Reporting to the Chief Executive Officer, the Head of Corporate Communications Department (CCD) is responsible for leading and developing the communications strategies and policies of Singapore Children’s Society and effectively advocating the charity’s cause.

Job Description

• Lead the department’s strategic planning and budgeting in support of the Organisation’s goals and service strategy
• Translate corporate communications strategy into actionable goals for the department’s performance
• Lead and manage the Corporate Communications team to ensure effective stakeholder communications and education, as well as maintain and protect our brand and reputation through the various communications platforms, collateral and initiatives
• In charge of managing the corporate website of the Society, including periodic enhancements of the website and content management
• Responsible for the department’s smooth day-to-day operations in managing public and media queries, external communications and reputation management
• Prepare quarterly reports and insights for the Standing Committee and management to track performance and identify trends, gaps and opportunities to position the organisation for success
• Provide public relations counsel to the management and key staff
• Manage the department’s talents and resources, including charting the professional development and performance management of talents within the department, mentoring the team to sharpen their skills
• Lead and mentor staff in our media management efforts including handling of media queries and interviews, as well as pitching stories to the media on the work of the Society
• Oversee and contribute towards content creation for social media by working closely with centres and departments, and supporting the development of a social media strategy to improve engagement rate and following
• Oversee Society’s marketing and communications efforts, particularly in outreach to the general public or identified groups of audience e.g. public education on parenting practices
• Oversee and contribute towards Society publications like annual report, Sunbeam newsletters, corporate collateral as well as Staff E-newsletter, including copywriting, editing and proofreading, producing quality publications that aid in stakeholder education and employee communication
• Oversee and support the work of protecting our brand and reputation, including crisis communications. This includes reviewing collateral and written materials of other departments and centres, to ensure our logo is correctly applied and copywriting is factual and of good quality to protect our reputation and work
• Responsible for data protection and ensuring our practices keep our stakeholders’ data protected
• Identify best practices and continually improve SOPs, promoting a culture of professional excellence
• Represent the organisation at relevant conferences, networking events, meetings etc as needed

Requirements

• Degree holder with a minimum of 8 years of related working experience; with at least 2 years of managerial experience and leading teams
• Preferably knowledgeable and familiar with the non-profit sector
• Excellent communication and writing skills to craft press releases, media FAQs, CEO messages, speeches and internal and external communications. Proficiency in Chinese would be an advantage to engage Chinese-speaking target audience
• Influential leader with the ability to work at both strategic and operational levels and build a high-performance team
• Media relations and Public Relations skills as well as crisis communications and management
• Track record of developing brand positioning and shaping messaging strategies leading to increased brand recognition
• Knowledge and understanding of social media marketing and other digital marketing tactics
• Self-starter, highly organised, meticulous, passionate team player with strong interpersonal skills
• Alignment to the Society’s core values of being compassionate and caring, commitment, professionalism, integrity and openness to change

Core Responsibilities:

1. Sales Administration Support

All administrative support required for Project Sales Team

- Handle incoming sales call/ emails and perform leads administration

- Sourcing for new leads from Tender Portals

- Create, compile and submit tender documents

- Assist in preparing quotations & proposal

All administrative support required for the Services Sales Team

- Preparation of maintenance contract renewal notice

- Preparation of services sales report to track renewal

2. Marketing Support

All administration support to the Marketing Team with key focus in sales-related activities

- Assist in developing marketing material

- Assist in marketing projects/ events

3. Other roles

- Supporting the Head of Operations and MD in all other administrative matters

- Buddy to the Administration Executive

- Assist to match supplier invoices with the necessary documents and key into the system

- Other ad-hoc duties as assigned

Job Specifications:

Education Qualification:

· Minimum Diploma in any discipline or A Level

Experience:

· Fresh Graduate or min 1 year of working experience or max 3 years working experience

· Knowledge of MS Office, Teams

· Able to work independently

· Able to start work immediately

· At least 10 years experience
· Willing to work on holidays / work on shifts / change of shift
· Able to stand/work for long hours



1 COOK FOOD IN A TIMELY MANNER

2 SET UP THE KITCHEN WITH COOKING EQUIPMENT, LIKE KNIVES, PANS AND FOOD SCALES

3 STUDY EACH RECIPE AND GATHERING ALL NECESSARY INGREDIENTS

4 WORK TOGETHER WITH KITCHEN STAFF AND DELEGATE TASKS RELATED TO MEAL PREP, COOKING AND DELIVERING FOOD TO DINERS IN A TIMELY FASHION

5 FOLLOW THE BUDGET ESTABLISHED BY THE RESTAURANT MANAGER

6 ENSURE SAFETY AND SANITATION PRACTICES IN THE KITCHEN

7 KEEP UP WITH INDUSTRY TRENDS AND CREATE NEW RECIPES

We're looking for an AI Agent Development (Assistant) Product Manager to join our dynamic team. In this innovative role, you'll have the chance to transform our student recruitment process using cutting-edge AI technology.

Responsibilities:

• Assist in the development and management of AI agent products, ensuring alignment with company goals and customer needs.
• Collaborate with cross-functional teams including engineering, design, marketing, and customer support to define product requirements and features.
• Conduct market research and analysis to identify trends, opportunities, and competitive landscape in the AI technology market.
• Support the product development lifecycle from ideation to launch, including requirement gathering, feature prioritization, and sprint planning.
• Work closely with AI engineers to understand technical feasibility, scope, and limitations of AI agent functionalities.
• Develop AI agents for enhancing student recruitment, ensuring their effectiveness and efficiency.
• Ensure smooth integration of AI agents with communication platforms such as WeChat Official Account, WeCom, WhatsApp, and websites.
• Leverage chat history and FAQs for AI learning and response accuracy, continuously improving the AI agent's performance.
• Collaborate with the recruitment team to optimize workflows and streamline recruitment processes.
• Assist in creating product documentation, including user guides, release notes, and technical specifications.
• Support product testing and quality assurance efforts to ensure product performance and reliability.
• Assist in monitoring product metrics and KPIs, and provide insights for product improvement and optimization.
• Stay updated on industry best practices, emerging technologies, and advancements in AI to drive innovation and maintain competitive advantage.
• Support the Product Manager in day-to-day tasks and strategic initiatives as needed.

Requirements:

• Educational Qualification: Bachelor's Degree in Computer Science or related field.
• Experience: Significant experience in AI development, with a focus on OpenAI GPTs.
• Technical Skills: Proficiency in AI and machine learning technologies. Expertise in API development and integration with platforms like WeChat Official Account, WeCom, WhatsApp, and Websites. Advanced programming skills.
• Language Skills: English and Chinese (Proficiency in Chinese will be prioritised)
• Other Skills: Strong analytical and problem-solving abilities. Effective communication and teamwork capabilities. Independence in handling tasks and managing priorities.

Job Type：

• Both Full-time and Part-time is welcome
• Full-time is preferred.

Job Location:

Onsite

Are you seeking the new norm career opportunities?

We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

Who we are

Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.

Our DELIVERIES:

· Quality

· Speed

· Technology

· Right Pricing

· User eXperience

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

Sales Account Manager (ICT & Outsourcing)

Job Title: Sales Account Manager (ICT & Outsourcing)

Work Location: Central Area, Singapore

Job Type: Permanent

Job Summary

The Account Manager acts as a key point of contact between an organisation and its clients. He/She possesses thorough product knowledge and oversees product and/or service sales. He/she works with customers to identify their needs and prepares reports by collecting, analysing, and summarising sales information. He/she contacts existing customers to discuss and give recommendations on how specific products or services can meet their needs. He/she maintains customer relationships to strategically place new products and drive sales for long-term growth.

He/she works in a fast-paced and dynamic environment, and travels frequently to clients' premises for meetings. He/she is familiar with client relationship management and sales tools. He/she is knowledgeable of the organisation's products and services, as well as trends, developments and challenges of the industry domain.

The Account Manager is a resourceful, people-focused and persistent individual, who takes rejection as a personal challenge to succeed when given opportunity. He/she appreciates the value of long lasting relationships and prioritises efforts to build trust with existing and potential customers. He/she exhibits good listening skills and is able to establish rapport with customers and team members alike easily.

Primary Responsibilities:

A) Business Development and Sales Generation

· To promote and market Thatz 2.0 core competencies in Business Solutions and Nextgen Enterprise ICT Services.

· Responsible for business development, revenue growth, productivity, and profit of each customer engagement.

· Implement sales strategy, identify new sales opportunities, and convert sales opportunities to meet sales targets.

· Prepare proposals, costings, quotations, and presentation deck, as well as lead the meetings with customers to turn the business opportunity into sales.

