Create your new journey with us to make a difference!

We are a sales and marketing company and work with international cilent to create awareness and increase cilent marketing share with face to face interaction!

What you can look forward to:

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Build rapport and establish long term relationships with customers
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure creation of a successful event programme
• Assist in refining company’s sales strategy and processes
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc) is a bonus

Benefits

• Total Salary Compensation = Basic Salary + Sales Commission
• Basic Salary Range: SGD 3000 to SGD 4500 per month depending on qualifications & experience
• Sales commission and incentives (uncapped - the more sales you close, the more commission you earn)
• Achieve monthly sales targets and earn on average SGD 4,000 to SGD 5,000 OTE (with uncapped commissions) through a competitive commission structure
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips

Job Description: Executive, Corporate Sales

Company Overview: Avantus is an SSG Authorized Training Provider and a trusted partner for numerous vendors, offering a wide range of funded and non-funded training programs in Singapore. We are committed to delivering top-notch educational experiences and certifications to our clients, helping them enhance their skills and achieve their professional goals.

Position Overview: We are seeking a highly-driven and motivated Sales Executive to join our dynamic team. This role is ideal for individuals passionate about Training and Certification, Skills Development, and Lifelong Learning. As a Sales Executive, you will play a critical role in driving business growth by building and nurturing relationships with both new and existing clients. Your primary objective will be to convert leads and opportunities into successful sales, consistently meeting and exceeding sales targets.

Key Responsibilities:

Drive Sales and Achieve Targets: Proactively engage with potential and existing clients to promote our extensive catalog of learning products and services. Strive to meet and exceed individual sales targets.

Client Relationship Management: Establish and maintain strong relationships with new and existing Enterprise accounts. Ensure client satisfaction through continuous support and service excellence.

Sales Campaigns: Collaborate on sales campaigns to boost brand awareness and generate leads. Engage with clients through various channels to maximize campaign effectiveness.

Market Expansion: Identify and pursue opportunities to expand our customer base. Grow industry contacts and enhance brand visibility through strategic networking and engagement.

Ethical Standards: Uphold the highest levels of business ethics and integrity in all client interactions and sales activities.

Reporting and Performance: Meet regular reporting requirements and demonstrate consistent performance aligned with company objectives.

Job Highlights:

• High Sales Commission and Incentives
• Monthly Additional Sales Perks
• Attractive On-Target Earnings

Qualifications:

• Demonstrated interest in Training and Certification, Skills Development, and Lifelong Learning.
• Strong interpersonal and communication skills.
• Proven ability to meet and exceed sales targets.
• Experience in managing enterprise accounts is an advantage.
• Ability to work independently and as part of a team.

Why Join Us: This is an exciting opportunity for a sales professional looking to gain valuable experience and exposure in the fast-growing field of training and certification. Join us at Avantus and contribute to our mission of empowering individuals and organizations through education.

Apply now and be a part of our success story!

What you’ll do

We’re currently looking for a Sales Development Representative in our team. You will drive Airwallex’s future growth engine to develop leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities. Finally, you enjoy building – you like to actively participate in the prospecting and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

This role is based in Singapore.

Responsibilities:

• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
• Move qualified leads through the buyer journey with the goal of booking product demonstrations
• Execute ‘plays’ or designed touch points in a customer journey through cold calls, emails, chat and social media
• Present product information to customers once you have identified their needs
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Inform and recommend outreach strategies and best practices by testing various touch points

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Strong motivator and self starter who is able to operate in a hyper growth environment
• Natural communicator who loves connecting to people
• Ambitious to make an impact and have a constant desire to improve yourself
• Demonstrate resilience to adapt to changing market conditions and maintain consistent sales performance
• Process driven – You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
• A team player – You are a natural at building relationships with your colleagues but can work independently at ease
• Track record of top performance or prior success in an SDR-related role
• Superior verbal and written communication skills
• Fluency in English is required
• Strong interest in technology and/or financial services

Job Description

Daily operational duties (internal):

• Respond to email and call queries from customers appropriately and in a timely manner.
• Work closely with all internal departments (sales team) & customers for order fulfilment & provisioning requirements in a timely manner.
• Actively monitor order-processing status until case is completed.
• Coordination for daily hardware delivery to customers.
• Attend to first line troubleshooting for customers for mobile services.
• Ensure prompt & timely update of data entry into internal CRM system.
• Check daily reports on customer’s mobility provisioning requirements.
• Develop and maintain positive relationships with customers to ensure positive customer experience.
• Undertake any other Ad-hoc duties as assigned by supervisor.

