No quota available

✓ Basic UP TO $2300 + Performance Bonus + Variable Bonus + AWS
✓ OT (Optional)
✓ 15 days AL
✓ Location: Pioneer / Changi

✓ Company Transport provided

✓ PERMANENT / FULL TIME position

Job Scope:
- Picking and Packing
- Receiving
- Stock Check
- Loading and unloading

For interested applicants, kindly submit your resume to Melody (Whatsapp) @ 8875 6003.

EA Personnel Name: Melody Sim
EA Personnel No: R2095899
EA License No: 16C8443

Job Description

• Assist in all administrative duties that supports the business requirements
• Other ad-hoc duties as assigned by the manager from time to time
• Provide administrative support & customer service
• Administration include filing, faxing, cash collection

Requirements

• Minmium 2-3 years experience with similar industry would be advantageous
• No experience are welcomed to apply
• Able to start work immediately would be advantageous

If you would like to be part of our Dynamic Team you may click the APPLY BUTTON NOW!

We regret that only shortlisted candidates would be notified.

Thank you!

*FULL-TIME CLINIC ASSISTANT for GP clinic*

RiverSage Family Clinic at Upper Serangoon View (postal code: 530476)

Someone who is:

- Proactive attitude

- Passionate about service towards patients

- Cohesive team player

- IT savvy

- Previous experience in GP clinic is preferred

Job Scope:

- Provide receptionist duties at front counter

- Prepare and dispense medications

- Maintain the basic cleanliness & hygiene of clinic

- Assist doctors during consultation and clinical procedures (if necessary)

- Ensure accuracy of clinical data entry into computer system

- Able to apply basic patient care

- Maintain filing system, coordinate appointments and other admin duties

- Online submission of insurance claims and government subsidy schemes

Working hours & Remuneration:

$2100 - $2600 for 44 hours/week

Job Types: Full-time

Mornings: Monday to Friday & Saturday or Sunday

Nights: 3 weekday nights / week

Operating Hours:

Monday - Friday: 8am - 1pm, 6-10pm

Saturday & Sundays: 8am - 12noon

Please send resume to [email protected]

Your Team:

At WellAway E-Pharmacy, we are revolutionizing healthcare and pharmacy landscapes in ASEAN through technology and innovation. Beyond being Singapore's first and largest E-Pharmacy & Digital Pharmacy, we strive to deliver novel healthcare solutions to medical professionals and patient communities across the region at the highest standards.

To support our local and regional growth, we are looking for a Sales and Marketing Specialist to join our Business Development team.

Responsibilities:

• Support E-Pharmacy business unit to achieve growth and hit sales/business targets by expanding customer base and building brand awareness.
• Build excellent rapport and long-lasting customer relationships by engaging customers and understanding their needs.
• Understand E-Pharmacy key operations in relation to local healthcare landscapes, to plan and support marketing activities.
• Actively seek out new sales opportunities and identify emerging markets / market shifts while being aware of new products and competition status.
• Assist in sales reports, forecasts, and operational tasks as required.

Job Requirements:

• Degree or Diploma holder in business or healthcare-related discipline, or equivalent experience/certifications.
• 1-3 years experience in direct sales and/or marketing in pharmaceutical or healthcare industry is advantageous.
• Motivated individual with strong interpersonal skills, and comfortable functioning independently in a fast-paced environment.
• Team player with responsibility, initiative, and open to contributing ideas.
• Class 3 / 3A driving license with own vehicle preferred.

Position Overview:

Join our dynamic healthcare team as a Clinic Assistant! We are seeking a dedicated and compassionate individual to provide essential support in our clinic. As a Clinic Assistant, you will play a crucial role in ensuring the smooth and efficient operation of our healthcare facility. This position offers a unique opportunity to contribute to the well-being of our patients and be an integral part of a caring and professional team.

Responsibilities

· Facilitate the openings and closing of clinics

· Assist in registration of walk-in and scheduled patients appointment

· Patient management

· Dispensing of medication

· Administer cashier duties

· Able to address public enquiries on health related protocols and procedures

· Assist in taking vital signs measurement and temperature screening.

· Scheduling medical appointments

· Assist healthcare professionals with administrative tasks, including filing, data entry, and documentation.

· Ensure cleanliness and organization in the reception and waiting areas.

· Collaborate with other team members to coordinate patient care and improve overall clinic efficiency.

· Manage inventory and order medical supplies as necessary.

