We are looking for a Sales Administrator to join our Asia team. Your role will be crucial in maintaining our high level of service to our customers and supporting business growth in Asia.

DUTIES & RESPONSIBILITIES

• Secure the complete sales process from creating offer, following up, order intake, order processing, delivery arrangements and collection of payments.
• Responsible for offering spare parts and retrofit new compressors to our customers and follow up on offers promptly and efficiently
• Work together with the Asia team and other Sperre offices to develop and expand our business in Asia. Handle the process from order, coordinate shipment arrival, delivery process and invoicing. Including creates orders (ERP BC 365) and distributes order confirmations. Close orders (ERPBC 365) and forward billing to customers.
• Including support with picking and packing ensuring fast and smooth transactions
• Handle inward and outward shipment for compressors and spare parts including all documentation.
• Manage inventory by ordering and updating incoming parts in our warehouse and system
• Assist in account receivables, warranty - and claims processes together with the sales and finance teams

Competences & experiences

• Male or female are welcome for this position.
• Some working experience, Degree holder in any discipline with preference in commercial or technical and preferred affinity with the marine or offshore industry.
• Customer-oriented with strong relationship-building skills and commercial mindset
• Result-driven, organized, responsible and independent
• Good communication skills both oral and written in English
• Team player with a hands-on and practical approach
• Cultural awareness and experience in an international setting are a plus
• Familiarity with MS Office and ERP *BC365 systems is desirable but not mandatory.

Does this sound interesting?

If you are eager to join an international company and take on this dynamic opportunity, please send your CV and a brief motivation to us.

Our values:

• Agile: Our team- and customers rely on our ability to respond.
• Observant: We observe- and foresee team and customer needs.
• Approachable: We are down to earth and always available.
• Responsible: We all have a key to ensure the highest customer satisfaction.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

Sales Strategy & Execution:

• Meet or exceed individual sales targets while contributing to the team’s overall revenue goals.
• Identify and pursue new business opportunities, focusing on partnerships with corporate clients, event organizers, associations, tour operators, travel agencies, and airlines within the assigned portfolio.
• Collaborate in developing and implementing effective sales strategies to meet personal and team targets.
• Regularly analyze market trends and competitor activities, adjusting sales strategies to stay competitive.

Client Relationship Management:

• Based on assigned portfolio, build and maintain strong relationships with key corporate procurement teams, meeting planners, incentive buyers, bookers, airlines, tour operators, and wholesalers.
• Develop and execute strategies to attract new clients while retaining existing ones, ensuring long-term business relationships and repeat bookings.
• Promote the hotel through consistent sales activities, including face-to-face visits, entertainment, hotel tours, product presentations, and attending key networking events.
• Engage with guests from major event organizers staying at the hotel to ensure satisfaction and foster loyalty.
• Resolve client issues or concerns promptly to maintain positive and lasting relationships.
• Actively support and participate in all client-related engagement activities to enhance client satisfaction and loyalty.

Business Development:

• Prospect for new clients, manage incoming leads, and work diligently to close sales deals aligned with revenue targets.
• Identify low occupancy periods and develop targeted strategies to maximize room sales during these times.
• Provide recommendations to regain lost accounts and implement special programs to boost volume, occupancy, average rates, and overall revenue from these accounts.
• Develop a targeted prospect list to attract business from competitor hotels and increase market share.
• Continuously identify and source new business opportunities across all revenue-generating areas to maximize overall hotel revenue.
• Maintain a keen awareness of competitors' strengths, weaknesses, and pricing strategies to stay ahead in the market.
• Stay informed about market dynamics, client demographics, seasonal trends, and industry developments to ensure the hotel remains competitive.

Account Management:

• Review and analyze account portfolio regularly, presenting performance analysis and forward action plans to sales leader.
• Monitor key accounts, bookers, and customers, ensuring continuous engagement and satisfaction.

Sales Operations:

• Oversee the preparation and management of all sales contracts, proposals, and agreements, ensuring accuracy and compliance with hotel policies.
• Work closely with the Revenue Management team to optimize room inventory and pricing strategies in alignment with market demand.
• Coordinate with other departments (e.g., Banquet, Operations, Front Office) to ensure seamless service delivery and high levels of client satisfaction.
• Ensure all incoming correspondence and telephone inquiries are handled efficiently and in a timely manner.
• Represent the hotel at trade shows, sales missions, industry events, and networking opportunities to enhance brand visibility and generate leads.
• Participate actively in hotel meetings, contributing to the development of broader hotel strategies and initiatives.

Marketing and Promotional Activities:

• Partner with the marketing team to develop promotional materials, online content, and campaigns aimed at driving business from target segments.
• Ensure all sales materials, presentations, and proposals reflect the hotel’s brand identity and messaging.
• Attend key sales and PR-related events to effectively promote the hotel.

Administrative Duties:

• Maintain accurate records of client interactions, sales activities, and group details using the hotel’s CRM system.
• Prepare regular reports on sales performance, client feedback, and market trends, providing insights for continuous improvement.
• Offer feedback and suggestions to enhance sales processes and achieve better results.
• Ensure compliance with all hotel policies, procedures, and relevant legal and regulatory requirements.
• Establish and regularly update mailing lists and databases to support sales activities.