Daily operational duties (external to suppliers):

• Order submission & procurement of services from multiple vendors to fulfil customer’s orders
• To be the Point-of-Contact with suppliers on daily operational matters to ensure smooth processing and order fulfilment
• Check and ensure accuracy of cost invoiced by suppliers then reconcile & submit bill disputes to suppliers when required.

Job Requirements

• At least 2-3 years of experience in order fulfilment and sales support
• Strong follow-up and co-ordination skills
• Good interpersonal skills to work well with all levels
• Good communication skills both written and verbal
• Good team player with initiative
• Meticulous in numbers and analytical
• Proactive & self-motivated
• Able to work under stress

The Sales Director is accountable for the management, preservation, and growth of Smiths Detection business in the region including all sales and Customer Relationship Management in the North Asia market, positioning Smiths Detection as the market leading provider of choice across all market segments. This includes the achievement of Orders, Revenue and Profit targets as set by the business. The Sales Director is accountable and responsible for the day to day leadership, management, and development of the sales team.

Ownership of financial performance:

• Directly responsible for achieving North Asia's financial targets, including orders, revenue, profit, and cash receipts
• Develop and manage annual sales budgets

Strategic Influence:

• Shape and execute the sales strategy for North Asia, ensuring alignment with corporate goals and adapting to market changes
• Maintain and manage 5-year strategic plan of all opportunities in market
• Devise & implement the company sales strategy and monitor effectiveness, adjust as required
• Devise and implement new business initiatives to drive sales

Market Management:

• Management of North Asia order intake pipeline to achieve targets
• Create and implement sales action plans for the markets to achieve targets
• Implement an effective sales pipeline and lead tracking process
• Devise and recommend actions on a continuous basis to ensure business performance

Operational Excellence:

• Ensure compliance with Smiths Detection processes and policies, including opportunity approvals as dictated by DOA
• Implementing sales routines to assess regular sales and company performance against KPI’s
• Implement best practices in sales techniques, thereby enhancing operational efficiency
• Project sales volumes and profit for all products and solutions, including aftermarket, and manage the Integrated Business Planning process
• Ensuring the company ERP (SAP) is being used correctly and effectively

Competitive Edge:

• Monitor competitor activity and respond accordingly, devising and implementing strategies to counter activities
• Maintain control and awareness of political, economic, social, technological, environment and legal context across the region, including early identification of changing trends, and take actions accordingly

Client and Stakeholder Engagement:

• Build and maintain strong relationships with key customers and distributors
• Speak at conferences and events about the company’s products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Negotiate contractual agreements to deliver favorable commercial outcomes for Smiths Detection

Team Development and Performance:

• Lead and mentor a team of Regional Sales Managers and foster a high-performance culture and ensuring team targets are met.
• Maintain team results and performance monitoring, creating results by counselling, coaching, mentoring, and managing performance. Plan, monitor and appraise team results and manage the performance of all members of the sales team
• Establish sales objectives and develop sales plans for all Regional Sales Managers and associated markets and ensure targets are met.
• Ensure the organisation has an effective sales training and development program
• Implement best practice in sales techniques throughout the department.
• Contribute to team effort by achieving individual sales targets

Qualifications

• Proven sales experience, meeting, or exceeding targets
• Degree in Business Administration, or similar.
• Demonstrable experience as head of sales, developing client-focused, differentiated, and achievable solutions
• A strong track record of success in solution/complex program selling
• Understanding of different aspects of the business (Operations, Procurement, Supply Chain, Service, Marketing, R&D, Legal & Finance).
• Strong leadership qualities.
• Excellent communication skills.
• Meticulous attention to detail.
• Strong IT skills and knowledge of MS Office
• The ability and motivation to persistently pursue and achieve stretching objectives which drive the business forward.
• The ability to effectively lead and manage the performance of people by being a role model to others, monitoring progress on objectives and leadership behaviors and coaching others for success, in line with the Smiths Way
• The ability to build an effective network of relationships both internally and externally, understanding the customers’ needs.
• The ability to engage, challenge and work effectively with others, within culture diversified team and customers and internal stakeholders and team globally.
• Willing and able to identify and support change and continuous improvement in own and wider business environment.
• Culturally aware & tolerant

Job Description

- Develop close working relationship with customers championing products.

