Responsibilities:

• Serve as the primary point of contact for customers, ensuring prompt resolution of issues and taking proactive steps for effective account management.
• Build good rapport with customers and relevant departments.
• Assist in the bidding process to secure successful RFQ outcomes with clients and offer guidance to departments on revenue maximisation within the business strategy.
• Global coordination across different countries, leading business reviews to meet KPIs and enhance customer satisfaction.
• Take a proactive approach to troubleshoot issues and provide guidance to the global operations team.
• Escalate and resolve customer concerns within specified timelines.
• Participate in various customer-related activities such as sales, customer service, billing, legal matters, operations, and pricing.
• Regularly update Standard Operating Procedures (SOPs) and share best practices with team members.
• Identify vendors for cost reduction initiatives and provide operational advice to meet customer needs.
• Support the strategy team in organizing internal meetings and conferences related to the freight forwarding customer base.

Requirements:

• Min. 1-2 years of experience in Freight Forwarding and/or Logistics is a must.
• GCE 'O' Level and above
• Possess good communication skills and stakeholder management
• Good proficiency in Microsoft Office
• Highly adaptable and ability to work under pressure in a fast-paced environment

For interested candidates, please click the 'APPLY NOW' button or email your resume to [email protected]. We regret that only shortlisted applicants will be notified.

Rapid Recruitment Asia Pte Ltd | EA Licence No.: 16C8261

EA Personnel Name: Tan Jessie

EA Personnel Reg. No: R1879285

Position: Service Coordinator

Job Responsibilities

• Handling incoming calls, handling technician requests, Prepare Quotations for MCSTs, and handling project correspondences.

• Coordinate service appointments and dispatch technicians to client locations as needed.

• Respond promptly to customer inquiries via phone, email, or in-person, providing accurate information and assistance.

• Maintain accurate records of customer interactions, service requests, and resolution activities using our SRM system.

• Collaborate with technicians and other team members to ensure timely resolution of customer issues and concerns.

• Monitor the status of ongoing service appointments and provide regular updates to customers as needed.

• Assist with billing inquiries, invoice processing, and payment collection.

• Identify opportunities for process improvement and contribute to the development of customer service policies and procedures.

• Build and maintain positive relationships with clients, ensuring high levels of satisfaction and retention.

• Stay up-to-date on product knowledge and industry trends to effectively address customer inquiries and concerns.

• Other ad-hoc duties as assigned.

Job Requirements

• At least 2 years (s) working experience in a related field.

• Experience in handling maintenance contracts is preferred and must be computer literate.

• Possess good communication, listening, and interpersonal skills to maintain good rapport with our customers.

• Independent, resourceful with a high degree of initiative, and able to work under pressure.

• Alternate Saturday.

Salary: Basic $3,300 - $3,500 + VB

Time: Monday - Friday (8.30am to 5.30pm)

Location: Eunos Techpark

Responsibilities:

• Provide expert assistance to customers with inquiries related to our electronics products.
• Collaborate with the engineering team to address technical questions and concerns.
• Liaise with the production team to align shipment dates and ensure timely deliveries.
• Update customers on shipment progress on a weekly basis.
• Communicate any potential delays and work towards solutions.
• Collaborate with the store team to update and pull shipments from the system.
• Arrange and coordinate the delivery of products to customers.
• Maintain accurate and up-to-date sales data in the system.
• Generate reports as needed for analysis and decision-making.
• Work with customers to ensure timely payments.
• Send invoices to customers and follow up on outstanding payments.
• Receive and process customer purchase orders.

Requirements:

• Minimum of 3 years of experience in customer support within the electronics industry.
• Familiarity with electronics products and their technical specifications.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Detail-oriented with a focus on accuracy.
• Ability to work collaboratively in a cross-functional team environment.
• Proficient in Microsoft Office Suite and other relevant software.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

Admin Executive cum SalesCo-ordinator

· Able to work independantly and multitask.

· Handle day to day admin tasks and account.

· Sales support functions and customers interaction.

· Coordinate with suppliers.

· Knowledge and usage of Microsoft office and PC a must.

· Simple accounting is required.

· Those who can start immediately will be considered.

· Min “O” level with 3 years working experience

· Working Hours : Mon – Fri : 8.30am – 6.00pm (5days week)

· Kallang Place area.

Email CVs with photo and expected salary to :

[email protected]

Only shortlisted applicant will be notified

Join Our Team as an Interior Stylist at BoConcept!

