• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyse key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 years of experience in sales will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Fleek Salon is a beauty salon located at the Heart of Jurong west market. Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base. We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments. We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for Experienced Full Time to our growing family:-

Basic Salary + Commission

1)Beautician

2) Beauty consultant

3)Hairstylist

4)Senior Hairstylist

5)Manager

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience.

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

-Problem solving

- Beauty / Facial knowledge

-MUST HIT PERSONAL SALES TARGET & COMPANY TARGET

Responsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 3 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

LEADING THE MARKET SINCE 1969 - Self-Adhesive Tape Manufacturer & Distributor

We are hiring and looking for resourceful and highly motivated individuals to join our expanding Marketing teams as:

Sales Executive

• GCE "O" / "N" Level
• Possess own car
• Basic salary + Commission + Transport + Bonus etc

Responsibilities:

• Identify and pursue new business opportunities and developing strategies to increase sales.
• Manage and ensure achieving monthly sales target.
• Ensure consistent and abundant monthly sales in pipelines.
• Build and maintain excellent relationship with clients and business partners.
• Research and understand the changing dynamics impacting businesses.
• Generate creative ideas to capture additional market share.

Requirements:

• Own car with minimum 3 years of relevant working experience in packaging industry preferred.
• Diploma or equivalent qualification in Sales and Marketing an advantage.
• Ability to identify and pursue new business opportunities and develop strategies to increase sales.
• Proficient computer skills, including MS Word ad Excel.

• Leading outlet to achieve sales target
• Provide professional consultation and advise customers on suitable beauty products and treatments
• Handling customer complaints, motivate staff morale, provide guidance to staff
• Handle customer enquiries
• Ensure good customer experience and service standard

Requirements:

• Minimum of 1 year of experience in a beauty sales role with a proven track record in achieving sales targets.
• Well-groomed with a pleasant disposition and personality.
• Competent, self-motivated, and results-oriented.
• Solid communication and presentation abilities in English and Mandarin to liaise with Mandarin-speaking clients and associates.
• Positive attitude.
• Able to work at Weekends and PH

About the company:

I am excited to be representing a renowned company specializing in the development and execution of high-quality trade fairs and industry events.

The team is seeking a enthusiastic sales manager to be responsible for maximizing revenue through both existing and new customer relationships, ensuring customer satisfaction and long-term growth.

Key responsibilities:

• Manage assigned key accounts, cultivating strong relationships with stakeholders through a consultative approach.
• Achieve and exceed revenue targets for both shows and personal goals by identifying and developing new sales opportunities into long-term relationships.
• Conduct thorough market research.
• Work closely with internal teams and attend events to ensure client satisfaction, address concerns, and contribute to show features and special projects.

Requirements:

• 3 to 5 years of experience in B2B sponsorship and exhibition sales.
• Experience in contract management, proposal writing, and CRM usage.
• Ability to cross-sell and upsell opportunities, identify new business leads, and cultivate strong client relationships.

If this sparks at interest for you, drop me a message / apply!

EA License No.: R22109322

Agency License No.: 11C4388

Responsibilities

• Develop new customer.
• Mainting contact with existing client that will be handing over the accounts..
• Achieving sales targets set by the company.
• Seek opporunity for new project for new and exiting customers.
• Keep track of customers order with co-ordinator.

Requirements:

• Candidate must possess at least a Diploma in any field.
• 2 years above of sales experience in printing industry in Singapore.
• Good interpersonal skill and negotiation skill.
• Able to work indepently as well as a team.

