Responsibility

Provide physical, emotional and social care for our nursing home residents.

Job Description

· Assist therapists to deliver therapy exercise according to care plan

· Supervise the elderly in practising activities of daily living

· Facilitate small group activities and conduct bedside therapy exercise

· Maintain, clean and sterilize rehabilitation equipment

· Ensure safety of the elderly during rehabilitation sessions

- Assist with feeding residents

· Administrative duties

· Other duties assigned by supervisor

Requirements

· Certificate in Therapy Support

· Passionate in caring for the elderly.

· Good communication and interpersonal skills

- able to commit work schedule Monday to Friday and alternate Saturday (half day)

• First contact for applicants, answer phone calls and reply email queries.
• Assist in admissions and discharge processes.
• Keep proper records of resident’s / client’s file, ensure completion of forms and data are updated in a timely and accurate manner.
• Conduct financial Means Test and determine the subsidy quantum.
• Liaise with resident’s / client’s NOK or guarantor regarding subsidy, billing, and charges.
• Update ILTC portal on required information.
• Assist in preparation of monthly reports.
• Debt management, remind clients on due payments and outstanding balance.
• Contribute and ensure that the department meet its KPIs.

Requirements:

• Minimum GCE O Level
• at least 1 year of relevant working experience

Key Responsibilities:

• Manage full spectrum of HR & Office Administrative functions including recruitment, onboarding & offboarding, employee relations, performance management, as well as office administration.
• Ensure compliance with Singapore's employment regulations and HR best practices.
• Review and improve existing HR policies and procedures to enhance workplace efficiency.
• Handle employee engagement, well-being programs, and retention initiatives.
• Address and resolve HR issues, grievances, and disciplinary actions.
• Oversee employee training and development programs.
• Oversee office administration, ensuring seamless day-to-day operations.
• Manage office facilities, supplies procurement, and administrative budgets.
• Ad hoc duties as assigned.

Requirements:

• Bachelor’s Degree in Human Resources, Business Administration, or equivalent.
• At least 3 - 5 years of HR & Admin experience.
• Good understanding of local employment laws and regulations.
• Ability to start work within short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is an established and well-diversified group of companies, with building construction & civil engineering being one of their core activities. Currently, they are seeking for Accounts Assistant to be part of the team.

JOB DIMENSION (SCOPE)

• Support and carry out the Accounts Payable function
• Data entry for all the accounts payable invoices and payment voucher, journal entries into accounting system
• Matching of DO, PO with supplier invoices for payment
• AP reconciliation reports to suppliers' statement
• Prepare AP ageing reports
• Close month end accounts
• ISO compliance documentation
• Other duties as assigned by the departmental manager

JOB REQUIREMENTS

• Minimum Diploma in Accounting or equivalent
• At least one year of relevant working experience

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Perform customers' orders processing and ensure on time delivery
• Work closely with operation teams and coordinate shipping activities
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• With 1 - 2 years of customer service & shipping experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: HR Assistant/HR Executive
• Working Location: West - Tuas (5 minutes away from Tuas West MRT station)
• Working Hours: Monday to Friday, 9 am – 6.20 pm
• Salary Package: Basic Salary Up to $2500
• Duration: Contract (November – February, 4 months)

Key Responsibilities

• Recruitment of direct staff
• Issue Appointment Letters and apply for relevant work passes
• Monitor staff confirmation and Appraisal period
• Handle staff resignation processes including the filing of IR21
• Assist staff in training registration & recording of Training KPI
• Payroll process for direct staff
• Administrative work

APPLY NOW!!!

• Minimum 1 year of work experience in a related field
• Able to start work on short notice

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69508 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Working Hours- Mon to Fri: 8.00am - 5.10pm

Working Location : Pioneer Mrt (Company provided at location like AMK, TPY, Woodlands, Tampines, Bedok,CCK and etc)

Permanent Role + VB + 21 AL

JOB Description

Strategic

1. Perform Spend Analysis to support sourcing strategy and annual plan development for company

2. Perform study of supply market intelligence (market, vendor, product, commodity, etc) for company

3. Drive procurement cost reduction initiatives within company

Operation

1. Conduct tenders in accordance to Division and make recommendations to Tender Committee

2. Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology

3. Supplier Classification, Relationship Management and contract management

Responsible Sourcing

1. Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.

2. Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.

Business Process Analyst for AX/D365

System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.

Requirements:

· Minimum Degree in Supply Chain / Business Management or other related field of studies.

· Minimum 8 years’ relevant experience.

· Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW.

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

We regret that only shortlisted candidate will be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 7YRN12OPT24

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

• Assist pharmacist in checking, packing and labeling of medicine
• Checking stores of medicine to ensure it is in check
• Assist with the pharmacy store
• Basic cashiering duties

Requirements

• Min GCE N/O/A Levels
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

*Seeking for a Credit Administration Senior Officer/AM with minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry and knowledge in MAS 610 requirements*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Credit Administration (Admin) Senior Officer/Assistant Manager to be part of their Credit documentation team.

JOB RESPONSIBILITIES

• Process or prepare loan documents/credit facilities set up (e.g. roll over request, credit draw down)
• Perform collateral management
• Ensure adherence of credit facility’s limits
• Prepare Credit reports
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry
• Knowledge in MAS 610 requirements
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

Please refer to our website https://resolutehunter.com/ for more job postings.

EA Licence 18C9105

EA Reg R1105305

Working Hours - Mon-Fri: 9am - 6pm

Responsibilities:

· To provide administrative support

· Assist in the preparation of delivery order, purchasing order and invoicing

· Handle phone and email enquiries, ensuring timely responses

· Maintain good filing, photocopying, scanning documents & proper records of documents and correspondences.

· Prepare schedule plan and arrange delivery

· Provide administrative support and undertake additional tasks as needed

Requirements:

• Good coordination and communication skills
• Basic knowledge of Microsoft Excel and Word
• Good team player and self-motivated

Interested candidates who wish to apply for the advertised position, please click APPLY NOW.

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

We regret that only shortlisted candidate will be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 5YRN12OPM15

No experience are welcome to apply!

Job Summary:

• Duration: ASAP - Long term
• Monday to Friday 11pm-7am
• Basic $12/hour
• Location: Tuas Link (Walkable distance from MRT)
• Singaporean only

Job Description:

• Handle picking, packing, and put-away of beverage products (e.g., milk, yoghurt, soya, soft drinks).
• Perform receiving, checking, and storing of stock.

We are hiring Contract Clinic Assistant to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection of payment
• Provide Administrative support and scheduling appointments for patients
• Assist Doctors with minor procedure when required
• Maintain clinic's cleanliness and hygiene at all times
• Assist in maintaining and restocking inventory/supplies
• Any other ad-hoc duties as assigned

Job Requirements

• Min N/O/A Level
• Able to commit to the working hrs
• Computer savvy

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Assistant Tax Manager (Maritime/Shipping)

Our client is a leading International shipping brand and are expanding their team in Singapore.

Key Responsibilities:

Tax Compliance and Reporting

• Manage the preparation and review of corporate income tax returns for international jurisdictions. Ensure compliance with global tax reporting requirements, including CbC (Country-by-Country) reporting and FATCA.
• Assist in the preparation of tax provisions for financial statements, including IFRS compliance. Transfer Pricing
• Support the development and implementation of transfer pricing policies and documentation. Conduct benchmarking studies and ensure compliance with local transfer pricing regulations. Collaborate with finance and legal teams to ensure intercompany pricing aligns with global standards.

Tax Planning and Research

• Assist in developing international tax strategies to minimize tax liabilities and support global operations. Research international tax law changes and provide recommendations for compliance and planning.
• Collaborate with cross-functional teams on tax-efficient structuring of cross-border transactions.

Audit and Risk Management

• Support international tax audits, including gathering documentation and responding to inquiries. Identify and mitigate tax risks related to international operations.
• Monitor BEPS-related developments and their impact on the organization.

Collaboration and Support -

• Act as a liaison between regional tax teams and the Global Tax Manager.
• Coordinate with external advisors to ensure timely and accurate deliverables.
• Provide guidance to regional tax teams on compliance and reporting requirements.
• Process Improvement and Technology
• Assist in streamlining tax processes and implementing automation tools.
• Support the integration of tax systems with ERP platforms to improve efficiency and accuracy.

Skills & Experience:

• Bachelor's degree in Tax, Finance, or related field.

• Professional Tax qualification (e.g., CPA, ACCA) is preferred.

• Minimum of 5 years of Tax experience, preferably in the shipping or maritime industry.

• Strong understanding of international and local tax principles.

• Proficient in accounting software and Microsoft Excel.

• Excellent analytical and problem-solving skills.

• Strong attention to detail and accuracy.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.

Singapore Citizen or PR only

Job Responsibilities

• Responsible for loading and unloading of goods.
• Manage picking-up, receiving and storing of goods.
• Warehouse housekeeping.
• Perform cycle count/stock count.
• Any other duties assigned by the supervisor.

Requirements

• Must have WSQ Operate Forklift Course (Without class 3 license) certificate.
• Possess Singapore Class 3 driving license will be an added advantage.
• Some relevant working experience in store/warehouse environment will be an added advantage
• 5.5 days work week
• Willing to work on weekend and overtime.

Working Location:

• Ang Mo Kio or
• Sungei Kadut - Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Note:

• Only shortlisted candidates will be notified.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance. We are innovative, focused and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state of the art solutions as part of Team Rapsodo.

Employment Type

This is a 1-year fixed-term contract with the possibility of transitioning to a permanent position, contingent on business needs and individual performance.

RResponsibilities

· Responsible for Accounts Payable activities in Singapore and Japan.

· Processing of vendor invoices in high volume.

· Processing of payment run for all modes of payments.

· Performing bank clearing, vendor reconciliations, etc

· Preparation of year-end audit schedules & timely submission of all statutory obligations such as audited accounts & filing of various returns.

· Liaising with auditors and responding to any queries.

· Review, validate & process refunds/reimbursements.

Requirements

· Fresh graduates are welcome to apply

· Diploma in accounting and any professional finance/accounting qualification

· Handles tasks independently and within a tight deadline.

· Can-do attitude, driven and passionate about work

· Strong verbal and written communication skills

· A keen eye for detail and desire to probe further into data

Job Title: Part-Time Kitchen Assistant Packer

Location: 25 Harper Road, Singapore

About Us
At Edith Patisserie, we’re a family of passionate bakers dedicated to crafting heartfelt, elegant cakes and bakes for every celebration. With over a decade of experience, we bring a unique blend of expertise, warmth, and innovation to the art of cake-making. We believe in making life’s milestones memorable, affordable, and accessible for all. Join us on this journey to create meaningful moments for our customers!

Job Description
We are looking for a Part-Time Kitchen Assistant Packer to join our kitchen team. This role is perfect for someone who loves baking, is eager to learn, and thrives in a fast-paced environment. As a Pastry Assistant, you’ll play an important part in the day-to-day production, helping us maintain our standards of quality and presentation in every bake.

Key Responsibilities

• Pack and label baked goods for orders
• Assist with quality control, ensuring each item meets our brand standards
• Ensure cleanliness and organization in the kitchen, including equipment and tools
• Follow recipes and instructions precisely to maintain product consistency
• Support the team with any additional kitchen tasks as needed

Requirements

• Previous experience in baking or pastry-making is a bonus, but not required
• Keen interest in the art of baking and pastry-making
• Ability to work in a fast-paced, team-oriented environment
• Willingness to learn and take direction
• Attention to detail and commitment to maintaining high quality
• Have valid food hygiene certification

Working Hours

This role has a minimum commitment of 12 shifts per month.

Why Join Us?

• Be part of a close-knit team passionate about creating heartfelt and beautiful bakes
• Gain hands-on experience and training in a professional pastry kitchen
• Enjoy an inclusive and positive work environment
• Opportunity for career growth and development within our expanding brand

If you’re excited to bring joy to people’s celebrations through baking and want to be part of the Edith Patisserie family, we’d love to hear from you!

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

Warehouse Assistant - 1 year contract - Renewable and Extendable. $2100 - $2400

· Work Location: Pioneer (West)

· Working hours: Mon to Fri 9am to 5:30pm

· AWS / 13-month bonus

· Variable Bonus / Performance Bonus

· Overtime pay

· Medical Insurance, include outpatient no co-payment

· Dental & Optical reimbursement

· Company Transport provided

Description:

· Receiving, checking and store product items to designated warehousing location (Inbound).

· Picking, checking and packing product items from location (Outbound).

· Repacking the package / Minor maintenance-cleaning and oiling the spare parts (VAS).

· Preparation of cargo for shipment.

· Conduct inventory housekeeping and cycle counter.

Requirements:

· Possess a Forklift License.

· Minimum 1 years’ relevant working experience.

· Can physically move up to 20kg

· Generally required to walk a lot

· Comfortable in non-aircon environment.

· Pro-active with positive work attitude.

· Able to work in a fast-paced environment.

· Good verbal and written skills.

· Comfortable using computers

United Medicare Centre (UMC) is a leading private nursing home providing trusted care and quality life since 2003.

We are looking for a candidate to support the company mission by providing leadership for daily operations and high standard of services to our residents and their families.

Responsibilities:

• Provide leadership day-to-day operations of non-clinical activities in the company portfolio of Nursing homes including Front desk admin/clinical logistic management eg store, procurement, transport.
• Ensure compliance with all health, safety, and regulatory requirements.
• Collaborate with clinical and operation heads to ensure optimal operations within the nursing homes.
• Analyse department performance and implement improvements as needed to achieve operation and financial targets

Qualifications and requirements

• Degree or Diploma in hospitality management, Business Administration, or a related field.
• Minimum of 5 years of experience in hotel or hospitality operations management
• Excellent communication and interpersonal skills.
• Commitment to delivering high-quality service to partners and customers

Job scope:

• Basic housekeeping to ensure the place is neat and tidy
• Working independently
• Promote products to customers
• Provide good customer service

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

The individual is focused on manage the product designated product portfolio and its related solution with clear Go-To-Market strategies into targeted industries, while creating competitive edge against our keen competitor(s) working with stakeholders in global, regional and local.

Product

• Plan, develop and implement of product portfolio strategies with SMART goals
• Responsible for the product performance by revenue, GP%
• Manage the entire Product Lifecycle management of the products
• Collaborate with respective business unit and marketing teams to ensure that customer needs/values are incorporated into product design, branding, and marketing approaches as Voice of Customers (VOC).
• Schedule and facilitate new and existing product training sessions.
• Analyse and report the product malfunctions as feedback on quality improvement

Price

• Manage the product pricing thru market competition review and positioning thru analysis of pricing matched with market expectations to determine the ideal target price for products of the business.

Promotion

• Responsible for defining the release process and coordinating all of the activities required to bring the product to market
• Develop marketing strategies to grow quality inspection applications in Automotive, F&C, Semicon, Electronics and Medical industries and increase sensor products market share with channel partners.
• Develop tools and marketing collaterals with Marcom team to support sales activities
• Support Solution Marketing activities with Application Marketing members to develop sales tools incorporating Vision and Sensor products.

Place

• Plan go-to-market strategies in alignment with Country Sales (in APAC region) demand.
• Manage for product availability based on the customer's demand and our company’s needs

Competitor

• Monitor and update competitor activities to Global Product BU and Sales
• Develop strategies and plans or tools to convert competitor market share.

Sales Goal

• Responsible for regional sales budget of vision and sensor products and supporting total regional sales budget

Requirements:

• Degree / Diploma in Engineering or relevant discipline.
• At least 7 years of experience in Product Marketing Management in a regional role (Asia Pacific)
• Comprehensive understanding of Product (Sensor, Vision) & Market Trends
• Prior experience in Industrial Automation industry is a bonus.

Objectives of the position:

This role involves Customer Quality Support for LAP’s product distribution, addressing customer feedback and product quality requirements/issues. The person in this position will be responsible for handling customer feedback or requirements, such as complaints, test data, and other technical information as requested. This includes necessary communication with all stakeholders (Customer, Supplier, Customer Service, Production Planning, Supplier Management, Logistics).

Knowledge in cable testing or Electrical & Electronic (E&E) product testing, along with an understanding of technical specifications, will be required to comprehend customer complaints (both technical and logistical) and provide appropriate advice for resolution.

Key Responsibilities:

Manage Customer Complaint Processes

• Acknowledge the complaint
• Update the complaint in SAP & Customer complaint log
• Track the complaint & close the complaint once actions are completed
• Summarize complaints for monthly reporting (LOS & Q-reporting)
• Properly handle customers' needs by providing accurate and timely information on inquiries related to cable standards, test reports and complaint handling

Track Supplier Quality

• Conduct incoming inspections when required or prompted by customer complaints
• Update results in the SAP system and release inspected lots according to the defined usage decision
• Generate Supplier Corrective Action Requests (CAR) and track corrective actions by liaising with the supplier

Compliance with Standards

• Familiarize with and comply with international cable testing standards and procedures
• Contribute to achieving company and department KPIs through due diligence, duty of care, and personal accountability for quality assurance in all tasks

Liase with Stakeholders

• Effectively close customer complaints by liaising with relevant stakeholders

Maintain Records

• Maintain records in SAP and other relevant records

Operate Laboratory Test Equipment

• Operate laboratory test equipment when required for the validation of complaints

Assist with Customer Technical Enquiries

• Assist with product test reports, RoHS, REACH, and CE inquiries

General Assistance

• Assist in other day-to-day activities related to the QA department as assigned by your superior

Skills & Qualification:

• Min. Diploma in Engineering (Electronics / Electrical) or equivalent
• Min. 1 year of experience in electrical / electronic product testing and qualification
• Knowledge in ISO 9001: 2015 QMS standard will be added advantage
• To be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).
• Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage
• Good written and communication skills in English
• Good customer handling skills and able to communicate to all levels in the organization
• Proficient in Microsoft Words, Excel & Power point
• Addresses present issues immediately and independently
• Possess self-confident and willing to share opinions and expertise in discussions
• Anticipate potential problems and takes action to avoid crisis
• Provide support to colleague in the Department and work as a team to achieve Department goals and targets

1. Assist to ensure goods are properly stock and display
2. Replenish when stocks are running low
3. Perform Customer Service
4. Opportunity to learn on the jobs on its products
5. Work independantly and closely with the Marketing on promotion, and also the butchery on areas to improve revenue sales.
6. Located in Bukit Timah areas ( 1 Jalan Bingka )