- Identify niche market segments locally, create market awareness, new product positioning and launch, develop and implement effective marketing programs with the timely support to penetrate, expand and accelerate business growth.

- Understand market trends, competitions, local market culture/customer expectations in order to achieve the organizations’ goals.

- Liaise with management and on various matters – develop jointly common marketing goals/strategies, share marketing information, obtain courses information

Qualifications:

• Bachelor’s degree in engineering, preferably in Mechanical, Chemical, or Electrical Engineering.
• Minimum 1-3 years of experience in a sales / engineering role, ideally within the semiconductor, biotech, or pharmaceutical industries ( advantage )
• Strong technical aptitude and the ability to understand complex technical products.
• Excellent communication, negotiation, and interpersonal skills.
• Proven track record of meeting or exceeding sales targets.
• Ability to travel as required ( for roadshow if there is any, good exposure )

Who We Are:

We are a fast growing and one of the most competitive direct contractor and innovative interior design firms in Singapore. We produce kitchen cabinets with features that other IDs and contractor simply cannot do. We have our own workers (carpenters, tilers, plumbers, painters, partition, demolition, electrical, etc.), factories and product warehouses to support timely completion of our renovation projects. We are particularly strong in kitchens, toilets and vinyl flooring renovations.

If you have a few years of experience in interior design/renovations, and would like to easily double or triple your income, we would like to meet you. It is very easy to close sales with all our competitive advantages in the market. We also welcome designers without experience. Comprehensive training and mentorship are provided.

Working Location: Just opposite Paya Lebar MRT

Responsibilities:

- Handle sales inquiries with quality leads provided

- Discuss and propose design adhering to clients’ requirements and needs - Provide quotation and space planning

- Design conceptualization, advisory on materials, colors, texture, etc to clients

- Site & project management from inception to handover

- Plan project schedule efficiently to meet clients’ deadlines

- Build rapport and work closely with sub-contractors and own workers to ensure quality and smooth deliveries

- Project management/site coordination arrangement and schedule the respective contractors & suppliers.

Requirements:

- Competent knowledge and passion for excellence in design

- Site and project management experience

- Working knowledge of Microsoft EXCEL spreadsheet software

- Knowledge of Photoshop, Sketchup, AutoCAD would be advantageous

- Preference for candidates who are bilingual

- Creative thinking, innovative, confident & positive working attitude

- Great sense of ownership and responsibility

- Meticulous, efficient, well organized and able to multi-task

- Able to work independently & as a team to meet project timelines

- Self-motivated and sales target driven

- Responsible, proactive & good work attitude

- Outspoken, not afraid to speak with people

- Required language(s): English and other languages

- Training will be provided

- Only Singaporeans/PR may apply

Interested applicants can apply with a comprehensive resume. Applicants without relevant experience are welcome to apply as training will be provided.

Only shortlisted candidates will be notified.

1. Company Overview

ECHOMARKETING SG PTE.LTD. operates both offline and online channels under Daily&Co. We introduce popular Korean brands to the Singapore market, including the mattress brand Mongze, the massager brand Klug, Korea's No.1 athleisure brand andar, the vegan brand Titad, and the cosmetics brand Mixsoon. Additionally, we plan to continue bringing outstanding products loved in Korea to the Singapore market and, ultimately, expand into the Southeast Asian market.

2. Responsibilities

POS Setting

- Regularly update the POS system to reflect new promotions, discounts, or product listings.

- Reconcile daily sales reports with the POS system

Stock Management

- Ensure timely restocking of promotional items

Staff Training

- Train staff to deeply understand the brand and products, enabling them to engage with customers naturally and effectively.

Daily Briefings

- Share important updates about promotions, new arrivals, or operational changes with the team at the start of the shift.

Store Events

- Develop and execute in-store promotions, discounts, or events that align with seasonal themes or special occasions, driving foot traffic and boosting sales.

- Design and execute store layouts and displays based on seasonal trends or upcoming events to enhance customer engagement.

3. Requirements

- Bachelor’s degree in Retail, Business, Marketing, Management or a related field.

- Relevant experience in managing e-commerce platforms(Shopify) is preferred.

- Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels is preferred.

- Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners are preferred.

