Executive / Senior Executive (Customer Service, Sales Coordinator)
Duties and Responsibilities
1. Processing of Daily Orders
* liaise with QA Dept. on Customer’s specifications
* liaise with respective Production facilities’ planners on Customer’s order and
delivery schedules
* communicate/co-ordinate with customers, branch CS and Sales
* daily order entries
2. Preparation of Delivery/Shipment Documentations
* liaise with delivery drivers/freight forwarders on delivery/shipping matters
* liaise with Production Facility Packing on daily shipments
* booking of flights and preparation of shipping documents
3. Follow-up on Customer’s Complaints
* co-ordinate with customer on rejected goods issue
* preparation of Customer’s Complaint Form, replacement/refund arrangements
4. Follow-up with customers on spools, cases and antistatic boxes return
5. Follow-up/Update of Monthly Overdue payment
6. Monitor & Control of SMI Stock Retention Period and Month/End Stock
Reconciliation
7. Co-ordinate between company and overseas Branches on Credit Application/Renewal
6. General clerical duties, including e-filing, compilation of reports as and when required
7. Undertake any other duties that may be assigned by Superior from time to time.
Job Requirement
- Good interpersonal and communication skill
- Meticulous and attentive to details
- Sensitive to numbers
- Multi-task and able to work in fast pace environments
Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.
Kindly indicate in your email subject title as "Job Application for 19439 Executive / Senior Executive (Customer Service, Sales Coordinator) SW228"
Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities
Thank you.
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