• Degree holder in any fields
• Achieve individual sales target and contribute to the store sales target.
• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.

RESPONSIBILITIES

• Provide administrative and marketing support to the Sales & Marketing Divisions
• Prepare quotations, follow up on sales orders and tender preparations
• Generate reports and maintenance of database
• Help to build and maintain good relationship with customers

REQUIREMENTS

• Diploma/Degree holders, preferably with the background of medical, scientific or equivalent
• Prior experience in the medical/scientific equipment, devices and consumables industry would be an added advantage
• Entry level candidates are welcome to apply
• Good communication skills
• Proficient in Microsoft Office
• Meticulous and organized
• Good attitude and willingness to learn
• Knowledge of SAP/SAGE will be an additional advantage
• Good team player

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Requirements:

1. Minimum 2 years sales experience

2. Excellent interpersonal, communication and negotiation skills

3. Candidates with furniture design and decoration experience have an advantage.

4. Goal-oriented and proactive

Job responsibilities:

 Effectively communicate and sell to customers.

 provides professional advice on spatial planning and interior aesthetics.

 Create a scenario board proposal that communicates the design concept.

 Assist team leader in preparing quotation (provide training).

 Discuss design proposals with clients.

Job benefits:

 Competitive full commission structure.

 The company provides potential customers and marketing support to the store.

 Complete product/material knowledge and sales strategy training.

 Annual bonus for those who meet sales targets.

 Performance-based career advancement opportunities.

Benefits:

• basic + AWS + variable bonus
• 5 days work week; Monday to Friday, 9am to 5.30pm

Job Description:

This is a full time role for a Sales Marketing Manager (Freight Forwarding) located in Jalan Kilang. Our client is in the logistics industry. This role focuses on securing new customers, maintaining revenue from existing accounts, and balancing new business development with account management. Responsibilities include meeting sales targets, delivering tailored logistics solutions, managing cross-trade business, and supporting network shipments. Key tasks involve preparing quotations, RFQs, SOPs, and maintaining strong carrier relationships. Collaboration with Customer Service and Operations ensures smooth execution, while regular reporting to the Managing Director and Sales Manager keeps management updated on progress and market trends.

Qualifications:

• Diploma/Degree in Logistics & Supply Chain Management.
• min 5 years Sales experience in 3PLs & distribution and / or Freight forwarding / or warehousing.
• Hunt and developing new sales opportunities or having the experience in Key Account Management.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

WhatsApp me @ +65 8882 1834 for a prompt response to your enquiry!

Charmaine Soh Rui En | Reg No.: R24122333

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Purpose:

• To provide sales team with administrative and physical support.
• To facilitate and optimize their sales achievements.

Job Responsibilities (non-exhaustive):

• Prepare quotations, invoices, delivery orders
• Assist in payment collection from clients
• Prepare internal documents: credit notes, adjustment forms, write-off forms, manual delivery orders
• Administer Advance Invoice Back Orders (AIBO) duties
• Update (i) Stock listings (backlogs & storage facilities) (ii) Business Partners record (ii) Catalogues
• Coordinate with different departments to complete tasks
• Keep up to date with sales campaigns and offers
• Support storage billing on quarterly basis
• Support sales campaigns and/or wine events
• E-Commerce administration (sales leads, queries, inventory loading)
• Provide timely and accurate feedback to Superior/Director

Job Prerequisites:

• Experience in sales administration
• Knowledge in MS Excel: pivot table and V/H lookup
• Well-organized and responsible with an aptitude in problem-solving
• Good account management – Monitor & collect payment promptly.
• Customer service oriented
• Professional attitude: Integrity, dependability and reliability.
• Good computer skills (MS Office, especially in Excel)
• Wine and/or Sales support experience is a bonus

Job Qualifying Summary:

• Fast and accurate data entry skills
• Pleasant and professional manner
• Team player with ability to work autonomously
• Strong work ethics
• Ability to work under pressure and to deadlines
• Advantage:
  i. Product knowledge in fine wines and spirits
• ii. Experience in SAP Business One

As a clinical research coordinator, you will be actively involved in coordinating clinical trial activities according to the study protocol and in compliance to the ICH Good Clinical Practice guidelines and the Health Products (Therapeutic Products) Regulations under the Health Product Act.

You will support and assist the Principal Investigator in the following trial related activities:

• Patient screening and recruitment,
• Monitoring subject’s compliance to their treatment and follow-up,
• Data collection and management including resolving data discrepancies,
• Coordinating the collection of biological specimens,
• Monitoring of adverse events and safety reporting,
• Maintaining and organising of investigator site files, preparation and submissions to the ethics committee and relevant local health authorities,
• Tracking of trial expenditures and timely invoicing.

