Duties & Responsibilities:

Provide operational support towards sales team including air tickets reservations,

liaising and coordinating with land operators/ hoteliers/ restaurants/ event hall for

quotations, label itinerary planning and arrangement, airport transfer arrangement,

coach arrangement, luggage tag preparation, preparations of pre-departure kit

(tour booklet, tour briefing)

Handle visa enquiry and insurance purchase through email and phone

communication for corporate clients

Handling dispute and complaints internally & externally

Achieve sales growth and hit sales target – Team and Individual

Support business travel team for its operation and other team

Issue EO and Invoices for all types of operation supports rendered (including as

assigned by manager)

Experience & Skill-set required:

Diploma in Tourism or Hospitality studies or relevant Field

Minimum 2 years of relevant work experience in Tourism or Hospitality industry

Proficient in Microsoft office

Ability to work under tight schedules with positive working attitude

Independent, meticulous, team player, excellent interpersonal skill, positive work

attitude

Experience in group booking

GDS (Sabre, Amadeus) experience would be an advantage

Experience & Skill-set required:

Diploma in Tourism or Hospitality studies or relevant Field

Minimum 2 years of relevant work experience in Tourism or Hospitality industry

Proficient in Microsoft office

Ability to work under tight schedules with positive working attitude

Independent, meticulous, team player, excellent interpersonal skill, positive work

attitude

Experience in group booking

GDS (Sabre, Amadeus) experience would be an advantage

JOB SUMMARY

We are seeking a meticulous and adaptable Sales Admin to manage our purchase orders and invoices. In this role, the candidate will verify customer information, issue invoices, and reply order instructions.

As a Renewal Sales Representative, you are responsible for managing and closing assigned account renewal opportunities and business relationships in pursuit of an assigned revenue quota and on time renewal rates.

We will focus on optimizing revenue from our current install base, you will love to prospect customers, and cross-sell and up-sell products, services, and cloud opportunities. You embraced accountability for proactive calling, following up, managing, and closing your assigned accounts.

RESPONSIBILITIES:

1. Manage all maintenance and renewal processes spanning; maintenance/subscription renewals and related reporting, and customer database management.

2. Provide quotation and related documents to customers to renew their hardware/software maintenance/subscription without delay.

3. Review purchase orders from customers to get renewal processed.

4. Prepare contract entry/update and invoice renewals in the system.

5. Prepare renewal summary report to Sales Manager.

6. Prepare quarterly revenue forecast report to Sales Manager.

7. Keep accurate records of all renewals in the system.

8. Must meet sales objectives such as quota and productivity requirements.

9. Maintain account team relationships and transfers leads as appropriate.

Requirements:

• NITEC/Diploma in IT Sales/Admin/Engineer or Business Administration.

• Experience in Sales administration or a similar role preferred.

SKILLS AND ATTRIBUTES:

• Excellent interpersonal and communication skills, high adaptability and positive attitude.

• A team player with determination to drive to excel.

• Excellent customer service skills

• Self-motivated with a strong drive to succeed.

• Permanent position, Salary up to $3,400 with Bonus
• Working location: Ubi
• Knowledge in automotive space is a MUST
• Class 3 license is a MUST

Responsibilities:

• Address customer needs in a professional and timely manner to ensure that the vehicle turnaround time aligns with established guidelines.
• Perform quality checks and offer expert recommendations for necessary repairs, body and paint work, or servicing, ensuring adherence to manufacturer standards and guidelines.
• Oversee and manage day-to-day operations in the workshop, emphasizing efficiency and productivity.
• Ensure compliance with health and safety regulations, creating a secure working environment for all staff and visitors.
• Support the Immediate Superior in handling initial levels of complaint cases, including meeting with customers, generating and assisting in inventory management, backorders, and overseeing tools and workshop equipment.
• Manage customer inquiries and complaints, maintaining a high level of service quality.

Requirements:

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.
• Proactive and independent with positive attitude.
• Class 3 license is a MUST

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

AccelerAsia is a growth engine for technology scale-ups. We provide our clients with a suite of sales services to help them expand their businesses into APAC and become successful in this region. Over the past 11 years we have created a unique culture and a very successful business that has helped dozens of companies build their business in these parts of the world.

