Customer Service Coordinator

SGD $2500 - $4500

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Diploma Education
• Minimum of 5 years of related working experience preferred
• Proficient in written and spoken English / Chinese
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Serve Supermarket outlet as allocated by Supervisor.

• Handle promotion of company’s products such as in-store tasting, promotion, and food fairs.
• Monitor and update sales movement
• Check expiry dates and price tickets of products.
• Liaise with stores ensuring that retail space is organized and well-stocked.
• Train and motivate Supermarket staff on product and brand information.

Requirements:

• Preferably with minimum 2 years related working experience.
• Positive attitude and flexible.
• Bilingual in English & Mandarin to liaise with customers.
• Salary commensurate with experience.

Job Summary

Responsible for the day-to-day activities of the sales administration for the Aerospace/Railway Department with the aim of providing effective support, ensuring all business processes are performed according to company policies, procedures and in alignment with the business strategies and objectives.

Job Description

1. Pre-Sales Administration Support

• Maintain customer-material pricing in SAP.

• Create material master in SAP.

• Create and maintain customer master data in SAP.

• Attend to initial customer’s enquiries on pricing, stock availability, lead time and etc.

• Assist sales team in compiling tender documentation for submission.

2. Sales Administration Support

• Responsible for all sales related processing in SAP pertaining to :

- Orders creation & maintenance

- Delivery and Billing

- To run monthly Sales & Gross Profit report for aerospace department based on the BIW report.

• Coordinate internally to ensure customer requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.

• Monitor & communicate with customer to provide information and status pertaining to their order.

• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.

3. After Sales & Service Administration Support

• Responsible for all service related processing in SAP pertaining to:

- Orders creation & maintenance

- Delivery & Billing.

• Attend to customers on after-sales service requests & complaints.

• Coordinate internally to ensure service requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.

• Monitor & communicate with customer (external & internal) to provide information and status pertaining to their order.

• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.

4. Warranty Claims Administration

• Monitor warranty claim status and co-ordinate to ensure claims are processed and completed.

5. Purchasing

• Create Vendor and maintain Purchasing Information Record in SAP.

• Create purchase order in SAP

• Coordinate order confirmation, shipment arrangements and importation documentations with vendors for direct shipment.

• Follow up and resolve shipment discrepancy with vendors.

Job Requirements

• Minimum Nitec/Higher Nitec/Diploma in Business or related field

• 3 to 5 years of working experience, preferably in sales coordination / administration.

• Computer literate and proficient in Microsoft Office (Word, PowerPoint, Excel).

• Good communication skills and able to work independently.

• Working knowledge of SAP SD, PS & MM modules will be an added advantage.

• Have good discipline and work attitude.

• Proven work experience as a Sales Representative
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Relationship management skills and openness to feedback
• Coordinate sales effort with team members and other departments
• Establish, develop and maintain positive business and customer relationships

Key Accountabilities: ​

Sales Engineering and Application Matters

• Provides the design, drawing and documents for the customer’s technical requirements.
• Calculates, verifies, selects the right equipment/suppliers.
• Provides the technical specifications and defines the scope of supply for the equipment.
• Provides and maintains the product and sales engineering information.
• Uses the computerized engineering tools/database, technical library information and factory standards for the engineering work.
• Prepares and carries out technical presentations and training.
• Familiarize oneself with the applicable international and in country technical standards.

Sales Support Matters

• Work closely with sales to define the technical scope of supply.
• Reviews/clarify customer’s specifications & tender documents.
• Provides technical solutions and scope of supply.
• Coordinates with factory and local suppliers for scope of supply.
• Provides total product and project cost calculation.
• Provides technical specs, scope of supply and work with suppliers/contractors to obtain proposals and quote for the equipment timely.

Order Execution

• Raises the necessary purchase requisitions for the scope of supply.
• Manages the order with internal departments, suppliers and contractors till all contractual requirements are fulfilled.
• Verify on the clarification of the order, sales engineering, and drawings/documents.
• Knowledge in SAP tool

Qualifications and Skills:

• University / college studies in Electrical or Mechanical engineering.
• Experience in the diesel/gas engine/generator industry, min. 7 years.
• Hands on experience on engineering, site supervision and commissioning of diesel genset with knowledge of electrical power systems and genset control system
• Knowledge of engineering calculation for and related to genset and electrical systems.
• Review electrical schematics, wiring diagrams, P&ID and system layouts.
• Knowledge and Project execution in the packaging and testing of genset.
• Knowledge in Autocad would be an added advantage.
• Knowledge of switchgear and electrical power protection would be an added advantage.
• Adaptable to different cultures and business practice
• Excellent team player with an open mindset, collaborative spirit and excellent communication skills.
• Proactive and positive attitude.
• Proficient in English language. Fluent in Mandarin would be an added advantage.
• Willingness to travel.

