• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Unlock Your Potential with Us!

Are you ready to grow both personally and professionally? We are seeking motivated individuals with a resilient attitude to be part of our clients' marketing campaigns in ASEAN.

Responsibilities:

- Assist in developing and implementing marketing plans to

support our products/services.

- Coordinate marketing activities, including events, promotions, and campaigns.

- Identify target audiences and consumer insights.

Requirements:

- Strong communication and organizational skills.

- Ability to multitask and prioritize tasks in a fast-paced

environment.

- Hardworking and willing to learn.

- Able to work independently or as a team.

Benefits:

- Opportunities for professional growth and development.

- Positive and collaborative work environment.

- Travelling exposure and opportunities

Apply now to find out more! Only shortlisted candidates would be notified

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Title : Assistant Manager - Operational Buyer/Planner

Job Type: Direct contract – (Convert to Permanent)

Job Description:

• More operational than technical
• Business operations focus on Planning and buying
• Huge quantity of PO, Mix of parts
• Direct procurement role
• Dynamically changing location
• Soft skill: Look for the Learning curve of candidate from existing projects
• Experience with Procure to pay

Keywords to look in the profile:

1. Direct procurement experience, handeling multiple variants with parts family
2. Handeling various components for a product
3. Forecasting tools, Demand planning, High complex

Example experience to check with candidate:

• High volume of POs that this role need to manage and the number of part counts due to the years of service life , what type of challenges that she can anticipate and how to overcome it.
• Elaborate on the challenging encounter in her past or current job , on how she went around to resolve the situation.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

• Assist the Physiotherapist (PT) and Occupational Therapist (OT) in setting up residents and clients on therapeutic equipment.
• Assist the PT and OT in setting up and implementing therapeutic intervention and exercises according to resident’s and client’s care plan.
• Assist in running group therapy, conduct recreational and wellness program for the resident and clients.
• Assist OT in the fabrication of orthosis necessary for rehabilitation.
• Assist with basic administrative duties within work area.
• Co-ordinate portering of residents/clients to and from the ward to exercise gyms for therapy activities.
• Assist with handling enquiries, answer phone calls, record and convey messages.
• Assist with maintenance and storage of all therapy equipment and supplies in the department.
• Assist in updating inventory list of equipment/supplies/forms.
• Perform inventory checks of equipment/supplies/forms.
• Tidy therapy area and assist with cleaning duties.
• Perform appropriate ad-hoc duties assigned by the PT and OT and management.

Job requirements

• WSQ Higher Certificate in Healthcare Support (Therapy Support).
• 5 day work week (Mon to Fri), no shifts required.

• Position: Auxiliary Police Officers
• Able to work 12 hours shift
• Salary Package

i. $3,700 to $4,400 (armed)

ii. $2,700 to $3,300 (unarmed)

iii. Bonus of $35,000 paid in tranche

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

* Provide Protection/Escorting VIP or Business partners

* Security Enforcement & Screening Duties

* Traffic, Crowd & Access Control

Requirements:

* 3 N Levels / 1 O Level / WPLN 5 x Level 5

No experience/Diploma in precision/mechanical/mechatronic/electrical/electronic/Industrial or related engineering

Basic (no experiene / fresh)-start from $2600-$2800+OT+allowances>$3K

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

What do you do in your role?

- Do in-person presentations for B2B (business-to-business) meetings.

- Connect with business owners, negotiate deals, and team up to reach more customers.

- Help clients boost their brand visibility and grab a bigger slice of the market.

- Share clear info about our products or services with potential customers.

- Drive growth by expanding our B2B offerings and improving what we do.

- Keep an eye on market trends, customer preferences, and what competitors are up to.

- Take care of current leads and manage those accounts.

- Scout for new leads and work to turn them into new customers.

So, what makes you a good fit?

- Great at talking to people and building relationships with customers.

- Self-driven and good with basic project management, able to work solo or as part of a fast-moving team.

- Can research market trends easily.

- No experience? No problem—everyone's welcome to apply! We’ll provide product training.

- Must be adaptable and comfortable handling uncertain situations.

Responsibilities

Workato is looking for talented and highly motivated results-oriented individuals to join our expanding sales team. In this role, you will be able to demonstrate a successful track record in remotely managing a large diverse territory. You will be comfortable embracing a start-up environment where personal performance is critical and will have the flexibility and determination to participate in any activity to ensure success.

As a Sales Development Representative, you will be responsible for uncovering and developing new opportunities from outbound activities, and building a strong pipeline of sales opportunities to deliver on sales targets. The prospect profile can vary from IT, Business Operations, to Sales / Marketing / Support Operations. You will focus on sales opportunity generation programs and their execution including email and telephone activities. Excellent collaboration and proactive participation with our Marketing, Sales and Customer Success teams is critical to success. As well as contributing through achievement of your goals, you will bring enthusiasm, expertise and creativity to our company.

In this role, you will also be responsible to:

• Set up meetings for the Sales Team and help build the company pipeline.
• Work closely with the Marketing Team on campaigns and GTM efforts.
• Work closely with Sales Team to refine strategy for targeted territories/segments.
• Consult existing customers to understand how they are using Workato currently and where they want to get to as a business.
• Achieve agreed upon sales targets and outcomes within schedule.
• Reach out to customer leads through cold calling and email.
• Continuously improve through feedback.

Requirements

Qualifications / Experience / Soft Skills

• Bachelors Degree - Fresh graduates may apply.
• High energy, positive attitude with the ability to take initiative; strong work ethic, self-directed and resourceful; Discipline to conduct and manage sales cycle process from initial contact through to initial qualification.
• Strong customer orientation, dedication, and passion for delivering a great customer experience.
• Strong collaboration skills; ability to adapt to a dynamic start-up environment with a passion for making an impact.
• Excellent written and oral communication skills in English; ability to convey information clearly and analyze customer requirements as needed to help customer make buying decisions.
• Some technical aptitude and the ability to become deeply fluent in integration and automation solutions.
• Knowledge of business applications, especially applications used in Sales, Marketing, Customer Support such as Google Apps, Outreach, Zoominfo, Slack and SFDC.

Position: Japanese Speaking Sales & Marketing Executive (Job ID: 17101)

• Training will be provided to guide you through the work! :)
• 5min full sheltered walk from Raffles Place MRT
• Hybrid work arrangement
• Basic + Comms + AWS
• Attractive AL benefits

Job Description:

• Develop new business / account and maintain existing clients though telemarketing or sending email.
• Promote total HR solution service such as Placement service, Temporary Staffing service, HR management service and Outsourcing service.
• Provide good customer service and build good rapport with clients.
• Visit clients for meeting.
• Provide clients with latest employment market information and consultation.
• Support organizing client seminar.
• Create/update presentation materials, brochure or any other sales tools when necessary (both in Japanese and English).
• Plan client marketing strategy.
• Liaise with overseas group offices and Japan team.
• Ad-hoc duties assigned by Company.

Job Requirements:

• Self-motivated, target-oriented with positive mindset
• Min 1 year of B to B sales experience preferably
• Good communications and interpersonal skills
• Has good business manner in order to communicate with management level of people
• Possess high energy level and enjoy working in a fast-paced environment
• Business level of English in order to liaise with English Speaking clients
• Conversational level of Japanese in order to liaise with Japanese speaking clients.
• Team player
• Has interest in HR and Marketing area
• PC skill especially Power Point skill
• CEI certified will be advantageous

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

Please find the link below on MOM regulations:

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Lee Yuan Shan
EA Registration No: R1879348
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
EA License No:90C4069

• Report to Sales Director
• Identify sales opportunities by identifying client's requirement
• Research and develop regional sales opportunities and plans
• Build and maintain good rapport with existing, potential clients, channel partners and working partners
• Present and prepare proposal/quotation to clients
• Present Monthly Sales Report
• Manage clients’ expectations and our services to achieve sales target
• Keep track of all sales opportunities and work with superior to ensure that the contracts are generated in a timely manner
• Check contracts and invoices to ensure information are accurate before sending to clients
• Achieve monthly sales target subjected to remuneration package
• Ad-hoc tasks allocated by Sales Director
• Preferably with Class 3 license
• Valid regional sales experience would be an advantage
• Travelling may be expected

We are looking for a motivated and customer-oriented Furniture Sales Representative to join our team. As a Furniture Sales Representative, you will be responsible for assisting customers in selecting the right furniture for their needs, educating them on product features, and providing exceptional customer service throughout the sales process. Your goal will be to drive sales, foster long-term relationships with clients, and contribute to the growth of the company.

Key Responsibilities:

• Customer Interaction: Greet and engage customers in a friendly and professional manner. Assess customer needs and recommend appropriate furniture products based on their preferences, style, and budget.
• Product Knowledge: Maintain in-depth knowledge of furniture products, including materials, features, benefits, and care instructions, to effectively present and explain options to customers.
• Sales Presentations: Demonstrate furniture pieces in a compelling way, showcasing product features and benefits. Create engaging sales presentations tailored to individual customer needs.
• Achieving Sales Targets: Meet or exceed sales quotas and targets, ensuring consistent sales performance. Maximize sales opportunities by upselling complementary products such as accessories, rugs, and lighting.
• Customer Service: Ensure a positive customer experience by answering questions, resolving concerns, and providing information on delivery, warranties, and return policies.
• Follow-Up: Follow up with customers after the sale to ensure satisfaction and encourage repeat business. Build lasting relationships to generate referrals and repeat sales.
• Order Processing: Assist customers in placing orders, processing transactions, and tracking delivery schedules. Ensure timely and accurate order fulfillment.
• Store Maintenance: Help maintain a visually appealing and organized showroom, ensuring furniture displays are well-arranged and product information is clearly displayed.
• Market Trends: Stay informed about industry trends, new product launches, and competitors to maintain a competitive edge in the marketplace.

Qualifications:

• Experience: Previous experience in furniture sales, retail sales, or a related field is preferred, but not required. Experience in interior design or home furnishings is a plus.
• Skills: Strong communication, negotiation, and interpersonal skills. Ability to build rapport with customers and close sales.
• Technical Skills: Comfortable with point-of-sale (POS) systems, order management software, and general computer proficiency.
• Attributes: Positive attitude, goal-driven, and a passion for home furnishings and design. Ability to thrive in a fast-paced, customer-focused environment.
• Physical Requirements: Ability to stand for long periods and assist customers in lifting or arranging furniture when necessary.

Compensation & Benefits:

• Competitive base salary plus commission structure based on sales performance.
• Employee discounts on furniture products.
• Paid time off (PTO) and holidays.
• Ongoing training and development opportunities.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

As an Inbound Sales Development Representative (Vietnamese-speaking) at Airwallex, you will drive Airwallex’s future growth engine by working with the Marketing and Channel Partnerships teams to qualify leads that will build Airwallex’s sales pipeline. You will be responsible for end-to-end management of small and medium enterprise (SME) leads, ranging from qualifying, pitching, onboarding and activating new clients. As a key member of the Growth team, you will also share valuable insights that will help create an even better experience for future clients.

Responsibilities:

• Advocate for Airwallex: Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise.
• Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points.
• Educate and Activate: Teach customers how to leverage the full range of Airwallex products, and ensure adoption of our products.
• Champion Customer Needs: Act as the voice of the customer within Airwallex, ensuring their needs and feedback are heard and addressed.

Minimum qualifications:

• Local Market Knowledge (Vietnam): Proficient in Vietnamese, both written and verbal. You have spent considerable time in Vietnam and are familiar with the local business landscape.
• Strong Hustle: You love sales, and are driven and resilient to achieve KPIs.
• Customer Engagement: Confident in directly engaging with customers to understand their needs and promote Airwallex solutions.
• Communication Skills: Proficiency in verbal and written communication in both English and Vietnamese, and a great communicator on the phone and via email.
• Problem-Solving Abilities: Equipped with strong problem-solving skills, able to address and resolve customer issues effectively.
• Collaborative: Great team player who enjoys tackling the most difficult challenges with your colleagues
• Tech-Savviness: Comfortable with using new software/tools to drive client activation and increase wallet share.
• Industry Experience: Experience in start-up and fintech environments preferred. Less than 5 years experience, and eager to have a strong career in sales.

Company’s Profile:

Julian Grey’s client, a reputable retailer specializing in luxury and high-quality watches, known for their exceptional customer service and a strong presence in the timepiece industry.

Benefits:

· 13th-month bonus & Performance bonus

Responsibilities:

· Attend to walk-in customers and telephone inquiries in a professional manner.

· Work in a goal-oriented environment to ensure monthly sales targets are achieved.

· Maintain high standards of housekeeping and ensure excellent customer service.

Requirements:

· Prior working experience in the watch industry is preferred.

· A good team player with a positive attitude and professionalism.

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested applicants, please WA Adelphe at 93825955.
Shortlisted Candidates will be notified.

Reg No. R1981957

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

• Singapore Based (Jurong East)
• 5.5 days (After 3 months probation alternate Sat), 8:30am - 5:30pm; 8:30am - 12pm
• Experience in sales / administrative roles; basic computer / MS office literacy
• Career Progression Opportunities

Responsibilities:

• Handling sales enquiries;
• Preparing quotations;
• Order processing;
• Coordinate with operations team;
• Support project team for project sales

Requirements:

• Experience in sales / administrative roles
• Basic computer / MS office literacy

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Established Precision Manufacturer is hiring for an experienced Sales person with a strong network to hunt for new business growth.

Responsibilities

• Client Acquisition and Development: Proactively identify and hunt new clients from relevant industries to bring in new businesses and drive growth in manufacturing market

• Market Expertise and Networking: Leverage a strong network of high-level commodity and sourcing decision-makers. Demonstrate resourcefulness in identifying market opportunities and a results-driven approach to achieving business goals.

• Sales and Account Management: Drive sales growth by meeting assigned sales quotas and strategic account objectives.

• Customer Needs Analysis: Regularly assess and validate customer requirements, ensuring tailored solutions that align with their needs.

Requirements

• 8-15+ years in Sales for precision industries/manufacturing or equivalent

• Knowledge/exposure to precision manufacturing process, CNC Machining, Injection moulding etc. advantageous

• Global/International experience

Daily schedule &management , manage n coordinate daily, weekly n monthly agenda, schedule meetings appts and personal engagement, ensuring no conflicts andtime is efficiently allocated.

Book transport for workers or arrangement of logistics / courier Meetings coordinations- take mins of meetings with etc sales, marketing, workers, ensure action points are communicated n followed up

Travel arrangements - plan n organize travel arrangements including flights, registering govt requirement for helper etc, kids n family , accommodation n local transport etc

Payroll & benefit’s administration- liaise w payroll app for workers , n make sure payroll is done correctly (around 20 workers) to make sure OT are submitted correctly n approved by Director or ops manager

Project management - oversee n manage projects

Keep track of important deadlines of all submission for business or personal matters

ALL other admin duties requried

Confidential- maintain strict confidentiality on all biz n personal matters pertaining to director n company / family

Proven experience in PA or admin or similar executive support role Excellent organizational n time mgmt skills Proficiency in MS office n QuickBooks app able to multitask and prioritize daily workload High degree of discretion and confidentiality

Our client is a prominent semiconductor inspection solutions provider, catering to various industries including automotive, telecommunications, and consumer electronics worldwide.

• Coordinate daily shipments and liaise with Freight Forwarders for bookings, ensuring all shipping documents are complete and accurate.
• Manage shipping documentation, including invoices, packing lists, certificates of origin, and more, for internal and external customers.
• Oversee crating, forklift arrangements, and fumigation of crates as necessary for all machine models.
• Handle spare parts packaging and shipping as requested by the marketing department, and perform other ad hoc duties as required.

Requirements:

• GCE N Level and above
• At least 2 years of relevant working experience.
• Proficient in SYSPRO Business software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities:

• Manage a portfolio of corporate tax compliance clients
• Work on tax advisory engagements
• Provide clear updates to the leaders in the team
• Review and improve the process
• Identify tax planning opportunities
• Provide technical training, and
• Mentor and manage junior tax staff including Associates and Senior Associates

Qualifications and requirements:

• Preferably possess any recognised degree in any discipline or equivalent qualification in accounting and/or relevant Professional Qualification
• At least 3 years of relevant corporate tax working experience
• Attained / Attaining Singapore Chartered Tax Professionals (SCTP) Level 2 Corporate Tax accreditation would be an added advantage
• Leading a team and have strong understanding of corporate tax issues
• Strong leadership, communication, and interpersonal skills with a commitment to understand client requirements
• Good writing and communication skills with good knowledge on Microsoft office