Are you passionate about creating captivating spaces that resonate with clients? Do you thrive on delivering exceptional customer experiences? Look no further! BoConcept is seeking dynamic individuals to join our team as Interior Stylists.

As an Interior Stylist with BoConcept, you'll be at the forefront of our showroom, welcoming and educating customers on our functional and customisable products and styling concepts. You'll have the opportunity to unleash your creativity by offering personalized furniture and interior decoration solutions that align with BoConcept's renowned style guidelines.

Why Join Us?

At BoConcept, if you are looking for a fulfilling and dynamic career, love a fun-filled work environment, enjoy interacting with people, then you’re the one we are looking for.

Now, we are going to tell you why you should be a part of this ever-growing company. Some of the perks include an easily accessible office, flexible working hours, tons of retail, furniture and F&B discounts, as well as a fun and dynamic working culture that redefine a job.

• Host walk-in customers and educate them about the concept of the showroom and its products.
• Assess customer's needs and offer solutions to customers based on their requirements.
• Build trust and maintain relationships with customers.
• Maintain a high level of product knowledge including target groups, the product range, industry trends, customization and selling arguments.
• Handle retail responsibilities such as housekeeping of store, providing strong customer service to customers.
• Offer customer complete and professional interior decoration solutions for their homes which adhere to BoConcept guidelines.
• Update personal sales figures daily/weekly and continuously improve performance to meet sales targets.
• Ensure an optimal flow of goods by following up on all deliveries, payments and keeping the stock room well organized.
• Follow up actively on sales orders, deliveries and claims to ensure a high level of after-sales service.
• Make appointments with customers for Interior Design Service.
• Work in collaborative spirit with Interior Designer or appointed contractor by customer (if any).
• Able to perform all duties and responsibilities in a timely manner in order to achieve the overall target.
• Be a strong Brand Ambassador to promote the BoConcept Missions and Vision.
• Perform miscellaneous duties as assigned.

Requirements:

• Great team player, good interpersonal skills, and self-motivated
• Ideal candidate is also passionate about creating exceptional in-store experiences
• Candidates with no working experience are welcome to apply
• Candidates with relevant experience will be considered for the senior role
• Candidates with experience with Autocad / Sketchup / 3D rendering software is a plus
• Candidate with Diploma, Bachelor’s Degree in Interior Design, Architecture or equivalent is a plus
• Open to working shift (AM/PM), weekends and public holidays
• Singaporean only

You will implement effective go to market model for the Modern Trade and E-Commerce channel; Launch new brands and monitor existing brands sales activity against goals to take appropriate corrective action on timely manner; and Manage distributors, buyers and internal stakeholders to ensure planned activities are rolled out.

Key Job Responsibilities

Commercial

• Achieve sales operational objectives per strategic plans; Review and contribute sales information and recommendation for preparing the Strategic plan.
• Establish sales objectives by creating a sales plan and quota for channels and areas in support of national objectives together with Customer Business Plans in collaboration with Marketing.
• Meet sales financial objectives by forecasting requirements; prepare an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
• Recommend product lines and responsible for growing market share for company products by identifying new product opportunities, and/or product, packaging, service changes, and tracking competitors.

Customer

• Maintain and expand customer base, building and maintaining rapport with key customers; identifying new customer opportunities.
• Directly manage major and critical developing customer accounts and coordinates the management of all other accounts.
• Implement trade promotions along with distributors and retailers by publishing, tracking, and evaluating trade spending.
• Conduct one-on-one review with distributors/ retailers/ customers to build more effective communications, to understand training and development needs.

Competition

• Provide timely, accurate, market intelligence to formulate pricing strategy and implement approved pricing structure on all company products, while striving to maintain maximum profit margin.

Operations

• Provide guidance and cascades company direction into actionable in store activities for merchandising team.
• Other ad hoc duties assigned.

Key Requirements

• At least 5 years of sales experience in FMCG industry, preferably in frozen food, biscuit, bakery categories.
• Have in-depth knowledge of RTM models in the FMCG industry.
• Experience in developing strategies and plans to drive sales.
• Hands on project management skillset and disciplines to manage and drive topline.
• Independent, strong team player, mature, strong analytical and concept crafting skills, good interpersonal and presentation skills
• Positive attitude with entrepreneur way of approach.
• Have eye for details, hands-on and able to multitask and manage multiple projects
• Proficient in MS Office applications (Excel, Word, Powerpoint etc)

Sales Support Admin (Billing)| 5 Days | Boonlay | Training Provided (P)

Working Hours: 8.30 am - 6.00pm (Mon to Fri)

Location: Boonlay

Salary: $2200

Duties & Responsibilities:

• Responsible for accurately handling data entry tasks, creating job records, and managing billing processes.
• Communicate effectively with different departments and customers to ensure timely submission of required documents.
• Thoroughly verify calculations and match contract details to ensure accuracy in agreed rates and chargeable weights.
• Ensure timely creation and updating of ad-hoc shipment records to facilitate smooth operations.
• Maintain accuracy in all tasks to minimize disputes and discrepancies in billing and documentation.
• Perform general administrative tasks as needed, contributing to the overall efficiency of operations.
• Handle any additional duties or tasks assigned by management to support departmental goals and objectives..

Requirements:

• Possess relevant experience in billing support
• On-job training will be provided

Interested applicants are strongly encouraged to send in your resume or WhatsApp wa.me/6583482126 for more details ***

To apply, please put in your details as below:

Job Applying : Sales Support Admin (Billing)

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

ELITEZ PTE LTD | EA 16C8004

TSAI PEI HUA PENNY | R1988862

Production Controller;

• Min NTC/ITC/Diploma in technical qualifications.
• Min 5 years of manufacturing experience in electronics & mechanical environment.
• Internal liaison with engineers, buyers, production & sub-contractor in meeting operational needs.
• Knowledge of both electronics/mechanical components.
• Experience in material kitting and shortages.
• Knowledge of PCBA, Testing, Assembly & Testing production processes.
• Provide leadership in ISO 9000 quality management system.
• MS Office proficiency.
• 5-day work week (8:00am to 5:30pm)
• Bilingual
• Location; Toa Payoh
• Salary S$2,700 to S$3,500 pending experience and knowledge.

• Sales of Engineered Smoke Control Systems, related products and services.
• Develop new business opportunities, maintain and expand client database.
• Drive brand awareness and develop sales operational plans.
• Diploma / Degree in M&E or equivalent.
• Experience in Architectural Building Products industry with proven sales track record.
• Independent, self-motivated team player with good communication and presentation skills.
• Capable of handling multiple projects in a fast paced performance-oriented environment.
• Possess own transportation (preferable).
• Entry level candidates may also apply.

Remuneration will commensurate with qualifications and experience.

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Possess a Diploma or Bachelor’s Degree, preferable inengineering
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Responsibilities:

• Develop Key Account Plan & Strategies – Sales, Trade Activities
• Responsible for making the annual sales & profit target and A&P expenses
• Drive plans, implementation and execution for assigned accounts
• Manage distribution growth of assigned accounts
• A&P management to maximize ROI
• Formulate new product listing strategies
• Inventory forecast/management
• Strong understanding of market/consumer demands and adapting accordingly
• Build strong rapport with client to be top of mind for any initiatives
• Lead customer negotiations on commercial strategy
• Lead and inspire the sales team

Requirements:

• Diploma Business Administration, Marketing or related disciplines.
• Minimum 3 years of relevant experience in the FMCG industry, preferably with experience in e-commerce channel.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint), SAP or equivalent
• Detail-oriented with strong business sense, aptitude and passion for research, data analysis and problem solving.
• Abe to work both collaboratively and independently, goal-oriented and organised team player.
• Good interpersonal and communication and presentation skills.
• Able to work in fast paced environment.

As a digital marketing solutions consultant, you are an important and valuable member entrusted with business development activities within the team.

You shall apply consultative solution selling on our services which include SEO, SEM, Paid Social (Facebook, Instagram, Linkedin), E-Commerce and Website Development.

What You Can Expect:

• On-target Earnings from $72,000 per annum onwards (base + commission)
• Medical cost reimbursement benefits
• Mobile phone and transport reimbursement

What You Will Learn:

• As a digital marketing solutions consultant that works closely with the business development manager, you will acquire insights on what marketing and sales strategies are used by growth companies successfully.
• You will learn how to sell consultatively and apply needs analysis, gaps analysis and ask high-value and thought provoking questions to your prospects to position the company as the marketing and sales authority and solutions provider to help them achieve their business goals.
• You will learn how to audit and analyse your prospect’s digital footprint to prepare an engagement strategy prior to meeting them to make the meeting productive and meaningful for them.
• You will learn to read and analyse key metrics that drives a business, what to propose to your clients to prioritise their marketing activities that shall improve leads generation, qualification and conversions.

Primary Responsibilities:

• Engage the top accounts the company would like to acquire with the support of the marketing team to generate and engage these leads
• Connect with CEOs, CMOs, Managing Directors, General Managers, Marketing Directors, Sales Directors and SME Executive Directors via LinkedIn, business networking events to share the company’s Value Proposition and how we can help them achieve their business goals and grow their business
• You shall be empowered to Engage, Present, Analyse, Propose, Negotiate and Convert your qualified prospects into clients
• Be the primary contact point between the client and the company until the project kicks off and is managed by the solution delivery team;
• Work with the solution delivery team to develop business proposals, scope of work and costing within certain gross margins before presenting to the clients
• Communicate your progress, challenges and the support you need daily, through team huddles and weekly, through the CRM
• Review your qualified prospects lists with your manager weekly to align and prioritise your client acquisition activities
• Review and reflect your monthly and quarterly performance and realign it to the goals and objectives of the company with your manager monthly

Secondary Responsibilities:

• Provide market feedback to the management team on client feedback, pricing, what other competitors are offering
• Be accountable to personal and professional development and growth to continuously be able to add massive value to clients
• Participate in the iFoundries team engagement and knowledge sharing sessions

Requirements:

• Possess at least a Diploma or Bachelor’s Degree in Engineering (Computer/Telecommunication), Business Studies/Administration/Management, Mass Communications, Marketing or equivalent
• Proficient in Google Office Suite and Microsoft Office
• Possess Professional Certificate in Sales and Negotiation is a plus
• Enjoy meeting people, have an inquisitive mind to ask high-value questions
• Possess excellent human interaction skills
• Enjoy working in cross-functional teams of marketing, sales, service delivery and client support
• Thrives in fast-paced environment that challenges you to be a better version of yourself
• Enjoy reading and reflecting on topics of business, growth hacks, digital marketing, web technologies, artificial-intelligence, marketing and sales tools, customer experience and customer success
• A confident, well-groomed and highly-driven sales professional

It would be advantages to you, if you:

• Have at least 1 year of working experience in B2B sales
• Have more than 100 contacts of mid-sized to Fortune 1,000 companies
• Are part of a business networking and referrals group
• Have sold solutions worth at least SGD$10,000 per deal
• Sold business solutions, consulting services, digital marketing services or enterprise software that increases the productivity of a business

Salary: Basic $3,500 - $4,500 + transport allowance (if drive) + VB

Time: Monday - Friday (8.30am to 5.30pm)

Location: Boon Lay Way

Responsibilities:

• Manage a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts.
• Identify potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers.
• Identify potential opportunities with existing and new customers and update customers on Service Valued Added Offering.
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships.
• Resolve customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepare and reviews contract terms and conditions.
• Present the proposal to the customer.

Requirements:

• Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience.
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Ability to read, analyse, and interpret engineering documents.
• Ability to respond effectively to the most sensitive inquiries or complaints, to read and to comprehend instructions, correspondence, and memos.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Driven to delight the customer with options/offerings to meet their needs.
• Willing to learn new options/offerings and upgrade their skillset to better serve customers.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

We're on the hunt for a passionate and motivated Wine On-Trade professional to become a part of our team. With exclusive distribution rights for an exquisite selection of wines from a prestigious wineries in our portfolio, your crucial role will involve introducing these exceptional wines to the Singapore On Trade market.

Responsibilities:

• Developing strategies for sales.

• Identifying potential clients and cultivating leads.

• Reaching out to prospective and current clients via phone, email, and face-to-face meetings.

• Addressing customer queries, concerns, and feedback.

• Creating and dispatching quotes and proposals.

• Overseeing the sales cycle using specialized software tools.

• Achieving daily, weekly, and monthly sales goals.

Requirements:

• Demonstrates a true passion for wine, along with a foundational knowledge of various grape varieties and wine-producing regions.

• Exhibits outstanding communication and interpersonal abilities.

• Shows confidence and persuasiveness in presentation skills.

• Is proactive, possesses a robust work ethic, and can efficiently manage time.

• Has a background in sales, preferably in the F&B sector (beneficial, but not a requirement).

• Proficiency in both English and Mandarin is highly advantageous.

