Responsibilities

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager
• Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents

Requirements

• Diploma in Business or related field
• Minimum 1-2 Year(s) of working experience
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office
• Working schedule of 9am-6.30pm (Mondays to Fridays)
• Kaki Bukit, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.
GEMS Recruit/EA License: 23C1459
EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Technical Coordinator Job Description Template

We are looking to hire a talented technical coordinator. In this role, you will be required to meet with clients to determine their design requirements, plan and execute the design of mechanical devices, develop and test prototypes, and work closely with the manufacturing teams to ensure that design specifications are met.

To be a successful technical coordinator, you should be mathematically and mechanically minded and have strong analytical and critical thinking abilities. A top-notch mechanical design engineer should possess detailed knowledge of engineering and design principles and be able to find creative solutions to technical problems.

Responsibilities:

• Meeting with clients and design teams to determine mechanical applications and requirements.
• Conducting research to inform the design and engineering methods required for the mechanical systems.
• Planning and executing mechanical designs using CAD, CAM, and 3D CAD programs.
• Performing computer simulations and experiments to virtually test and refine the designs.
• Overseeing the development and manufacturing of physical prototypes for testing.
• Documenting the design process, iterations, and test analytics.
• Managing project timelines, resources, and budgets.
• Coordinating with clients, designers, engineers, and manufacturers to ensure coherence.
• Preparing technical reports, design specifications documents, and operational manuals.
• Keeping abreast of the latest advancements in technology, design trends, and engineering best practices.

Requirements:

• Bachelor's degree in mechanical engineering.
• Literacy in English – written and verbal.
• A minimum of 2 years of experience as a mechanical design engineer in cranes, suspended scaffolding and hoisting equipment.
• Proficiency with engineering design programs such as AutoCAD 2D/3D, Autodesk Revit and Navisworks.
• Knowledge in structural calculations with software such as StaadPro and Idea Statica.
• Knowledge of design and engineering principles and best practices and Euro Code 3.
• Strong analytical and problem-solving abilities.
• Exceptional time management and organizational skills.
• Excellent verbal and written communication abilities.
• Attentive to detail and critically minded.
• Salary - $2.8k - $3K
• Work hours: Mon – Fri 8:30 – 5pm, Sat 8:30 – 12pm
• 14 days annual leave for first 2 years of continuous service, additional 1 day annual leave thereafter per completed year of employment to max of 18 days.

Job Description:

• Assists the Project Manager in supervision of all architectural works at Project Site.
• Ensure works carried out by subcontractors are in accordance with specifications and drawings.
• Ensure work programme, quality requirement, standards and architectural construction materials are carried out.
• Coordinate architectural works with the consultants, subcontractors and C&S, M&E coordinators to resolve any technical issues.
• Attend safety meetings and ensure works are carried-out safely on site.

Requirements:

• Knowledge in the use of BIM, AutoCad and other relevant softwares.
• Able to read and understand construction drawings.
• Highly motivated, meticulous, independent with good written and verbal communication skills.

Job Description

• Project and site co-ordination
• Attending site meetings, document submissions
• Accountable for checking and supervising site works
• Responsible for all site matters including safety, quality and other compliance matters
• Monitor the progress of project schedule & co-ordinate between customers and internal departments
• Perform other tasks and responsibilities as assigned

Requirements

• Min Diploma in Architecture / Civil Engineering / Mechanical Engineering
• At least 1 year of relevant working experience in site co-ordination work
• Possess BCSS and WAH Supervisor Certificate
• Good communication and interpersonal skills
• Possess Class 3 driving licence

Roles & Responsibilities

Description of the Role:

• Works with different departments in providing support in all Project related matters in ensuring compliance and in-charge of all Project matters

Key Tasks:

• Coordinating project schedules, resources, equipment, and information.
• Coordinate with various project stakeholders including clients, supervisors, project staff and main office.
• Prepare project documents and reports submission.
• Prepare and coordinate with client on project worker site clearance documentation.
• Arrange site induction course for internal teams with client.
• Site coordinate with internal team, client and sub- contractor.
• General administrative related to project.
• Maintain proper documentation.
• Other tasks and ad-hoc projects as and when needed.