Requirements:

• Degree in Life Sciences/Nursing
• OR Diploma in Nursing with minimum 6 years working experience as CRC
• 2 years of related working experience will be advantageous
• Excellent time-management and communication skills
• Able to work independently and as a team
• Detail-oriented and self-motivated
• Good grasp of MS Office applications

• Collaborative and innovative environment
• Opportunities to grow professionally
• Engage with industry pioneers

Are you a passionate and results-driven sales professional? Join our dynamic media publishing team and play a pivotal role in driving advertising revenue and crafting impactful marketing solutions for a diverse range of clients.

Key Responsibilities:

• Consistently meet or exceed sales targets set by the company.
• Strategise and implement plans to maximise revenue from existing accounts while identifying new opportunities.
• Build and nurture strong, lasting relationships with both new and existing clients.
• Monitor market trends and industry changes to provide tailored advertising solutions that address client needs.
• Work collaboratively with the marketing team to develop and execute creative campaigns that achieve business objectives.
• Deliver exceptional customer service, ensuring client satisfaction and retention.
• Expand advertising touchpoints by developing and maintaining digital-media partnerships to drive revenue growth.
• Create innovative pitches and proposals that align with the company’s business development goals.

Qualifications:

• Diploma or Degree in Marketing, Business, Communications, or a related field.
• At least 3 years of proven experience in advertising sales, media sales, or a related field.
• Strategic thinker with strong planning and organisational skills.
• Demonstrated ability to execute strategies effectively and achieve growth targets.
• Exceptional communication and negotiation skills, with a persuasive and professional approach.
• A proactive, self-motivated individual who thrives both independently and as part of a team.
• Proficiency in both written and spoken English.

What We Offer:

• A supportive, innovative, and collaborative work environment.
• The opportunity to work with leading authors, publishers, and advertisers in the industry.
• Attractive remuneration package with performance-based incentives.
• Career development opportunities within a growing organization.

If you're ready to take on an exciting challenge and make a meaningful impact, we’d love to hear from you.

Join us and become part of a creative team that values innovation, strategic thinking, and excellence in the world of media publishing.

Submit your resume in Microsoft Word to [email protected]

Please also include the following in your resume:

- Current & expected salary

- Reason(s) for leaving

- Availability to commence work

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Roles & Responsibilties:

• Managing all resources of the assigned country sales and commercial department.

• Responsible for taking control of the entire department’s actions like setting goals and targets, developing strategies, assessing the performance of the sales team, and aligning sales goals with the company’s profitability goals.

• Design, strategize, and implement comprehensive sales & trade marketing plans to grow company’s brands in collaboration with key stakeholders both internal and external.

• Develop, implement, and assess the department’s effectiveness, identify errors, and make suitable changes in strategies to reach the targets and goals further, leading to overall profitability, sales, revenue generation, and business targets.
• Align the sales organization’s objectives with firm business strategy through active participation in corporate strategic planning, sales strategy development, forecasting, sales resource planning, and budgeting.

• Lead in partnership with various Sales & Marketing sections in HQ to drive the team and deliver high performance.

• Meet assigned targets for profitable sales volume, market share, and other key financial performance objectives.

• Through active, productive partnerships with Human Resources and Learning and Development functions, incumbent establishes learning and development objectives essential to the sales organization’s success, oversees the effective delivery of training and development programs, actively assesses the value of training and development investments, and monitors learning and development outcomes to ensure high ROI.

• Establishes and governs the sales organizations performance management system. This includes establishing guiding sales organizational principles for managing performance, establishing, and prioritizing critical performance measures for all sales jobs.

• Overseeing across all sales channels, markets, and personnel; and ensuring all key sales and sales management associates are held accountable for assigned results.

• Analyse business tactics, sales strategies, performance analysis of the sales teams, competitor analysis, and market research.

• Responsible for setting sales targets, determining sales initiatives’ effectiveness, and understanding the need for change. Setting analytical functions to monitor and forecast sales performance. Present analysis reports, presentations, and recommended strategy based on those analysis to the stakeholders. Represent the business communication between the departments and the stakeholders.

• Other ad-hoc tasks / projects as assigned by Chief Executive Officer / his assign representatives (Senior Management)

Requirements:

• A Master/Bachelors’ Degree in Sales / Marketing, Business Administration, or any other related field

• Minimum of 10 years of working experience in a commercial function, at similar/higher capacity preferably to have successfully led a team in developing and curating sales & trade marketing strategies on a regional level at similar capacity of Head of Sales / Head of Commercial / Sales Director / Commercial Director / Head of Trade Marketing & Distribution / Country Manager etc. within the industry.