Job Responsibilities:

(To deal with 2B end user)

• To develop business opportunities, pipeline leading to sales closure and to achieve monthly sales target set
• To identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program
• To meet with prospects to understand their purchase requirements, decision making process criteria and ultimately supporting them to enhance their business through the various solutions offerings
• To provide value propositions, prepare quotations thus leading to the conclusion of sales
• Continuous engagement of existing customers

Job Requirements:

• Self-motivated and competitive
• Strong communication skills and able to engage with people at all levels
• Able to work independently and also a strong collaborative team player
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Roles & Responsibilities

We are seeking a highly motivated and experienced Sales Manager to join our dynamic and fast-paced team. This is a unique opportunity to join a team of professionals in a dynamic and growing organisation, where your contributions will be valued and rewarded.

About this Role: -

The Sales Manager is a key position in this fine wine company, and is in charge of business development within assigned accounts/territory. It includes promoting products for his/her customer portfolio and leading the offer preparation process, and business negotiations through to finalized sale. The position reports to the CEO of the company. This role requires strong business acumen, negotiation skills, and the ability to thrive in a competitive international business environment. The Sales Manager ensures well-executed sales strategies and key accounts’ continuity, effectively ensuring the viability of the business, and is an essential part of the team.

Overview: -

• Full-time, Permanent Position
• Work Days: Monday to Friday (5 days per week)
• Work Hours: 9:00 a.m. to 6:00 p.m.
• Work Location: Kallang (hot desk / flexi)
• Monthly Base Salary: $4000 - $4500
• Variable: personal commission

Your Responsibilities: -

• Develop the business, working closely with CEO to formulate planning and strategy to maximize sales and profit, with a good understanding of company positioning.
• Present regular reports for market forecast and analysis, ensuring profitability of the business.
• Maintain, improve and establish relationships with customers, initiating the processes of ordering, payment, delivery, and any service recovery if required
• Support participation in trade shows and industry events for branding and networking
• Develop new team members with guidance and product knowledge
• Occasionally, provide cover in the absence of colleagues

Requirements: -

• 2 to 3 years experience in fine wine sales or key account management, with knowledge of portfolio management.
• Independent with leadership attributes, with good communication and interpersonal skills

Job Description

a) Report to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision works.

b) The detailed duties and responsibilities includes but not limited to the following:

i) Coordinate with all the parties including sub-contractors and consultants to solve and coordinate technical issues, production of drawings and ensure proper transmission of data to all parties involved. Ensure that the detailed schedules of drawing production and site progress are met.

ii) For quality management, the coordinator is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

iii) Supervise site works according to the quality and EHS requirements.

iv) Handle all inspections and handing over process with the final objective of achieving customer satisfaction and high Conquas/QM score.

v) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Degree in Architecture / Engineering

- Minimum 2-3 years' experience in BIM Drafting (Architectural or M&E)

Roles & Responsibilities

We are seeking a highly motivated and experienced Senior Sales Manager to join our dynamic and fast-paced team. This is a unique opportunity to join a team of professionals in a dynamic and growing organisation, where your contributions will be valued and rewarded.

About this Role: -

The Senior Sales Manager is a key position in this fine wine company, and is in charge of business development within assigned accounts/territory. It includes promoting products for his/her customer portfolio and leading the offer preparation process, and business negotiations through to finalized sale. The position reports to the CEO of the company. This role requires strong business acumen, negotiation skills, and the ability to thrive in a competitive international business environment. The Sales Manager ensures well-executed sales strategies and key accounts’ continuity, effectively ensuring the viability of the business, and is an essential part of the team.

Overview: -

• Full-time, Permanent Position
• Work Days: Monday to Friday (5 days per week)
• Work Hours: 9:00 a.m. to 6:00 p.m.
• Work Location: Kallang (hot desk / flexi)
• Monthly Base Salary: $5000 - $5500
• Variable: personal commission

Your Responsibilities: -

• Develop the business, working closely with CEO to formulate planning and strategy to maximize sales and profit, with a good understanding of company positioning.
• Present regular reports for market forecast and analysis, ensuring profitability of the business.
• Maintain, improve and establish relationships with customers, initiating the processes of ordering, payment, delivery, and any service recovery if required
• Support participation in trade shows and industry events for branding and networking
• Develop new team members with guidance and product knowledge
• Occasionally, provide cover in the absence of colleagues

Requirements: -

• 3 to 5 years experience in fine wine sales or key account management, with knowledge of portfolio management.
• Independent with leadership attributes, with good communication and interpersonal skills

Job Description

a) Report to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision works.

b) The detailed duties and responsibilities includes but not limited to the following:

i) Coordinate with all the parties including sub-contractors and consultants to solve and coordinate technical issues, production of drawings and ensure proper transmission of data to all parties involved. Ensure that the detailed schedules of drawing production and site progress are met.