- Attention to detail and a responsible attitude toward inventory management and ensuring cross-channel consistency are preferred.

- Proficiency in Microsoft Office and e-commerce platforms (e.g., Shopify, point-of-sale systems) is preferred.

4. Benefits & Perks

- 20% Employee discount for other products

- Support personal development programs

Roles & Responsibilities:

• Organize and schedule sales meetings, both online and for overseas trips, as required.
• Provide assistance to the sales team in maintaining a network of contacts to support business growth.
• Manage invoicing processes for clients and the China sales channel.
• Ensure a high standard of customer service when communicating with clients via email, phone calls, or WeChat.
• Handle the renewal of existing client accounts within the China market.
• Support the sales team by managing documentation sent to and from China clients and sales partners.

Requirements:

• Must have a minimum of 2 years' full-time experience in a Sales Support role.
• Proficient in written and spoken Chinese for effective communication with clients and partners.
• Demonstrate initiative with strong follow-up skills to ensure tasks are completed promptly.
• Capable of working independently, with a self-motivated and flexible approach.
• Willingness to travel domestically when required, with the possibility of international travel in the future.
• Ability to work with multiple stakeholders daily to resolve issues, discuss client requirements, and find solutions.
• Possess excellent organizational skills with strong attention to detail.

Role:

• Manage sales operations within designated territories for marine spare parts.
• Maintain customer relationships throughout the sales cycle.
• Coordinate engineering support for sales activities.
• Meet sales targets in collaboration with the Business Manager.
• Engage with potential customers including Agents, Ship Managers, and Ship Owners.
• Align sales priorities with the company’s marketing strategy.
• Provide input to ensure product range meets market needs.
• Negotiate contracts under favorable market conditions.
• Participate in public relations events with marketing counterparts.
• Contribute to exhibitions, demonstrations, and trade shows.
• Prepare and deliver quotations following established procedures.
• Process orders according to current guidelines.
• Assist in ensuring accurate ordering during internal contract reviews.
• Gather market intelligence to inform company strategy.
• Assist in developing sales plans and budgets.
• Advise on and enforce sales policies and procedures.

Requirements:

• A minimum of 3 years’ experience in roles such as Sales Manager or Inside Sales.
• Previous experience in sales within the Marine industry.
• A self-motivated and proactive individual.
• A creative thinker with the ability to innovate.
• Good network connections with ship owners and ship managers.

1. Carry out the sales & marketing activities for new & existing products which includes a range of dental, skincare & health products
2. Ensure the achievement of prescribed sales target
3. Assist in evaluating new & existing products through the gathering of market information
4. Manage, service, and expand existing customer base. Acquire new accounts (Clinics & Retails)
5. Tracking sales statistics, inventory control & replenishment of stocks
6. Perform business building
7. Self-motivated, energetic, and independent with good interpersonal and communication skills(especially in English)
8. Responsible, Result –oriented & Meticulous with strong analytical, organizational, multi-tasking skills
9. Sales & customer service oriented
10. Experienced sales representatives in the healthcare sector or Fresh diploma graduate with health science background especially dental hygiene, nursing, or pharmaceutical science.
11. Pleasant personality

About Jal

Since 2017, we have grown to 6 studios in Singapore, 3 in Malaysia, 1 in Indonesia and Dubai as well as built a diverse community of over 2,000 practitioners. We continue to grow and expanding to Philipines and looking for an experienced Sales Executive to be part of the Sales team. You will be responsible for the sales and business acquisition of the respective studio. He/she has to attend to walk-in inquiries, follow up on the leads that are generated by digital marketing and other channels.

The responsibilities can be divided into 3 parts:

- Conversion to Trials where the Studio Manager will attend to leads, address their questions about the classes and book an appropriate trial class for them after understanding his/her needs/goals.

- Attending to Trials: when the prospect comes for a trial class, he/she will have a positive experience and explain the various packages and try to close the sales.

- Post-sales services: The Studio Manager must also follow up with the members after closing to ensure that he/she attends the classes regularly, attend to feedback and provide continuous customer services. This will ensure the likelihood of the members to renew the package later or also create opportunities to recommend other workshops or personal training that meets the needs of the members.