• Must have industry (tobacco) working experience in well-known tobacco established companies.

• The candidate will also have proven and successful relationship building skills, having an ability to leverage partnerships across the business as well as externally.

• Strong ability to making data-driven decisions and comfortable in working with ROI and metric-driven models.

• Possess superior communication skills and confidence in communicating to stakeholders from differing background.

• Proficient in Ms Word, PowerPoint, and Ms Excel for presentations and reports.

• Exceptional problem-solving skills with strong entrepreneurial spirit. Creative and strategic thinker and yet detail-oriented in execution of plans.

• Able to prioritize and complete multiple projects in a timely manner, be self-motivated and proactive, and display composure and calmness under stress and uncertainty while inspiring the same in others.
• Possess exceptional leadership skills, being able to move and inspire a cross-functional group, leading it into a unified direction and with a common vision.

The Scientific Sales Support and Executive Assistant to the General Manager plays a dual role mainly in facilitating sales operations while providing some essential administrative support to the General Manager. This position involves mainly in coordinating sales activities with some schedule management activities and ensuring efficient communication amongst teams.

Key Responsibilities:

• Sales Support:Provide administrative assistance to the Sales Division, including sales order processing, generating reports, and preparing quotations.
  Compile and manage tender documents for submission.
  Coordinate and assist in sales and marketing activities, ensuring alignment with overall business goals.
• Reporting and Analysis:Generate and analyze sales reports, presentations, and performance metrics to support decision-making.
  Conduct research and compile data for strategic initiatives.
• Relationship Management:Build and maintain strong relationships with existing and potential customers, ensuring high levels of service and satisfaction.
  Build and maintain strong relationships with existing and potential suppliers.
• Administrative Support:Assist the General Manager with daily administrative tasks, including calendar management and meeting coordination.
  Prepare and organize meeting agendas, minutes, and follow-up actions.
• Communication and Liaison:Serve as a point of contact between the General Manager, Sales Division, and other departments.
  Collaborate with Operations and Finance on internal workflows and processes.

Qualifications:

Education and Experience:

• A university degree or equivalent in a Science-related field.
• At least 3 years of relevant sales support experience.

Skills:

• Strong organizational and multitasking abilities.
• Able to work independently and under pressure.
• Creative thinking, problem solver and resourceful.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills and a professional demeanor.

Candidates with limited or no Executive Assistant experience will also be considered.

The Laboratory of Surgical System & Service Innovation (3SI) is a multi-disciplinary laboratory that provides a platform for cutting-edge surgical health services research that informs healthcare systems, policies, and programs to provide high-value, patient centered care for patients and their families undergoing surgery.

We are looking for an enthusiastic, dynamic, meticulous, and responsible research fellow or senior research coordinator with expertise and experience in qualitative research methods to complement the team. You will be part of a holistic clinical and health services research team whose mission is to improve clinical outcomes for seriously ill patients in surgery.

Among others, your role will focus on qualitative and ethnographic research, and this may include assisting with study design, implementation, in-depth qualitative interview, coding, and qualitative analysis.

*Successful Applicant with Degree or Master's Degree as highest academic qualification will be offered Senior Research Coordinator position, while PhD holders will be offered Research Fellow position.

Main Responsibilities:

1. Qualitative research

• Design and implement new studies/ programmes
• Create interview guides and focus group discussion frameworks
• Conduct in-depth interviews
• Manage and organise field notes and recordings
• Transcribe audio recordings accurately
• Conduct analysis of qualitative data

2. Data Collection, Management, Analysis

• Gathering data from various sources and organizing it for analysis
• Performing statistical and data analysis techniques to generate insights from the data
• Data quality control – Ensuring accuracy and completeness of data through data validation and cleaning

3. Presentations & Data Visualization

• Analysis Report Generation: Producing reports and presentations to communicate findings and recommendations
• Data Visualization: Creating visual representations of data to effectively communicate insights
• Preparation of presentation slides and posters for submission to local and international conferences
• Preparing manuscript suitable for publication

Main Requirements

• Bachelor’s / Master’s degree or PhD in the healthcare related fields, social sciences or psychology such as, but not restricted to: Sociology/ Anthropology, Social Work, or Public Health
• At least 5 years of work experience in non-research sector that demonstrates candidate’s ability to work independently and in a team, manage projects, analyze data, write reports and communicate effectively.
• OR At least 2-3 years of qualitative research experience (e.g., participatory action research, ethnographic research, evaluation research, culture-centered approach) which demonstrates candidate’s ability to work with qualitative research team, and conduct fieldwork in local settings with people from different walks of life.
• Demonstrate ethical considerations, sensitivities and competencies working with older adults and/or vulnerable populations.
• Interest in conducting both evaluation and exploratory research that impact policies and programmes relevant to health/serious illness/palliative care/ageing/surgery/disparities
• Experience in using NVIVO 11/12 qualitative analysis software
• Demonstrate versatility in conducting qualitative research analysis (eg. discourse analysis, grounded theory, phenomenological analysis, narrative inquiry, constructivist, thick description, reflexivity/ standpoint, political economic analysis)
• Able to work independently and interactively in a team setting, motivated, responsible and a fast learner
• Passionate about clinical and health service research to bring about positive impact to patients

Are you aspiring to have a career in B2B Sales? Do you have a passion in communication over the phone? Will you like to master the skill in leads generation? If the answers to the questions are yes, an exciting opportunity to develop innovative strategies to achieve sales goals, customer acquisition as well as making meaningful connections with our customers awaits you.

SENIOR / CORPORATE SALES EXECUTIVE

What is your Job Purpose?

To market and acquire corporate clients for our international premium training events over the phone.

What will you be doing?

• Conduct intensive market research on the web / phone to attain targeted leads for the training projects assigned
• Communicate over the phone / email with clients around the world on daily basis to market our training events
• Anticipate and overcome objections from clients to convince them on the value of attending our training events
• Seniors will be assigned mentoring responsibilities over new Executives

What you will acquire?

• Stable monthly base salary plus commission for every deal you clinch
• Challenging and highly Rewarding Career Path with our fast-track appraisal programme held twice a year.
• An ongoing learning process which will shape your communication skills and master the art of resourcefulness
• A fun working environment
• Attractive cash incentives for hitting event and sales targets

What are we looking for?

• A determined, self-driven, highly disciplined individual with the right aptitude
• Passionate in communication through the phone
• We welcome candidates with no experience but aspires for a sales career
• 3 years and above of relevant experience in similar training industry will be considered for Senior Executive or higher position
• Possess attributes of our CORE VALUES:

Teamwork

Respect and Integrity

Open Minded

Performance Excellence

Innovation

Customer Commitment

We are hiring!

As our Sales & Operations Executive, you will be an important member of our team. You will be responsible for maintaining our retail locations islandwide. Top quality baby & lifestyle products from the excellent brands we work with come through our doors, and it is your job to ensure they are easily picked up by our customers.

You will be in charge of:

• Develop and maintain strong customer relationships to ensure satisfaction and retention to promote sales of our brands & products
• Expanding on retail shelf space and liaising with buyers
• Planning and developing activations and crafting merchandising strategies
• Maintenance of our stocks on shelves at our retail partners
• Conduct training with retail staff
• Preparing and arrangement of stock replenishment
• Coordinate deliveries to ensure on-time restocking
• Stock count and reporting
• Identify and qualify new business opportunities through market research

In the course of the job, you will learn to:

• Use generative AI tools for productivity
• Work with online collaborative tools
• Schedule jobs and project management
• Manage inventory with ERP tools
• Develop your interpersonal skills

You should be:

• Honest and sincere
• Adaptable and able to learn quickly
• Motivated and love to work independently
• Enjoy meeting with other people
• Of pleasant personality and have a good sense of humour

Do you regard yourself as a problem-solver?
Do you enjoy learning and growing continuously alongside a team?
Do you hold yourself to high standards and have a no-task-too-small mentality?
Do you see yourself as someone who enjoys interacting with international customers?

If you do, we’d like to invite you to apply for the role of the Sales and Operations Intern.

This internship duration is for 5 to 6 months and we're looking to have someone join the team as early as 3 February.

For this internship, there'll also be one kick-off and one closing session to help you formulate points for your resume.

1. About you

We are looking for a multi-skilled person who fulfils the description below:

- Mandarin and English-speaking: We welcome all ethnicities who can speak both Mandarin and English as these two languages are necessary to communicate with our suppliers, partners and customers

- Professional problem solver: As a sales and operations intern, the team relies on you to serve our customers, and to ensure that customers get the product they ordered. Problems may arise anywhere from ordering the wrong fabrics to delayed shipments. While we may have developed standard procedures for some scenarios, you must also be interested to think of ideas to solve new problems that come up

- Accountable: There are many operational issues that can come up and mistakes that could happen, and we don’t have a culture of blaming each other. When such issues occur, you will not shy away from admitting your mistake, and you will fix the problem immediately without any reminders

- Detail-oriented: Each order requires a 10-step fulfilment process. In the process, you will work with various partners. As a Sales and Operations Intern, you’ll ensure that every step is executed correctly and hold our partners accountable to produce and deliver the orders timely

- Team-oriented: You will work with the sales and operations specialist closely, and we are looking for team players who look after one another

2. Requirements

- This role is open to Singaporean/PR
- Paper qualifications aren’t important, so it doesn’t matter if you have a NITEC, Diploma or Degree
- Enjoys engaging customers in fluent English (written and conversational)
- Passion in fashion and menswear is a bonus
- Working hours are Monday to Friday from 930am to 630pm on 2 weekdays, and 10am to 7pm on 3 weekdays

[exact dates to be confirmed]

3. Roles & Responsibilities

- Assisting in managing customer orders from end to end, and this includes recommending them suitable fabric and designs, taking accurate measurements and recording them on our system, prepare an invoice for them, ironing their clothes if need be, and liaising with them about their order
- Assist in managing production, partners, and implementing quality control
- Manage fabrics (includes cutting fabric)

For you to be able to manage these responsibilities well, we have a developed a 2-month training programme for you. This is an outline of what you can expect:

Weeks 1-2:
- Be put through the customer journey
- Introduction to the different product lines and designs we offer
- Learn about the different types of fabrics, and the various fabric suppliers that we work with
- Learn about the nuances of fabric buying and our inventory tracking process
- Learn about various considerations in the order form preparation
- Review common mistakes that could be made during order form preparation

Weeks 3-4:
- Be introduced to our production partners, and learn their unique work flows
- Deep dive into the existing processes that we use to ensure timely and accurate order fulfilment
- Learn about our quality control framework so that you can conduct styles and measurements checks of all clothes, to ensure our standards are upheld

Weeks 5-6:
- Learning how to use the software to arrange international delivery
- Learning our basic customer success framework which will help prepare you to respond to customers’ order-related enquiries

Weeks 7-8:
- A review of what was taught to you from week 1 to 6 will be done, to see what areas you’d need more guidance with
- You will make a list of processes that require improvement, after which we will discuss and work on the more important processes

4. Roadmap
If you can do exceptionally well for this internship, there is a possibility of converting your internship to a full-time role. This conversation will be held at the forth month mark.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

This position primarily manages and ensures smooth sales logistics activities and processes that is in accordance with the requirements and standards of the Company, providing full support to the Sales team.

As an independent team player with good communication and interpersonal skills in problem solving, this position handles all sales orders and the delivery processes which includes coordination with the respective internal and external stakeholders, preparation of necessary documentation, and other relevant duties in ensuring a smooth logistics flow.

This position reports directly to the Director(s) and indirectly to the Chief Corporate Officer.

Within the organization, this position has primary working relationships with the other members of the Sales Logistics team, Warehouse, Finance and Sales Teams.

Outside the organization, this position coordinates with the authorities and government agencies such as SFA/NEA as well as freight forwarders, local transporters and suppliers.

Responsibilities

• Ensure smooth order process flow from start to end and rendering full support to the Corporate Sales Team.
• Handle all sales orders including manual order entries, processing, releasing orders to warehouse for processing and arranging local/export shipments.
• Coordinate with the warehouse team on all export shipments preparation, including pre-shipment tea certification arrangement with government agencies such as SFA/NEA. (i.e. Process/cut sticker labels for affixing onto products prior to delivery for certain countries, lab testing/certification of teas, FCL/LCL loading/pick up/warehouse transfer).
• Process/Prepare full set of shipping documentation including manual Invoices/Packing lists, Bill of Lading, COO/Form D/E and/or Export Health Cert/Phytosanitary Cert with Authorities.
• Work closely with Sales Team, Finance Team (receipt of payments) and Warehouse Team.
• Provide needful logistics inquiry/information/administrative assistance to the Sales Team.
• Follow up on the processes of all deliveries.
• Additional functions as mandated by the Management or Supervisor.

Requirements

• Minimum Diploma holders
• Proficient in MS Excel & basic Words (PC Literate, Excel skills. ie. VLOOKUP, Pivot table)
• Prior logistics experience in Order Processing, Shipping Documentation, Coordination Skills, and some L/C experience is preferred.
• Independent and Pleasant Personality with Positive Attitude.
• Team player with good Communication and Interpersonal Skills in solving issues.
• 5 days’ work week

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.