Job Description

• Project support: Oversee and support project management activities, including planning, timeline monitoring, and budget tracking, to ensure timely completion of projects for regulatory submissions.
• Project monitoring: Track and report project status to internal and external stakeholders, ensuring deadlines are met for ongoing projects. Provide expert CMC support while monitoring CMO/CDMO activities.
• Documentation management: Manage and maintain project documentation, including protocols, reports, SOPs, and meeting minutes. Facilitate the collection of information from both internal and external stakeholders in a timely manner.
• Stakeholder management: Coordinate external collaborations, including managing agreements and overseeing the quality of deliverables. Monitor activities of CMOs, CDMOs, and other partners.
• Sample and logistics coordination: Handle project logistics, including sample shipment and drug sourcing.
• Regulatory support: Assist in drafting the Quality Section of dossiers for clinical trial and marketing authorization applications, ensuring alignment with regulatory requirements and agency expectations.
• CMC support: Offer strategic guidance to technical teams on CMC regulatory requirements and engage in negotiations to resolve CMC-related issues.
• Others: Perform other duties as assigned by leadership

Job Requirements

• MSc, or BSc in life science/ chemistry
• Experience with office management software like MS office (MS Excel, MS Word, MS PowerPoint) and other project management software
• Strong management and organization skills, attention to details, good written and verbal communication skills
• Superior time-management skill, able to multitask and quickly adapt to dynamic changes
• Knowledge in drug development process and technical/ scientific knowledge.

• Support dental surgeons with operative dentistry, surgical, endodontic, prosthodontic procedures, and dental radiology.
• Maintain the cleanliness and sterility of the dental clinic, as well as the instruments and equipment used within it.

Requirements:

• GCE N level or above
• At least 2 years of work experience in a clinical setting.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Singapore Based (Orchard)
• 5.5 Days - 8.30am to 5.30pm / 8.30am to 1pm
• Minimum O levels is required
• Career Progression Opportunities

Job Scope:

• Maintain & Manage records, Filing, Key in data
• Answering calls, Cashiering, Dispensing of medications
• Maintain hygienic environment, ensure patient safety

Job Requirements:

• Minimum O levels is required

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Purpose

You will be supporting the Claim Team (Shield, Life, Critical Illness, Disability, Personal Accident, General Insurance) to resolve policyholders’ and distribution representatives’ issues relating to claim matters and effectively promote good customer service experience.

The Job

• Ensure claim enquiries and requests received through emails are responded within the expected turnaround time
• Where required, ensure calls to policyholders and distribution representatives relating to claim decisions are promptly rendered
• Assist in call out to distribution representatives and/ or policyholders, to provide basis of decision, for concluded claims. To be able to hold and manage the conversations well, to engage and explain the basis of claim decisions
• Assess and manage appeals, feedbacks and general complaints received from emails. Escalate higher level complaints to Managers and his/ her immediate supervisors
• Resolve any escalated cases assigned by Unit Head
• Recommend new methods to improve operational effectiveness and customer experience
• Guide junior staff members
• Other projects or ad-hoc assignments/ tasks delegated by the Unit Head
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Degree holder, candidates with Professional Certification in Insurance (i.e. M9, M5, CHI, BCP, PGI) will be an added advantage
• 1 year of relevant working experience in complaint handling will be advantageous
• Experience in insurance industry with claim knowledge would be advantageous (with at least 1
• year as people manager)
• Strong communication (both oral and written) and interpersonal skills
• Good listening skills
• Good stress management skill
• Able to work as a team
• Meticulous and quality service oriented
• Professional in any work aspect
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Receptionist Duties:

Acting as a first point of contact for the office, attending to visitors and phone calls.

Greet and welcome guests in a professional and friendly manner.

Maintain a tidy and presentable reception area and meeting room.

Manage incoming and outgoing mail and packages.

Administrative Support:

Provide administrative support to various departments as needed.

Office administrative support such as office documents filing

Handle day to day administrative work;

In-charge of office pantry, environment & cleanliness and office stationery.

Requirement:
-Able to multi-task, as well as, work in a fast paced & collaborative environment

-Experience in office management software such as MS Office (MS Excel, MS Word)

-Excellent communication, interpersonal and cross functional stakeholder management skills