Requirements:

Education

• Diploma holder.

Knowledge / Experience / Others

• At least 1 year working experience in the related field is required for this position.
• Required skill(s): MS Excel, MS Office, MS Power Point
• Good communication skills both oral and written.
• Independent, team player with good interpersonal skills.
• Applicants must be willing to work in Tuas/ construction site.

Personal competencies

• Good team player.
• Able to perform multi-tasking.

Position Summary

This position is responsible for guiding a team of logistic coordinators associates in the provision of logistics operational functions such as customer service, trucking coordination and the generation and maintenance of operations documents, reports, correspondence and expenses. Assist the Supervisor operations in the daily office activities and communications to customers.

Responsibilities

Primary Responsibilities

• Guide a team of coordinators associates to provide administrative support to the Operations.

• Handle order processing, prepare and maintain reports and files for all operations records, correspondence, plans, and expenses.

• Assist in the coordination and preparation of all necessary documentation for the movement of cargo.

• Perform tracking and tracing functions, and assist in the daily warehouse and administrative activities and communications

• Liaise closely with external parties to ensure shipments are expedited smoothly.

• Correspondence and liaison with customers and to attend to their enquiries.

• Handle any other ad-hoc / administrative duties.

Qualification Summary

Experience:

• This position requires minimum 3 years of relevant experience in Logistics industry.

• Must have prior experience in managing a team

Education:

• Minimum 'O' levels or Diploma in Logistics or Business Administration.

Skills:

• Good working knowledge of the following logistics operations areas – distribution, manufacturing, inventory planning, materials management.

• Good Interpersonal skills

• Good Communication skills

• Good Knowledge in Warehouse Management System (WMS)

• Good customer relationship management skills

• Proficient in MS Word, Excel, Outlook etc..

Mon to Fri: 8:30am to 6pm

Welcome to Music Delight School:

We are looking for enthusiastic staff to join our team!

Education, Training and Experience

- Minimum “O” levels education with 2 years relevant experience.

- Must be able to read, understand and speak good English.

- Must be able to explain & communicate well with customers

- Must be in good mental and physical condition.

- Must be able to work and manage employees.

Working Hours

- Weekdays: 11.00am to 9.00pm

- Weekends: 9.30am to 8.00pm

- 3 months’ probation

Remuneration

- Full-time: $2500 - $3500/mth

- CPF included

Overall roles & responsibilities:

Training will be provided.

- Management of Music School administration

- Setup Trial Classes, Enrolment of students, Application of GIRO (For school fees)

- Collect school fees on time

- Communicate between Students/Parents and Teachers on progress & class schedule

- Arrange Teacher Absent Tracking (TAT), Student Makeup, Exam registration, Recitals

- Send reminders to Students & Teachers on No Lesson Weeks, Ad-hoc schedules

- Ensure all excel files are up to date – Checklist, Teachers Incident, Deposit, Attendance etc

- Sale of goods

- Manage inventory in the outlet

- Opening & closing of the school

- Housekeeping: School & instruments

- Services: Re-string, Tune, Repair

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Sales Support cum Marketing Coordinator
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Up to $4,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process purchase orders, raise COP forms, and perform stock reservations.
• Issue purchase requisitions for equipment and accessories; submit for approval.
• Communicate with customers, manufacturers, and suppliers to track shipments.
• Expedite receivables, deliverables, and prepare material take-off schedules.
• Coordinate with Warehouse and Logistics for timely delivery.
• Handle customer inquiries on prices, stock, and complaints; ensure follow-up.
• Assist in drafting proposals, quotations, and price negotiations.
• Maintain organized filing and perform ad-hoc duties as assigned.
• Organize and coordinate events like exhibitions, seminars, and dealer meetings.
• Prepare marketing collaterals and update website content.
• Liaise with trade magazines and media agencies as needed.