Other Responsibilities:

• Stay updated on industry trends and best practices to maintain a competitive edge in the market.
• Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.

Responsibilities

• Provide comprehensive details about new and pre-owned vehicles, including specifications, features, and conditions, to prospective customers.
• Conduct detailed vehicle inspections to evaluate their condition, performance, and market value for accurate assessments.
• Create engaging and precise vehicle listings, complete with professional photographs and detailed descriptions, for marketing purposes.
• Leverage various marketing platforms, including social media, online marketplaces, and traditional advertising, to promote available vehicles effectively.
• Highlight unique features and benefits of vehicles during presentations to prospective partners, enhancing the sales experience.
• Negotiate terms and pricing with clients to meet sales objectives while maximizing customer satisfaction.
• Ensure smooth transaction closures by preparing accurate documentation and completing all necessary paperwork efficiently.
• Establish and nurture strong relationships with customers, consignors, and partners to ensure clear communication and repeat business opportunities.

Requirements:

• Proven experience in automotive sales, with a strong track record of meeting or exceeding sales targets.
• In-depth knowledge of various automotive makes, models, and features, as well as the ability to evaluate vehicle conditions accurately.
• Excellent interpersonal, verbal, and written communication skills to build trust and effectively negotiate deals.
• Proficiency in using digital tools and platforms for listing, marketing, and managing vehicle sales.
• A valid Singapore driving license is highly preferred.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L6Y7XRVR

· Must be familiar with general office practices and tasks to support the business.

· Have math aptitude.

· Providing real-time scheduling support by booking appointments and preventing conflicts.

· Able to operate standard office equipment, such as copiers, calculators, adding machines, etc.

· Must be familiar with filing systems.

· Have ability to work quickly and accurately while performing repetitive tasks paying close attention to detail while maintaining accuracy and speed.

· Demonstrate flexibility and willingness to adapt to new responsibilities and changes in the work environment.

· Must be able to work independently on routine and recurring aspects of an assignment.

· Should have ability to perform various word processing functions, such as creating, formatting, revising, retrieving, and storing documents (MS Office products).

· Must possess excellent verbal and written communication skills, calendar management and must possess problem solving skills and be able to multi task.

· Effective working with others.

· Maintain polite and professional communication via phone, e-mail, and mail.

· Fluency in Vietnamese is required as the clients are located in Vietnam and daily interaction will be expected.

• Analysis and reporting via Excel and web based tools • Master Data maintenance • Key interface with offsite order management team • SAP based stock deployment • Other ad hoc daily operational, reporting and analysis tasks

Job Summary

Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).

Core Work Activities

Building and Maintaining Customer Base

• Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
• Follow up on referrals/leads from owners.
• Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
• Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
• Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.

Giving Sales Presentations

• Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
• Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
• Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
• Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
• Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
• Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
• Practice and continue to develop and improve sales script and presentation.
• Ensure clear understanding of finance options and present as an approach to ownership.
• Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
• Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
• Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
• Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.

Conducting and Managing Business Transactions

• Assure complete and accurate processing of documents pertaining to sales.
• Review details of contracts with prospective owners and Owners once they decide on purchase.
• Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
• Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
• Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
• Complete purchase summary worksheet at end of each sale.
• Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.

Providing Service to Others

• Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
• Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.

Other

• Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
• Demonstrate total understanding of the culture and processes of the organization.
• Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
• Participate in formal training sessions offered by management team.
• Attend daily huddles and regularly scheduled team/manager meetings.
• Assist in the development and mentoring of other Sales/Membership Executives as requested.
• Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
• Perform other duties as assigned.
• Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).

PREFERRED QUALIFICATIONS

• Required language(s): This role is expected to communicate to English or Bahasa Indonesian speaking guests. Knowledge of English/Bahasa Indonesian dialect is essential
• Minimum high school diploma Secondary Level or Diploma Level
• One-year sales experience
• Must be willing to work on weekends and holidays as required by business needs.
• Working hours: Wednesday to Friday: 3pm to 11pm
• Saturday and Sunday: 10am to 7pm

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Reporting to the Director of Sales & Marketing or designate, the Sales Manager will assist the Director of Sales to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel.

Responsibilities:

• Responsible for designated portfolio for the hotel – industry expert in the portfolio.
• Clear understanding of the hotel’s business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Versatile in selling various components for the hotel (F&B / Catering / Weddings).
• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate.
• Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/ MICE or Leisure clients.
• Provide after-sales service and in particular to ensure all guests feedbacks are brought to management’s attention and communicate with the respective departments for proper handling. Ensure that all feedbacks are reviewed, investigated and initiate follow-up action.
• Closely following up on all business leads within a 24 hour response time line to clients.
• Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client’s organisation.
• Familiarize with latest market trends and new business development opportunities and activities.
• Work closely with Revenue Management Team to ensure proposed rate negotiations meet the financial needs of the hotels.
• Always provide the highest quality of service to the clients.
• Practises professional account qualification on consistent basis.
• Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales/ Director of Sales and Marketing.
• Responsible for an assigned sales target in accordance to market segment.
• Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion.
• Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans.
• Work closely with assigned buddy during absence & render assistance.
• Manages and develops relationships with key internal and external stakeholders.
• Proficient in Compset hotel champion & market intelligence.