· Advise the customer on technology adoption and implementation strategy including architecture, integration, selection, and operation to improve the success of the customer’s business operation.

· Manage and coordinate resources, as well as, meet contract obligations to deliver good customer satisfaction.

· Collaborate with the Technical Support Team to develop effective sales action programs.

· Work closely with Channel Partners and Principals to develop and promote new products and services to existing, as well as, new clientele.

B. Customer Relationship Management

· Establish and sustain strong business relationships between Thatz and the customers through informal meetings and networking activities.

· Seek business opportunities from customers and fulfill their business needs promptly to convert them into sales.

C. Others

· Strategize, plan, execute, and monitor/review/modify the business development and sales function implementations to achieve the agreed objectives and targets ahead of schedule or on a timely basis.

· Support regional business expansion plan, when necessary.

What we are looking for?

1. Diploma in Sales and Marketing, or related field.

2. At least 2 years of working experience, preferably in the Sales and Marketing field in the ICT industry with good customer engagement expertise.

3. Professional, enterprising, resourceful, self-initiated/starter/motivated, detailed, and sales/result-oriented personnel.

4. Quick learner and adaptive to a dynamic working environment.

5. Reliable and able to take ownership of areas under your responsibilities.

6. A team player and able to work under pressure.

7. Excellent English writing and communication skills.

8. Looking for long-term career advancement within the company.

ARE YOU THATZ ONE?

Get in touch

· Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

· Apply through this application or send your resume to [email protected]

· All shortlisted candidates will be contacted

As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more!

Instagram: https://instagram.com/thatz_international

Telegram: https://t.me/+Qfwm_1-DbIhmMjc1

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: linkedin.com/in/thatz-recruiter-25234548

STAY SAFE AND HEALTHY! TAKE CARE!

Job Description

We are looking for an Sales Executive to join our team at DeltaFrontier in Singapore. An innovative Singapore-based company, DeltaFrontier is a fast-growing value-added solution partner providing cutting-edge technologies in the AI and IoT industry. As a regional distributor, we strive to be a leading new technology solution and product supplier.

Why DeltaFrontier?

DeltaFrontier's success is attributed largely to the highly skilled staff we employ and the professional service we provide, allowing us to expand speedily in this region. Our team is the driving force of the company, forging ahead to accomplish its mission and vision. Consisting primarily of proactive, accountable and creative talents with hands-on experience, you can learn from our MNC-background team to support various pre-and post-sales projects.

• You want the primary responsibility of supporting sales growth initiatives across South East Asia.
• You are passionate about new technologies and high growth in the upcoming years.
• You love working in a startup environment and can take responsibility in critical projects.

Responsibilities

· Identify and prospect potential clients through various channels, including cold calling, networking, referrals, and industry events.

· Build and maintain strong relationships with existing and new clients.

· Understand client needs and requirements and provide suitable product/service solutions.

· Conduct product presentations and demonstrations to clients.

· Prepare and present sales proposals and negotiate contract terms.

· Collaborate with internal teams to ensure seamless execution and delivery of products/services.

· Stay up-to-date with industry trends, competitors, and market conditions.

· Meet or exceed sales targets and contribute to the overall sales strategy.

· Maintain accurate sales records and provide regular sales reports to the management team.

Requirements

· Proven experience as a Sales Executive or similar sales role.

· Excellent communication and negotiation skills.

· Strong interpersonal skills and the ability to build and maintain relationships.

· Goal-oriented and self-motivated with a drive to achieve sales targets.

· Ability to work independently as well as collaboratively in a team environment.

· Familiarity with IT Software and knowledge of our products/services is a plus.

· Experience in Physical Security is a big plus

· Proficiency in using CRM software and other sales tools.

· Bachelor's degree in Business, Marketing, or a related field is preferred.

· Singaporean citizenship or valid work permit in Singapore.

· Ability to work independently and as part of a team in a dynamic, entrepreneurial environment.

· High level of integrity and confidentiality.

What we offer

· A great team and culture with an MNC-background management team.

· Competitive salary and benefits.

· High growth opportunity for career development.

· Colleague recognition awards.

· Regional business travel expansion.

