Summary:

• Basic up to $2300 + OT + Bonus + AWS
• Location: East
• MNC, Great Career ProgressioN

Responsibilities:

• Handle loading and unloading of goods.
• Perform picking and packing tasks.
• Assist with warehouse operations and maintain general cleanliness.
• Carry out additional duties as assigned.

Requirements:

• Candidate with Forklift will added advantages

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)
EA License No: 20C0358

AM: 12pm – 9.45pm

PM: 8.30am – 6.15pm

Weekend: 8.30am – 5.15pm

Schedule: 4 Weekday + 1 Weekend

Responsibilities:

• Preparing patients for dental work.
• Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures.
• Assisting dentists in managing medical and dental emergencies when necessary.
• Assisting dental hygienists with procedures when necessary.
• Providing great patient care.
• Recording treatment information in patient records.
• Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment.

Requirements:

• Min Nitec in any discipline
• Not Afraid of Blood and Saliva
• Keen in Dentistry

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities:

• Engage in B2B sales activities.
• Identify and pursue new sales opportunities until closure.
• Collaborate closely with reputable partners such as Bosch, Yamaha, Biamp, Extron, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft, etc., as well as our in-house AV Designer Team, to develop tailored solutions that align with customer requirements.
• Negotiate pricing with partners to ensure competitive bids.
• Assist in managing partnerships with manufacturers of audio solutions and related products.
• Explore and secure partnerships for audio-related solutions to enhance our offerings to customers.
• Focus on providing Pro Audio Solutions for large venues like theaters and auditoriums.
• Target primary markets in the hospitality and education sectors.

Job Requirements:

• Must have minimum 2 years of sales experience in a B2B environment with good sales track record
• Must have experience in a project-based, development of customised solutions sales environment
• Must have Experience in Pro sound solution for Large Venues
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus.

JOB SUMMARY

Responsible for soliciting and managing group and catering opportunities. Actively upsell each business opportunity to maximize revenue opportunity. Achieve personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.

JOB DUTIES & RESPONSIBILITIES

1. Respond to incoming group and catering opportunities for the property and prompt follow up of quotations within 24 hours.
2. Identifies, qualify, solicit and close group/catering business to achieve personal and property revenue goals.
3. Collaborate closely with proactive sales team to ensure effective communication to meet customer expectations.
4. Conduct site inspections of hotel facilities with clients, engage and demonstrate active listening skills and use negotiating skills with creative selling to close on business and negotiate contracts.
5. Conduct daily telemarketing calls to solicit for leads and generate new enquiries for the hotel.
6. Understand the properties primary target customer and service expectations; serve the customer by understanding the customer’s business needs and recommend appropriate business solutions, while building relationships and loyalty to the property and the brand.
7. Sales Administration. Ensure prompt attention and follow up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking space in Opera and Salesforce. Follow through on commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and handover of all the said documents.
8. Ensure accurate contract/offer before sending it to the customer. Gains commitment of customer through signed contract/offer. Once signed contract/offer is received, completes accurate, detailed turnover documentation for Event Management.
9. Stay current with latest trends and derive creative upsell initiatives.
10. Explore all avenues to sell hotel through alternative dates and/or rates. If no alternative is determined, refer requests to other Marriott Hotel(s).
11. To be a team player motivating peers and subordinates in support of department goals, in sales and operations. Maintain professional interdepartmental relations and participate in hotel team building activities.
12. Achieve individual assigned sales goal for achievement of total sales budget.
13. Abide by Marriott’s ethical business practices and adhere to hotel’s grooming standards, ownership, accountability and responsibility.
14. Perform any other duties assigned by immediate supervisor or department head according to changing business, economic, customer needs or restructure within Sales & Marketing department.

JOB REQUIREMENTS

• A minimum of Diploma in Hotel Management or related field.
• At least 2 years of hotel sales experience.
• Able to plan, organize and coordinate all aspects of groups & mice events.
• Strong negotiation skills to close deals and secure contracts.
• Effective communication with clients, team members and other departments.
• Able to track multiple tasks and responsibilities to ensure smooth coordination.
• Able to provide accuracy, complete and effective turnover to Event Management.
• Able to start work within short notice period.

JOB DESCRIPTION

Primary Function - ERP (SAP) Support Analyst

Provide SAP functional support to the Business as part of SAP L1 Support in Finance, Accounting, Sales, Trade Marketing, Supply Chain, Logistic, Procurement, Industry business streams.

Main Duties and Responsibilities

• Collecting business requirements
• Identify gaps, issues and work around solutions
• Investigate, analyze problems & provide solution together with HQ / Global Teams
• Provide training and user support as required
• Document functional designs for business flows in the system
• Perform/organize test cases
• Prepare/localize training guides/user manuals
• Integration with other Business Applications Systems into ERP System
• Join to project activities with HQ/Global Teams and vendor(s)
• Any other duties which may be assigned to you by your superior from time to time

JOB REQUIREMENTS

• Bachelor or Higher in Business, Computer Science, Computer Engineering, Industrial Engineering or related fields
• At least 3-year experience in any SAP S/4 Hana modules: SD, MM or FI in consumer electronic sales industry (holding SAP S/4 Hana proficiency / training certificate is a plus)
• Good Teamwork
• Ability to work creatively and analytically in a problem-solving environment
• Good communication (written and oral) and interpersonal skills
• Good command of English both written and spoken

• Conducting market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Setting up meetings with potential clients and listening to their wishes and concerns
• Refresh the Company website and marketing materials frequently and organize marketing initiatives to increase customer engagement and awarenes.
• Undertake additional tasks and responsibilities when required or as instructed.
• Ensure procedures, products and services rendered comply with Company policies, government regulations and ISO standards.
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections

Looking for a fulfilling sales role that can improve your customer's lives?

We are Spaceman, Singapore's most exciting furniture brand and having just increased our store to 5000 sq feet need new sales consultant to help bring joy to our customers spaces.

We are looking for an experienced sales consultant to help our customers to select and customise our exciting furniture for their needs.

Spaceman is the leader in space saving furniture with innovative and highly customisable murphy beds, dining tables, sofa beds, designer storage beds and kids bedrooms all totally exclusive to Spaceman.

We are a friendly team, based in a double conservation shophouse in the buzzy Jalan Besar area.

Apply today to find out how much more enjoyable it is selling products with wow factor.

Generous UNCAPPED commission.

Responsibilities

- The Sales Consultant will take and respond to customer and client enquiries both online and offline, and ensure follow up.

- The Sales Consultant will pursue leads and follow up

- The Sales Consultant advises on product selection, and manages the entire sales cycle

- The Sales Consultant may also assist with invoicing, diary keeping, administration and paperwork for the company.

- Need to be willing to work weekends

Skills & education-

- Ability to produce simple 3D visualisations either by hand or using SketchUp, or some other 3D software to be able to propose customised solutions to customers

- Possess at least relevant A Levels and ideally relevant Professional Certificate/NiTEC.

- Excellent organisation, communication and presentation skills.

- Excellent customer service skills. Good computer skills, MS Word, Excel etc.

- Good level of English written and verbal- Able to work independently, self motivated and proactive.

Please send an up to date resume in MS Word/pdf format.

We are looking for a motivated and detail-oriented intern to join our premium furniture store team. As an intern, you will play a crucial role in supporting our sales team and contributing to our marketing efforts. This position offers hands-on experience in sales, customer service, and retail operations within a high-end furniture environment.

Responsibilities:

• Assist the sales team in preparing accurate and detailed estimates and quotations for customers.
• Follow up on customer inquiries via phone, email, or in-person, ensuring timely and professional communication.
• Support the sales process by maintaining updated records of customer interactions and orders.
• Participate in marketing tasks, including creating promotional content, updating social media channels, videos, and assisting with email campaigns.
• Perform other ad hoc duties as assigned by the sales or marketing manager.

Job Description

• Grow new prospects and expand customer base in the HORECA channel
• Learn, understand and equip knowledge of company products to better explain and promote to customer
• Meeting sales target by growing sales
• Monitoring and ensure payment are received in a timely manner
• Develop and maintain professional relationship with customers

Job Requirement

• Possess minimum Diploma qualification in any field
• At least 2 years of experience in B2B sales in HORECA
• Independent and take initiatives to meet sales target
• Pro-active and good communication skill

• sales associate/cashier for 7-Eleven convenience store.
• Greet customers with a smile and provide friendly, helpful service.
• Go the extra mile to create a welcoming and positive store environment.
• Accurately and efficiently process transactions using our point-of-sale (POS) system.
• Actively engage with customers to promote products and special offers.
• Monitor inventory levels and report low stock to management.
• Maintain a clean, organized, and well-stocked store environment.
• Replenish shelves and arrange products according to the 7-Eleven planogram and ensure proper product rotation (First-In, First-Out) to minimize waste.
• Assist with maintaining the cleanliness of the store.

Our client is a Automotive Industry. Due to their current expansion plan, they are looking for a Temp Sales Assistant to join their team, in hopes of developing the current high performing team.

Job Descrpition:

• Assist customers with inquiries about products, providing excellent customer service and support throughout the shopping experience.
• Process sales transactions efficiently using point-of-sale systems, ensuring accuracy and a smooth checkout process.
• Maintain the store’s appearance, ensuring that merchandise is neatly displayed, shelves are stocked, and the environment is clean and welcoming.
• Support the sales team by replenishing stock, organizing promotional materials, and assisting with sales events.
• Handle basic customer service tasks, such as returns or exchanges, in accordance with store policies.
• Collaborate with team members to achieve sales goals and contribute to a positive work environment.
• Assist with other duties as assigned, such as inventory checks or restocking products.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

About the Role:

We are seeking enthusiastic and customer-focused individuals to join our team as Sales Consultants at our state-of-the-art Smart Home Showroom. If you have a passion for cutting-edge technology and enjoy helping customers discover innovative home automation solutions, this role is perfect for you.

Key Responsibilities:

Greet and assist customers in understanding and experiencing smart home systems.

Provide detailed explanations of smart home products, including smart lighting, automated shading systems, and home control technologies.

Demonstrate how smart home solutions can improve daily living through hands-on showroom presentations.

Answer customer inquiries and provide tailored recommendations based on their needs.

Collaborate with the team to maintain an engaging and visually appealing showroom environment.

Stay updated on the latest advancements in smart home technologies.

Requirements:

Strong interpersonal and communication skills.

Interest or experience in smart home technologies or electronics is preferred.

Ability to learn and explain technical concepts in an easy-to-understand manner.

A positive attitude and a genuine desire to help customers.

What We Offer:

Competitive salary and commission structure.

Training on cutting-edge smart home systems.

Opportunities for career growth in a rapidly evolving industry.

A dynamic and supportive team environment.

Join us in transforming homes with the latest in smart technology! Apply today and become part of an innovative team dedicated to shaping the future of living spaces.

We are a multi-brand sports and golf retail company, seeking for a retail assistant who is passionate for sales and loves to communicate with customers.

Required responsibilities:

- making a connections with customers through communication

- ensure high levels of customer satisfaction through excellent service

- handle stocks with care with responsibility

- time management skills

- teamwork with colleagues

- tidiness and organizing skills

- motivation to achieve the sales target

Sales and Admin Executive

Occupation

ADMINISTRATIVE SUPPORT ASSISTANT

Job Description & Requirements

The Sales and Admin Executive plays a pivotal role in ensuring customer service excellence and seamless administrative support to facilitate smooth team operations, contributing to the company's rapid and sustainable growth.

Responsibilities

• Perform day-to-day administrative duties to ensure efficient operations.
• Handle, answer, and respond to all incoming telephone calls and inquiries professionally.
• Prepare and create invoices and reports, and assist clients through to sales confirmation.
• Monitor customer satisfaction levels and provide effective after-sales support.
• Generate frequent reviews and reports using sales data.
• Manage business administrative tasks, including invoice processing.
• Perform data management tasks (CRM) and clerical duties such as data entry.
• Establish and coordinate the implementation of company administrative policies.
• Undertake other appropriate duties and responsibilities as assigned.

Requirements

• Diploma or higher educational qualification in Business Administration, Sales, or a related field.
• At least 1 year of relevant administrative experience in a professional environment.
• Proficiency in Microsoft Office applications, particularly MS Excel and MS Word.
• Excellent verbal and written communication skills, with strong interpersonal abilities.
• Fluency in Mandarin (written and spoken) is essential to communicate effectively with Mandarin-speaking clients.

1. Sales Support: Assist the catering sales team in generating leads, prospecting potential clients, and following up on inquiries. Provide information on catering services, pricing, and availability. Coordinate and schedule appointments and site visits for the sales team.

2. Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing event information, and maintaining a positive client experience throughout the sales process. Respond to emails, phone calls, and other communication promptly and professionally.

3. Event Coordination: Collaborate with clients to understand their event requirements, preferences, and budget constraints. Assist in creating customized event proposals, menus, and contracts. Coordinate event details with internal departments, such as culinary, operations, and logistics, to ensure successful event execution.

4. Order Processing and Documentation: Prepare and process catering orders, ensuring accuracy and timely delivery. Maintain proper documentation, including contracts, invoices, and event details. Coordinate with the finance department for billing and payment processing.

5. Menu Planning and Customization: Work closely with clients to understand their menu preferences and dietary restrictions. Coordinate with the culinary team to customize menus and ensure the availability of ingredients. Communicate special requests or menu changes to the appropriate departments.

6. Event Logistics: Assist in arranging logistics for events, such as venue setup, equipment rental, and transportation. Coordinate with vendors and suppliers to ensure timely delivery and setup of catering services. Address any event-related issues or last-minute changes that may arise.

7. Sales Reporting and Administration: Maintain accurate and up-to-date sales records, including leads, prospects, and client information, using CRM software or other tools. Prepare regular sales reports, including activity tracking, conversion rates, and revenue analysis. Assist in monitoring and managing sales pipelines.

8. Client Relationship Management: Build and maintain strong relationships with clients by providing exceptional customer service. Follow up with clients post-event to gather feedback and address any concerns or issues. Identify opportunities for repeat business or referrals.

Requirements:

• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Detail-oriented with excellent multitasking skills.
• Proficiency in MS Office applications and CRM software.
• Ability to work under pressure and meet deadlines.
• Knowledge of the local catering industry and event planning processes.

Responsibilities:

· Provide administrative and marketing support.

· Responsible for issuing and follow-up sales orders processes.

· Sorting out of Invoices, filing and attachments.

· Any others Sales and Administrative duties.

Requirements:

· Good computer skills, especially in MS Office

· Meticulous and organized personality

· Good attitude and willingness to learn

· Good team player

· Able to start immediately is preferred.

We operate on a 5-days work week and an attractive package will be offered to the successful candidate.

Interested candidates with relevant background are invited to send us an updated resume with your current and Expected Salary, Reason(s) for leaving and earliest availability to commence work.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Represent the hotel professionally by upholding proper grooming standards
• Present the hotels’ products and services effectively
• Generate new sales leads and maintain relationships with clients through sales calls and regular site inspection
• Assist to update sales control procedures and promotional activities
• Present Account Portfolio quarterly and analyse the performance of each account
• Manage corporate meetings, banquet events, residential and non-residential meeting groups or travel trade accounts
• Provide management with timely Sales and Marketing strategic information
• Secure new accounts and achieve monthly sales targets assigned
• Provide suggestions to re-secure loss of existing accounts
• Follow up with clients whose payments are outstanding and overdue

Requirements:

• Diploma in Sales and Marketing
• At least 2 years of relevant experience
• Excellent communication, interpersonal, networking and organisational skills
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment

Roles & Responsibilities

• Bachelor Degree with 5 years relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)
• Preparation of proposal and quotations in a timely manner
• Strong conceptual selling, presentation, closing and organizational skills
• Prepare and deliver appropriate presentations on company services to clients
• Manage company’s digital/media platforms
• Excellent analytical and time-management skills
• Effective negotiation and communications skills
• Self-driven, goal-oriented and motivated
• Must have good attitude;
• Respond to customer enquiries
• Develop marketing strategies and execute plans to meet company objectives
• Prepare marketing materials to support the sale of products and services including copywriting, proofreading and liaising with designers and printers

Application instructions:

Please email your resume, portfolio of your work and current and expected salary to [email protected] (Only those shorlisted will be notified).

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Responsibilities:

• Lead and drive business growth and achieve sales revenue targets.
• Develop and implement comprehensive sales and marketing strategies to maximize market penetration and increase brand awareness.
• Manage key accounts and build strong relationships with clients and partners.
• Collaborate with internal teams to ensure alignment of sales and marketing efforts with business objectives.
• Monitor market trends and competitor activities to identify opportunities and stay ahead of industry developments.
• Analyze sales and marketing data to measure performance and identify areas for improvement.
• Lead and mentor a team of sales and marketing professionals to drive performance and achieve targets.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Sales & Marketing, Business Administration, or equivalent.
• At least 3 – 5 years of sales/ business development experience from hospitality industry.
• Candidate with prior experience in handling corporate/ MICE account will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Assistant Application Engineer

$2,400 to $3,400
5 days
9am-6pm
Office location: 1 Bukit Batok Crescent, Wcega Plaza, Singapore 658064
Working location: Singapore Islandwide - Client site

Job description:

• Works with engineering, sales, and ops staff to understand standard component fabrication techniques, standard composite materials to use, and current demands of our customers to formulate design details for the sales staff and our customers.
• Responding to requests for technical queries with detailed analysis of the building management system, planning of project schedule and execution.
• Handle ACMV related equipment controls including control logic programming
• Check and ensure all installations conform to project specifications, and be able to manage system applications, drafting, database generation and commissioning of the systems
• Effective handling of project reviews and handling by conducting FAT(Factory Acceptance test), SAT(Site Acceptance Test).

Requirements

• Min NITEC in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• On job training provided.

Overall Responsibilities:

• Handle daily warehouse duties like receiving, put-away and kitting.
• Checking of received goods and ensuring they are of accurate quantity and acceptable quality and type.
• Put away received parts to their respective locations.
• Kitting of parts to production
• Managing defective materials
• Un-crating of products or parts from suppliers / customers
• Keep a clean and safe working environment and optimise space utilisation.
• Report any discrepancies to superiors.
• Communicate and cooperate with supervisors and coworkers and able to work as a Team.
• Able to drive reach trucks (not mandatory, but willing to learn)
• Any other duties assigned by superiors.

Requirements:

• Minimum GCE “O” Level
• Minimum 1 year of relevant working experience.
• Possession of Forklift license will be a bonus.

HOW TO APPLY:

Interested applicants, kindly send your resume to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Mason & Co is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Mason & Co Pte Ltd

EA License No: 19C9622

EA Personnel: Cheah Wei Xuan (Thea)

EA Personnel Reg No: R23118878

Responsibilities:

• Manage department supplies, inventory, and procurement processes.
• Track staff attendance
• Handle office administration tasks like scanning, filing, and meeting coordination.
• Process staff claims, handle cash, and order staff-related items
• Update GP clinic data, prepare documents, and assist with departmental duties as needed.

Qualification:

• Min A-lvel/Diploma Holders
• Ablt to commit for the whole 6 months

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

(WEST REGION) - Tuas South

Highlights

• At least diploma (from Poly) OR Degree (from local or private)
• AWS + VB
• Lunch provided
• Company 2 ways transport provided - (pick up from Clementi interchange at 740am drop off at Jurong East)
• 815AM - 530PM, No OT

Responsibilities:

• Assist in full spectrum of HR
• Maintaining employee records
• Assisting with recruitment and onboarding
• Managing payroll and benefits administration
• Coordinating training and development programs
• Handling employee inquiries and complaints
• Ensuring compliance with labor laws and company policies

Requirements:

• At least diploma or relevant HR cert
• At least 1 yrs experience
• Good attitude

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

- Key in supplier invoices into accounting system

- Process and key in staff claims

- Make payment for supplier invoices

- Generate PI and Sales invoices (Key in sales invoices into accounting system)

- Perform some general journal entries for month end closing

- Assist in filing and any ad hoc admin duties as assigned by manager

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted