Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Three year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

• Good career Prospect
• Commission

Responsibilities

• Service existing customer in F&B industries.
• Develop new accounts
• Establish good and close business relationships with customers

Requirements

• 1 year sales experience in F&B sector
• Knowledge and passion in cakes and pastries product is an advantage
• Be willing to accept new challenges

Trinax is the leading creative technology agency in Singapore. We represent the power of interactive and immersive experiences where we transform the audience into explorers, paving the way for new adventures. Combining our passion for innovation and desire for excellence, our mission is to revolutionise experiences in impactful ways and empower the biggest brands in the world to embark on an exciting journey into the future era of experiences.Joining Trinax means embracing a culture that thrives on discipline, effective communication, exemplary work quality, and upholding our cherished values. Our expectations extend beyond mere job performance; we seek individuals who bring a high level of intensity, positive energy, and leadership to each day, fostering an environment where passion, craftsmanship, and punctuality drive our collective success.Our day to day mission is to challenge the status quo of how humans interact with technology and create experiences that have high impact, value and reliability for our customers globally. This is a mission fulfilled by multi-disciplinary specialists and the Trinax pillars — Experiential, Innovation and Acceleration. When interconnected, these pillars enable Trinax to provide innovative solutions that merge creativity with technology for a worldwide audience.We encourage you to find out more about us from the following channels:

1. Website at https://trinax.sg/ and more about career with us at https://www.trinax.sg/career/
2. LinkedIn at https://www.linkedin.com/company/13737163/
3. Instagram at https://www.instagram.com/trinax.sg/?hl=en

We are expanding our team and looking for passionate Sales Executive to join us!

Job description:
Scope of work includes:

• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities.
• Pursue new business opportunities aligned with Company's capabilities in interactive & experiential technologies for markets such as Marketing, Events, Galleries & Exhibitions and Retail.
• Developing solutions to improve clients experience and retain brand loyalty.
• Work closely with team members to produce and implement clients’ expectations.
• Working with partners to deliver innovative and successful project
• Managing company and clients’ expectations.
• Participating in strategic plans and solutions to drive sales.
• Base pay plus project commission

Key Requirements:

• Preferably with at least 2 years of relevant working experience in IT, Multimedia, MICE, Marketing or Creative industries
• Possess good interpersonal communication skills.
• Good communication skills both written and verbal.
• Possess positive and keen-to-learn attitude in acquiring technical knowledge and with creative flair.
• Passionate about all things Technology , User Experiences and other areas of design and innovation.

Trinax is the leading creative technology agency in Singapore. We represent the power of interactive and immersive experiences where we transform the audience into explorers, paving the way for new adventures. Combining our passion for innovation and desire for excellence, our mission is to revolutionise experiences in impactful ways and empower the biggest brands in the world to embark on an exciting journey into the future era of experiences.Joining Trinax means embracing a culture that thrives on discipline, effective communication, exemplary work quality, and upholding our cherished values. Our expectations extend beyond mere job performance; we seek individuals who bring a high level of intensity, positive energy, and leadership to each day, fostering an environment where passion, craftsmanship, and punctuality drive our collective success.Our day to day mission is to challenge the status quo of how humans interact with technology and create experiences that have high impact, value and reliability for our customers globally. This is a mission fulfilled by multi-disciplinary specialists and the Trinax pillars — Experiential, Innovation and Acceleration. When interconnected, these pillars enable Trinax to provide innovative solutions that merge creativity with technology for a worldwide audience.We encourage you to find out more about us from the following channels:

1. Website at https://trinax.sg/ and more about career with us at https://www.trinax.sg/career/
2. LinkedIn at https://www.linkedin.com/company/13737163/
3. Instagram at https://www.instagram.com/trinax.sg/?hl=en

We are expanding our team and looking for passionate Sales Manager to join us!

Job description:
Scope of work includes:

• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities.
• Pursue new business opportunities aligned with Company's capabilities in interactive & experiential technologies for markets such as Marketing, Events, Galleries & Exhibitions and Retail.
• Developing solutions to improve clients experience and retain brand loyalty.
• Work closely with team members to produce and implement clients’ expectations.
• Working with partners to deliver innovative and successful project
• Managing company and clients’ expectations.
• Participating in strategic plans and solutions to drive sales.
• Base pay plus project commission

Key Requirements:

• Preferably with at least 5 years of relevant working experience in IT, Multimedia, MICE, Marketing or Creative industries
• Possess good interpersonal communication skills.
• Good communication skills both written and verbal.
• Possess positive and keen-to-learn attitude in acquiring technical knowledge and with creative flair.
• Passionate about all things Technology , User Experiences and other areas of design and innovation.

1. Ensures that the store is run smoothly by conducting stock management, sales transaction and customer service

2. Opening and closing of store front daily

3. Monitor and maintain inventory level and ensuring sufficient goods

4. Meeting sales target set by management

5. Sets sales target for team and works towards achieving it together

6. Oversee sales activities and ensures that team members promotes the item efficiently

7. Manage sales campaigns and promotions

8. Supervise, train and motivates team members

9. Schedule work shifts for team members

10. Ensure that staff adhere to store policies, guidelines and customer service standards

11. Handles customer enquiries and complaints in a timely and professional manner

12. Monitor store financial activities and prepare reports for submission to management

13. Other ad hoc activities assigned by management

Job Responsibilities

• Report to Sales Manager
• To push sales to achieve Yearly and Monthly Sales target.
• Handle New customers account.
• To assist CSO execution on existing customer issues , eg. fail delivery from plant, quality issues.
• To understand and analyse customers project and trend.
• Build relationship with new and existing customers.
• Review monthly sales forecast from customer & input into report.
• Prepare Monthly Sales performance report and KPI report.
• Liaise with counterpart on TM SEO progress.
• Create monthly content for website.
• Weekly RFQ discussion with PWS engineer to ensure RFQs are prioritised accordingly.
• Maintain LinkedIn account to ensure contents are up-to-date.
• Handle daily tasks inquiry from existing customers

(also includes monthly/weekly stock declaration for MRP parts and other customers).

• Weekly sales forecast update for current month & quarterly review as needed.
• Raise RFQ forms and send quotations to selected customers.
• Activate and monitor FA & 1st production build and ECN activation.
• Manage Inventory, Passive stocks , Excess stock and Aging stocks – monthly.
• Attend weekly meetings with production team on delivery matters.
• Attend scheduled meetings with key customers.
• Other adhoc from upper management.
• Epicor learning & simulation.

Job Requirements

• At least 2 years of Sales experience.
• A team player who enjoys a teamwork environment and is able to communicate with individuals at all levels/positions.
• Independent, self-motivated, result oriented with ability to work under pressure and willing to work beyond normal call of duty.
• Detailed and meticulous.
• Able to use Microsoft Office

We are looking for a Sales Coordinator to join our team in Singapore. Reporting to the Head of Sales, the successful candidate will be responsible in assisting revenue generation, and maintaining and expanding market share in the industry.

Responsibilities

· Handle incoming requests, prepare offers and create order confirmations

· CRM data base to be used and maintained

· Cooperate with service, technical department, finance and logistics to ensure a good project plan/service planning and execution

· Enhance all activities within the QA system, and current HSEQ regulations

· Manage sales activities within defined areas

· Ensure customer relationship are maintained during the sales process

· Secure engineering resources to support the sales process

· Achieve sales targets in cooperation with Managing Director

· Regular contact with agents, shipyards, ship owners, consultants, prospective customers, etc.

· Contribute to give priorities to the Sales team in order to optimize sales work according to the company's marketing plan and strategy

· Contribute with input in order to maintain and optimal product range in accordance with the market requirements

· Participate in public relations activities in collaboration with the marketing director and marketing coordinator for the group

· Contribute to exhibitions, fairs, demonstrations, etc.

· Prepare quotations and carry out the sales process in accordance with work instruction

· Register orders in accordance withlatest work instructions

· During internal contract review, help to ensure that productsare ordered as accurately as possible

· Contribute to gather market intelligence to keep the company up to date on market position, prices, competitive conditions, etc.

Personal qualities and skills

· Minimum 2-year experience in sales, prior experience in marine, offshore &/or oil & gas industries will be an added advantage

· Excellent sales and customer service skills

· Ability to analyze consumer data to optimize sales efforts

· Knowledge of industry trends and regulations

· Ability to effectively communicate with clients and staff members

· Excellent verbal and written communication skills

· A team player with high level of dedication

Benefits

· Competitive salary depending on experience: 2,500 – 3,500 SGD

· Annual Wage Supplement (AWS)

· Dental and medical benefits

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days: 5 days work week, 9am to 6pm
• Working location - Ubi

Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.

Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work shifts, weekends and Public Holidays

Position Overview:The Sales Director is a senior leadership role responsible for driving the overall sales strategy, achieving revenue targets, and managing a high-performing sales team. This role involves strategic planning, team management, market analysis, and fostering strong relationships with key stakeholders to ensure business growth and long-term profitability.

Key Responsibilities:

1. Strategic Sales Leadership:Develop and implement the company’s sales strategy in alignment with business goals. Identify new market opportunities and formulate strategies to penetrate and grow market share. Monitor market trends, competitor activities, and customer preferences to refine sales tactics.
2. Team Management:Lead, mentor, and motivate the sales team to achieve individual and collective sales targets. Establish performance metrics and conduct regular evaluations. Provide training and development opportunities to enhance team capabilities.
3. Revenue and Target Achievement:Set sales targets and ensure the team meets or exceeds these goals. Monitor sales performance and implement corrective actions when necessary. Develop pricing strategies and negotiate contracts with key clients.
4. Client Relationship Management:Build and maintain strong, long-term relationships with key clients and stakeholders. Oversee the development of client retention and loyalty programs. Address and resolve client concerns in a timely and professional manner.
5. Collaboration and Cross-Functional Coordination:Work closely with marketing, product development, and customer service teams to ensure alignment on business objectives. Provide feedback to the product team based on customer insights and market demand. Represent the sales team in executive meetings and contribute to company-wide decision-making.
6. Financial and Budgetary Oversight:Manage the sales department’s budget, including forecasting and financial planning. Ensure profitability through cost-effective sales strategies and resource allocation.
7. Reporting and Analytics:Generate and present sales reports, forecasts, and performance metrics to senior management. Leverage data and analytics to identify trends, opportunities, and areas for improvement.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Marketing, or a related field. MBA or advanced degree is preferred.
• Experience: Proven track record of success in a senior sales leadership role, with 7+ years of experience in sales and 3+ years in management.
• Skills:Strong leadership and team management capabilities. Excellent negotiation, communication, and presentation skills. Analytical mindset with the ability to interpret sales data and trends. Proficiency in CRM tools and sales software. Ability to work in a fast-paced, results-driven environment.

Key Competencies:

• Strategic thinking and problem-solving.
• Customer-focused mindset.
• Resilience and adaptability.
• Strong organizational and multitasking abilities.
• Collaborative and influential leadership style.

Job Description:

• Provide all the needed information on promoted products and services
• Assist customers in finding the suitable product they are looking for
• Provide advice and guidance on product selection to customers
• Arrange merchandise to look tidy and attractive to customers
• Demonstrate and provide information on promoted products/services
• Knowledge & experienced in coffee and coffee related products, a bonus.

Requirement

• Able to work retail hours (ie. Shift work, public holidays & weekends)
• Self-motivated & ability to work independently
• Preferably with experience in Consumer Electronics and Retail and/or built-in appliances

Working hours / days: Depends on department store opening hours / 6 days work week

Company Overview:

A Home Appliances Manufacturer with subsidiaries and representative offices

worldwide with over 70 years of history in the domestic appliances business.

We are a brand with strong foothold in the industry in the local Singapore

market.

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Responsibilities

· Oversee the entire food and beverage department, from catering and restaurant operations to staffing and budget management.

· Manage orders, inventory control, and deliveries.

· Identify ways to cut costs, eliminate inventory shrinkage, and reduce food spoilage.

· Own and hit/exceed annual sales targets within assigned territory and accounts

· Develop and execute strategic plan to achieve sales targets and expand our customer base

· Build and maintain strong, long-lasting customer relationships

· Partner with customers to understand their business needs and objectives

· Effectively communicate the value proposition through proposals and presentations

· Reporting on forces that shift tactical budgets and strategic direction of accounts

· Make final decisions on whether or not to use food tech and restaurant tech solutions

Requirements and skills

· Proven sales executive experience, meeting or exceeding targets

· Previous experience as a sales executive, sales manager or sales and marketing director in F&B industry

· Ability to communicate, present and influence all levels of the organization, including executive and C-level

· Proven ability to drive the sales process from plan to close

· Proven ability to articulate the distinct aspects of products and services

· Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions

· Excellent listening, negotiation and presentation skills

· Excellent verbal and written communications skills

· Standby for 24 hours

· Available to work shifts and OT, which may include work during evenings, weekends, and public holidays.

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

About the Company & Brand Background

Suu Balm is a uniquely differentiated range of skincare products for people with dry, itchy, sensitive or eczema-prone skin developed at one of the world's leading dermatology hospitals.

We offer an exceptional skincare range meticulously crafted by an expert dermatologist at the National Skin Centre in Singapore.

Currently, Suu Balm has made its mark in over 10 countries across Asia, the UK, and Ireland, with an impressive global sale of over 2 million tubes sold. As we continue to experience remarkable growth and expansion, we warmly welcome talented and enthusiastic individuals to be part of our team.

Why Join Suu Balm?

At Suu Balm, we’re not just a skincare brand—we’re a team that’s passionate about making a real difference in people’s lives. Here’s why working with us could be an exciting opportunity for you:

1. Grow With Us, Both Personally and Professionally

We’re a fast-growing company where you’ll be at the centre of the action. This means plenty of opportunities to take on meaningful projects, learn new skills, and see the impact of your work firsthand. If you’re someone who loves to grow and be challenged, this is the place for you.

2. We Value and Reward Your Hard Work

At Suu Balm, we believe in recognizing and rewarding the effort you put in. That’s why we offer:

· Competitive Salary: A pay that matches your hard work and contributions.

· Performance Bonuses: Achieve great results, and we’ll reward you for it.

· Profit-Sharing: When the company succeeds, you succeed too.

But we know a great job is more than just a pay check - it’s about feeling supported and appreciated. That’s why we also provide:

· Comprehensive Health and Medical Insurance: Your well-being matters to us.

· Wellness Allowance: For the little things that keep you feeling great.

· Paid Time Off: Recharge, relax, and come back ready to shine.

· Monthly Suu Balm Product Allowance: Love and use the products you help create!

· Education Support: Continue learning and growing with us.

3. Learn and Grow with an Amazing Team

At Suu Balm, we value teamwork, open communication, and respect. We celebrate wins together, share ideas, and support each other, making everyone feel they belong.

You’ll also work with talented teams across Singapore, Malaysia, Indonesia, Hong Kong, and the Philippines. Through workshops, learning sessions, and company events, you’ll gain valuable experience and grow alongside passionate people.

4. Work-Life Balance

We respect your time. Our regular office hours allow you to focus on work without sacrificing your personal life.

The opportunity:

In this role, you'll be a product expert for our Suu Balm product, helping customers or mostly patients find exactly what they need. You'll provide clear information about the benefits of our products and guide them towards the perfect choice. You'll also play a key role in keeping our Suu Balm displays organized and attractive.

In this role, your tasks could include

• Effectively promote the Suu Balm range of products to customers.
• Engaging in meaningful interactions and building good relationships with customers.
• Provide comprehensive information about the promoted products and services.
• Help customers in finding the ideal product to meet or suit their specific needs.
• Give advice and guidance on product selection, upselling, and recommendations.
• Ensure and maintain the Suu Balm product displays are organized and visually appealing.
• Maintain inventory by restocking and accurately recording inventory levels.
• Previous experience in consumer healthcare products or related stores is advantageous.
• Handle any assigned ad-hoc duties efficiently.

What you’ll need to succeed:

• At least 1 year of retail experience or relevant working experience
• Possess a positive and friendly attitude, shows empathy especially to patients that need help.
• Clearly explain product features and benefits, actively listen to patient/customer inquiries, and provide solutions in a professional and courteous manner.
• Maintain a friendly and helpful demeanor, create a welcoming environment for customers, and demonstrate a genuine desire to assist them.

As a Sales Associate, your primary responsibility is to drive sales growth through achieving targets and delivering exceptional customer service. You will play a crucial role in enhancing the customer shopping experience by engaging with customers in a friendly and personalized manner, addressing their needs, and resolving any concerns. The retail sales associate should be passionate about people and eager to develop new customer-service skills, contributing to the overall efficiency and success of the store.

JOB RESPONSIBILITIES

1.Customer Service Excellence

•Engage customers with expertise by providing 1-to-1 personalized advice on golf equipment, accessories, apparel and services based on customers' needs and preferences

•Create a memorable shopping experience by providing exceptional level of customer service that exceeds customer expectations and always be approachable and gracious in all customer interactions

•Handle inquiries and complaints professionally and resolve customers’ concerns with patience and efficiency to ensure customer satisfaction

2.Sales Commitment

•Achieve or exceed weekly sales target, proactive in promoting products that suit customer needs and cross-selling complementary goods and services to boost sales

•Execute in store marketing and promotional displays based on company’s guidelines and support local golf sales events

•Demonstrate product knowledge and continuous learning for latest golf products, trends, and promotions to service customers’ inquiries

3.Inventory Management

•Monitor stock levels to ensure shelves are always well-stocked, tidy, and reflect accurate inventory levels to avoid customer dissatisfaction

•Conduct regular inventory checks and assist in cycle counts and annual stock takes to maintain inventory accuracy and prevent shrinkage

•Assist in coordinating with stock merchandisers and report low-stock or overstock situations to the team to support inventory management. (pending Cindy)

4.Store Operation & Safety

•Maintain store cleanliness to ensure the store is clean, organized, and presentable to reflect the brand's professionalism and attract customers

•Maintain merchandise in accordance with company’s visual merchandising guidelines. Actively participate in all merchandising activities including, but not limited to, daily stock maintenance, product transfers, and folding clothes.

•Support operational efficiency and to assist with opening and closing duties, including cash handling and securing the premises.

5.ILG Membership

•Register new members: Actively encourage customers to sign up and assist them through the registration process

•Promote ILG membership benefits: Educate customers on the advantages of ILG membership, such as exclusive discounts, events, and perks

•Build customer loyalty: Cultivate long-term relationships through personalized service and follow-ups to encourage repeat business

Experience and Skills:

• At least 1 year in a similar role within the retail industry

• Proven experience in achieving sales targets and KPIs

• Strong clients focus with an ability to build lasting relationships

• Exceptional verbal and presentation skills

• Positive, collaborative, and goal-oriented team member

• Friendly, professional demeanour with effective communication

• Ability to perform well in a fast-paced environment

• Demonstrates punctuality, honesty, and discipline

• Self-motivated, driven, and open to feedback

• Able to commit to rotating shifts (opening & closing hrs)

Benefits:

• 5 days work week
• OT + Performance Bonus
• Career Advancement
• Health Insurance + Medical & Hospitalization Insurance + Life Insurance + Personnel Accident Insurance
• Up to 16 days of Annual Leave
• Sick Leave Benefits + Statutory Leave Benefits
• Friendly Working + Teamwork Environment

*Want to know more about us? Please visit the link here: https://youtu.be/6cC0kesEVwQ

Key Requirements:

• Friendly and Customer as Priority
• Positive Thinking
• Motivated

Jobs Scope:

• Customer Focus and Provide the Best Customer Buying Experience
• Independent Manage the Popup Store and Ensure Best Presentation of Products
• Ensure Customers are always Entertained and Served by your Smile
• Understanding the Product and Flavours and being able to provide details upon Requests
• Cleanliness and Tidiness are Key To Success in Managing the Store
• Start Working Hour at 11 am, and End Usually 9 - 10pm

Working Hour:

Start 11am - End By 9/10pm

Commitment/Confirmation of Work is by Day

Location:

North Point, Seletar Mall, WaterWay Point, Clementi Mall, CompassOne, Expo, Junction 8, Bugis Junction, Tampines Mall etc

SCOPE

The Sales Coordinator is in charge of the office organisation. Assists in all administrative matters related to the Sales & Marketing department.

OVERALL OBJECTIVES

• Support Sales & Marketing colleagues in their day to day activities and to assist them in achieving their personal and team objectives
• Assist the Sales & Marketing team with purchase orders
• Manage and update inventory according to office and department’s operational requirements
• Compile and submit monthly reports, requisitions and statistics
• Maintain department’s operating manual, including policies, procedures, rules & regulations
• Ensure efficient liaison with sister hotels, including the distribution of our sales correspondence and collateral to other hotels
• Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labelling, data collection and distribution of mail items.
• To handle incoming calls and enquiries promptly and according to operating standards
• Conduct telesales research of existing/new clients within set guidelines
• Assist in administrative duties such as preparing meeting minutes, project coordination, travel arrangements etc.
• Other ad-hoc duties as assigned

REQUIREMENTS

• Diploma in hospitality, business or related discipline
• Strong computer skills, including Microsoft Office Suite
• Has excellent written and spoken communication skills
• Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Possesses professional disposition with excellent interpersonal skills
• Ability to maintain highest standards of confidentiality, professionalism, ethics, grooming and attitude.

Job Description:

• Achieve sales targets by actively identifying and pursuing new business opportunities across retail, wholesale, and e-commerce channels.
• Drive product availability, visibility, and promotional effectiveness within assigned territories or customer segments.
• Collaborate closely with distribution partners to ensure proper inventory levels and timely replenishment.
• Maintain and strengthen relationships with key retail, wholesale, and e-commerce clients.
• Conduct regular performance reviews with key accounts to identify growth opportunities, resolve issues, and ensure customer satisfaction.
• Identify and onboard new partners, resellers, and distributors to expand the company’s footprint across the Singapore market.
• Work with marketing and product teams to introduce products to new channels and ensure smooth channel integration.
• Monitor and analyze competitor activities, pricing, and promotional strategies within each channel, providing insights for the development of counter-strategies.
• Execute promotional strategies to drive brand awareness, increase shelf presence, and maximize sales within each channel.
• Coordinate with marketing teams to implement promotional activities (e.g., trade shows, digital campaigns) for each channel.
• Ensure that merchandising and product displays align with brand guidelines across all channels.
• Track, analyze, and report sales performance metrics across retail, wholesale, and e-commerce channels.
• Provide weekly, monthly, and quarterly sales forecasts and performance reports to management.
• Use data insights to refine strategies, prioritize high-growth opportunities, and improve sales efficiency.

Requirement:

• Bachelor’s degree in Business or other related studies.
• Proficient in PC Skills such as MS Office Application Software.
• Minimum 5 years working experience in related field.
• Preferred who have experience professionally with a solid track record in successful business development, strong core competencies in marketing, and an ability to successfully execute the international vision of the company.
• Good knowledge in global Instant Coffee market as well as a good understanding of snacks & confectionery markets in the region.

Job Highlights

· Walking Distance to MRT

· Training Provided

Job Description

Job Responsibilities:

· Maximising sales opportunities to achieve sales targets

· Maintain a professional attitude with sincerity and enthusiasm reflecting commitment to our customer, providing initiative excellent customer service

· Effective & Efficient Team player

· Inventory management and maintenance according to company guidelines

· Always keep up-to-date with promotional events and sales

· Maintain good housekeeping standards, abide all operational procedures and upkeep Company’s image

· Perform other duties as assigned

Requirements:

· Strong customer service mentality, proactive and willing to learn attitude

· Good team player with positive personality

· Able to perform retails operational hours which includes weekends and public holidays

· With/Without Experience (Training provided)

· Able to work island wide in rotation, retail hours, weekends and public holidays

You can contact Kat @ 86884856 from 10am to 6pm

Kindly note that we have no quota available

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

COMPANY

PIF Capital is a boutique consultancy firm dedicated to helping small and medium-sized businesses worldwide fast-track their business growth using capital mechanisms. With over a decade of experience, we have engaged with numerous SMEs, enabling us to identify common challenges and pain points. This wealth of knowledge allows us to tailor our programs specifically to guide and mentor aspiring SMEs, preparing them for their transformative journey towards Capital Entrepreneurship.

We are expanding rapidly regionally and we look forward to having additional aspiring marketing personnel to be part of our growing strong team!

CRITERIONS

● Achieve monthly sales target

● Deep understanding of product knowledge (comprehensive training is provided)

● Believer and confident in selling innovative products

● Weekly Sales reporting

● Passionate in helping SMEs

● Team player

COMPETENCIES

● Strong cold calling ability

● Strong staging ability

● Strong sales closing ability (no hard sell/close, needs’ based)

● Hunter and farmer orientation

● Strong communicator/presenter/convincer (clear and precise manner)

● Sharp and sensitive in dissecting customer’s pain points

● Solution provider (toward customers/management)

● Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Charismatic + Influencer

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Salesmanship

● 5 -7 years of direct sales experience, preferably serving SME owners directly

● Strong SMEs network (preferably)

● Proven achievement and experience in high commission remuneration set-up

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

COMPENSATION

● Basic + Commission + Incentives + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

APPLICATION

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]