DeltaFrontier Pte Ltd

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

1. Assist the Clients with basic activities of daily living

2. Facilitating individual and group activities

3. Assist with therapy or nursing under supervision of the healthcare professionals

4. Transport clients to and from home and Dementia Centre

Requirements :

• Singaporeans preferred
• No experience needed, training will be provided
• With an HMI Certificate in Healthcare support (Nursing) or equivalent will be an advertage
• Highly motivated & ability working in a team

Working Location : Headquarters at Beach Road

Working hour (2 shifts)

1st Shift : Monday to Friday 7:30 am to 5:15 pm

2nd Shift : Monday to Friday 9:00 am to 6:45 pm

About Antler

Antler is the investor backing the world’s most driven founders, from day zero to greatness. Founded on the belief that people innovating is the key to building a better future, we partner with people across six continents to launch and scale high-potential startups that address meaningful opportunities and challenges. Knowing that exceptional founders can come from anywhere with any background, we have offices in 30 locations, including Austin, New York, London, Berlin, Stockholm, Bangalore, Jakarta, Singapore, Seoul, Tokyo, and Sydney. Our global community backs people from the beginning with co-founder matching, deep business model validation, initial capital, expansion support, and follow-on funding. Fueled by a personal passion that goes beyond traditional investing, we have helped create and invested in more than 1,050 startups across a wide range of industries and technologies, with the goal of backing more than 6,000 by 2030.

A better future won’t happen automatically—the world needs talented, determined, and resilient people to build it. Antler team members are part of an ambitious global community dedicated to helping the most driven founders move the world forward. We ease the path to entrepreneurship so more exceptional people can launch and scale companies that disrupt the status quo, create employment, contribute to GDP, and drive technology development and adoption. As the world presents an ever-increasing number of opportunities and challenges, founders are more needed than ever to address them. Join us to support them and help make progress inevitable

The Role

We are looking for an Office Administrator & Assistant to be a supportive force that empowers our Singapore team and management. The ideal person for the job will be a proactive problem solver with strong communication skills and meticulous attention to detail. He/she will have previous experience working in an office environment, performing administrative duties, and providing support to management.

Responsibilities

Office Administration - The incumbent will provide a full spectrum of administrative operations support to the office, including but not limited to office maintenance and arrangements, supervising the office cleaner, handling mail, coordinating vendors for office facility procurement and maintenance and management of all external vendors.

Assistant - The incumbent should be comfortable providing sophisticated calendar management to the MD, Capital and Elevate teams by scheduling appointments, meetings, engagements and daily activities including running errands. She will also serve as the primary point of contact for internal and external parties on all matters pertaining to the MD, Capital and Elevate teams. She will be responsible for managing and coordinating travel and travel related activities including flights, hotels and transport for the MD and other senior executives. She will also need to assist in planning and coordinating all corporate and company events.

Our client in Singapore is in need of a full-cycle sales recruiter.  This role will be responsible for recruiter sales and solution architect roles. The role is remote and contract.

Responsibilities:

• Perform IQAM within the stipulated time-frame and with accuracy
• Perform Kitting, Exchange and supply the consumables within the stipulated time-frame
• Carry out the cycle-count and consumable shelf-life check at the stipulated time frame set
• Perform the train operation by delivering kitting to production cells and collecting finished goods from production

Requirements:

• Min. GCE “O” level
• Experience in a production environment will be an advantage
• Experienced in basic warehouse operations

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus is provided at designated MRT stations

Job Description & Requirements

• Daily administration of front desk duties such as answering calls, handling clients enquiries via email/phone, filing and etc
• Simple accounting works using a user-friendly accounting software to generate sales invoices
• Handle incoming or outgoing couriers, postages and mailing of documents.
• Handle any administrative and clerical work given
• Candidate must possess at least minimum GCE O' Level or Diploma in any field
• At least 1 year(s) of working experience in the related field will be an added advantage for this position
• Assisting Auditors with bank confirmations, audit schedules & formalities.
• Organized, meticulous, able to multi-task and work independently with positive working attitude.
• Be proactive, ready to take on new responsibilities and willing to learn new things
• Having a good eye for details
• Good interpersonal and communication skills and able to relate well with staff from all levels
• Must be proficient in English (both verbal and written)
• Proficiency in MS Excel and MS Word
• Able to commence work immediately or within short notice will be an advantage.
• Basic training will be provided

· Meet, greet and lead guests to their seats.

· Take customer orders and deliver food and beverages.

· Clear and remove soiled dishes.

· Present bills to customer and collect payment from the customer.

· Arrange table settings and maintain a tidy dining area.

· Prepare and set-up restaurant for service.

· Respond promptly to customer inquiries.

· Undertake any other duties as requested by the Manager.

Job Requirements

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of sales
• 
  
• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Join Our Team!

We are a well-loved clinic in Bukit Timah, dedicated to providing high-quality healthcare services to our community. As we continue to grow, we are looking for a passionate and dedicated Clinic Assistant to join our dynamic team. This is an incredible opportunity to contribute to the health and well-being of our patients while working in a supportive and professional environment. At our core, we believe in supporting our employees so they can better serve our patients. We also offer home care services and are experiencing growth, providing ample opportunities for career advancement and engaging in meaningful work. Working with us is not just a job; it’s a chance to make a real difference by creating lasting relationships with patients.

Key Responsibilities:

• Assist in the day-to-day operations of the clinic, including patient registration, appointment scheduling, and handling patient inquiries with professionalism and empathy.
• Support our healthcare professionals by preparing examination rooms, assisting with basic procedures, and ensuring a clean and organized environment.
• Manage patient records with confidentiality and accuracy, updating and maintaining electronic and paper records as required.
• Handle billing and cashiering duties, ensuring transactions are processed efficiently and accurately.
• Provide patients with information regarding clinic services, health packages, and general assistance.

Requirements:

• Minimum GCE 'N' Level or equivalent.
• Excellent communication and interpersonal skills, with the ability to interact positively with patients and team members.
• Prior experience in a healthcare setting is advantageous but not mandatory; training will be provided.
• Proficiency in basic computer operations and office software.
• A compassionate, patient-centric approach with a strong commitment to confidentiality and ethical standards.
• Ability to work in a fast-paced environment and multitask effectively.
• Willingness to work on a rotating shift basis, including weekends.

We Offer:

• A competitive salary package commensurate with experience and qualifications.
• Comprehensive training and professional development opportunities.
• A supportive team environment where your work makes a real difference in the lives of our patients.
• Staff benefits and wellness programs.
• Opportunities for career growth and engaging in interesting and meaningful work that fosters relationships with patients.

If you are motivated to make a positive impact in healthcare and possess the requisite skills and qualities, we would love to hear from you. Join us in our mission to provide exceptional care and make a difference in the community.

How to Apply:

Please send your resume and a cover letter detailing your interest and suitability for the role to [email protected] . We regret that only shortlisted candidates will be notified.

Application Deadline: 30th April 2024

Be part of our dedicated team in delivering healthcare excellence and improving the lives of those we serve. We look forward to welcoming you to our clinic family!

As a content creator at SAL, you will play a pivotal role in the implementation of the Academy’s strategic communications plan. You will be tasked to create compelling content across various mediums to drive engagement with key stakeholders. This role involves writing high-quality articles and creating videos, conducting interviews, and developing visually appealing graphics that complement other content forms. Additionally, you will design content for electronic direct mails (eDMs) and SAL's weekly internal newsletter, keeping SAL members and staff informed about events and updates.

Responsibilities:

• Create high-quality content, including articles and videos that align with SAL’s strategic communications plan and increase engagement with key stakeholders.
• Plan, film and edit video content that is engaging and informative.
• Build relationships with SAL members and conduct interviews to support the above.
• Develop visually appealing and informative graphics and visual assets that complement other forms of content.
• Design and produce content for electronic direct mails (eDMs) and social media to inform SAL's members and stakeholders about events and updates.
• Contribute to the production of SAL's annual report by creating content including written reports, graphics, and visuals, to communicate SAL's achievements and activities to stakeholders.
• Design and produce content for SAL’s weekly internal newsletter.
• Stay updated on legal industry trends, news, and developments to produce relevant and timely content.
• Work closely with other teams, such as marketing, events, and legal research, to align content creation with SAL's initiatives and campaigns.
• Manage the procurement process related for the team, including sourcing necessary equipment, services, and materials.
• Coordinate and facilitate corporate visits to SAL, ensuring a smooth and informative experience for visitors while capturing and documenting key moments.