Duties and Responsibilities

A) Primary

(1) Assist in material planning follow Sales Forecast.

(2) Process Direct material / indirect material purchase

(3) Follow up, coordinating, and monitoring import shipping documents

(4) Follow up, coordinating, and monitoring import shipping documents

(5) Assist in the general administrative duties of the department

(6) Work together with the Assistant Purchasing Manager on Raw Material and FG BOM Creation

B) Secondary

(1) Any other duties assigned from time to time.

Experience/Skills Required :

(1) Preferred skill(s): Basic Computer Skills e.g., Basic Excel and Word.

(2) Excellent communication skills in English and Mandarin.

(3) Good communication and interpersonal skills, eager to learn, able to multi-task and work independently with minimum supervision.

(4) Meticulous and with positive working attitude.

Qualifications :

(1) GCE ‘O’ levels, ITE, Fresh Grads are welcomed.

Customer Service Coordinator

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Job Description

• Interpret contract specifications, architectural standards, and designs for construction
• Organise and lead meetings for design and construction; monitor and manage budgets; write reports; and carry out additional administrative duties associated with the projects that are allocated
• Oversee architectural planning, consulting coordination, and document control, including tracking sample submissions and drawing approval status
• Coordinate, organise and prepare construction and architectural documents and drawings
• Oversee architectural projects, communicate with clients and subcontractors regarding architectural issues, and guarantee the highest levels of architectural workmanship
• Provide the architectural designers with technical guidance on building requirements
• Organize and/or participate in subcontractor and consultant meetings

Requirements

• Min diploma in engineering
• Min 3 years of construction experience

Highlight

• Annual Leave/Medical/Bonus
• 5-days work week
• On-job training will be provided
• Salary negotiable

Full time

$2,600 – $3,000 per month

Responsibilities:

• Provide administrative support.
• Handle enquiries and respond to customer's feedback in a professional manner
• Handling import/export documentations, custom declaration & Trade net operations
• General shipping functions including data entries
• Preparation of B/L, manifest and invoices
• Coordinate incoming & outgoing shipments with subordinates, suppliers, freight forwarders & customers
• Prepare customer billing (Scan POD, Prepare Purchase Order, Invoices)
• Arrange transport for cargo delivery
• Other ad-hoc duties

Requirements:

• Proficient in Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
• At least 2 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Logistics/Supply Chain, Clerical/Administrative Support or equivalent.
• On Job training will be provided
• 5 days works

Company Overview:

Loh Chwee Chew Mooring Services Private Limited (“LCC Mooring”) is a leading mooring service and maintenance company in Singapore. For over 56 years, LCC Mooring has been at the forefront of the maritime industry, employing over 400 dedicated mooring crew and professionals.

We believe in making mooring and maintenance work hassle-free, and we're not stopping there. We want to keep our client’s business operationally ready, always. We also want to be the most collaborative business partner in the maritime world always solving for our clients.

To achieve that, we're undergoing a business transformation, placing people at the heart of our organisation because our people matter to us. Imagine being part of a team that not only keeps Singapore's vital trade routes flowing smoothly but also values and empowers its employees

We are rewriting the future of the maritime industry, focusing on collaboration, innovation, and the well-being of our team members.

Join us in our journey of change and growth, and together, let's shape the future of the maritime world with LCC Mooring.

Job Brief: The Operation Coordinator focuses on strategic planning working with the General Manager on operations and safety, maintaining operational integrity, generating and reviewing policies, and managing customer relationships.

Key Responsibilities:

  1.  Assist in developing and implementing strategic plans for operations and safety.
  2.  Support the General Manager in setting long-term goals and creating actionable plans for operations and safety.
  3.  Ensure operations align with client agreements and company policies.
  4.  Assist in generating and reviewing operational and safety policies.
  5.  Manage customer relationships and address feedback promptly.

Qualifications:

  •  preferred Bachelor’s degree in Business Administration, Operations Management, or a related field.
  •  Minimum of 3 years of experience in operations management or a related role.
  •  Strong strategic thinking and planning skills.
  •  Excellent communication and customer service skills.

Skills:

  •  Strategic Planning
  •  Operational Excellence
  •  Policy Development
  •  Customer Relationship Management
  •  Leadership and Team Management
  •  Problem-Solving

Please note that we do not accept any walk-in interviews.

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years relevent experience in Singapore

2) Manage various fruits and vegetables in Singapore and its employees

3) Must be knowledgeable about vegetables and fruits from various countries and states

4) Have knowledge about the pricing and quality of vegetables and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

8) Must be able to communicate in English and Chinese

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyse key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Your Company

We are a future forward advanced mechanical precision manufacturing company with an outstanding & proven track record for innovation, agility, growth & stability. We are poised for our next phase of growth in the semi-conductor, medical, oil & gas, automotive & optics sectors. Our team is rapidly expanding to fill the next generation leadership roles & advance our current operational capabilities.

