Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As a Sales Development representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security.

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.

• BA/BS degree, technical degree desired
• Native level of English.
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Some understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As an Inside Sales Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security. 

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.
• Create quotes and close smaller value deals. 
• Act as a point of contact for partners and collaborate with Customer Engineers on events and demo support.

• BA/BS degree, technical degree desired
• Native or very advanced level of Japanese.
• Fluent in English
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

Responsibilities:

• Report directly to the Managing Director, overseeing the sales portfolio with a focus on substantial EV growth in Singapore.
• Collaborate with marketing, product, and operational teams to create effective product positioning.
• Define market segments and develop marketing strategy and action plans.
• Monitor market trends, competitor activities, and customer needs for growth opportunities.
• Prepare yearly targets, sales plans, and periodic forecasts.
• Manage the P&L, distributor portfolio, and drive sales for passenger vehicles.
• Work closely with distributors on marketing and CRM activities.
• Liaise with various departments to ensure synergy between sales and other functions.
• Contribute to the preparation of quotations, pitches, proposals, and presentations for distributors.

Requirements:

• Posses degree in Mechanical Engineering or its equivalent
• Prior experience within the Automotive industry management will be an added advantaged

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Job Description

Sales and Customer Relationship Management (Full Responsibility):

• Independent customer and market responsibilities
• Identification of new opportunities with products lines and markets for new and existing client base in the South East Asia Region
• Customer visits to identify key customer decision makers and understand respective distributor and end customer needs to leverage customer centric offering using Continental value-add belting solutions
• Strengthen and develop the relationship with the distributor’s and end customer
• Analyse and track product performance and completion of basic conveyor inspections and reports
• Train customers and distributors on value and solutions of Continental products
• Responsible for contract management (e.g. contract negotiation) and quotation management (e.g. submission of RFQ, quotations follow-ups)

Sales & Commercial Planning (Full Responsibility):

• Create customer sales plans, market and competitor analysis, and customer strategy based on segment targets / budget
• Develop EBIT & turnover forecast of existing customers

Reporting of sales figures & FC Internal Coordination (Shared Responsibility):

• Support budget definition process and handle payment-related matters
• Organize promotional activities for the customer and distributor and participate at exhibitions
• Provide product performance feedback, price trends and win-loss analysis
• Responsible for new product launch
• Work closely with CES, dsitribution and other central functions to promote product sales

Qualifications

• 3-5 years experience in customer facing sales.
• Experience in mining or other extraction related industries.
• Willingness to travel through out the region to develop business. self driven, motivated and confident in the use of MS Office, e.g., excel, powerpoint etc.

OVERVIEW:

Sportradar are looking to bring in a seasoned leader with proven experience in building, developing, and scaling high performance sales teams in APAC, ideally within the sports betting and/or iGaming industry. As a region primed for huge growth, there is a particular focus on bringing sales leadership and excellence to the team. The successful candidate will report to the Senior Vice President, Head of Global Account Management based in London and work closely with the Executive Vice President, APAC on realising the company’s commercial strategy.

THE CHALLENGE:

• Formulate and communicate ambitious sales plans for the region and lead your sales team through clarity of direction, focused actions, and team effort.

• Be at the forefront of all revenue generation activities and work with the team to deliver exceptional account management and servicing.

• Identify the appropriate client segmentation so your team is spending their time on servicing our biggest clients and growing high-value accounts.

• Create a performance-driven culture by setting the right metrics that align with the company’s growth targets and business objectives.

• Work with the team to cultivate a consistent pipeline of new leads and prospects to develop, and stay on top of the numbers to ensure that corrective actions are put in place to change course when things are not working.

• Take responsibility for accurate forecasting and provide senior management with regular high-level sales updates for business planning and financial reporting.

• Collaborate and work closely with different departments within the organisation, including Marketing, Product, Content and Finance.

• Continuously develop the team’s knowledge of our products and services, and stay abreast of the latest market and industry developments, especially changes to licensing and regulations.

YOUR PROFILE:

• You have a proven track record of managing and developing a sales team in Asia within the sports betting and/or iGaming industry.

• A role model, showcasing both excellence and accountability; this starts with taking ultimate responsibility of your team’s performance and actions.

• You are revenue-driven but recognise that the client’s needs come first, and will work with internal stakeholders to ensure that client satisfaction is a top priority.

• You are always thinking ahead, anticipating risks and finding opportunities in crises. You thrive on ambiguity and are not afraid to challenge the status quo with novel ideas to complex problems.