APPLY NOW!!!

• At least GCE “O” level with minimum 5 years of related working experience.
• Proficient in MS Office.
• Experienced in ERP system, preferably NetSuite, will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71092 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Salesperson

Basic salary + transportation subsidy = $3000-3500, plus commission

Working Days:5 days
8 days off per month, arrange by yourself

Location: YISHUN

Responsible for outdoor sales and processing orders
Monitor market trends in the relevant industries and adjust sales plans accordingly.

The company sells Aiyu Beverage
Need to provide own transportation, at least 2 years of sales experience
————————

Sales Admin (Imports, Exports, and Logistics)

Salary: $2,500 - $3,500

Working Hours: 5 days/44 hours

Working Location: Clarke Quay

Job Summary:

We are seeking an experienced Sales Admin to manage our imports, exports, and local logistics operations for a leading brand in retail industry. The ideal candidate will have a strong background in sales administration, logistics, and customer service.

Responsibilities:

• Manage and coordinate imports, exports, and local logistics operations
• Ensure compliance with relevant regulations and laws governing imports and exports
• Provide sales support and customer service to clients
• Process sales orders, invoices, and other related documents
• Maintain accurate records and reports on sales, inventory, and logistics operations
• Collaborate with internal stakeholders to resolve logistics and sales-related issues
• Identify opportunities to improve logistics and sales processes

Requirements:

• Relevant experience as sales admin or related field
• Strong knowledge of imports, exports, and local logistics regulations and procedures
• Proficient in Microsoft Office and Email writing skills

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sales Coordinator

• Working Hour: Monday – Friday (8.50am to 5.30pm)
• Salary: $2,200 - $2,400
• Working Location: Tai Seng

Job Responsibilities:

• Coordinate with Supplier/Factory/Customer on delivery status
• Issue sales and purchase order
• Issue Invoices, Debit/Credit Notes to vendor and customers
• Preparation of shipping instructions for overseas shipment
• Assist with RFQ for new model/new projects
• Issue delivery notes, packing lists, and stock checks
• Updating of PO record and monthly sales accounts
• Other ad hoc duties assigned

Job Requirements:

• With Diploma in relevant discipline is preferred.
• Experience in using SAP software in electronics manufacturing industry are advantageous.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working days: Monday to Friday
• Working hours: 9am – 6pm

Job Responsibilities:

• Assist the sales team by providing information, preparing quotations, and coordinating the sales process from inquiry to order placement
• Create and send invoices to clients for products and services rendered and follow up on overdue payments
• Generate leads through various channels including online platforms, networking events, referrals
• Coordinate with the finance department to track and manage payment collections
• Negotiate terms and conditions with clients to secure deals and contracts
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma and/or Degree in Business, Marketing or any related field with at least 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Position : Sales Coordinator

• Working day : 5 days ( 9:00am -6:30pm)
• Location : Kaki Bukit
• Salary : $2500 -$3200

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Sales Coordinator

• Working Hour: Monday – Friday (8.50am to 5.30pm)
• Salary: $2,200 - $2,400
• Working Location: Kim Chuan [Nearest MRT: Tai Seng]

Job Responsibilities:

• Coordinate with Supplier/Factory/Customer on delivery status
• Issue sales and purchase order
• Issue Invoices, Debit/Credit Notes to vendor and customers
• Preparation of shipping instructions for overseas shipment
• Assist with RFQ for new model/new projects
• Issue delivery notes, packing lists, and stock checks
• Updating of PO record and monthly sales accounts
• Other ad hoc duties assigned

Job Requirements:

• With Diploma in relevant discipline is preferred.
• Experience in using SAP software in electronics manufacturing industry are advantageous.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

• Handle general office duties such as receiving all incoming phone enquiries, filing etc.
• Provide support to sales team in handling sales enquiries, preparation of sales quotation and follow-up.
• Maintain existing client's relationship and handle sales enquries as required.
• Coordinate closely with sales team and production team to meet customer’s requirements.
• Coordinate with customers and internal departments for job tasking and deliveries.
• Provide administrative and coordination support to sales team on day to day activities.
• Candidate must possess at least “N" Level or ITE
• Preferred bilingual in English
• Hardworking, polite, honest and punctual
• Prefer to have some mechanical background
• Relevant trainings will be provided

Job Description:

1. Liaise/Coordinate with Supplier/Factory/Customer on delivery status

2. Issue sales and purchase order

3. Issue Invoices, Debit/Credit Notes to vendor and customers

4. Preparation of shipping instructions for overseas shipment

5. RFQ for new model/new projects

6. Issue delivery notes, packing lists, and stock checks

7. Updating of PO record and monthly sales accounts

8. Other duties assigned.

Requirements :

• Diploma Holder
• Though not necessary, some experience using SAP software and sales coordination experiences in electronics manufacturing industry may be advantageous
• Proficient in Microsoft Office Excel

• $2,200-$2,700
• 5.5 days (After 3 mths probation alternate Sat)
• 830am-530pm; 830am-12pm
• Toh Guan Rd E (Jurong East)

Responsibilities:

• Handling sales enquiries;
• Preparing quotations;
• Order processing;
• Coordinate with operations team;
• Support project team for project sales

Requirements:

• Experience in sales / administrative roles

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sales Engineer (Sales Coordinator)

Working Day: Monday – Friday (8.30am – 5.30pm)

Working Location: Woodlands

Salary: $2300 - $3,000 + Mobile Claim + Transport Allowance (Cab-charge Card)

Requirements:

• Possessed Diploma in Engineering or any equivalent qualification
• Prefer at least 1 year working experience
• Technically incline with Sales Experience in Semiconductor Industry are preferred
• Willingness to travel oversea as required
• Training Provided

Responsibilities:

• Identify and create sales opportunity to penetrate new accounts for parts sales and main existing products
• Service corporate accounts and manage full sales cycles
• Follow up with customer enquiries
• Build strong and sustainable relationships with customer
• Prepare sales documentation
• Any other ad hoc duties assigned

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Do you thrive in a fast-paced environment and excel at keeping projects on track? We’re looking for a talented Project Coordinator to join our team and bring construction projects to life with precision and creativity!

Key Responsibilities:

1. Project Planning & Coordination

• Assist in creating project schedules and timelines.
• Coordinate meetings between clients, designers, and contractors.
• Monitor project progress and address any delays or issues.

2. Design Support

• Work closely with interior designers to translate concepts into actionable plans.
• Review design layouts, materials, and finishes to ensure alignment with the client’s vision.
• Research and source materials, furnishings, and fixtures.

3. Budget & Resource Management

• Assist in preparing and managing project budgets.
• Track expenses and ensure projects stay within financial parameters.

4. Documentation & Reporting

• Maintain accurate records of project details, contracts, and approvals.
• Prepare progress reports and communicate updates to stakeholders.
• Ensure all documentation complies with local regulations and codes.

5. Team Collaboration

• Act as the liaison between clients, designers, and contractors.
• Ensure smooth communication and resolve any conflicts or challenges.
• Support the team in achieving design and project goals.

Qualifications:

1. Diploma or Degree in related field

2. Previous experience as a Project Coordinator or in a similar role in the construction industry.

3. Strong understanding of construction processes, materials, and standards.

4. Strong analytical mind and problem solving skill on site problems to avoid complication

5. Able to work independently, dynamic with initiative within timeline

• Responsible for representing Operations in the Planning, Preparation and Execution of the Refinery Shutdown/Start Up, Unit shutdown & start up resulting from catalyst replacement, Plant Investment Project work.

Requirements

• Diploma in Chemical Engineering or similar with 3 years of supervisory experience in a Petrochemical/Refinery experience.
• Familiar in SAP/Bio+ and Singapore Safety regulation.

Workplace Coordinator

Work Dynamics - Integrated Facilities Management

The Workplace Coordinator is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service within a select portfolio of properties. The Workplace Experience Coordinator will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment.