ii) For quality management, the coordinator is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

iii) Supervise site works according to the quality and EHS requirements.

iv) Handle all inspections and handing over process with the final objective of achieving customer satisfaction and high Conquas/QM score.

v) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Degree in Architecture / Engineering

- Minimum 2-3 years' experience in BIM Drafting (Architectural or M&E)

Salary Package includes transport allowances, mobile allowancees, AWS & VB

Assistant Sales Manager: $6000 - $8000

Junior Executive: $3200 - $4000

Responsibilities:

1. Forecasting and meeting sales targets.
2. Cultivating new accounts while nurturing existing ones.
3. Establishing and maintaining relationships with clients to drive sales and secure projects.
4. Assisting the product marketing manager in executing sales and promotional activities.
5. Addressing sales and project inquiries as well as technical concerns.
6. Managing the sales process, including orders, invoicing, coordinating deliveries, and accounts receivable collection.
7. Conducting comprehensive market research to identify potential customers and their air conditioning requirements.
8. Initiating contact with leads through various channels to assess their needs.
9. Presenting and demonstrating air conditioning products, emphasizing their features and benefits.
10. Crafting tailored quotes and proposals based on customer specifications and budget.
11. Negotiating pricing and sales terms to close deals efficiently.
12. Staying informed about industry trends, new products, and competitor strategies.
13. Developing and expanding business to achieve sales, market share, and profit objectives.
14. Undertaking any additional tasks related to business operations.

Work Experience/Prerequisites:

• Minimum of 5 years of sales experience in Business/Sales & Marketing/Engineering.
• Preferably experience in the Heating, Ventilation, and Air Conditioning (HVAC) industry.
• Proficiency in Microsoft Office, Excel, and PowerPoint.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Contact me via whatsapp 8668 2866 for faster response.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

1) Accountable to achieve sales objectives and targets

• Strive to meet individual sales goals and KPIs for individually assigned territory and product lines.
• Manage pre-sales and post-sales products, and customer support.
• Selling products and services using solid arguments to prospective customers
• Manage new and existing accounts by implementing sales strategies and tactics
• Make a defined number of calls per day to clinics, hospitals, and polyclinics (i.e. detailing)
• Drive listing of new products in clinics, hospitals, and polyclinics.
• Provide accurate information to clients/customers for product understanding and usage
• Timely submission of daily calls and sales performance forecasts and reports.

2) Sales activities and events

• Organize group-selling activities (GSA) and blitz promotions in the market.
• Participate in events organized by the company.
• Present the product or service favorably and in a structured professional way face-to-face.

3) Account management and development

• Acquire product knowledge through product training and self-reading from time to time identify business leads and opportunities through quality follow-up or networking to have continuous growth.
• Build and maintain good rapport with customers, keep abreast of key market developments and potential impact on sales and performances
• Gather intelligence and share feedback on sales performances, customers, market, and competitors.

4) Others

• Participate in projects as required by management.

REQUIREMENTS:

• Self-driven constantly taking initiative and working harmoniously with sales team members.
• Show leadership and potential to train others.
• Entrepreneurial and innovative.
• Must be highly independent, motivated, and target-driven with a proven track record in achieving or exceeding sales targets.
• Able to work well under pressure, keeping composure and professionalism at all times as well as prioritize your workload and be results-driven.
• Recognised qualifications and with/without relevant experience may apply

Job Description

1) Liaise with customers on RFQ .

2) Submit quotations to customers.

3) Liaise with customers on technical & quality issues.

4) Follow up with customers on sales forcast.

5) Liaise with sub-contractors on technical and quality

requirements needed to fulfill order.

Job requirements

1) Nitec in Mechanical Engineering

2) Liasing with Planners on order

fulfillment.

3) Liasing with customers on

monthly sales forecast.

Job Responsibilities

• Provide and ensure good customer service in the store
• Responsible for the sales and profitability of the store
• Manage and motivate a team to increase sales and ensure efficiency
• Ensure the cleanliness and maintenance of the store

Job Requirements

• Candidate must possess at least Higher secondary/College in any field.
• Preferably bilingual so as to be able to liaise with Mandarin speaking customers and associate.
• No work experience required.
• Preferably Entry Level specialized in Sales - Retail/General or equivalent.
• Able to work retail hours including weekends and public holidays
• Self-motivated and results driven with a positive personality
• Responsible for a positive working attitude
• Customer Service Oriented

Interested parties call 6298 0027 for more info.