· Follow established protocols and procedures to uphold the highest standards of patient care.

· Handle any duties assigned by doctor and supervisor

Requirement

· Responsible, team-player, willing to learn

· Minimum 'O' Level, additional healthcare-related education is a plus.

· Previous experience in a healthcare setting or customer service role is preferred.

· Ability to maintain confidentiality and handle sensitive information with discretion.

· 5.5 working days (half day on Sat/Sun)

· Working Shifts: 9am-3pm or 3pm-10pm (Mon-Fri) / 9am-1pm (Alternate Saturdays)

· Open to candidates with no clinical experience

· Immediate availability welcome

Interested candidates, please send resume to [email protected]. Kindly understand that only shortlisted candidates will be notified.

Job Summary:

• Salary up to $4,000 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• To work closely with team manager and be responsible for planning, packaging and marketing revenue channels, across platforms and sites
• To drive partnerships and collaborations to bring iconic, thematic or first ever events into Mall.
• Generate sales leads thru cold calling, responding to new enquiries, under assigned industries/categories and collaborating and partnering with media and event agencies and third parties
• To achieve year-on-year increase in revenue through meaningful and value driven solutions in offering a diverse reach of our shoppers for advertisers and brands.
• Proactive in generating new ideas, in being innovative
• Support with marketing and management of ad site bookings / renewals, for both onsite and digital platforms
• Be key liaison personnel for client account management, including the clearance of concept, content and creative for revenue channels
• Assist in all enquiries and subsequent follow ups with vendors on maintenance operatable requirements in the mall
• Follow up with onboarding of new tenants
• Knowledge on digital marketing, including understanding analytics and able to provide recommendations will be a bonus

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Job Description

• Handle partial sets of accounts for multiple entities
• Prepare journal entries and postings
• Prepare monthly bank reconciliation
• Assist in month-end closing
• Provide day-to-day assistance and administrative support to Finance department
• Suport audit related activities (eg. monthly stock count and annual stock take exercise)
• Opportunity to handle full set of accounts if perform well
• Other ad-hoc duties as assigned

Requirements

• Min LCCI Book-keeping / CAT or equivalent with computer literacy
• 2 years' relevant experience
• Familar with Microsoft Office (Word & Excel)
• Short Notice or Immediate Availability advantageous

Working Hours

Mon - Fri : 8.30am to 6pm

Duties and Responsibilities:

• Handle and support AR function
• Assist in the production of financial statements and applications, preparation of spreadsheets, reports and correspondence as required.
• Perform proper document filing and control.
• Prepare and manage correspondence, licenses, agreements, and reports
• Organize and manage own workload to ensure your contribution to the company's monthly financial reporting process is achieved in a timely and accurate manner.
• Other ad-hoc request as assigned by the management.

Requirements:

• Minimum Diploma in related field.
• Fresh graduates are welcome.
• Exposure with Food & Beverage (F&B) industry will be an added advantage.
• Ability to work independently, with little supervision, resourceful, meticulous and organized.
• An effective team player with good interpersonal and able to work well with internal/external stakeholders.
• Proficient in Microsoft Words / Excel / Power Point.
• Positive attitude and a keen interest to learn.
• Able to commence immediately or within short notice will be an added advantage.
• We regret to inform that only shortlisted candidates will be notified.

As an Assistant Manager/Manager (Tenders and Contracts Management Section) in the Division of Public Cleanliness, you will assist the organisation in ensuring public health cleanliness through the procurement and management of public cleaning and public health cleanliness-related services. You will be responsible for the following:

• Effective and accurate management of public health cleaning contracts and ensuring all payments are in compliance with the Division’s policies and guidelines, including maintaining proper records of billing and invoices from the agencies and service providers
• Liaise with government agencies to review inter-agency agreements to confirm scope of works and assets for cleaning which includes operational and manpower budgetary matters between agencies and NEA
• Plan, call and award new cleaning or public health related contracts in accordance to Government Procurement IM
• Administer and manage operational systems/corporate applications and personnel applications
• Provide operational support to Division and administer Division’s Key Performance Indicators
• Provide analysis and reports to senior management to support policy and sense making
• Accurate management of Division assets
• Provide secretariat support for internal and external meetings

The job might be for you if you possess the following qualities:

