically fit to assist in the conduct of CBR training, exercises, and for operational deployment.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Enjoy planning, and applying critical thinking and analytical reasoning in the area of work

• Previous working experience in the areas of emergency response, and HAZMAT/CBR ops experience will be an advantage

• Proficient in Microsoft applications such as Word, Office Excel and PowerPoint

• Willing to take initiative and carry out plans

• Good organisation skills

• Good team player with strong interpersonal skills and possess the ability to see through assigned tasks independently

• Meticulous with an eye for detail

• Self-driven and always ready to strive for improvement

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager--Assistant-Director--Joint-Decontamination-Operations-Dept-_JR-10000025796

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Manager, Sales & Services to join their team

The Job

• Provide administrative support to the team in handling the execution of all wealth management products within deadline and maintaining the sales records.
• Ensure strict compliance with key focus on control and procedural adherence to prevent any operational error.
• Perform checks on accounts opened to ensure that they are in compliance with HSBC requirements
• Ensure that the service principles and standards are followed to achieve the service benchmark
• Resolve enquiries and provide alternative solutions to meet customers’ needs, promptly and efficiently, within reasonable timeline
• Look out for any suspicious transactions and reporting it to relevant party to reduce reputation risk
• Manage the operational risk associated with the role and take action to minimize the likelihood of operational risk occurring i.e. executing transactions accurately to prevent any error resulting with losses
• Examine exception items relating to transactions processing, system messages to prevent any internal fraud and minimizes risks

The Talent

• Preferably degree holder with experience in a retail banking environment with strong focus on customer service
• Preferably with strong experience in dealing with people
• Ability to handle difficult situations with a tact and diplomacy
• Ability to communicate effectively with a diverse group of people of varying background
• Meticulous in paperwork and documentation checks.
• Ability to meet assigned deadlines
• Able to work on Saturdays (half day) - minimally twice a month

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Assistant Manager, Sales & Services
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918