• You show a genuine interest in coaching and developing every member of your team, and proactively help them eliminate roadblocks and guide them in achieving their targets.

• You will develop deep relationships with key clients in the region, becoming a trusted advisor whilst helping shape our product roadmap by sharing market insights and client feedback with management.

• You are an excellent, influential communicator, able to adapt your communication style to different audiences and persuade others with convincing arguments and facts.

OUR OFFER:

• Highly competitive compensation package, including equity and target-based bonuses.

• The opportunity to drive our regional sales strategy to meet the company’s aggressive growth objectives.

• Be one of the leaders in our mission to deliver an unrivalled betting and media solution encompassing platform, trading, odds and data.

• Flexible working environment, with plenty of opportunities to travel.

• Act as a Focal person to interact with the customer on our product quality and to meet customers' expectations.
• Responsible in managing the integration of Dell ODMs & Factory Configuration centers and driving quality metrics to plan. And continue improving factory processes to achieve the WW best product quality
• Act as focal point in driving the quality metrics  in the qualification period, sustaining and after sales service
• Manages customer engagements or quality processes by driving with internal cross-functional teams eg R&D, Factory, Service etc
• Generation the reports in the monthly cadence to drive customer improvements plan in the field return
• Be the main liaison with the customers' project initiatives and in driving on the ongoing plan to closure

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Scopes:-

1. To know 350 products and their performance of the company

- To understand the 350 products and their performance can lead to various achievements

- To enhance market competitiveness, expand customer base, potentially increase sales and profits

- To optimize the product portfolio, improve customer satisfaction, contributing to the long-term development of the company

2. To learn sales skills

1. To provide more valuable solutions may lead to winning more customers and expanding market share.

2. To understand that by better meeting customer needs and building strong relationships, satisfaction and loyalty can rise.

3. To improve in sales skills with his technical knowledge also signifies personal professional development, laying the groundwork for future advancement and career growth.

3. To learn market research and market strategies

1. To precise market targeting and effective strategies.

2. To understand for engaging with customers and market development can bring forth new business opportunities, such as expanding product lines.

3. To draft presentation with effective promotion and market communication can make our company's brand more recognized in the target market.

Job Purpose:  

The Marketing Coordinator has the overall responsibility for being the custodian for sub-function of the marketing team for the Company's Technology Solutions, India. Assisting in events, communications, managing the vendor portals and helping in maintaining the the Company's Brand image.

Responsibilities:

• Implements marketing plans and processes across all vendors.

• Understands and manages all the vendor portals for the marketing function.

• Raises requests for activities and ensures that the same is communicated to the teams.

• Filing claims for vendors and reconciliation with the Company's Finance team.

• Purchase order and debit note management for all third-party vendors.

• Assists in the communications function.

• Database and MIS analysis of business data for marketing usage.

• Custodian for all marketing collaterals- ensures dispatch and receipt of each.

• Custodian for all marketing assets and ensures update of each.

• Helps in conducting events and sourcing for the same.

Knowledge, Skills and Experience:

• Good Communication skills (Both written and oral)

• Seeks to build high customers satisfaction (internal and external)

• Must have 2 or more years of experience in marketing / sales co-ordination.

• Prior experience in distribution and/or IT preferred

• University degree or equivalent

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will be responsible for developing and implementing effective sales and marketing strategies to drive business growth. The role requires a combination of sales acumen, marketing creativity, and strong interpersonal skills.

You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge.  You create an environment that is easy for our customers to shop in through Store Operations and Great Garment Care.  By sharing your knowledge and skills with your colleagues you actively contribute to creating a Great Team in order to meet the expectations of our customers.  You work in accordance with H&M standards, policies, procedures and legal requirements.

Direct customer service

• Demonstrate the 5 basic demands to engage with and welcome our customers in the service areas and on the sales floor
• Apply a ‘Heads up’ approach – be aware of customers who require assistance and offer your help
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities

Store Operations

• Keep the fixtures full and tidy regularly throughout the day to maximise sales
• Ensure great garment care to sell the products in their best condition at the right time
• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
• Ensure all areas of the sales floor and back of house are always clean and tidy
• Ensure all routines are followed at the cash desks and fitting rooms to maximize sales and customer satisfaction

Team

• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working atmosphere
• Give honest and constructive feedback to your colleagues to develop their skills 
• Work in accordance with H&M standards and local legislation with Health & Safety and security routines,  to guarantee your own personal safety as well as the safety of your colleagues and our customers at all times 

The Recruitment Coordinator / Candidate Experience Coordinator is an important member of our team, owning the end-to-end candidate management process, and delivering excellent hiring and an exceptional candidate experience.

• Partner and work closely with internal team to deliver a strong candidate pipeline;
• Develop a keen understanding of the talent market and specialized requirements
• Use and manage candidate management tools
• Contribute to awareness through a highly positive candidate outreach
• Build market intelligence by identifying talent trends and contribute to knowledge sharing;
• Source and recruit candidates through various available platforms;
• Screen applications and conduct interviews to assess candidates for open positions;
• Guide candidates through the recruitment process and deliver an excellent candidate experience.

Our mission and where you fit in

At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable for everyone. We’re revolutionising the way people work – are you down for the challenge? 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Sales Manager, you’ll be given the challenge of leading and growing an ambitious team of Account Executives in a relatively new market for us, South East Asia.  As part of our Sales Leadership Team, you’ll play a critical role in strategic decision-making, identifying actionable areas for improvement, and making efficiencies to our go-to-market strategy for Malaysia and Singapore.

We are seeking a data-driven, growth focused and ‘hands on’ player-coach who will help to achieve our company goals. More about your team: our Account Executives inspire their customers to leverage HR transformation through Employment Hero, and run the full sales cycle from demo through to close. You’ll spend your time managing and building an amazing team while developing strong revenue growth for yourself, your team and Employment Hero.

You’ll work hand in hand with the SDR Lead, Channel Sales Lead, Head of Marketing for SEA, as well as MD for the region.

Want to know more about working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As our Sales Manager for South East Asia, you’ll be responsible for: 

• Executing our sales program that will ensure achievement of plan and net new revenue targets for each of your Account Executives
• Drive the performance of the team, ensuring individual and team sales targets are consistently exceeded and ensure full ownership and accountability of appropriate KPI’s
• Grow and lead - recruiting and retaining a high-performance and highly engaged sales team
• Train, develop and motivate sales team in skills, sales methodologies and activities, and product
• Work with your team to understand customer needs and requirements
• Create compelling, values based transformation opportunities that drive customer engagement
• Identify prospective markets and lead sources
• Assist with performing effective online demos to prospects when required
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting

Sales Planning

• Use knowledge of the market and competitors, identify and develop Employment Hero’s unique selling propositions and differentiators
• Work cross-functionally with marketing, other sales teams, and client services to develop strategies and execution plans to grow the pipeline
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales

Data & Reporting

• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Deliver consistent and accurate sales forecast reports utilising Salesforce
• Continuous tracking and optimising conversions, success and revising plans based on data
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Ensure usage of all sales tools such as Linkedin Sales Navigator, Cognism, Lusha, Whatsapp for business, Chilli Piper and SPIFF

Innovation

• Seek solutions to current problems both internally, externally and within the market
• Introduce first to market ideas that have not been considered or implemented
• Disrupt the market, inventing new product features
• Capture customer ideas and requests for new product features and feed this back to the product team
• Monitor research and development of other organisations in our market to ensure Employment Hero develops solutions faster than our competitors
  

What will you bring 

• 6+ years’ experience in high volume B2B sales, with a minimum 3+ years’ experience leading B2B sales teams
• Training in sales techniques/methodologies preferred
• Understanding of the Human Resources and Payroll Industry (SaaS would also be beneficial)
• Experience selling to SMEs at scale
• A track record of over-achieving on team targets and strong experience of coaching and mentoring your team
• Problem solving and analytical thinking with a natural interest for all aspects of data, analysis, excel and charts
• Energetic, driven and results-focused personality
• Ability to multitask, prioritise, and manage time effectively
• Thrive in a fast-paced and dynamic environment
• Willing to challenge the status quo, innovate, and look for smarter ways of doing things
• Bachelor's degree (business or commerce related) preferable.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

That doesn’t mean, though, that you’ll only ever see your team on the screen! We recognise the value of face-to-face connection, and organise local and global events throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 30+ heroes in Singapore and 800+ heroes globally - there’s always someone willing to lend a helping hand.

Plus you’ll get to enjoy a number of great perks, including: 

• WFH allowance: $500 SGD one time allowance
• Private Health Insurance: AIA Health Insurance
• Self, health, wealth and happiness programs
• Remote-first and flexible working arrangements
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Generous leave allowance:
• Annual leave: 20 days + Public Holidays
• Personal Medical leave: 14 days sick leave. 60 days hospitalisation leave, reduced by any sick leave days already taken
• Caregiver Leave: 2 days per calendar year
• Paid parental leave: 16 weeks salary for Primary Carers & 2 weeks salary for Secondary Carers
• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Please submit your resume and cover letter detailing your experience. Our Talent team will be in touch with you to schedule a meeting should your experience match what we are looking for. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Act in a key support role for assigned projects.   
• Establish and facilitate regular project meetings. 
• Collect and analyze business requirements and transfer them to accurate specifications and deliverables. 
• Monitor productivity and progress by driving the surveyor team and/or vendors to meet project timelines according to the planned schedule. 
  • Initiate the request for recruitment and training of surveyors; work closely with the Recruitment team to ensure NIQ’s data collection needs are fully met 
  • Monitor the quality and productivity of surveyors (e.g., contact status, Data Quality Analysis, etc.), provide feedback, and document all performance and disciplinary issues 
  • Ensure on-time data delivery and perform validation checks on surveyors’ work and accompany/observe a sample of their interviews 
• Provide timely communication and feedback to the surveyor team and/or vendors to ensure high-quality and timely delivery.   
  • Coordinate team of surveyors and/or vendors to conduct field data collection as per NIQ Standards and documented processes and procedures 
  • Travel island-wide to provide guidance and fieldwork shadowing to the field surveyors   
  • Provide deserved recognition and ongoing performance feedback to surveyors to improve their morale and motivation, and encourage continuous improvement 
• Design fieldwork schedule to align resource allocation and timeline. 
• Proactively identify and manage the resolution of risks and issues that may negatively impact fieldwork deliverables. 
• Support/deploy business continuity plans to enable recovery from an emergency or disaster. 
• Documents, shares, and leverages project lessons learned and promotes best practices for continuous improvement. 
• Ensure all internal systems and documentation are updated in a timely manner. 

A little bit about you

You are flexible and easily adapt to a dynamic work environment, build strong engagement with key partners, and excel in stakeholder management. You work in an organized and efficient manner with high utilization of your and your team’s time as well as optimal utilization of operations resources. You have a can-do attitude, you are self-motivated, have negotiating skills and you are a great communicator. You work collaboratively within a dynamic and challenging environment while maintaining high standards. 

The candidate must be physically located within Singapore and must be a Country/Region Resident.

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Increase new customer account for Business Growth
• Perform cold call activities
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage
• Undertake task/project assigned to achieve Organisational objectives.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree in Chemical engineering/ Chemistry / Material Science
• At least 5 years of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $4,500 (depends on qualification and experience)

Coordinate and Monitor all Architecture trade

• Submission of sample/ shop drawing/ catalogues & technical documents for consultants approval and keep track of all approvals , feedback/ comments form consultants for subsequence processing
• Coordinate with others discipline (Structure and M&E) for all technical issues found in construction drawings
• Check all drawings and prepare RFI for all discrepancies
• Coordinate and submit all materials to consultant for approval
• Coordinate with VDC/ BIM team for all Architecture setting out issue
• Prepare work method of statement for submission
• Coordinate with subcon for trade demo before start works
• Ensure all work with proper inspection records by RTO
• Control the registration and distribution of architectural construction drawings and revision
• To manage the quality control QA/QC works to achieve CONQUAS score
• Other adhoc duties as assigned by Project Manager

Requirement:

• Candidate must possess at least Diploma/ Degree in Architecture or equivalent
• At least 3 years of local working experience in the Architectural Coordination works
• Proficient in AutoCAD, basic knowledge for BIM software like Revit
• Able to lead and work independently

Job Description

· Establish and develop stronger relationships with existing & new clients

· Ability to prospect and self-generate leads

· Identify new business opportunities

· Plan and execute sales activities

· To achieve set revenue and business goals

· Ensure customers satisfaction with the company products and services

Requirement

· Candidate must possess at least Primary/Secondary School/"O" Level or equivalent.

· Possess Class 3 driving license

· At least 1 Year(s) of working experience in the related field is required for this position.

· Self-motivated, independent and responsible personality

· Able to make cold calling

· Possess good personality and positive mindset

· Able to communicate in English, Mandarin & Dialects (for business communication)

· Applicants should be Singaporean citizens

· Possess own vehicle / Company provide transport allowance

Job description

1. lead the team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data.

Responsibilities

• Organize all store operations and allocate responsibilities to personnel.
• Supervise and guide staff towards maximum performance.
• Prepare and control the store's budget aiming for minimum expenditure and efficiency.
• Monitor stock levels and purchases and ensure they stay within budget.

• Communicating with clients or employers about project
• Collaborating with clients or employers
• Delegating tasks to appropriate team members
• Managing deadlines and progress across the team to ensure the project is delivered on time
• Organizing third-party providers and vendors to deliver elements that can’t be produced in-house

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

You will be responsible for building our retail business unit and ensuring that company policies and procedures remain consistent across individual locations. You are the main point of contact and communications between HQ and the store teams, delivering service and operations excellence. Reporting directly to the Head of Retail, you will coordinate the full spectrum of business activities encompassing inventory control, budgeting, team trainings, and vendor relations.

Main responsibilities

Administrative management support to Stores

• Audit payroll data & prepare monthly payrolls for all Retail staff

• Execute timely updates and efficient organisation of Retail reports, trackers, documents, to maintain sources of truth for Retail organisation

• Coordinate the procurement monthly store supplies, and all necessary operational materials and all store events, including new store openings
• Source and manage vendor relations, providing support and overseeing store facilities maintenance for all locations
• Consolidate and review data results for Retail stores and recommend next steps, based on operational knowledge and customers’ feedback

Training Coordinator for Stores

• Work with Direct Managers to improve the team’s productivity by coordinating training across different functions, and ensuring smooth communication and preparation with all stakeholders
• Conduct cashier and operational training for all staff, according to business and store needs
• Supervise retail employees to deliver solutions that are efficient, accurate, and aligned with company policies

Store Operations (Backend)

• Be the key operations liaison personnel for all stores - ensure that any key operational information is promptly and accurately delivered from HQ to retail teams

• Provide feedback from Retail POV to relevant stakeholders, so as to optimise communication, coordination and execution for retail teams

• Assist in overseeing general store administration and ensure compliance with policies and procedures by auditing various operational aspects of stores on store visit
• Liaise with cross-functional departments and external vendors to troubleshoot operational tech & equipment, such as POS issues, fabric & production defects, resolving customer grievances etc.
• Manage user feedback on internal systems, and coordinate with the relevant stakeholders to provide after systems support and determine solutions. Set timelines and manage production, execution and accuracy of new initiatives or operational procedures
• Constantly reinvent and improve operational workflows, investigating and providing long and short term solutions to arising issues. 
• Ensure timely and proper set up of stores for bi-annual inventory stocktake, sales events
• Coordinate with store leaders on weekly cycle counts, investigation and resolution on inventory discrepancies 
• Support planning, organization and execution of retail events and be present where required

KPIs

• Retail efficiency and productivity
• Customer Service Excellence: NPS, GRP
• Inventory Management KPIs 
• Successful execution and roll-out of projects & milestones

You should have / be

• A high degree of professionalism, work ethic, judgement and keen attention to detail
• Strong communication skills and an outgoing personality who enjoys interacting and connecting with people to build trusting relationships with customers and external stakeholders
• Strong multi-tasking and execution abilities, and an ability to think /work systematically, with impeccable judgment and discretion
• A self-starter, proactive and able to adopt hands-on approach. Get it done right and fast!
• A Love, Bonito ambassador who believes in and embodies our culture and core value.

Qualifications & Experience

• Previous relevant experience in Customer Service or Retail Operations preferred.
• Degree in any field
• Possess intermediate Microsoft Excel and Powerpoint skills
• Good communication and interpersonal skills, numerate and tech-savvy
• Good team player, highly initiative, diligent and fun-loving.
• Meticulous with details and works with a positive attitude to meet deadlines
• Excellent time management skills and independent worker

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)
• Tailored coaching services for mental wellness

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• Act as front-liners giving excellent customer service at all times
• Fulfilling customer contractual appointments as main KPI
• Handling inbound calls and making outbound calls to our existing pool of customers (attend to customer queries & schedule appointments)
• Handling and planning of daily schedule for existing team of technicians
• Providing operational support to the technicians
• Application of permit to work for technicians
• Preparing of schedule letters to customer
• Raising of credit notes for any missed services
• Doing of posting and compilation of reports

• Diploma in any discipline or higher
• Experience in a call centre will be an added advantage
• Familiarity or experience with Customer Service preferred
• Possess good communications skills
• Effectively bilingual in English and another language (Spoken & Written)

• 5 days work week - 8.30am to 5.45pm
• Near Tai Seng MRT
• Performance review every year
• We offer 16 days Annual Leave, AWS , Medical, Dental benefits and insurance coverage