Responsibilities
ā¢ Ensure high levels of customer satisfaction through excellent sales service
ā¢ Assess customersā needs and provide assistance and information on product features
ā¢ Welcome customers to the store and answer their queries
ā¢ Follow and achieve departmentās sales goals on a monthly, quarterly and yearly basis
ā¢ Maintain in-stock and presentable condition assigned areas
ā¢ Actively seek out customers in store
ā¢ Remain knowledgeable on products offered and discuss available options
ā¢ Cross sell products
ā¢ Team up with co-workers to ensure proper customer service
ā¢ Build productive trust relationships with customers
ā¢ Comply with inventory control procedures
ā¢ Suggest ways to improve sales (e.g. planning marketing activities)
Requirements
ā¢ Sales Associate skills
ā¢ Proven work experience as a Retail Sales Associate, Sales Representative or similar role
ā¢ Basic understanding of sales principles and customer service practices
ā¢ Basic Math skills
ā¢ Working knowledge of customer and market dynamics and requirements
ā¢ Familiarity with inventory procedures
ā¢ Solid communication and interpersonal skills
ā¢ A friendly and energetic personality with customer service focus
ā¢ Ability to perform under pressure and address complaints in a timely manner
ā¢ Availability to work flexible shifts