Our Client, in the IT Industry has job opportunity for the position of Renewal Sales Representative cum Admin.

• 5 Days Work
• Variable Bonus
• Career Progression

Responsibilities

• Manage all maintenance and renewal processes spanning; maintenance/subscription renewals and related reporting, and customer database management.
• Provide quotation and related documents to customers to renew their hardware/software maintenance/subscription without delay.
• Review purchase orders from customers to get renewal processed.
• Prepare contract entry/update and invoice renewals in the system.
• Prepare renewal summary report to Sales Manager.
• Prepare quarterly revenue forecast report to Sales Manager.
• Keep accurate records of all renewals in the system.
• Must meet sales objectives such as quota and productivity requirements.
• Maintain account team relationships and transfers leads as appropriate.
• Perform cold calling.

Requirements

• NITEC/Diploma in IT Sales/Admin/Engineer or Business Administration.
• Experience in Sales administration or a similar role preferred.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Job Description:

· Acquire & develop new accounts: Identify potential business opportunities and prospecting new clients to grow sales pipeline

· A good team player who meet sales objectives and monthly sales targets

· Analyze and understand market trends and competitors; negotiate and close deals

· Ensure timely collection of account receivables

· Prepare quotations for customers and submit weekly sales reports to management.

Requirements:

· Possess own vehicle and valid class 3 driving license

· Preferably 3 years proven sales records in B2B sales experience in packaging industries Or Fresh Diploma / ITE Graduate are also welcome

· Be self-driven, result-oriented, proactive and have positive attitude

· Excellent communication and interpersonal skills in both English and Mandarin

· Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook

We offer attractive remuneration package:

Earn Up to $5,000 & Above or more …

In addition, we work 5 days per week, annual leave, medical benefits, professional training and exciting work environment to the right candidate …

Responsibilities:

• Respond promptly and professionally to all customer inquiries through various communication channels.
• Record and document caller information, including name, organization, contact details, and specific inquiries, ensuring accuracy for follow-up purposes.
• Prepare invoices and contribute to the generation of monthly reports for consolidated billing.
• Ensure accuracy and completeness in financial documentation related to customer transactions.
• Assist the Customer Service Manager in ensuring the smooth daily operations within the team.
• Collaborate with internal departments to address and fulfil customer requirements effectively.
• Update and manage the customer database with accurate and current information.
• Coordinate with various departments, including logistics and operations, to fulfil customer requirements effectively.

Requirement:

• Minimum Diploma in business administration or equivalent
• At least 1 year of relevant experience in customer service / sales administrator role
• Good communication and interpersonal skills
• Able to work well in a team

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number:17C8690

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

The Logistics Coordinator is responsible for processing shipments, tracking and tracing, and communicating with customers and other departments. The ideal candidate will have experience in logistics and customer service, excellent communication skills, and the ability to work independently in a fast-paced environment.

Responsibilities

• Process shipping requests
• Track and trace shipments
• Communicate with customers in person and/or through calls, emails, and ticketing systems
• Prioritize workload according to customer requirements
• Generate and provide accurate and internationally-compliant documents to the requestor in a timely manner
• Follow up on issues and respond to customers within the appropriate time frame
• Support the safe and timely delivery of freight as it moves through the supply chain
• Report and escalate delays and incidents through established communications protocols
• Keep managers informed on all challenges and complaints, including escalation as required
• Maintain knowledge of customer policies on all aspects of product movement
• Work towards individual and department Key Performance Indicators (KPIs)
• Assist with investigation and data collection for post mortem due to gap in process or incident
• Develop and maintain relationships with cross-functional departments, as well as carriers, vendors, and other service providers
• Articulate process improvement ideas to managers
• Create documented process for customers when requested - SOP/SWI creation
• Other tasks as required