The Sales Executives is an acting Studio Manager who has to maintain the studio in good condition with the support of the cleaning team and Customer Care Executive. In the absence of the CCE, you are required to step in and be present in the studio to cover.
The person should treat the studio as his/her own business and possess the following skills:

Entrepreneurial, excellent interpersonal skills, a communicative, genuine sense of helpfulness, enjoy meeting different people, and fulfilling their needs. Also able to handle complaints well, can handle stress and fast pace environment.

Those from the Fitness field will be an advantage.

6 days job Annual leave + Medical + staff benefit to all our Yoga classes.

You will also be given commission on top of the basic salary monthly.

Storefriendly is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 conveniently located branches across the island. To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

The Group is actively expanding its products and footprint and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

SALES EXECUTIVES

Job Scope

• Follow up on sales enquiries from online channels, call-ins, emails, messages and/or referrals.
• Understand customers' requirements and recommend our products and services as solutions.
• Provide quotations, follow ups and maintain necessary communication with customers.
• Schedule viewing appointments with customers.
• Coordinate with the respective branches to coordinate customers' viewing, move-in and/or other arrangements.
• Ensure the customer database is updated accurately and promptly.
• No shift hours or cold calling
• Attractive individual and team commission based on achievement of sales targets (in addition to basic salary advertised).

At Storefriendly, we believe that sales and customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for someone who is:

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 years working experience, especially if in sales/customer service and can start work immediately.

Highlights

• No shift work - suitable for candidates with family or study commitments.
• No cold calling needed.
• Attractive basic salary, commision and allowances (over and above basic salary).
• Company structure facilitates career progression and job specialisation.

If you're a people person who loves helping others, then we want to hear from you! Write in and tell us about yourself, expected salary and earliest availability.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

The Estee Lauder Companies is recruiting a Commercial Sales & Education Manager for The Ordinary. This role will be based in Singapore and will work closely with the Senior Commercial Director of DECIEM APAC as well as the Commercial Director of the Singapore Affiliate for the achievement of The Ordinary retail sales and operational efficiencies across all doors and counters while increasing brand awareness through localized content creation and delivery. The successful incumbent will also be responsible for the recruitment, development and in-store coaching support to the retail consultants and counter managers to support Retail Sales, product knowledge, client recruitment and retention, and counter operational procedures on an ongoing basis.

What You Will Achieve:

1. Commercial Sales Management:

a) In-Store Coaching:

• Coach each door to ensure that the highest customer service standards are maintained at the point-of-sale
• Coach each Consultant team on service, selling behaviours, and connecting with clients
• Lead by example via counter coaching – work alongside each Consultant team to provide on-going Education (service and selling skills/product knowledge) and reinforcement of Key Performance Indicators (KPI’s)
• Review on a monthly basis each Counter/Store manager’s KPI’s – which may include Hourly Productivity, client growth YOY, MOB, and Booked Appointments (or variations by brand)
• Enhance performance and address concerns via in-store coaching
• Where required, drive the recruitment and performance development process, with the support of HR for all employees, in line with Company recruitment techniques and philosophies
• Provide support, advice and direction to Counter / Store Managers and Consultant teams in all matters pertaining to their roles and activities in-store
• Counter Manager development / Leadership Programs, inducting new managers & retail staff in-store with regards to sales and service skills
• Ensuring team members are aware of upcoming activities, marketing support and sales support
• Instructions and directions on action plan, supervision and staffing issues
• Receiving and communicating feedback from team with regards to promotional mechanics, store activities, competitors’ activities
• Assist in set up of promotional sites and new counters, conduct quarterly team assessments in conjunction with the Counter / Store Managers
• Recommend and implement course of action – training needs, succession planning etc.
• Supporting Counter / Store Manager during key trading and promotional activities
• Lead the orientation of Counter / Store Manager / New Consultants in-store
• Participate in the driving of digital learning (where available) for all Consultants and Beauty Advisors, to develop retail capabilities, register new and update existing ‘eLearning’ users, maximize participation and reinforce key learnings.
• Ensure Consultant / Beauty Advisors gain thorough understanding and knowledge of Brand principles, including the importance of Signature Services / Purpose and excellence in customer service and sales achievement Lead by example, whilst on counter, at all times
• Ensure all Consultants / Beauty Advisors attend education seminars as required and according to curriculum guidelines Liaise with Retail partners to negotiate attendance as required

b) Sales Management:

• Support Head of Commercial in planning and execution of marketing and visual merchandising activities
• Collaborate with Counter/Store Manager to develop weekly and monthly targets (both quantitative and qualitative) and action plans
• Drive Retail Sales, Service and Marketing activities in line with Brand Strategy implementation
• Develop and maintain Retailer Relationships in order to secure appropriate labour planning and operational efficiencies to achieve specific goals and strategies
• Manage and deliver demonstration costs to targets Where necessary ensure rosters meet business needs and productivity measures
• Prepare and update for review and discussion – achievement of sales targets, key business issues, opportunities, education plans, etc when required
• Maintain an ongoing awareness of the performance of the Brand in each door versus competition Plan and implement improvement and recommendations for a course of action
• Ensure that all counters / stores follow merchandising, grooming and hygiene standards as directed by the Brand
• Participate in all appropriate Management meetings and training seminars
• Review Module and Category Mix every 6 months based on POS sell through to maintain healthy counter inventory
• Verify Consultants’ paperwork relating to staff purchase / incentives claim approval of Annual / Unpaid Leave Forms
• Consult with ELC Human Resources on any potential people issues
• Ensure Counter Managers are maintaining adequate levels of stock on hand, and are utilizing store processes to address stock issues
• Provide assistance and coaching where necessary
• Ensure all return authorizations are completed in each Store by date required
• Ensure quarterly tester orders are placed by all accounts
• Input information to Payroll within specified timeframes

2. Education Management:

• Collaborate with the Head of Commercial and Head of Partnerships on the regional consumer education strategy to deliver a best-in-class experience for our people and our retailers
• Localize and execute the Global Consumer Education strategy within the region
• Assessment of internal and external learning engagement and needs, owning the plan to close relevant gaps within the market
• Collaborate with the Global Consumer Education team, understanding and delivering global objectives and KPIs while relaying feedback on market trends that impact global content generation/refinement
• Facilitate impactful education sessions among diverse audiences at cadence/frequency required, including delivery to large groups in a classroom-style setting
• Support all NPD launches through facilitation of Key Product Knowledge and educational content delivery across multiple channels in the market
• Lead and drive the promotion of a customer-focused culture within the retail teams by providing in-store, in-person support and motivation
• Work with the Area Managers on delivering education-based KPIs that serve the total business needs
• Monitor service and education standards in DECIEM staffed locations, identify development needs within our teams and partner with retail team to execute and measure success
• Train retail staff on in store promotions and how to execute selling methods effectively
• Support local Communications and Brand Marketing teams in key Brand Equity building projects/tasks on an as-needed basis
• Support pop-ups/events throughout the region
• Be the market and regional expert on education, training and facilitation. Maintain in-depth knowledge of market trends, demographics and consumer needs

What You Will Need:

• Minimum 4 years of experience managing commercial sales & education management retail at a managerial level
• Excellent interpersonal and communication skills
• Excellent coach and communicator
• A good listener, skilled at winning people over
• Team player, inspires and mentors a team, likes to lead by example, inspires enthusiasm
• Self-reliant with the ability to make solid business decisions independently
• Ability to relate with different stakeholders and enjoys the fast-paced retail environment
• Ability to manage multiple responsibilities
• Proactive in problem-solving and taking initiative to improve business
• Passionate desire to make sales targets
• Ability to motivate others to achieve specific goals and strategies
• Numeric ability essential - Computer literate in Excel and Word
• Experience in building impactful training programs that deliver results
• Must have exceptional leadership and coaching skills to develop people internally and externally
• Must be an excellent networker in order to grow relationships with Retail Partners
• Personal grooming must reflect/promote grooming and hygiene standards

What We Offer:

We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career:

• Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, relocations and new experiences.
• Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities, including flexible working hours and enhanced parental leave.

Who We Are:

We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles:

• Unwavering commitment to quality and excellence.
• Infusing creativity and innovation throughout all aspects of the business.
• Nurturing and developing world-class talent.
• Cultivating an inclusive and diverse workplace.
• Acting responsibly and caring for the communities we serve.

There are exciting opportunities in the Asia-Pacific region. Over the last few years, APAC has become a powerhouse for growth and a core “center of gravity” for our company. We are the market leader in APAC and the region continues to lead global growth. Today, we employ more than 16,500 full time staff in the APAC region, where the company operates 13 affiliate offices and pioneering R&D facilities. There are thousands of points of sale, including our free-standing stores and e-commerce sites catering to consumers offline and online.