Requirements:

• Bachelor’s degree in communications, journalism or relevant field.
• Minimum of 2-3 years’ experience in journalism/content creation.
• Proven experience in content creation, writing, video production, and graphic design
• Strong writing and editing skills, with a keen eye for detail.
• Proficiency in video editing software (e.g., Adobe Premiere Pro) and graphic design software (e.g., Adobe Photoshop, Illustrator, Canva) are advantageous.
• Familiar with various social media platforms and their best practices.
• Creativity and a passion for storytelling

Responsible for proactively soliciting and managing group with meeting/catering opportunities with significant revenue potential. Managing group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over to the Event Management team properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE

• High school diploma; 2 years’ experience in the sales and marketing, guest services, front desk or related professional area. OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK SALES ACTIVITIES

Understanding Market Opportunities & Driving Revenue:

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity.
• Responds to incoming group/catering opportunities for the property that are outside parameters of the Group Sales.
• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue.
• Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events.

Maximizes revenue by upselling packages and creative food and beverage:

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service:

• Handles complex business with significant revenue potential as well as significant customer expectations.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Provides excellent customer service in order to grow share of the account.

Executes brand’s Customer Service Standards and property’s Brand Standards:

• Executes and supports the business Customer Service Standards and property’s Brand Standards. Participates in and practices daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships:

• Works collaboratively with off-property sales channels (e.g., Group Sales, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
• Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff.

Additional Responsibilities:

• Utilizes intranet for resources and information. Conducts site inspections.
• Creates contracts as required.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

About Qoo10

Working in Qoo10 is a great opportunity, as exciting career advancement will be offered to individuals who perform to succeed. Qoo10 also collaborates with several government bodies to help our local merchants to go digital. Local merchants are one of our major stakeholders of our e-commerce success in Singapore. Qoo10 is committed to helping local business to start their e-commerce journey by providing expert training and consultation services and we would like you to join us in shaping the future!

Description

• Handle General HR activities such as Office Management, Recruitment and other Human Resource related activities
• Setting up of workstations & PC equipments for new employees before their onboarding
• Troubleshooting and assisting employees with technical/network related issues
• Interview scheduling for HR team and hiring managers
• Prepare and draft relevant HR letters/documents/certificates
• Perform Onboarding of new employees and exit clearance procedure for resignees
• Maintain good documentation practice and records
• Training will be provided
• Other admin ad-hoc duties as assigned

Requirements:

• At least a Diploma or Bachelor Degree
• People oriented character with excellent communication and interpersonal skills both verbally and written
• Fresh graduates are welcome to apply
• Able to work in fast-paced environment and as a team
• Ability to provide PC technical/network support to employees
• Willingness to learn and meticulous

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

KEY RESPONSIBILITIES

• Manage assurance engagements by defining the audit strategy in consultation with the director / partner and execute it in compliance with the firm’s policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed.
• Cultivate and manage business development opportunities. Generate new business opportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competencies.
• Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.
• Maintain cooperative relationships with other assurance teams.
• Develop and maintain long-term productive client relationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views.
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills.
• Good project management skills.
• Integrity within a professional environment.

TO QUALIFY

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained or in the final stages of obtaining CPA Singapore qualification.
• Working knowledge of Caseware audit software a strong advantage.
• At least 3 years of related work experience in a managerial role.

Duties and Responsibilities

• Support the Sales Team in the administrative duties.
• Provide clerical support in matters relating to the preparation of letters, correspondences, quotations, proposals and minutes in a timely and accurate manner.
• Disseminate events related information to other departments.
• Generate sales reports for management reporting.
• Assist with all in-house sales related activities, sales calls, site inspections.
• Monitor and maintain materials of usage.
• All other related matters as and when required by the Manager.

Requirements

• At least 1 year of working experience in a similar role preferred
• Team player & good organizational skills
• Resourceful with good attention to details
• Strong interpersonal and communication skills
• Proficient in Microsoft words and Excel

Assist the team with sales and reservations.

Accurate data input and administration work.

Familiarity with CRM leads management software and PMS.

Strong Microsoft Excel Skills.

Timely and proactive respond to request on room availability.

Good in interpersonal, communication and relationship skills.

EA Licence No. 16C7962

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of sales
• 
  
• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Responsibilities:

o Monitors the production of our new equipment.

o Verifies the maintenance cost of our equipment located worldwide.

o Monitors and updates inventory details, including periodic test certifications.

o Prepares monthly report on fleet maintenance costing.

o Any secondary duties as assigned by the manager.

Qualifications

Fresh poly graduates with Diploma in Maritime Studies/Logistics of shipping discipline.

Others:

Candidates with 1 to 2 years related experiences may be considered.

Salary will commensurate based on the experience and qualifications.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

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