Responsibilities:

• Service and build rapport with existing customers to achieve continuous support
• Solicits new customers through work site visit and project information
• Monitors and analyzes report to assist your sales
• Responsible for driving revenue growth and assist in formulating sales strategies
• Provide quality customer service and attend to enquiries with effective communication skills
• Act as focal point of contact between customers and internal staff

Requirements:

• Minimum O levels
• Minimum 1 year experience in outdoor sales
• Experience in construction industry will be an advantage
• Possess own transport
• Right attitude and willing to learn
• Good communication and interpersonal skills

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Roles and Responsibilities

• Identifying and pursuing new sales opportunities, negotiating contracts, and ensuring ongoing customer satisfaction

• Delivering expert technical consultative services and generating detailed specification documents for Architects, Façade Consultants, and Contractors

• Collecting and analysing feedback from customers and prospects, sharing insights with internal teams to refine and optimize sales strategies

• Proactively seeking new sales prospects through cold calling, networking, and leveraging social media platforms

Requirements

· GCE “A” Level, Diploma in Business, Sales & Marketing, or other relevant professional qualifications

· 2-3 years of proven experience as a Sales Executive

· Prior experience in the building industry is an advantage

· Strong attention to detail, excellent organisational and project management skills

· Ability to work independently with minimal supervision

· Exceptional interpersonal and communication skills, with the ability to build strong relationships

· Open to Singaporean applicants onlyHow to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

We are an established company with 30 years history

To support our growth, we are looking for suitable individuals to join us

We offer attractive numeration based on sales figures (Base + Additional Comms) and relevant experience in furniture trade

Pooled commission structure to ensure harmonious working environment

Convenient work location in Mall, linked to MRT station

On Job training will be provided

Duties

• Serve walk-in customers and closing of sales
• Handling simple administrative works (Arranging Delivery, end of day settlement)
• Handle phone and online queries
• Attend to customer orders and enquiries including after-sales service (handling complains)
• Perform simple housekeeping duties to maintain the store’s image

About ARKRAY

ARKRAY is a leading global provider of innovative medical diagnostic solutions, headquartered in Kyoto, Japan. With a strong portfolio that includes top-selling products such as HbA1c Analyzers, Blood Glucose Monitors, Urinalysis Analyzers, and Veterinary Diagnostics, we are dedicated to advancing healthcare through cutting-edge diagnostic technology.

As we continue to expand our presence across the globe, we are seeking a dynamic Sales Executive to join our Singapore team. This is an exciting opportunity for an individual who is passionate about making a difference in healthcare.

Key Responsibilities

· Markets Opportunity Analysis: Identify growth opportunities, evaluate market potential, and analyze competition within Southeast Asia, South Asia, and Oceania for ARKRAY’s product range in Diabetes, Urinalysis, Point-of-Care Testing, and Veterinary Diagnostics.

· Sales Strategy Development: Create and execute tailored sales strategies to drive growth across assigned regions, ensuring ARKRAY products meet the needs of various markets.

· Distributor Relationship Management: Build and manage strong, long-lasting relationships with both new and existing distributors, ensuring successful sales performance and revenue growth.

· Partnership Expansion: Identify and establish new distributor partnerships in both established and emerging markets to expand ARKRAY's footprint.

· Cross-Department Collaboration: Serve as the key point of contact for distributors, working closely with internal teams (Regulatory Affairs, Scientific Affairs, Logistics, Service, etc.) to streamline the sales process and resolve any issues efficiently.

· Market Intelligence s Travel: Conduct regular business trips to maintain and strengthen distributor relationships, and gather valuable market insights to inform sales strategies.

Qualifications Experience

· Educational Background: Bachelor’s degree in Science or a related field.

· Experience: Minimum of 2 years of sales experience in the medical device or IVD (In Vitro Diagnostics) industry.

Key Skills s Attributes

· Sales Acumen: Strong ability to drive sales, identify opportunities, and close deals effectively.

· Presentations Communication: Ability to create persuasive sales presentations and confidently present to diverse audiences.

· Cultural Sensitivity: Knowledge of global cultures and an ability to build meaningful relationships with partners and stakeholders from diverse backgrounds.

· Team-Oriented: A self-starter with the ability to work independently and collaborate effectively within a team environment.

Why Join ARKRAY?

· Impactful Work: Play a key role in expanding access to life-changing medical diagnostic products across a diverse range of regions.

· Global Collaboration: Work with a talented, multicultural team across ARKRAY’s global offices to drive success.

· Professional Growth: Opportunity to develop your career with a leading company in the medical diagnostic field.

Location:

ARKRAY C Partners Pte. Ltd.

83 Clemenceau Ave, #02-01 UE Square 239920

· Supervising a team and ensuring smooth operation

· Responsible for the sales of products

· Handle inventory management, housekeeping and merchandising

· Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.

· Process payments by totaling purchases; processing cash or other credit cards

· Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

· 6 days roster based (retail hour 11am to 10pm)

· 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

PIF Capital, led by an A+ management team, is the catalyst for SMEs fast-track growth. Our capital consultancy services, membership programmes, and nurturing community empower entrepreneurs, propelling them towards corporatisation.

Our vision is to become Asia's Silicon Valley, developing A+ companies and capital entrepreneurs through customised consultancy. With a focus on building capital entrepreneurship with a purpose, we aim to develop 300 IPOs and establish 300 education foundations, making impactful contributions to our business community.

CRITERIONS

● Achieve monthly sales target

● Deep understanding of product knowledge (comprehensive training is provided)

● Believer and confident in selling innovative products

● Weekly Sales reporting

● Passionate in helping SMEs

● Team player

COMPETENCIES

● Strong cold calling ability

● Strong staging ability

● Strong sales closing ability (no hard sell/close, needs’ based)

● Hunter and farmer orientation

● Strong communicator/presenter/convincer (clear and precise manner)

● Sharp and sensitive in dissecting customer’s pain points

● Solution provider (toward customers/management)

● Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Charismatic + Influencer

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Salesmanship

● 5 -7 years of direct sales experience, preferably serving SME owners directly

● Strong SMEs network (preferably)

● Proven achievement and experience in high commission remuneration set-up

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

COMPENSATION

● Basic + Commission + Incentives + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

APPLICATION

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

· To be accountable for delivering sales volume to meet targeted sales objectives.

· To be responsible for the planning and implementation of our new product’s launching activities

· To liaise and negotiate with local market personnel & buyers and suppliers directly in India for products procurement.

· Should have knowledge about the geographical and seasonal availability of products like spices, grains for procuring at right time and should able to negotiate with the suppliers for best prices.

· Should coordinate with the overseas team in preparing spice powders (Masala powders) to suggest the flavours and quantity which are required by customers in the local market.

· To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business.

· To promote and market the products to the local buyers, to market new products from overseas especially from India to local market.

· To be ready to travel overseas to procure products, should possess local market product knowledge especially about Indian products.

· Should liaise with import and export companies to for product procurement.

· To lead, supervise and manage our merchandising team to ensure the effectiveness of works

· Developing a solid and trusting relationship between major key clients and company

· Make product appeal to the target market

· Anticipating key account changes and improvements

· Managing communications between key clients and internal teams

· Working with sales team, creative, advertising, logistics and team members from other departments to ensure the highest quality of products are being procured and sold.

To resolve any inquiries/issues/complaints arising from the outlets and customers.

Attachment Description

The Sales Coordinator reports to the Director and plays a vital role in supporting the sales team and ensuring the smooth operation of real estate transactions. This position involves managing property listings, assisting in client communications, coordinating marketing efforts, and facilitating administrative tasks to enhance the overall efficiency of the sales process.

Individual to be involved in:

1.Employee orientation and basic training on administrative tools

2. Participate in training sessions focused on developing verbal and written communication skills for phone, email, and in-person interactions. Respond to client inquiries promptly and professionally, ensuring all questions are addressed accurately. Document inquiries and maintain records of client interactions for follow-up purposes.

3. Understand the basics of digital marketing strategies relevant to property listings. Explore tools and techniques for promoting properties online. Help plan and organize marketing campaigns for property promotions.

4. Gain knowledge of compliance requirements in the real estate industry. Understand the step-by-step process from making an offer to finalizing a sale. Assist in drafting and comprehending sales agreements between buyers and sellers.

5. Coordinate with external parties, such as lawyers and clients. Monitor project progress to ensure timely completion.Learn how to create and track timelines for different real estate projects.

Technical Skills and Competencies

1. Overview of the Real Estate Industry and hands on Administrative for data analysis

2. Client Relationship Management & Communication Skills

3. Property Listings & Marketing Coordination

4. Transaction Management and Legal Processes

5. Team Cordination and Project Management

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

Sales coordinator assist with the company's sales operations and strategies to help it meet it sales golas

He/she will work with sales managers and representatives to ensure products are sold smoothly and efficiently.

He/she will gather feedback from customers to improve processes.

He/she will support work improvement activities and performance improvement strategies

About the Team

Our Customer Success team at OpenAI is dedicated to partnering with our customers to help them embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. Our customers span a diverse range of industries and maturity levels, from early-stage startups to established global enterprises. We see every interaction as an opportunity to inspire and accelerate each company or individual on their AI journey.

About the Role

We are looking for a Customer Success Manager to work directly with our largest and most strategic customers. You will be key to the success of our customers, driving adoption and ensuring they derive value from ChatGPT Enterprise and OpenAI API. Your responsibilities will include understanding customer needs and providing an excellent experience. You will collaborate closely with Sales, Product, Marketing, Partnerships, and Engineering teams.

The ideal candidate will have a proven track record of managing and growing Fortune 500 accounts, delivering strategic advice, and driving customer success. You should understand the motivations, business drivers, strategic goals, and desired outcomes of large enterprise customers (typically 1-3). You will lead cross-functional teams to explore new ways our platform can differentiate them in the market.

This is a remote role based in Singapore.

In this Role, You Will:

• Work with Fortune 500/Global 2000 organizations to bring ChatGPT Enterprise to large global customers.
• Create and implement customer success plans that outline goals, challenges, KPIs, and timelines.
• Strategize and execute initiatives to provide an exceptional customer experience.
• Manage the relationship with Product for large customers who are pushing the product's limits.
• Collaborate with the Partnerships team on strategies and models involving third parties and system integrators.
• Serve as an AI thought leader, combining industry expertise to drive the adoption of transformative technology, and share insights with the Customer Success team.
• Conduct use case development and enablement sessions across regions and business lines.
• Collect and share customer feedback with internal teams to inform product planning.
• Work closely with Sales to ensure seamless handoffs between pre-sale and post-sale processes.
• Proactively address potential risks to renewals or user churn and work with internal teams to resolve issues.
• Foster customer advocacy and facilitate customer testimonials and case studies.
• Travel approximately 15% of the time to nurture strong relationships and better understand customer goals.

You’ll Thrive in This Role If You:

• Have 8+ years of experience in customer success (or similar roles), preferably with technical enterprise products.
• Have 5+ years managing relationships with large, global, complex organizations.
• Have experience working with global 1000 Enterprise customers and managing success programs across multiple stakeholders.
• Are skilled at building deep relationships within complex, matrixed organizations.
• Have served as a thought leader with your customers.
• Possess exceptional presentation and communication skills, especially with executives and leaders.
• Can identify product pain points and customer challenges.
• Have a humble attitude, a strong desire to help others, and a commitment to continuous learning.
• Are highly motivated, with excellent problem-solving skills and the ability to manage multiple projects effectively.
• Are personally committed to fostering the safe and ethical development of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities while focusing on safety and human needs. Our mission requires us to embrace diverse perspectives, voices, and experiences from all parts of the world.

We are an equal-opportunity employer and do not discriminate based on race, religion, nationality, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

For US-Based Candidates:
We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via this link.

Privacy and Equal Opportunity:
For more information about our policies, please refer to the OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement and OpenAI Global Applicant Privacy Policy.

At OpenAI, we believe AI can help tackle global challenges, and we are committed to ensuring the benefits of AI are shared widely. Join us in shaping the future of technology.

Responsibilities

-Assist to generate quotations & invoices.

-Handling & building relations with clients matters / request via emails / calls / WhatsApp.

-Client management - Get relevant details and coordinate with the back-end team for project

success.

-May need to attend site visits from time to time only when requested by clients.

-Responsible for idea proposal and copywriting for growth marketing campaigns. Ability to

-solve strategic and creative challenges with the emphasis on messaging, narrative, brand

voice, tone and innovative thinking.

-Identify, Propose, Develop & Execute Digital Marketing plans for the company's services & products.

-Perform market research, analyze & collect data, identify customers' behaviour and trends.

-Track conversion rates and bring improvements to company's digital presence.

-Identify changing social media trends and learn to explore new ways to reach the target

audience.

-Write up for all marketing collateral, including brochures, EDM & websites.

-Other ad-hoc duties as assigned by the company, bring fun to the office!

Requirements

-At least 3 years+ of events experience

-Diploma in Sales /Marketing is a +

-Creative and good writing skills

-Good understanding of current online marketing trends and strategies

-Driven, resourceful

-Creative thinker, Attention to detail and ensure quality delivery

-Excellent communication and interpersonal skills

-Possess professional integrity and business ethics

-Comfort with cloud-based communication tools

-Team Player with responsibility & initiative & open to contributing ideas

-Singaporeans/PR/Malaysian

The Sales Manager is responsible for all local sales activities, accounts and meetings in line with the annual sales plan. He/she works in a smart and savvy way to achieve hotel budgets. He/she is creative in his/her approach and work towards a successful hotel sales strategy.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

Financial Returns:

· Monitors competitors’ activities and assists in collection of marketing intelligence to share with the team.

· Aware of sales strategy and goals when selling to negotiate optimum rate for the benefit of the business.

· Sells all facets of the hotel with a view to optimizing opportunities for revenue growth.

· Monitors existing business and inputs into sales strategy meetings to maximize opportunities.

· Grows existing business and pursues all future business opportunities.

· Initiates and prepares tender for business.

· Assesses sales data.

· Works with leadership team in the preparation and management of the Sales & Marketing budget.

· Assists in the preparation of the annual departmental operating budget.

· Monitors budget and controls expenses in sales.

People:

· Works collaboratively with all team members from all departments.

· Manages key accounts.

· Travels when required to promote the hotel and develop potential business.

· Maintains regular contact with cluster sales and marketing team members to keep abreast with any IHG initiatives.

· Encourages high service standards in the hotel through training and leading by example.

· Ensures all colleagues are aligned with the Make Every Connection Count brand service behavior.

· Interfaces with operations on a timely basis in regards to future and existing needs for customers.

Guest Experience:

· Follows Holiday Inn Express behaviors when working with internal and external customers.

· Services existing business through management of account base.

· Maintains an accurate and up to date database of clients and contacts.

· Responds to guest’s feedback in a timely and takes corrective action to resolve the concerns and partners other departments to ensure similar concerns do not happen again.

· Supports loyalty contribution through a proactive approach toward enrolment and ensures accuracy and transparency crediting IHG Business Rewards points.

· Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, government departments and other producers closely aligned to hotel business.

· Builds profile within local market place through attendance at appropriate events.

· Entertains clients with a view to maximizing business opportunities.

· Supports and joins (where appropriate) sales and marketing team members in familiarization tours, site inspections and sales visits.

· Assists with the preparation of new products and services.

· Assists in the evaluation of sales and marketing activities.

· Analyses sales mix and likely impact on hotel goals.

· Maintains a neat and organized filing system (manual and electronic).

Responsible Business:

• Ensures a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements.
• Develops and carries out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Acting responsibly when working with hotel budget and expenses, seeking prior approval where required.

Perform other duties as assigned by Director of Sales or as required.