• 1 - 2 years of relevant working experience in the areas of government procurement and contract management
• Proficient in Microsoft Office Excel (e.g. toggling excel, functions, prepare creative presentations)
• Enjoys taking initiative and carrying out plans
• Good communication skills and enjoy working with others
• Meticulous with an eye for finer details
• Organised and able to multi-task
• Outgoing, pleasant personality, independent and resourceful
• Self-driven and always ready to strive for improvement
• Highly self-motivated
• A good team player who is able to collaborate effectively with multiple stakeholders
• Proactive and able to work independently with minimal supervision
• Able to work night shift and on weekends or after office hours when required

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager-Manager--Tenders-and-Contracts-Management-Section-_JR-10000026417

Job Highlights

• Birthday leave and department cohesion
• Flexi benefits & Medical enhancement
• Convenient location and walkable distance from MRT

Job Description

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

JOB DESCRIPTION

• Attend to all in-coming sales enquiries
• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Provide support to Sales team on appointment setting and coordination work
• Preparation of sales quotation and follow up with customers on confirmed sales orders
• Arrangement of site survey on customer enquiries
• Manage meeting minutes
• Any other related administrative duties as assigned by superiors

REQUIREMENTS

• Candidate should possess Diploma / professional qualifications in any field.
• Minimum of 2-3 years of working experience in general clerical/administrative duties/sales coordination/customer service-related work.
• Knowledge in Microsoft Office applications, internet savvy.
• Result and customer-oriented individual who possess initiative and excellent interpersonal skills.
• Strong negotiation skills
• Strong communication and presentation skills
• Proactive team player with the ability to work independently.
• Ability to work under pressure in a fast-paced working environment.
• Responsible work attitude with a positive and cheerful personality.
• Candidates who can start work immediately or within short notice will be advantaged

Singapore Data Protection - https://www.info-tech.com.sg/data-protection-policy

Please forward a detailed resume indicating your current/last drawn and expected salary, reason for leaving last employment.

We regret only shortlisted candidates will be notified.

Roles :

-Respond and manage customer enquiries

-Maintain customer and sales records

-Maintain company database

-Assist in preparing costing estimates and quotations

-Prepare and send invoices and service receipts to customers

-Assist with HR matters such as claims, leave records, any other duties assigned

-Data entry and general administrative tasks

-Any other ad-hoc duties assigned

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

An exciting opportunity for an Early Years Teacher Assistant have opened in AIS. If you are someone who is driven in making a positive difference and with passion for growth and development, this role is meant for you!

Responsibilities:

• Maintain classroom organization and procedures (including supervision and rest time) as indicated by teacher;
• Provide administrative support to the classroom teacher in preparation of activities and maintenance ofclassroom stationery;
• Ensure classroom is clean and tidy following activities and ensure all resources are appropriately organized;
• Supervise and interact with students in classroom, during outdoor play and in activities, ensuring students are atall times in a safe and nurturing learning environment;
• Instigate preventative measures to minimise accidents in the classroom and other areas within the Early years;
• Reinforce positive attitudes and behaviour (refer to AIS Welfare Policy and Guidelines);
• Communicate with parents as required in a professional and competent manner;
• Refer parents to teacher with specific enquiries regarding education, welfare, social and emotional development,student interactions and concerns;
• Communicate effectively with parents, teacher and other early years stakeholders regarding any concerns, changesto child’s routine, parental requests or AIS procedure changes;
• Understand and work in accordance with the school policies and procedures as outlined in the HR Handbook and onthe VLE;
• Attend Professional Development where applicable;
• Adhere to AIS dress standards – no denim, sensible shoes, clothes suitable for sitting on the floor, bending tochildren’s level and modest attire;
• Model Sun Safety Policy;
• In conjunction with Classroom Teachers, ensure that hygiene standards are maintained and appropriate supportiveaction is taken with student toileting concerns;
• Assist in bus duty and any other duties specified by Classroom Teacher or Head/Assistant Head of Early Years

Qualifications:

• A minimum Diploma in Early Childhood or similar
• A minimum of 2 years experience in working with small children (aged 2-5) in a school or day care environment
• International experience highly regarded
• Excellent written and spoken English skills
• Further qualifications in Early Childhood would be an advantage.
• Excellent communication skills at all levels
• Patience in dealing with students and parents
• Sound organisational and time management skills
• Nurturing manner and ability to show compassion and care with small children
• Minimal IT skills

Further information about this position is available in the job description found in the AIS website at https://www.ais.com.sg/work-for-us-positions-vacant/.

