JOB SUMMARY
We are seeking a meticulous and adaptable Sales Admin to manage our purchase orders and invoices. In this role, the candidate will verify customer information, issue invoices, and reply order instructions.
As a Renewal Sales Representative, you are responsible for managing and closing assigned account renewal opportunities and business relationships in pursuit of an assigned revenue quota and on time renewal rates.
We will focus on optimizing revenue from our current install base, you will love to prospect customers, and cross-sell and up-sell products, services, and cloud opportunities. You embraced accountability for proactive calling, following up, managing, and closing your assigned accounts.
RESPONSIBILITIES:
1. Manage all maintenance and renewal processes spanning; maintenance/subscription renewals and related reporting, and customer database management.
2. Provide quotation and related documents to customers to renew their hardware/software maintenance/subscription without delay.
3. Review purchase orders from customers to get renewal processed.
4. Prepare contract entry/update and invoice renewals in the system.
5. Prepare renewal summary report to Sales Manager.
6. Prepare quarterly revenue forecast report to Sales Manager.
7. Keep accurate records of all renewals in the system.
8. Must meet sales objectives such as quota and productivity requirements.
9. Maintain account team relationships and transfers leads as appropriate.
Requirements:
• NITEC/Diploma in IT Sales/Admin/Engineer or Business Administration.
• Experience in Sales administration or a similar role preferred.
SKILLS AND ATTRIBUTES:
• Excellent interpersonal and communication skills, high adaptability and positive attitude.
• A team player with determination to drive to excel.
• Excellent customer service skills
• Self-motivated with a strong drive to succeed.
