Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Job Description

• Timely and accurate preparation of sales quotation and sales order.
• Ensure data accuracy in customer’s information, records, orders, and invoices.
• Follow up promptly with internal and external customers to provide accurate and timely information, alternatives, and solutions to resolve issues.
• Liaise with internal departments to provide excellent post sales services (delivery and installation) to customers.
• Communicate important feedback from customers with internal teams to improve service excellence.

Requirements:

• GCE ‘O’ level/Nitec equivalent
• 2 years relevant working experience
• MS office applications
• Team player, positive attitude and willing to learn
• Good command of language (English - Spoken & written)
• Able to work 5.5 days a week

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days: 5 days work week, 9am to 6pm
• Working location - Ubi

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
Ensures that all urgent correspondence and enquiries to be carried out efficiently and
reports to operation manager if and when necessary.
You are also responsible to resolve minor issues of a non-technical nature and
to report major issues to operation manager for a solution.
Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.
Essential Functions:Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
Good filing system in hard and soft copies for all enquiries up to completion of order.
Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
To identify new supply source to add to company’s supplier’s database.
Ad-hoc data entry.
Work Location: Tuas

Event Coordinator

As Retail Event Organizer since 2013, we are looking for passionate, highly motivated and committed individual to join us as Event Coordinator, contributing in area of coordination, admin and sales.

Job Description:

The Event Coordinator will be responsible for event coordination, admin and sales. You will be given opportunity to serve and grow existing clients and events, hence be rewarded with commission. The ideal candidate should have a good understanding of event management, embrace its dynamics and possess great passion for it.

Key Responsibilities:

• Create events layout plan.
• Cost & Budget Management.
• Event Booking & Calendar management.
• Event confirmation & follow up.
• Manage vendors & mall management relationship, expectation & needs.
• Identify & invite vendor for events onboarding.
• Invoice & Payment Management.
• E-filling & uploading of document to cloud drive.
• Documents submission, permit & license application.
• Prepare & coordinate events logistics.
• Prepare marketing material for events.
• Social Media account maintenance.
• Prepare & send sales report.
• Prepare & record part-timer schedule.
• Other assigned duties.

Key Requirement:

• At least 1-2 years of relevant experience in event coordination, sales and admin.
• Diploma & above, at least 2 years from graduation.
• Experience in communication & coordination with mall management, in area of event space booking will be an advantage.
• Willing to work late hours on events setup & pack-up nights, weekends & PH, in accordance to events schedule and needs.
• Able to write & converse in English and Mandarin due to types of client served.
• Knowledge of using Microsoft Excel, OneNote, Outlook, Xero and Canva.
• Good administrative & coordination skill.
• Excellent communications and organizational skills.
• Service oriented, passionate about event management.
• Positive attitude with strong interpersonal and problem solving skills.
• A team player who is efficient, resourceful and meticulous.
• Able to multi-task and work independently under a fast paced environment with tight deadlines with minimum supervision.

Benefits:

• On the job training.
• Opportunity to work and learn from director & executive as a team.
• Exposure to all aspects of events, liaison with all stakeholders.
• Career progression as event key in-charge.
• Other benefits in remuneration.

Remuneration:

• Basic $2.5k - $2.8k + Commission
• Year end performance bonus.
• Commission to be rewarded to event in-charged of profitable events.
• Worker's Insurance.
• Company phone & fees provided.
• Late hour transport claim.
• Remuneration will commensurate with relevant experience and contribution to be offered to suitable candidates.

Work hours, location & leave:

• 5.5 days or 44 hours.
• Work at Enterprise One at Kaki Bukit, lightly on event sites and any other productive area.
• 12 days annual leave.

Application Process:

• Serious Applicant only.
• Interested candidates should submit full resume with recent photo, expected salary and notice period to the job platform.

· Create import & export jobs in system till Billing and file closure

· Liaise with Carrier / Co-loader for import shipment arrival & export shipment booking

· Liaise with Internal & External Customers for shipments arrangement

· Handle import & export custom permit

· Liaise with Transporter for import & export cargo handling

· Procure rates with Carrier / Co-loader

· Check origin/destination rate with overseas agent

· Support Sales for quotation

· Any ad-hoc matter assigned by superior

Requirements:

- 5 working days

- Working Location : Singapore

- Proficient in using computers and Microsoft Office

- Possess good work ethics and positive working attitude

- Able to handle pressure & adapt in a fast-pace environment

- Demonstrate an eye for details and ability to prioritize urgent tasks

- Expect overtime on a regular basis

Job Description

· Maintain effective SHE management systems to ensure compliance with SHE legislation, group / divisional policies and requirements and any other requirements to which the business subscribes.