Your Role

As our Sales Engineer, you will play a vital role in the company’s revenue growth through obtaining new sales from existing and new customers, as well as maintaining strong business relationship with customers.

Your Calling

· Plan and carry out sales activities (quotation, price negotiation, delivery, etc.)

· Hunter role need to exploring new potential customers and obtain new businesses

· Execute sales and marketing strategies to improve/increase sales revenue

· Liaise with customers and address their feedbacks/issues

· Establish and maintain strong business relationships with existing and potential customers

· Provide sales and technical/engineering support to customers

· Prepare and deliver technical presentation to explain and promote company’s services

· Keep track of orders and ensure timely delivery

· Monitoring competition by gathering current market information on pricing, delivery lead time etc.

· Any other ad-hoc duties as assigned

Your Success Factors

· Min. Diploma Holder in Precision/Manufacturing Engineering or similar field

· Able to read and interpret technical drawings

· Experience in Precision Engineering or related field advantageous

· Have experience in using ERP Systems advantageous

· Outgoing personality with strong interpersonal hunger for success and communication skills

· Initiative and results driven

· Entry level candidate are welcome

· Take primary responsibility for the customer and act as internal customer owner within assigned accounts.

· Manage and grow relationships to drive expansion and renewals across all solutions and services.

· Responsible for customer solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership.

· Lead the business conversations at C-level.

· Become the reliable point of contact to further strengthen relationships.

· Collaboratively work with extended sales teams, especially Solution, Product and Operations Teams to successfully position the solution and/or service and see the opportunity through to closure.

· Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time.

· Work closely with other in territory counterparts to achieve the shared goal of growth; yet are held accountable for own targets.

· Define target plans, opportunity plans and account plans to support the sales process and data-driven insights.

· Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.

· Management of periodical vendors’ joint sales opportunities and sales referrals to bridge with Head of Sales for effective sales follow-up with prospective customers in identified industries/regions among Telin Singapore Sales team.

· Maintain a pipeline of leads and achieve sales targets defined by the management in accordance to company’s overall business direction.

· Create comprehensive customer business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.

· Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.

· Lead business negotiations for contracts ensuring deals are risk-free and profitable.

· Align with key stakeholders for Agreements for joint Go-to-market process including, legal, marketing and finance function for formalized resales, brokerage, and sales incentives structures.

· Customer retention and expansion.

· Minimize churn and maximize retention in assigned accounts.

· Actively search for expansion opportunities.

• Bachelor’s degree in any disciplines, preferably in computer science, IT, Telecommunication, Electronics and Electrical Engineering.
• 5-10 yrs of relevant enterprise sales experience.
• Need to demonstrate an impressive track record of enterprise sales.
• Proof of structuring large, multi-year profitable contracts.
• Demonstrate the ability to build strong relationships with customers across all levels.
• Strong experience in networking with senior internal and external people in the specialist area of expertise.
• Experience in managing the entire sales process, contracting process, and legal implications of a deal
• Strong business acumen and negotiation skills to craft solutions that are beneficial to company and customers.
• Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key.
• Customer-centricity coupled with problem-solving skills.
• A strategic future thinker who anticipates and considers external and internal factors with the ability to develop long-term plans.
• Ability to ask the right questions and tell great stories and have empathy with the customer’s challenges.

Skills & Knowledge

• Good knowledge in enterprise sales.
• Experience in Cloud, Security, Managed Services across domains such as Networking, Collaboration, Data Centres and so on.
• Customer value management and understanding profitability and ratios of customers.

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

JOB SUMMARY

You will be responsible for establishment and expansion of clientele in the various market segments; maintaining quality service standards when representing the company.

RESPONSIBILITIES & EXPECTATIONS

• Manage assigned existing customer accounts and solicit new accounts in restaurants, caterers, fast food chains, and other F&B outlets.
• Visit customers, respond to and attend to customers' queries and concerns.
• Take orders from customers, if necessary.
• Attend and participate in all meetings, trade exhibitions, and any other events as stipulated by the company.
• Work on public holidays if necessary. However, you will be given time off when you are required to work on public holidays.
• Perform other duties/work as directed by the HOD from time to time.

REQUIREMENTS

• Diploma holder in Hotel and F&B Management or equivalent.
• At least 2-3 years of sales experience in F&B / Catering / Hospitality experience.
• Passionate about F&B, customer service and sales activities.
• Outgoing personality, highly motivated and independent individual.
• Class 3 driving license will be an advantage.