Job Responsibilities

• Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests
• Execute experience services in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations
• Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client
• Support data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectives
• Strive to continually improve experience service performance
• Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives

Ensuring Exceptional Service

• Works collaboratively within the account team in the delivery of Experience Services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.)
• Assists with third party vendor relationships and service partners to provide maximum service delivery
• Intuitive service delivery, anticipating needs or concerns exceeding Client expectations
• Builds meaningful lasting relationships with Client employees and guests, carrying calling and culture cards
• Visibly engaged and well known in the workplace; spends a minimum of two hours per day welcoming employees in the reception or employee entrances and also walking floors to ensure Workspaces (offices, desk, conference rooms, mailroom, pantries, etc.) are stocked and maintained
• Receives and responds to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answered ·
• Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client’s operations occur
• Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies
• Assistance and flexibility with Client events as needed to ensure flawless delivery
• Serve as training center event concierge and manage conference room bookings including resolution of scheduling conflicts
• Provide administrative and operational excellence for soft services
• Perform additional job duties, as requested

Qualifications

• Diploma Holder
• 1-3 years minimum prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferred
• Exceptional customer service skills and professionalism with a passion for hospitality
• Ability to manage multiple priorities and deliver results in a fast-paced environment
• Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
• Ability to work independently – strong prioritization and time management skills
• Ability to work with diverse teams – lead and/or follow; respectful, cooperative, accountable
• Excellent verbal and written communication skills with the ability to communicate professionally
• Excellent organizational skills and process management
• Ability to adapt to new devices, technology, and applications Proficient skills in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote)

Job Description

a) Report to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision works.

b) The detailed duties and responsibilities includes but not limited to the following:

• Coordinate with all the parties including sub-contractors and consultants to solve and coordinate technical issues, production of drawings and ensure proper transmission of data to all parties involved. Ensure that the detailed schedules of drawing production and site progress are met.
• For quality management, the coordinator is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Supervise site works according to the quality and EHS requirements.
• Handle all inspections and handing over process with the final objective of achieving customer satisfaction and high Conquas/QM score.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Degree in Architecture / Engineering
• Minimum 2-3 years' experience in BIM Drafting (Architectural or M&E)

Workplace Coordinator

Work Dynamics - Integrated Facilities Management

The Workplace Coordinator is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service within a select portfolio of properties. The Workplace Experience Coordinator will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment.

Job Responsibilities

• Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests
• Execute experience services in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations
• Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client
• Support data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectives
• Strive to continually improve experience service performance
• Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives

Ensuring Exceptional Service

• Works collaboratively within the account team in the delivery of Experience Services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.)
• Assists with third party vendor relationships and service partners to provide maximum service delivery
• Intuitive service delivery, anticipating needs or concerns exceeding Client expectations
• Builds meaningful lasting relationships with Client employees and guests, carrying calling and culture cards
• Visibly engaged and well known in the workplace; spends a minimum of two hours per day welcoming employees in the reception or employee entrances and also walking floors to ensure Workspaces (offices, desk, conference rooms, mailroom, pantries, etc.) are stocked and maintained
• Receives and responds to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answered ·
• Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client’s operations occur
• Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies
• Assistance and flexibility with Client events as needed to ensure flawless delivery
• Serve as training center event concierge and manage conference room bookings including resolution of scheduling conflicts
• Provide administrative and operational excellence for soft services
• Perform additional job duties, as requested

Qualifications

• Diploma Holder
• 1-3 years minimum prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferred
• Exceptional customer service skills and professionalism with a passion for hospitality
• Ability to manage multiple priorities and deliver results in a fast-paced environment
• Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
• Ability to work independently – strong prioritization and time management skills
• Ability to work with diverse teams – lead and/or follow; respectful, cooperative, accountable
• Excellent verbal and written communication skills with the ability to communicate professionally
• Excellent organizational skills and process management
• Ability to adapt to new devices, technology, and applications Proficient skills in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote)