* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

-Identify new business opportunities: Look for new sales leads and business opportunities in the construction industry
-Build relationships: Maintain strong relationships with existing and potential clients
-Promote products: Present and demonstrate the company's products to potential clients
-Meet sales goals: Achieve sales targets and revenue goals
-Conduct market research: Identify customer needs and market trends
-Negotiate contracts: Negotiate contracts and close deals with clients
-Prepare sales reports: Prepare sales reports and forecasts for management review
-Represent the company: Represent the company at industry events, conferences, and trade shows
-Provide after-sales support: Provide after-sales support and ensure customer satisfaction
-Stay updated: Stay updated on industry trends, competitor products, and market conditions

JOB OBJECTIVE

The primary job objective is to hunt and drive sales opportunities in the assigned territory for Hitachi Solutions offerings in Microsoft Dynamics 365. Secondary objective is to manage assigned accounts for more up sell and cross sell opportunity and day to day account management.

JOB DESCRIPTION

• Identify and qualify opportunities to achieve sales booking targets.
• Manage sales through forecasting, qualification, account strategy, and planning.
• Leverage and involve multiple stakeholders in Hitachi Solutions and Microsoft to ensure high win rate
• Develop solution proposals encompassing all aspects of the deal
• Participate in the development, presentation, and articulation of a value proposition
• Negotiate pricing and contractual agreements to close the sale.
• Identify and develop strategic alignment with key influencers
• Track and update internal CRM system for Sales Pipeline, Contact and Accounts
• Work with key partners such as Microsoft, Hitachi Asia (HAS), and ISV partners to identify and qualify opportunities
• Join weekly sales meeting and provide timely reports
• Execute industry strategy and acquire new customers in the assigned industries
• Comply with the internal processes related to customer screening, deal evaluation, pricing approvals, and Phase Gate
• Ensure effective leadership is implemented when managing a team or project team

Qualifications

• At least 5 years of experience in a similar role selling enterprise solutions, implementation services, and support services to clients in the assigned territory
• Proactive and practical, adept at assessing customer requirements, and selecting appropriate methods to fulfil them. Skilled at determining priorities, establishing a systematic course of action to ensure successful completion, and allocating time and resources effectively
• Strong customer interface and presentation skills are essential in this role, together with a mind-set of customer service
• Skillful negotiator, acting as trusted advisor when dealing with customers’ business needs
• Excellent Account Planning skills
• Track record of achieving sales targets, as is experience in selling IT projects and solutions

Responsibilities

• Develop and execute strategic plans to achieve sales targets.
• Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals.
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
• Understand industry-specific trends and landscapes.
• Effectively communicate value propositions through presentations and proposals.
• Report on forces that shift strategic directions of accounts and tactical budgets.

Requirements and skills

• Excellent written and verbal communications skills
• Proven ability to drive the sales process from start to finish
• Excellent listening, negotiation and presentation skills
• Proven ability to articulate the distinct aspects of services and products
• Knowledge of how to develop client-focused, differentiated and achievable solutions
• Understanding of how to position products against competitors

Job Responsibilities:

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities:

• Quota carrier in charge of selling licenses & services, portfolio of Microsoft Dynamics 365, Office 365, Microsoft Azure, Mobile Solution, Custom Solution, and related Microsoft technology.
• Develop new sales leads through lead generation activities such as cold calling, social networking, marketing events, etc
• Qualify leads and provide account management in communicating effectively with prospects, customers, pre-sales team, project-delivery team. (Meetings, Tenders, Quotations, Costing, Proposal, Presentation etc.)
• Maintain appropriate levels of involvement in customer issues requiring resolution including enquiries, meetings, payments and other matters requiring field services leadership and management.
• Continue to build and grow personal knowledge of industry trends and related company solution offerings, as well as your general business management skills.

Requirements:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Commerce or equivalent.
• Fluency in both written and spoken English.
• At least 1 year of working experience in the related field is required for this position.
• Microsoft Dynamics 365, Dynamics CRM, Dynamics AX, Azure, Office 365 experience will be an added advantage, or similar Solution Sales experience.
• Travelling is required for this position including overseas business trip and possess own transport.

• Manage team of beauticians and spa therapists
• Brand Advocacy: Promote and represent the ONLY brand with passion and a deep understanding of all our services, effectively communicating our value to clients.
• Sales Performance: Achieve and exceed assigned personal and company sales targets, leveraging your experience in handling and closing high-ticket sales.• Leading outlet to achieve sales target
• Provide professional consultation and advise customers on suitable beauty products and treatments
• Handling customer complaints, motivate staff morale, provide guidance to staff
• Handle customer enquiries
• Ensure good customer experience and service standard

• Treatment Expertise: Perform face, skin, body, hair, and scalp treatments with excellent skill and service attitude, making professional recommendations on products, treatments, and packages.
• Customer Service Excellence: Provide outstanding customer service with a professional touch, playing an active role in customer referrals and retention.

Below are duties, tasks, and responsibilities most companies would include in the job description of their sales supervisors:

§ Formulate pricing policies.

§ Determine daily coupons.

§ Ensure pricing is correct.

§ Work on store displays.

§ Attend trade shows to identify new services and products.

§ Coach, train, counsel, recruit and discipline employees.

§ Evaluate on-the-job performance of sales team.

§ Identify future and current trends that appeal to consumers.

§ Ensure merchandise ready to be displayed clean.

§ Approve contracts with vendors.

§ Ensure items are in stock and maintain inventory.

§ Keep up with fluctuating demand and supply.

§ Analyze financial and operating statements for profitability ratios.

§ Ensure promotions are in with company’s standards.

§ Utilize ICT for data analysis, to record sales figures and forward planning.

§ Monitor local competitors.

§ Organize sales staff schedules.

§ Preside over staff meetings.

§ Assist sales staff in achieving sales targets.

§ Manage different departments in the store.

§ Handle customer complaints, questions and issues

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Advertisement

Company Name: DREAMS WHOLE HOUSE CUSTOMIZATION PTE. LTD.

Job Position: Sales Manager

Salary Range: S$ 12,000-17000

Job Responsibilities:

· Develop and implement sales strategies to achieve targets in the sales of furniture, building materials, and decorative materials.

· Identify and maintain relationships with key clients in the interior decoration and construction sectors.

· Monitor market trends in the relevant industries and adjust sales plans accordingly.

· Oversee e-commerce operations to drive online sales of furniture, building materials, and decorative products.

· Prepare sales reports and provide performance insights for management.

· Focus on expanding and strengthening the company’s presence in the Chinese market.

Position Requirements:

· Minimum of 5 years of relevant work experience in sales or a similar role, with a focus on furniture, building materials, or interior design services.

· Strong strategic thinking and ability to identify new sales opportunities in the furniture and construction sectors.

· Proven ability to build and maintain relationships with key clients and partners in the domestic trade industry.

· Familiarity with e-commerce platforms and online sales strategies for home decor and building materials.

· Strong understanding of the Chinese market, including consumer behaviour and industry trends related to furniture and interior design.

· Excellent communication and negotiation skills, with the ability to engage with Chinese clients and partners.

· Ability to analyse market trends and adjust strategies to meet business goals.

Skyline Business Consulting Pte. Ltd. (EA License No.: 14C7389)

We are representing our client in the consumer goods/FMCG industry to hire for a Sales Coordinator.

Job Overview

• Issue sales invoices and coordinate stock availability and delivery routes.
• Manage customer inquiries, forwarding to sales for follow-up.
• Build strong client relationships and provide post-sales support.
• Handle daily admin tasks and other assigned duties.

Requirements

• 1-2 years of admin or customer service experience.
• Positive attitude, team player, and adaptable in a fast-paced setting.
• Basic computer skills.

Interested candidates please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Sales Executive Responsibilities:

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets.
• Participating in sales team meetings.

Sales Executive Requirements:

• High school diploma/GED.
• 1+ years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Proficiency in Microsoft Office, CRM, and sales software programs.
• Good negotiation and problem-solving skills.

Job Description:

1. To service and provide call-in customers on their needs on products we have;
2. To follow up on quotations and enquiries;
3. To generate sales and improve customer loyalty and retention;
4. To prepare quotations, sales orders;
5. To maintain accurate records of customers’ contact base;
6. To coordinate logistics and delivery, order processing and other ad-hoc duties assigned;
7. Able to take high volume workload; and
8. Any other sales-related duties assigned.

Job Requirements:

• N-Level or equivalent
• Able to work independently with initiative
• Excellent interpersonal and communication
• Meticulous and detailed in checking information and data
• Self driven
• Experience in Business Central system will be an advantage

[Job ID: 830193]

Overview
The opportunity is with a pioneer in steel distribution innovation. As part of their expansion plans, they're looking to hire a Sales Executive/Manager to join their team.

Responsibilities

• Manage sales of flat steel products and work on expanding the business internationally.
• Build strong relationships with existing mills and customers, and identify new potential clients for business growth.
• Proactively manage relationships to ensure customer needs and expectations are met.
• Implement business strategies set by management to boost steel product sales.
• Track market trends and competitive information to uncover new sales opportunities and drive steel sales growth.
• Prepare reports and presentations for business analysis and decision-making.
• Research, analyze, and provide recommendations on market opportunities to maximize earnings and meet sales targets.

Requirements

• Proven experience in steel merchandising and trading.
• In-depth knowledge of steel products, including hot rolled coil, cold rolled coil, and galvanized steel (GI).
• At least 3 years of experience working in a multinational company.
• Established network of industry contacts and customers with a proven track record of driving revenue growth.
• Strong strategic thinking, business acumen, and a results-oriented approach.
• Excellent communication and interpersonal skills.
• Willing and able to travel as required for business purposes.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Overview

The Sales Manager in the Oil and Gas industry is responsible for leading sales efforts, developing strategic business relationships, and driving revenue growth. This role requires a deep understanding of the oil and gas sector, strong leadership skills, and the ability to implement effective sales strategies.

Job Description:

-Sales Strategy Development: Formulate and execute comprehensive sales strategies to achieve revenue targets and enhance market share within the oil and gas sector.

-Business Development: Identify and pursue new business opportunities by establishing relationships with potential clients and stakeholders in the industry.

-Client Relationship Management: Build and maintain robust relationships with key clients, ensuring high levels of customer satisfaction and loyalty.

-Sales Team Leadership: Manage, mentor, and motivate the sales team to meet or exceed sales targets. Conduct regular performance reviews and provide training as needed.

-Market Analysis: Monitor market trends, competitor activities, and customer feedback to inform strategic decisions and identify growth opportunities.

-Contract Negotiation: Lead negotiations for contracts, pricing, and terms with clients, ensuring alignment with company objectives while meeting customer expectations.

-Sales Reporting: Utilize CRM tools to track sales performance metrics, prepare reports, and present findings to senior management regularly.

-Collaboration with Other Departments: Work closely with marketing, engineering, and product development teams to align sales strategies with product offerings.

Qualifications

-Educational Background: A Bachelor’s degree in Engineering, Business Administration, or a related field is required. An MBA is preferred.

-Experience: A minimum of 5 years of experience in sales management within the oil and gas industry is essential. -Proven success in business development is a must.

-Technical Knowledge: Strong understanding of oil and gas operations, products, services, and market dynamics.

-Sales Skills: Demonstrated ability to achieve sales targets through effective strategy implementation and relationship management. Strong negotiation skills are critical.

Communication Skills: Excellent verbal and written communication skills are necessary for engaging with diverse stakeholders.

Personal Attributes

-Strong leadership qualities with a focus on team development.

-Self-motivated with a results-oriented mindset.

-Ability to work independently as well as collaboratively in a team environment.

-Willingness to travel frequently for client meetings and industry events.

-This job description outlines the essential functions of a Sales Manager in the oil and gas industry, emphasizing the need for both technical knowledge and strong interpersonal skills to effectively drive business growth.

Job Responsibilities

• Develop and maintain strong relationships with assigned key accounts in the food service and bakery sectors to ensure customer satisfaction and retention.
• Identify opportunities for upselling and cross-selling products to existing clients, driving revenue growth and expanding market share.
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing exceptional customer service.
• Stay informed about industry trends, competitor activities, and customer preferences to effectively position our products in the market.
• Collaborate with the sales team to create account plans, set sales targets, and develop strategies to achieve them.
• Maintain a deep understanding of our product offerings and effectively communicate their benefits to clients.
• Work closely with procurement, sales support and logistics teams to ensure timely delivery and fulfilment of customer orders.
• Prepare regular sales reports and forecasts, analyzing data to track performance and identify areas for improvement.

Prerequisites

• Minimum 3 years of proven work experience in sales or account management in the food service or bakery industry.
• Proven track record of managing key accounts and achieving sales targets.
• Diploma in Business Management, Marketing, or a related field.
• Strong interpersonal, communication and negotiation skills.
• Strong problem-solving skills and attention to detail.
• Ability to effectively manage multiple priorities and thrive in a fast-paced environment.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in CRM software and Microsoft Office Suite.

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities:

• Approach potential customers, build and maintain own specific relationship maps for your territory, incorporating both existing relationships and aspirational contacts.
• Manage current customer expectations while expanding reach and depth within the assigned territory.
• Negotiate favorable pricing and business terms with large commercial enterprises by emphasizing value and ROI.
• Demonstrate resourcefulness when tackling challenges that defy easy solution.
• Have intuitive sense of necessary steps to close deals and secure customer validation.
• Identify a comprehensive set of business drivers behind every opportunity.
• Ensure high forecasting accuracy and consistency
• Exhibit strong ambition to grow the business as a leader in the country, demonstrating high efficiency and motivation for career success.

Requirements:

• Posseses over 5 years of closing experience, with a blend of field sales in mid-market and enterprise segments, specializing in the Telecom and FSI sectors within the IT industry, as well as Government, Manufacturing, Retail and Transportation sectors.
• Previous experience with vendors or system integrators are added value.
• Sales experience in the software industry, with a preference for ITSM, ITOM, Cloud, Saas, BI, ITOPs, CRM/ERP sales experience.
• ITIL certificate is plus point.
• A strategic thinker who is proactive, goal-driven, and results-oriented.

Responsibilities

• Act as the main point of contact between clients and the company for sales inquiries and follow ups.
• Prepare and process quotation, purchase orders and delivery schedules accurately and promptly.
• Maintain and update customer databases and sales records.
• Assist in the planning and execution of sales strategies to meet company objectives.
• Operate boom lifts and scissor lifts safely and efficiently on job sites as required.
• Conducts routine checks and ensure the proper functioning of the lifts before operations.
• Provide support during equipment demonstrations and ensure compliance with safety standards.
• Diagnose and perform minor repairs and maintenance of boom lifts and scissor lifts.
• Coordinator with external vendors for major repairs and servicing when necessary.
• Maintain an inventory of tools and spare parts required for equipment maintenance
• Any other duties as assigned by the Management

Requirement

• At least ITE/Diploma in Mechanical / Automative Engineering
• Minium of 2 years of experience in sales coordination or a related field
• Certified in operating boom lifts and scissor lifts with valid licenses
• Proven knowledge and experience in troubleshooting and maintaining boom lifts and scissor lift
• Proficiency in various software such as MS Office, MS Projects
• Possess effective organizational and follow-up skills, meticulous
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Job Summary

Responsible for the day-to-day activities of the sales administration for the Aerospace/Railway Department with the aim of providing effective support, ensuring all business processes are performed according to company policies, procedures and in alignment with the business strategies and objectives.

Job Description

1. Pre-Sales Administration Support

• Maintain customer-material pricing in SAP.

• Create material master in SAP.

• Create and maintain customer master data in SAP.

• Attend to initial customer’s enquiries on pricing, stock availability, lead time and etc.

• Assist sales team in compiling tender documentation for submission.

2. Sales Administration Support

• Responsible for all sales related processing in SAP pertaining to :

- Orders creation & maintenance

- Delivery and Billing

- To run monthly Sales & Gross Profit report for aerospace department based on the BIW report.

• Coordinate internally to ensure customer requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.

• Monitor & communicate with customer to provide information and status pertaining to their order.

• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.

3. After Sales & Service Administration Support

• Responsible for all service related processing in SAP pertaining to:

- Orders creation & maintenance

- Delivery & Billing.

• Attend to customers on after-sales service requests & complaints.

• Coordinate internally to ensure service requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.

• Monitor & communicate with customer (external & internal) to provide information and status pertaining to their order.

• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.

4. Warranty Claims Administration

• Monitor warranty claim status and co-ordinate to ensure claims are processed and completed.

5. Purchasing

• Create Vendor and maintain Purchasing Information Record in SAP.

• Create purchase order in SAP

• Coordinate order confirmation, shipment arrangements and importation documentations with vendors for direct shipment.

• Follow up and resolve shipment discrepancy with vendors.

Job Requirements

• Minimum Nitec/Higher Nitec/Diploma in Business or related field

• 3 to 5 years of working experience, preferably in sales coordination / administration.

• Computer literate and proficient in Microsoft Office (Word, PowerPoint, Excel).

• Good communication skills and able to work independently.

• Working knowledge of SAP SD, PS & MM modules will be an added advantage.

• Have good discipline and work attitude.