· To promote machines and services to market

· To service existing customer & source for new customer

· Efficient in time management and good customer service

· Possess good communication skills

· Candidate without experience are welcome to apply

· Class 3 Singapore driving license

Motor Vehicle Sales Executive

Responsibilities

• Provide professional service to all customers throughout the buying process.
• Provide detailed information about new and used vehicles, including specifications, features, and conditions.
• Conduct inspections of vehicles to assess their condition, performance, and market value.
• Prepare accurate vehicle listings which include high-quality photographs, and comprehensive descriptions, and showcase the features of vehicles to potential partners.
• Negotiate pricing and terms with prospective partners to achieve sales targets to maximize profitability.
• Close sales transactions efficiently, ensuring all necessary documentation are accurate.

Requirements

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent teamwork, communication, and interpersonal skills.
• Excellent customer service skills and a commitment to providing a positive buying experience.
• Valid Class 3 license with a minimum of 3 years of driving experience.
• Ability to work on weekends and public holidays.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

( Accounting, tax, payroll, and corporate secretarial services)

Job Description:

Key Responsibilities:

• Sales Strategy Development: Develop and implement effective sales strategies to promote our accounting, tax, payroll, and corporate services. Identify and target potential clients in Singapore and the broader region.
• Client Acquisition: Proactively identify and pursue new business opportunities through cold calling, networking, and outreach. Conduct market research to understand client needs and tailor services to meet those needs.
• Sales Forecasting: Prepare accurate sales forecasts and reports. Track and report on sales performance metrics, adjusting strategies as necessary to achieve targets.
• Revenue Growth: Contribute significantly to our goal of doubling revenue in three years by driving new business and expanding existing client relationships.
• Relationship Management: Build and maintain strong relationships with clients, understanding their business needs and ensuring satisfaction with our services. Act as the primary point of contact for client inquiries and concerns.
• Sales Presentations and Proposals: Prepare and deliver compelling sales presentations and proposals to prospective clients. Clearly communicate the value and benefits of our services.
• Collaboration with Internal Teams: Work closely with the accounting, tax, payroll, and corporate services teams to ensure seamless service delivery and client satisfaction. Provide feedback to internal teams to improve service offerings.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities and stay ahead of industry developments.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field
• Proven experience in sales, preferably in the professional services industry (accounting, tax, payroll, corporate services)
• Strong understanding of the corporate services market in Singapore and the broader region

If you are keen to apply for this role, please click auto-apply

HRLinked Asia Search & Consultancy Pte Ltd (Registration No: 201910702W)

- Prepare for quotation using the system and required to register new items and mapping with code book in system.

- Contact customer for quotation follow up and receiving feedback about the submitted quotation.

- Required to contact the local and overseas (most likely Korea) vendors to get quotation for new items.

- Required to learn & study Marine Diesel Engines as an Engine Builder (STX Engine).

- Outstanding Invoice chasing.

Essential duties and responsibilities : -

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

Basic information:

• Working hours: Mon - Fri 8.30am - 6.30pm
• East area (Loyang)
• Training provided

Job scope:

• Coordination and collaboration with Purchasing and Shipping department to ensure smooth and seamless operation
• Mainly administrative work with regards to processing of local sales orders and delivery schedule
• Checking of freight and courier charges for customers

Job requirement:

• Candidate with experience in Microsoft Excel, Word, Outlook will be an advantage

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We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

• Opportunity to work in a stat board under Ministry Of Digital Development and Information of Singapore
• Work hand in hand with Snr Project Manager in the implementation national application projects
• Hybrid working arrangement + Easy accessible working location

Job Description:

Administrative

• Handle project-related administrative tasks
• Compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor
• Prepare regular status reports for the project manager
• Support the security onboarding of new team members from vendor to the project

Stakeholder Communication

• Act as a liaison between project manager and internal stakeholders
• Distribute project updates and communications
• Manage and respond to routine project-related queries

Quality Control and Change request

• Assist in coordinating quality assurance activities
• Collect and organise feedback from UAT sessions
• Assist in assessing the impact of proposed changes

Application Support

• Provide support of new application systems
• Perform minor code change when needed
• Liaise with with helpdesk agents, end-users and external vendors during application support and problem resolution

Requirement

• Possess a Degree In IT/ Computer Science or equivalent qualification
• Min 2 years relevant working experience as IT Admin or IT project coordinator
• Exposure to SDLC
• Proficient with PM tools such as Confluence or Jira
• Proficient with Ms Office suite

• Manage & develop new customers based for service sales in the industrial, Marine & Offshore/Oil Gas market.
• Responsible for maintaining a high standard level of customer services and good customer relation.
• Responsible for maximizing a high level of profit margin and ensure meeting the pre-set sales target.
• To identifying and developing sales & marketing strategies to exhaust opportunities in the local market as well as to exploit overseas markets.
• Make sales presentation and provide technical support to customer
• Gather information on market demand, competition and latest technologies.
• Submission of weekly, monthly and quarterly reports.