· Maintain Rentokil Initial approved risk assessment processes to ensure that generic and site-specific risks are identified, assessed and controlled.

· Develop and/or implement and maintain a SHE risk register which identifies the significant SHE risks arising from the business’s activities and the measures required to eliminate / reduce these risks to an acceptable level.

· Maintain monitoring systems to evaluate progress towards the achievement of SHE objectives and targets; compliance with legislative requirements, group / divisional requirements and assess the overall effectiveness of the management system(s).

· Maintain monitoring systems to ensure that accidents, incidents and work-related ill-health cases are reported and investigated in accordance with group and local requirements.

· Assist to plan, prepare, conduct and report internal / external audits and inspections.

· Implement and maintain an effective SHE performance review and improvement planning process at business unit / branch level. Facilitate and participate in country and business unit SHE reviews.

· Ensure that any learning from the monitoring and review processes is integrated into the performance improvement plans and communicated effectively across the country / business unit, as required.

· Identify and spread SHE best practice across the country / business unit(s) range of business activities.

Requirements

· Formal Work Safety and Health qualifications

· Minimum of 1 year experience as a SHE Practitioner

· Knowledge and experience of OHSAS 18001 and ISO14001 will be advantageous

· Strong knowledge of MOM regulations

Benefits

· Office Location: 16 Jalan Mesin

· Working Hours: Monday to Friday, 8.30am to 5.45pm

· AWS

· 16 Days Annual leave

· Insurnace Coverage

Roles & Responsibilities:

• Managing deliveries between vessels and vendors
• Provide timely updates to the respective stakeholders
• Close monitoring on docking schedule
• Issuance and Confirmation of NOR with various stakeholders
• Tracking on vessel downtime
• Coordinate meetings between various stakeholders
• Record keeping and documentation to ensure compliance with company policies and procedures.

Requirements:

• Minimum diploma qualification
• Ability to coordinate between different stakeholders and prioritize tasks.
• Strong verbal and written communication skills to coordinate with customers, vendors and internal teams.

Responsibilites:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures
• Organizing, attending, and participating in stakeholder meetings
• Documentation and following up on important actions and decisions from meetings
• Preparation of necessary presentation materials for meetings
• Ensuring project deadlines are met
• Determining and assisting in project changes
• Providing administrative support when required
• Undertaking project tasks as required
• Assist in the development of project strategies alongside the management
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required
• Assessment of project risks and issues and providing solutions wherever applicable
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members
• Adhere to project management calendar for fulfilling each goal and objective

Requirements:

• Working hours & days: 5.5 days work week
• Working location: CBD Area

Responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documentation and following up on important actions and decisions from meetings.
• Preparation of necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining and assisting in project changes.
• Providing administrative support when required.
• Undertaking project tasks as required.
• Assist in the development of project strategies alongside the management.
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required.
• Assessment of project risks and issues and providing solutions wherever applicable.
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members.
• Adhere to project management calendar for fulfilling each goal and objective.

Requirements:

• Working hours & days : 5.5 days work week.
• Working location - CBD Area.

Responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documentation and following up on important actions and decisions from meetings.
• Preparation of necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining and assisting in project changes.
• Providing administrative support when required.
• Undertaking project tasks as required.
• Assist in the development of project strategies alongside the management.
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required.
• Assessment of project risks and issues and providing solutions wherever applicable.
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members.
• Adhere to project management calendar for fulfilling each goal and objective.

Requirements:

• Working hours & days : 5.5 days work week.
• Working location - CBD Area.

• Service international customer accounts and update them with pricing / promotions
• Shipment documentation, inventory and operations coordination
• Support sales and operations team in daily tasks
• Stock counting and checking for import & export
• Coordinate with warehouse and salespersons on logistics and operations matters to facilitate import/export of goods
• Assist in localisation of goods
• Undertake any other assignments and duties which the management may assign from time to time

REQUIREMENTS:

• At least 1 year of working experience in import/export
• Shipping / freight forwarding experience strongly preferred
• Familiar with creating / processing shipping / inspection documents, arranging schedules etc.
• Good with Microsoft Office, especially Excel
• Knowledge of AutoCount or any inventory/accounting software will be an added advantage
• Written and spoken English and Mandarin

Job Responsibilites:

• Planning and coordination of M&E works
• Review and align M&E design drawings to ensure compliance with specification and guidelines
• Responsible for on-site technical & engineering matters and quality checks
• Oversee and ensure works is carried out in accordance with the approved drawings, materials and method statements
• Conduct joint inspections with RTO
• Ensure M&E works are performed on time and in compliance with all necessary standards, code of practice and safety regulation
• Coordinate and work closely with client, sub-contractors and project team to resolve all M&E drawings, site discrepancies and technical issues
• Manage M&E sub-contractor's work progress, drawings, materials, samples, method statements submission and approval
• Coordinate M&E works with Client's representative, consultants and sub-contractors on technical matters
• Attend project meetings; liaise and coordinate with clients, consultants, relevant authorities and sub-contractors on M&E issues and challenge

Job Requirements

• Degree in Mechanical / Electrical Engineering or any equivalent qualification recognized by PEB
• Minimum 5-6 years of relevant working experiences
• Experience in LTA bus depot, BDE and bus depot M&E services added advantage
• Able to communicate clearly with people at all levels about goals, responsibility, performance, expectations, and feedbacks
• Able to manage and coordinate various sub-contractors, vendors, consultant and clients effectively

We are seeking a detail-oriented and proactive Digital Marketing Project Coordinator to join our team. In this role, you will manage digital marketing projects, coordinate activities and resources, and ensure timely delivery.

Job Responsibilities:

• Coordinate digital marketing project activities, resources, and information
• Document and follow up on key actions and decisions from meetings
• Break down projects into manageable tasks and set deadlines
• Assign tasks to internal teams and monitor progress
• Address issues as they arise and ensure smooth project execution
• Serve as the main point of contact, communicating project status to all stakeholders
• Provide administrative support as required

Job Requirements:

• Proficient in Microsoft Office
• Strong multitasking abilities in a fast-paced environment
• Knowledge of file management, transcription, and administrative procedures
• Open to candidates without relevant industry experience; training will be provided

Other Benefits:

• Opportunities for growth and advancement
• Comprehensive in-depth training and support will be provided

Working Days/Hours:

• Monday - Friday, 9am - 6pm

Only shortlisted candidates will be notified.

Role:

• Ensure vessel certificates are up-to-date and maintain e-documents within the system.
• Assist the Technical Superintendent or Manager in the preparation, monitoring, and control of repair and maintenance budgets for the fleet.
• Support the Technical Superintendent/Manager with the quotation and requisition processes for services and stores.
• Contribute to the creation of technical specifications for dockings and related operations.
• Review and follow up on Planned Maintenance System (PMS) reports from vessels.
• Oversee the tracking and submission of month-end reports from vessels.
• Carry out other ad-hoc tasks as assigned by the Technical Superintendent/Manager.

Requirements:

• Diploma/ITE in Marine Engineering or a relevant field (preference for Maritime or engineering majors).
• Excellent communication and interpersonal abilities.
• Proficient in MS Office software.
• Able to work independently.
• Ability to complete tasks within set deadlines.
• Effective team player.

Job Highlights

• 
  
• Accessible to Public Transport
• 
  
• Good and Friendly Working Environment

Job Description

We are leading events and exhibition company that thrives on good service and excellence.We are current expanding and seeking new positions for our creative team.

Job Scope Overview

• Coordinator and manage event preparation and operations for multiple events.
• Provide event administrative and operational support
• Receive general instructions on new projects
• Sourcing for event supplies
• Able to manages multiple project, events and priorities simultaneously
• Work with creative or project supervision, exercising judgment within defined procedures and objectives
• Work with internal departments and personnel, coordinating associated deliverables and functions
• Act as liaison to outside vendors and professional consultants
• Ensure that projects meet deadlines by adhering to schedules, identifying potential delays and reporting to Event Manager
• Present a professional, quality image of Spire works.

Qualifications

• Diploma and above or equivalent experience.
• Entry level is welcome to apply.
• Project management skills with experience handling multiple deadlines and schedules autonomously.
• Demonstrated interpersonal, verbal and written communication skills.
• Ability to work well with others in a deadline-driven team environment.
• Consistently demonstrates the knowledge, skills, abilities, and behaviours necessary to provide superior service to each other, to our members, and to clients contracted providers, and vendors.
• Able to work late nights and sometimes weekends.
• Able to start work immediately.

Benefits

• Working hours: 5.5 days (09.30 am - 6.30 pm)
• Medical claims
• Bonus payout will be based on performance.
• Near Macpherson , Potong Pasir MRT Station.
• Working Performance Bonus available

The candidate shall have experience in supervision of architectural works including checking of quality and workmanship and shall have minimum eight (8) years of architectural experience with Recognised Diploma or degree in relevant architectural discipline, with at least five (5) years of experience in architectural works, standing supervision, construction supervision for projects of large scale and complexity in local context

• Conducting market research to identify selling possibilities and evaluate customer needs.
• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Active seeking new clients.