Job Responsibilities

· Building and sustaining long-lasting relationships with new and existing clients

· Maintain and expand client database

· Forecast sales, develop sales strategies/models and evaluate their effectiveness

· Continually meeting or exceeding sales strategy to drive sales

· Maintaining an accurate record of all leads, client accounts, and sales

· Keeping abreast of the latest industry developments by attending meetings, training workshops, and industry events

Requirements

· Experiences in sales role will be good. Training will be provided

· Fresh graduates are welcome to apply

· Familiarity with different sales techniques and pipeline management

· Strong consultative sales skills

· Effective communication and negotiation skills

· Detailed-oriented

· Superb interpersonal skills, including the ability to quickly build rapport with both clients and suppliers

Able to work comfortably without much supervision

Central Wellness Pte. Ltd. specializes in providing vitamins and supplements to Singapore and Southeast Asia. We are a start-up expanding our team in Singapore to provide quality supplements and increase brand awareness for Dr. K Lab in Singapore.

Job Overview:

We are seeking a highly motivated and results-driven Regional Sales Manager with a background in selling pharmaceuticals or healthcare to join our team. The successful candidate will be responsible for driving sales and managing the sales team across local and international markets. The ideal candidate will have a proven track record of success in sales and leadership.

Responsibilities:

· Develop and implement sales strategies to achieve sales targets across local and international markets

· Identify and pursue new business opportunities to expand the customer base

· Develop and maintain relationships with key customers, suppliers, and stakeholders

· Train and mentor the sales team to improve their performance and productivity

· Manage and track sales performance and provide regular reports to senior management

· Develop and manage the sales budget and ensure profitability targets are met

· Coordinate with other departments to ensure smooth delivery of products/services to customers

· Stay up-to-date with industry trends and competitor activity to inform sales strategies

· Travel to meet with customers and attend industry events as necessary

· Any duties as assigned by Managing Director

Requirements:

· Bachelor's degree, nutritionist preferred

· Proven track record of success in sales and leadership

· Excellent communication, negotiation, and interpersonal skills

· Strong analytical and problem-solving skills

· Ability to develop and implement sales strategies to achieve sales targets

· Ability to travel domestically and internationally

· Experience managing a sales team is preferred

· Proficiency in Microsoft Office and CRM software

If you are a highly motivated and results-driven individual with a proven track record of success in sales and leadership, we encourage you to apply for this exciting opportunity to join our team as a Regional Sales Manager.

Job Scope

• Assist to handle full spectrum of documentary trading transaction and deliver timely and quality service to support trading business.
• Perform import & export documentations, includes L/C documentation with the terms and conditions.
• Assist to liaise with bank on import & export documentation matters.
• Work closely with internal counterparties for any discrepancy.
• Provide support to senior on all trading transactions.
• Maintain accurate trade transaction records.
• Perform ad-hoc trade support duties as assigned.

Requirements

• 1-3 years of relevant experience preferred, those without experience are welcome to apply, on job training provided.
• Familiar with the Microsoft Office and Oracle
• Proficient in Mandarin to liaise with Chinese stakeholders.
• Willing to learn, good interpersonal and communication skills.

Job Title: Assistant Restaurant Manager

Job Overview:

We are seeking a dedicated and experienced Assistant Restaurant Manager to join our team. The successful candidate will play a key role in supporting the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and hygiene. This position requires flexibility to work on weekends and public holidays, as well as strong leadership skills and a passion for the hospitality industry.

Key Responsibilities:

1. Operations Management:Assist the Restaurant Manager in overseeing all aspects of restaurant operations, including opening and closing procedures, staff scheduling, and inventory management.
   Ensure compliance with health and safety regulations and maintain a clean and sanitary environment throughout the restaurant.
   Monitor food quality and presentation to uphold the restaurant's standards and exceed customer expectations.
   Handle customer inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues to the satisfaction of the guest.
   
2. Staff Supervision and Training:Supervise and motivate restaurant staff, including servers, hosts/hostesses, and kitchen staff, to ensure smooth and efficient service.
   Provide training and guidance to new and existing employees on service standards, menu items, and company policies and procedures.
   Conduct regular performance evaluations and provide constructive feedback to staff to support their professional development and growth.
   Foster a positive work environment and promote teamwork and collaboration among restaurant staff.
   
3. Customer Service Excellence:Lead by example in delivering exceptional customer service and creating memorable dining experiences for guests.
   Greet guests upon arrival, assist with seating arrangements, and address any special requests or accommodations.
   Anticipate guest needs and preferences, and proactively resolve any issues or concerns to ensure guest satisfaction.
   Solicit feedback from guests and implement improvements to enhance the overall dining experience.
   
4. Financial Management:Assist in managing restaurant finances, including monitoring revenue and expenses, and controlling costs to maximize profitability.
   Process payments accurately and efficiently, handle cash transactions, and reconcile daily sales reports.
   Collaborate with the Restaurant Manager to develop and implement strategies to drive sales and increase revenue.
   

Qualifications:

• Previous experience in a supervisory role within the hospitality industry, preferably in a restaurant or food service establishment.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with a customer-centric approach to service.
• Flexibility to work on weekends and public holidays, as well as evenings and late shifts.
• Knowledge of food safety and sanitation regulations, with a commitment to upholding health and safety standards.
• Ability to multitask and thrive in a fast-paced environment, while maintaining attention to detail.
• Proficiency in restaurant management software and Microsoft Office applications.

We appreciate your interest in joining our team, and we look forward to reviewing your application. Please note that only shortlisted candidates will be contacted for further assessment.

EA License ID: 18C9520

EA Registration ID: R1765753

Responsibilities:

1. Establishes and maintain relationships and effectively communicate with customers, especially C-level profiles, business unit leaders and senior management to raise visibility and ensure collaboration with appropriate key stakeholders

2. Develops annual sales plan in support of FPT strategy and objectives

3. Identifies and works with Executive Management to recognize internal and external opportunities and solutions

4. Defines and executes strategies to support the vision and leadership of FPT

5. Ensures communications are coordinated and supports sales plan objectives

6. Prioritizes and drives sales strategies across multiple teams and phases to ensure that customer solutions are aligned with business objectives

7. Implements and manages multiple channel selling strategies and recommends improvements based on market research and competitor analyses

Requirements:

1. Minimum 15 years experience in selling IT Services in Singapore

5. Determines gross-profit plans by implementing marketing strategies, analyzing trends and results.

6. Establishes sales objectives by forecasting and developing annual sales quotas and projecting expected sales volumes.

7. Maintains sales volume by tracking changing trends, economic indicators, competitors and supply and demand.

8. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

9. Contributes to team effort by accomplishing related results however, this is an individual contributor to achieve personal sales target.

Do you love working with children to inspire them?

www.zfencing.com

Are you passionate about working with children and youth? Do you believe in the transformative power of sports beyond just physical activity? If you're someone who sees the value in shaping character and success beyond academics, Z Fencing invites you to embark on a fulfilling career journey with us.

Since 1993, Z Fencing has been at the forefront of character-centered enrichment, leveraging the discipline of fencing to mold children into individuals of character. Our alumni have not only achieved national and international sporting accolades but have also excelled academically, securing placements in prestigious universities worldwide. Beyond these achievements, the most rewarding aspect of our work is the lasting impact we have on our students' character development.

Ao grow, we're looking for individuals eager to become the best versions of themselves while inspiring our young fencers to do the same. Whether you have prior experience in this field or not, it's your passion, humility, and dedication to learning and contributing to a meaningful cause that matter most to us.

Assistant Coach (Full-time / Part-time / Weekends)

The Role

As an assistant coach, you will be part of a cohesive team passionate about fencing and character development. You will have an opportunity to make a profound impact on the lives of children and youth by serving as their role model in our programme focused on sportsmanship, fun, skill development and character strength development.

The position, which provides much learning and training opportunities, is demanding and requires a professional level of commitment. No experience or qualification is as important as your hunger, humility, honesty and willingness to learn and be coached.

It's not work, it's a calling - to work with kids to help them become better people through focus, discipline, and determination. We call these the Character Strengths and Habits of Success.

Job Description :

- Deliver life skills and character development learning through fencing to young children. We will teach you the fencing skills, and your task is to role model the character strengths that will inspire the young students to be better persons.

- Implement and supervise programmes for children between 4 to 16 years old.

- Interest in creating interactive and educational activities.

- Establish rapport and communicate regularly with parents and teammates.

- Able to support day-to-day operations.

- Any other duties as required by the supervisor.

Requirements & Skills:

- Individuals who believe in the role of sports in shaping character and life success.

- Have good communication skills and a genuine love for working with children and youth.

- Knowledge in sports science or management, fitness or early childhood, character education, or a strong interest and plan to pursue these areas as your next career move if you are from a different field.

- Enthusiastic, outgoing and self-motivated with strong interpersonal skills

- Hardworking, honest, humble, positive attitude, hungry to learn and eager to help others achieve their best.

- IT proficient in PC office applications (Ms Excel, Word and Powerpoint).

- 5-days’ work week must work weekends and shift hours.

- Successful candidates will be offered training in a supportive environment that values long-term growth and a rewarding career pathway in coaching development.

- Any educational level - Singaporean and PR.

- WSQ graduates are welcome to apply.

Join Z Fencing for a career that goes beyond the ordinary, where you can truly make a difference in the lives of the young individuals you coach. If you're ready to contribute to a worthy purpose and help shape the next generation of leaders, we'd love to hear from you.

*Apply Now* at [email protected] and become part of a team where passion meets purpose.

Sales/Marketing Director (China-ASEAN Corridor)

Location: Flexible/Remote

About Us: We are an innovative company planning to be at the forefront of the food and medial equipment industries, committed to bridging the market gap between China and the ASEAN region. Our mission is to enhance cross-border trade and cooperation, bringing high-quality products to new markets and fostering sustainable growth.

The Role: We are seeking a dynamic and experienced Sales/Marketing Director to lead our efforts in establishing and expanding our sales and marketing channels between China and the ASEAN countries. This role is crucial for our strategic growth and requires a professional who is deeply knowledgeable about both markets. We also welcome candidates who has an interest to take a small equity stake in the company given the seniority of the position.

Key Responsibilities:

• Strategy Development: Craft and execute a comprehensive sales and marketing strategy tailored to the China-ASEAN corridor, focusing on food-related and nursing equipment products.
• Channel Building: Identify, develop, and manage sales and marketing channels, including distributors, agents, and partnerships, to maximize market penetration and revenue growth.
• Market Analysis: Conduct in-depth market research to understand trends, challenges, and opportunities within the China and ASEAN markets, adapting strategies as necessary.
• Team Leadership: Lead and inspire a team of sales and marketing professionals, fostering a culture of excellence, innovation, and continuous improvement.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including suppliers, partners, and customers, to ensure alignment and drive mutual success.
• Brand Advocacy: Champion our brand, ensuring our value proposition is clearly communicated and understood in target markets, enhancing our brand presence and reputation.

Requirements:

• Proven Experience: A good level of experience in sales and marketing, with a significant focus on international trade, preferably between China and ASEAN countries.
• Market Expertise: Deep understanding of the food and nursing equipment industries, as well as the cultural, economic, and regulatory landscapes of China and ASEAN markets.
• Strategic Thinker: Strong strategic planning and execution skills, with a track record of successfully launching products and building markets in new territories.
• Leadership: Exceptional leadership and team management skills, capable of motivating and leading teams towards achieving ambitious goals.
• Communication: Excellent communication and negotiation skills, with fluency in English and Mandarin. Proficiency in an ASEAN language is a plus.
• Adaptability: Ability to adapt to rapidly changing market conditions and business needs, with a problem-solving mindset.

Why Join Us:

• Impact: Play a pivotal role in expanding the reach of high-quality food and medical equipment products to new markets, making a positive impact on communities.
• Growth: Be part of a fast-growing company with ample opportunities for personal and professional development.
• Culture: Join a team that values innovation, excellence, and collaboration, in a supportive and dynamic work environment.

Application Process: To apply, please submit your resume, highlighting your interest and fit for the role.

We look forward to hearing from you and exploring how you can contribute to our mission in the China-ASEAN corridor. Join us in making a difference!

To provide Programme support for clients who require assistance with ADLs​.

Responsibilities

• ​​To perform daily operations such as toileting, feeding, transferring of clients.

• ​Sitting in and supporting during programmes to ensure participation and safety of clients.

• ​Perform daily stretching and exercise routine with clients.

• ​Checking of parameters, accurate input into daily log​.

Technical Competencies

• ​​​​Transferring of Client

• Assisting with ADLs

• ​Taking and accurate recording of daily parameters

• ​Simple report writing​

• ​Supporting Programmes

Core Competencies

• ​Keen to work with people with physical disabilities and their family caregivers

• ​Integrity, good self-discipline and self-motivation

• ​Good interpersonal and communication skills, people-oriented

• ​Able to work independently and in a team

• ​Creative and resourceful​

Qualifications

• WSQ Certificate in Healthcare Support (Nursing Care)

As the Assistant Marketing Manager for Info Tech, you will be responsible for developing and executing marketing strategies to generate leads for our businesses. You will work closely with cross-functional teams to create engaging content, plan and execute campaigns, and analyze data to optimize our marketing efforts.

Key Responsibilities:

1. Develop and execute marketing strategies to drive leads generation, user acquisition and retention.
2. Work closely with the content team to create engaging and relevant content for both B2B and B2C setting
3. Plan and execute campaigns across various channels, including email, social media, search, and display advertising.
4. Analyze marketing data to measure the effectiveness of campaigns and make data-driven decisions to optimize future marketing efforts.
5. Organize and plan roadshow events for Info Tech product lines in a B2B and B2C context
6. Manage and grow our social media presence by creating and publishing engaging content and analyzing performance metrics.
7. Stay up-to-date on industry trends, competitive landscape, and emerging marketing technologies.

Qualifications:

1. Bachelor's degree in marketing, communications, or a related field.
2. 3+ years of experience in marketing, preferably in a B2B and B2C, online marketing environment.
3. Strong understanding of digital marketing channels, including email, social media, search, and display advertising.
4. Experience with marketing analytics tools, such as Google Analytics, FB, IG, Tiktok.
5. Excellent written and verbal communication skills.
6. Strong project management skills and ability to work in a fast-paced, dynamic environment.
7. Reliable, driven, dynamic and with a high level of accuracy.

Responsibilities:

• Develop new accounts and manage existing customers
• Evaluating sales potential and actively follow up with customers’ requirements
• Identify customers’ needs and offer technical solutions, training & application support
• Plan, forecast and materialize sales target

Requirements:

• Degree/Diploma in Electrical / Electronic Engineering with preferably 2 years’ of sales experience in the electronics industry.
• Preferably with technical background in areas relating to electrical/electronic equipment.
• Prior experience in Renewable Energy and Battery related applications experience will be a plus.
• Proficient in computer hardware and software
• Able to learn and assimilate new technology quickly
• Dynamic, Independent and able to adapt to multi-tasking environment
• Preferably have a car
• Willing to travel
• 5 days week (9.00 AM - 6.00 PM)

Part time Medical clinic assistant needed for medical clinic in Toa Payoh Central. Accessible by MRT and bus. Able to work alternate Sat and Sun with another of my current staff. Pay by per hour basis with overtime and CPF. Previous experience and computer knowledge will be useful. Please call 62504522 if you are interested. Thank you.

Learning Experience:

- The Programme Assistant will have a broad exposure on key issues concerning race relations and avenues to strengthen racial and religious harmony.

- The Programme Assistant will be exposed to daily operations of a non-profit organisation.

Duties and Responsibilities:

The Programme Assistant will work closely with our Programme Managers and assist in:

- event management which includes site recces/management of online platforms/tools, preparation of publicity approaches and materials, social media engagement, registration tracking and monitoring, preparation ofprogramme materials, sending reminder emails and details of event to participants, feedback evaluation and reporting, logistics planning and general administrative duties.

- national level initiatives working closely with government agencies and community stakeholders

- ensuring smooth running of initiatives

Requirements (Field of Study/Specific skills/Personal traits):

We are looking at candidates with the following traits:

- Interest in cultural/religious diversity

- Strong work ethic

- Good oral/written communication skills

- Willingness to learn and adapt

- Resourceful

- Independent as well as team oriented

Period of engagement

· ability to commit for at least 12 months

Closing date of application: 15 Mar 2024

Only shortlisted candidates will be notified.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manage

Job purpose:

You are part of the Device Connectors Sales team to identify business opportunities and generate profitable sales with the full range of Phoenix Contact products in both new and existing customers.

Creating a long-term business partnership and achievement of Regional DC Sales goals are ensured through a professional customer approach.

RESPONSIBILITIES:

• Achieving the overall Sales target with positive contribution margin in the assigned set of customers
• Maintaining a collaborative and aligned relationship as an integral part of the BA DC SEA Sales & Marketing Team
• Develop new customers and manage existing accounts.
• Regular customer engagement to foster a positive relationship.
• Maintaining a collaborative relationship with supporting departments with SEA Finance & Controlling, Supply Chain Management, Marketing Communication, Quality & Assurance.
• Assist Regional Sales Manager in timely report submission, other sales-related matters and ad hoc tasks or projects as assigned
• Updated with recent industrial and market business knowledge on area of responsibility:

1. By representing the company in attending industrial events and fairs, roadshows and formal business functions
2. Knowledge transfer within the BA DC SEA Sales & Marketing Team

REQUIREMENTS:

• Degree/Diploma in any discipline with at least 2 years in Indoor Sales experience.
• Proficient in Microsoft office application especially in MS Excel and MS Words
• Good communication, analytical and problem solving skills.
• Fluent in English in both written and spoken.
• Pleasant personality with initiative and customer-oriented.
• Disciplined, hardworking and able to perform under pressure.
• Detail oriented, resourceful and ability to work independently.

Job Responsibilities :

• Administer the accounts payable function and maintain appropriate records
• Check to ensure online bank account numbers of suppliers are set up accurately and all payments are properly authorised.
• Reconcile bank statements.
• Invoicing
• Petty Cash Reimbursement
• Month End closing
• Data entry, administration duty and any other task as assigned.

Job requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
• At least 3 years of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Banking/Financial Services or equivalent.
• Accounting certificates is a must.
• Knowledgeable with Accounts Receivable, Accounts Payable, Banking/Payment, Month End closing, Project Costing and Petty Cash Reimbursement.
• Data entry, admin duty and any other task as assigned.
• Experience in Accpac Accounting system

Additional Info :

• 5 day's work week.
• Able to commence work immediately is an advantage.

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team

Why join us?

• Attractive salaries that commensurate with work experience.
• Accessible by public transportation, near MRT
• Air-conditioned environment

Job description:

• Assist in loading and unloading of products;
• Pick and pack products;
• Check quantity of product is in order;
• Ad-hoc duties as per assigned by supervisor.

Requirements:

• Good team player;
• Able to carry boxes minimum 10kg;
• Able to work in fast paced environment;
• Hardworking with initiative;
• Willing to grow with the company.

Job Description & Requirements

salon managers are responsible for the successful operations of beauty and spa salons. Responsible for both profit and customer satisfaction, salon managers lead their teams of salon staff to provide excellent services, maximize profit and follow all health and safety regulations. As a salon manager, you will be in charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities. Salon managers are often promoted or hired from other salons, where they previously gained experience in salon specialty services. With enough experience, salon managers may eventually become salon owners.

To become a salon manager, you generally need to hold licensure in cosmetology and years of experience offering services to customers. Excellent communication skills are a must for salon managers, so you must enjoy talking to people, be able to communicate with your team and have basic math skills to manage business profits and expenses.

Responsibilities

• Meeting with new and existing clients, including doctors, pharmacists, nurses, and other health care professionals. Identify and develop new accounts in the healthcare industry, as well as promote medical products to potential clients, mostly medical practitioners.
• Present company products to potential and existing customers in order to increase sales. Maintaining good business relationships to increase future sales.
• Identifying customers' needs and recommending company products that best fulfil those needs.
• Maintaining solid working relationships with new and existing customers by providing excellent after-sales service.
• Promptly submitting purchase orders to the relevant department.
• Preparing sales reports as well as territory analyses and submitting them to management.
• Plan work schedules and weekly and monthly timetables with the area sales team or discuss future targets with the area sales manager.
• Provide timely reports on sales performance to sales manager
• Manage and generate response to queries from potential customers and follow-up on leads and referrals.
• Keep updated with product knowledge and stay informed of competitors’ products.
• Develop and maintain an up-to-date customer list with contact details.
• Conduct product demonstrations and emphasize saleable features/customer benefits.
• Implement action plans to achieve sales targets for assigned territories.
• Work with management to consistently build trust, credibility and consistently strong customer demand and preference for products and services including building Key Opinion Leaders in respective accounts.
• Assisting customers enquiries and provide quotation as needed.

Job Description & Requirements

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Able to fly and attend meeting negotiation with buyers frequently
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Job Description

Key Roles and Responsibilities:

• Design relatively complex managed service solutions to meet client requirements by integrating technology and service design across the network technology domain
• Conduct sales presentations, product demonstrations, installation, and maintenance of company products.
• Design the Managed Service offering, interfacing with the platform delivery team.
• Test and validate new designs features and delivery models or recommend improving existing service offers that is being taken to market
• Responsible for the service design deliverables of the solution, working with internal teams and partners to ensure supportability.
• Support the validation processes by obtaining sign-off from technical, service, and costing stakeholders.
• Service design of solutions for the client that will be commercially competitive whilst mitigating risk.
• Map the client's requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Network).
• Execute a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis, and roadmap, highlighted impacts, consequences, and benefits of the intended transformation (people, process, technology).
• Assist the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client’s current network architecture, platforms, and operating models
• Share client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future
• Coach, mentor and act as advisor in service design situations
• Assist the sales teams to have a commercial model discussion with the client
• Identify all service costs and populate cost models accurately to ensure full visibility of costs related to the delivery of the service over the contract term
• Create and get sign-off from relevant stakeholders on the solution design that will form part of the commercial model
• Assist with vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition

Knowledge, Skills and Attributes:

• Working knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models
• Comfortable working with costing models in partnership with sales and finance stakeholders
• Proficiency in Network/Infrastructure Managed Services
• Ability to communicate potential improvements and value of our solutions to all levels of stakeholders; including C-suite decision-makers
• Ability to work within a team, contributing to the success of the team while making a personal contribution; especially in a matrixed organisation
• Up to date knowledge on emerging trends in technology, Managed Services Integration, Network, etc
• Analytical skills and ability to discover and analyze all input and data

Academic Qualifications and Certifications:

• Tertiary level – bachelor’s; or post-graduate degree with experience in a consulting capacity
• Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics
• Scaled Agile certification or equivalent

Required Experience:

• Track record of designing network managed services solutions to large enterprise accounts
• Proof of structuring large, multi-year profitable contracts
• Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design
• Seasoned experience working in an environment with global delivery and in multiple geographies and industries

Job Summary:

• Title: Claim Specialist cum Assistant Operations Manager
• Industry: Logistics
• Working Location: Harbourfront
• Employment type: Full-time, permanent

Job Responsibilities:

• Identify potential claims, coordinate with the insurance team, and open claim files accordingly
• Discuss with the internal department and respond to claim notifications from customers and third-party service providers
• Lead and guide the process of claim incident management
• Verify the liability based on the SOP, agreements, terms and conditions, whenever applicable
• Liaise with different stakeholders to mitigate and minimize further losses and damages on running claim cases
• Propose cost recovery whenever applicable and possible
• Deal with claim-related documents (eg LOI, liability or No further liabilities letters, invoices, etc)
• Follow-up on running/open claim cases
• Provide updates on open claim cases and share the monthly/weekly overviews with stakeholders
• Assist on operational-related matters as assigned
• Other ad hoc duties and initiatives assigned

Job Requirements:

• Possess a minimum of tertiary qualification with at least 3 years of relevant experience
• Possess good IT skills
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Responsibilities:

• To provide secretarial and administrative support to the Director
• Managing diaries, email and organising meetings and appointments for the Director
• Manage schedules, provide logistical support to ensure appropriate meeting, travel, accommodation and event arrangements are made
• Take minutes and prepare emails, board memos and minutes, research reports and presentations slides, and filing
• Ensure meeting rooms are clean and appropriately presented
• Any other duties as assigned

Requirements:

• Fresh Graduate is welcome to apply
• Must be bilingual in English & Chinese to liaise with Chinese speaking internal/external personnel
• Resourceful, good interpersonal skill, mature and able to work independently
• Shorthand and excellent typing skills and accuracy essential
• Excellent communication skills, both verbal and written
• Proven ability to work under pressure and to tight deadlines
• Willing to travel

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.