Applicants are required to read the job description for the role prior to applying and submit a curriculum vitae and a duly completed copy of the School's Job Application Form (downloadable from the school's website) to the email address: [email protected]. Kindly ensure that the position title is clearly specified in the job application form.

Only applications submitted using the school's job application form will be considered.

Hello ,

We are looking for full time and / or part time clinic assistants at a paediatrics clinic in Sengkang.

Clinic hours are

Mondays to Saturdays 9-1230pm

Mondays, Wednesdays, Fridays 2-4 pm

Mondays 630 -830 pm

( shifts available)

Please call us at 3884466 during office hours to enquire.

Thank you

Job Description

• Assist in all administrative duties that supports the business requirements
• Other ad-hoc duties as assigned by the manager from time to time
• Provide administrative support & customer service
• Administration include filing, faxing, cash collection

Requirements

• Minmium 2-3 years experience with similar industry would be advantageous
• No experience are welcomed to apply
• Able to start work immediately would be advantageous

If you would like to be part of our Dynamic Team you may click the APPLY BUTTON NOW!

We regret that only shortlisted candidates would be notified.

Thank you!

Responsibilities:

• Provide end to end service while organizing a trip from booking the tickets, reserving the hotels,
• Organizing travel and preparing travel itineraries, management/handling of correspondences
• Run errands for guests when necessary
• Any other ad-hoc assignments/projects assigned

Requirements:

• Experience as a Personal Assistant or similar role in the travel industry
• Strong multi-tasking skills
• Excellent organizational skills
• Minimum Diploma in in Business Administration, Travel and Tourism, or similar relevant fields with at least 3 years’ experience
• Able to standby for travel changes including weekends as when is required to travel
• Demonstrate a high level of confidentiality and be able to interact and communicate with all levels of staff

Account Executive /Senior Account Executive

Full-Time/ Permanent

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

Make an Impact by

• Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations.
• Support BD Managers for new leads on sales preaching.
• Working closely with Sales to ensure the successful closure of the sales process.
• Co-ordinate customers with wholesale roaming platform vendor, IT & Network teams on customer onboarding, plan creation, platform & network changes.
• Provide after sales technical support. Understand customers’ needs and pain points to address the queries and provide suggestions or solutions.
• Handling customer complaints on technical aspects and perform high level troubleshooting before escalating to network operations.
• Liaising with network on the license and platform expansion with the BD forecast.
• Assess network and supporting platform CRs.
• Plan and support new Platform deployment & migration.
• Keeping abreast of market trends and product & competitor landscapes.

Skills for Success

• Degree in Computer Science, Engineering, or a related field.
• Strong in Interpersonal Skills
• Strong in Stakeholder engagement
• Strong in problem solving & prioritization skills.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Responsibilities for Data entry assistant

• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
• support in adhoc admin duties
• Create spreadsheets with large numbers of figures without mistakes
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation
• Sort and organize paperwork after entering data to ensure it is not lost
• Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment
• Organize and maintain files and databases in a confidential manner
• Manage communication including emails and phone calls
• Screen phone calls, redirect calls, and take messages
• Schedule appointments, meetings, and reservations as needed
• Receive invoices and review for accuracy
• Assist HR Manager on all related HR/Admin duties
• Team player to work in office environment

Qualifications for Data entry Assistant

• High school diploma or general education.
• 1-2 years of clerical, secretarial, or office experience
• Proficient computer skills, including Microsoft Office
• Strong verbal and written communication skills
• Any additional certifications
• High degree of attention to detail
• Data entry experience
• Working knowledge of general office equipment

This position requires incumbent to provide supervision, caregiving and guidance for the children & young persons (CYPs). They are also parental figures, essential for cultivating a warm and nurturing environment by taking care of the physical and psychological needs of the CYPs.

1) Provide support, assistance and supervision in the delivery of services and programs to the children
2) Oversee the healthcare needs of children by being alert to their general health conditions
3) Address behavioral issues of children
4) Carry out operational interventions according to Care Plan
5) Track the presence absence of the children and their daily activities and ensure that they do their chores
6) Oversee the healthcare needs of children by being alert to their general health conditions
healthcare and medical needs for follow up
7) Ensure that comfort, personal hygiene, and the safety needs of the residents are attended
8) Clean and tidy the units, including toilets in the units
9) Attend morning meetings for exchange of information and discuss improvements on caregiving to residents

- Stay vigilant during work hours to manage a big group of children
- Empathise and yet be firm when disciplining the children, and give them appropriate emotional support
- Has relevant working experience in other Homes or child-centred work environment

Working arrangement

• 1pm - 10pm (Tuesday to Friday)
• 9am - 5pm (Saturday)
• Sunday & Monday off

If you have a passion and patience for working with CYPs growing up in difficult situations filled with challenges and trauma, please send your detailed CV and expected salary to apply.

Job Description & Requirements

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.)
• Coordinate and liaise with internal parties to support intercompany activities
• Support forecasting and budgeting exercise as per corporate guidelines
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required

This is a role as an Employment Agent for Maid Agency.

- Placement of FDW to potential clients

- Schedule interviews between FDW and clients

- Arrange for arrival and deployment of FDW

- Necessary paperwork for deployment

- Counselling between FDW and clients if required

- Be willing to take CEI (Basic) License or already have the license

We offer attractive basic and high commission.

Basic salary will be offered based on your experience.

* We do not have headcount for S Pass applications.

Location - Centre

Contract - 6months

Working Hour – 9am to 6pm /5days

Salary - $4000 - $6000

Responsibilities:

• Directly supports the Level Manager and Visiting Directors and generally supports an entire department.
• Coordinates all aspects of executive-level manager appointments, meetings, receptions, and conference calls
• Coordinates travel arrangements; prepares and distributes schedules/agendas for travel, and tracks expense reports
• Handle confidential company and employee information
• Assists in ad-hoc reports on special projects as needed

Requirements:

• Bachelor’s/University degree or equivalent experience
• 5 Years of experience from EA or Administrator in a Banking environment
• Highly proficient in Microsoft Office
• Consistently demonstrates clear and concise written and verbal communication skills

Send your resume to [email protected]

We specialize in providing innovative solutions for the implementation, installation, commissioning and maintenance of IoT, SCADA, Remote Monitoring, Security and Process Control Systems

Responsibilities

• Use designer tools to define delightful, animated, user-friendly SCADA screens, so that information is shown correctly, easy to read and find
• Use of configuration tools to configure IO points to interface with field controllers
• Plan and perform in-house/on-site software testing activities, retrieve and analyze log files, as well as assist in implementing technical fixes, patches and upgrades
• Timely report of work progress, issues to direct supervisor
• Any ad-hoc task as assigned by manager

Prerequisites

• Diploma in Engineering or any other similar disciplines
• Work or internship experience in any of the 3rd party SCADA system (such as Wonderware, iFix, Citect, Ignition)
• Able to work independently, meticulously and outcome driven with good eye for details
• Take ownership of UI design work is a must
• Able to interact and communicate effectively with people of different levels and cultures, and provide timely delivery of assigned work

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK – Empowering the Community.

RESPONSIBILITIES

Key Tasks and Responsibilities

• Document and maintain records of clients' learning and development

• Identify new teaching and learning approaches based on observations• Implement appropriate teaching and caregiving methods based on emerging sector trends, technologies and tools

• Implement classroom management strategies

• Implement developmentally appropriate teaching, learning and caregiving activities aligned to the relevant programme frameworks

• Attend to clients’ needs in their activities of daily living• Identify areas for improvements for routine caregiving

• Perform basic and planned care interventions

• Coordinate activities with families and community stakeholders

• Engage with caregivers to facilitate the continuity of care and learning between home and Centre

• Foster relationships with families to facilitate the continuity of care and learning between home and Centre

• Implement Centre, caregiver and community initiatives and programmes

• Co-develop appropriate teaching and caregiving methods based on emerging sector trends, technologies and tools

• Enhance the learning environment with developmentally appropriate learning materials and resources• Identify areas of improvements for caregiver and community initiatives and programmes

• Participate in professional development and service quality improvement activities

• Participate in quality improvement audits and activities

• Maintain inventories and equipment for centre's programmes

• Apply the health, safety and hygiene practices in accordance with standards and procedures

• Comply with infection prevention and control practices in performing client care activities

• Maintain cleanliness and safety of classrooms and common centre facilities

• Demonstrate behaviour that is aligned with the Organisation's vision, mission and values

• Identify areas for personal development to improve work performance

• NITEC or GCE ‘O’ or ‘N’ Levels.

• Experience in training and working with people with special needs will be an advantage

• Good communication and interpersonal skills

• Motivated and good team player committed to the nurturing of adults with autism