Requirements:

• Minimum Diploma in hospitality management
• Minimum 5 years of sales experience and at least 2 years experience in a luxury hotel with proven sales track record will be of an advantage
• Relevant experience in handling Corporate/MICE/Leisure segment
• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills
• Good influencing skills and the ability to effectively deal with internal and external customers
• An excellent team player who is able to work under pressure and meeting tight deadlines
• Solid negotiation and presentation skills

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

About this role:

Wells Fargo is seeking a Capital Markets Middle Office Specialist to join our APAC Sales Support team, predominately focused on covering the Japan sales team.

In this role, you will:

• Provide operational support for Fixed Income Credit/Rates sales desks across Asia (focused primarily on Japan) covering products including but not limited to Cash Bonds, US Treasuries, Mortgage-Backed Securities, Futures and OTC derivatives products.
• Perform daily front to back trade processing such as: Trade allocation, CTM trade affirmation and allocation, trade confirmation and SSI management
• Daily failed trade and risk management.
• Manage and build relationships with external clients, including email and phone query management, and act as the single point of contact for clients.
• Liaise with other support and control divisions such as Trading Middle Office and Settlement on resolution of day-to-day issues.
• Liaise and maintain relationships with global partners such as IT, COO, Ops Risk and Project Management.
• Take initiative to improve operational efficiency and ensure processes are performed in a robust and controlled environment
• Participate in UAT and new product initiatives.

Required Qualifications:

• 2+ years of Capital Markets industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Proficient in written and spoken Japanese due to internal and external stakeholder engagement

Desired Qualifications:

• Bachelor's degree in finance or relevant disciplines with minimum 5 years of relevant experiences
• Relevant experiences in Credit and Rates related products is an advantage
• Excellent communication and interpersonal skills with strong analytical/problem solving skills
• Detail orientated with strong sense of control
• Experience with CTM is an advantage
• Able to work on flexible hours to accommodate covering Japan business

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business PartnersProficient in MS Office

Responsibilities:

a) Attend to walk-in customers and provide a high standard of customer service

b) Ensure that individual and outlet targets are achieved

c) Ensure adherence of outlet staff to all company policies / procedures, such as punctuality etc

d) Works closely with fellow shop assistants and develop good cooperation and teamwork

e) Ensure proper grooming standards which are in line with company's image at all times

f) Upkeep shop and maintain display standards

g) Ensure storeroom is maintained clean and neat at all times in accordance with company's guidelines/ requirements

h) Ensure that merchandise & visual display is adhered to HQ direction

Our client is a prominent semiconductor inspection solutions provider, catering to various industries including automotive, telecommunications, and consumer electronics worldwide.

• Coordinate daily shipments and liaise with Freight Forwarders for bookings, ensuring all shipping documents are complete and accurate.
• Manage shipping documentation, including invoices, packing lists, certificates of origin, and more, for internal and external customers.
• Oversee crating, forklift arrangements, and fumigation of crates as necessary for all machine models.
• Handle spare parts packaging and shipping as requested by the marketing department, and perform other ad hoc duties as required.

Requirements:

• GCE N Level and above
• At least 2 years of relevant working experience.
• Proficient in SYSPRO Business software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The incumbent will be required to:

Primary Function

• Handle guest telephone and email inquiries and improve guest experience score.
• Offer appropriate room types and price inclusions, upsell, and handle price objections.
• Ensure all reservations are thoroughly reviewed before the guest’s arrival.
• Review daily reservations booked, reservations cancelled, and arrival reports.
• Manage group block activities, e.g. cut-off dates, rooming lists, pick-up, wash, etc.
• Track sales and promotions and provide feedback to Sales & Marketing departments.
• Manage the department’s roster and guide team members in executing operational tasks.
• Advocate Revenue Management culture across all hotel departments.
• Communicate rates, monitor call quality, and manage forecast, pick-up and actual revenue data.

Revenue Management

• Manage and maintain Opera Cloud PMS and Synxis CRS for rate loading, close-out and open-up dates, rate restrictions, occupancy monitoring, overbooking management, and inventory control.
• Assists in achieving maximum room rate, yield and conversions.
• Monitor the reservation process and ensure accurate room type, market codes, source codes, and rate codes.
• Communicate all current rates, packages and promotions to the front office.
• Ensure block allotments are loaded and released on time.
• Manage “no show” reservations and ensure accurate charging.

Finance Management

• Process deposit, posting charges, and noting billing instructions in the hotel system.
• Ensure accurate payment is routed accurately to company accounts.
• Ensure package elements are accurately allocated.
• Ensure accurate information is communicated to guests, e.g. payment, guarantee, cancellation, and no-show policy.
• Ensure all commissions payable are accurate and submitted to finance timely.