You will be part of a team responsible for executing the sales strategy, building market position for multiple AA clients. You will do this by working across the entire sales cycle from prospecting, lead qualification, nurturing opportunities to closing deals, under the supervision of your team lead (Sales Director).

Key Requirements:

• You have 5 years of business development and enterprise sales experience (preferably SaaS sales).
• Demonstrated track record of success in launching solutions into new markets:
• building new pipeline, maintaining pipeline and closing deals
• Experience in selling into multiple different markets across the APAC region
• Familiar with sales processes and CRM reporting.
• You have excellent communication skills, both verbal and written. You enjoy pitching, eloquent and articulate, able to think (and speak) on your feet.
• Have led a team / mentored junior sales team members

This job might be for you if:

• You have a genuine interest in technology. You are always keeping up to date on the latest technology trends in your markets and industries.
• You’re curious and you learn fast. You have the ability to acquire understanding & absorb information rapidly.
• You like a challenge. You’re willing to challenge the status quo and be challenged in return.
• You are resilient. When things go wrong, you never give up, you proactively come up with new ideas and think outside the box.
• You are a hunter. You know that hunting for leads and generating opportunities with large enterprises is not easy and it takes persistence - but you have that in spades.
• You have an international outlook. You like to travel and work with people from all over the world. You know the regional markets well (solid experience selling across different APAC markets) and all their different quirks.
• You are supportive. You want to help your teammates as much as you want to help yourself!

Perks and Benefits:

We can offer a competitive salary package with endless opportunities to work with exciting new technologies along with a clearly structured career path. You will get the opportunity to work with a highly supportive, fun and tenacious team, as well as access to professional coaches to guide you in your professional and leadership development. Not to mention you also get:

• Health Insurance plans
• Flexible working hours and unlimited annual leave

• Salary up to $5,000 with Bonus
• Experience in handling car/bike warranty

Responsibilities:

• Serve as the primary point of contact for resolving issues related to warranties.
• Take responsibility for all Cars & Bikes warranty/campaign Key Performance Indicators (KPIs).
• Handle violations related to the delivery stoppage of Cars & Bikes.
• Oversee the Work in Progress (WIP) status for Cars & Bikes.
• Compile monthly reports for the Aftersales Director. Initiate process improvements with implementations to enhance and uphold the quality standards of warranties.
• Monitor and assess all claims for Cars & Bikes, aiming to reduce write-off settlements to not exceed the set target.
• Conduct a weekly review of rejection claims, highlighting the top 3 rejections monthly, and sharing information with workshops and service centers to address common faults for improvement.
• Prepare rejection reports for quarterly Internal Audits across all centers.
• Conduct monthly Internal Audits for Warranty Parts storage.

Requirements:

• Minimum Diploma in any fields with at least 3 years of supervisory experience in automotive industry
• Proficiency in Computer skills such as Microsoft office
• Experience in handling car/bike warranty

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Handle full set of account (GL function, AP and AR Function and month end closing).
• Prepare and maintain tangible/intangible asset schedule.
• Prepares balance sheet schedules, bank reconciliation and audit schedules.
• Handle Interco confirmation and reconciliations.
• Prepare and Review the bookkeeping of one oversea branch.
• Prepare Monthly Financial Reports and Cash Flow Management.
• Perform analysis on Financial reports.
• Quarterly reporting packages for headquarter.
• Prepare the Monthly Forecast Reports.
• Assist on the Company Budgeting Process
• Prepare / Review and file GST return.
• Assist in liaison with auditors for annual / ad-hoc audit (internal & external).
• Prepare and check the Annual Financial Statements.
• Liaised with banker on bank related matters.
• Performing other ad-hoc tasks/projects as assigned.

Qualifications and requirements:

• Diploma or Bachelor in Accounting/Finance/ACCA or equivalent professional qualification.
• Preferably with least 5 years’ Finance & Cost accounting experience.
• Candidate with audit experience will be added advantage.
• Possess sound knowledge in Microsoft office especially Excel and PowerPoint is an added
• advantage.
• Must have Knowledge of SAP.
• Knowledge of SAP Concur & RPA a good advantage.
• Work with external and internal auditors and tax agents etc.
• Team player, team leader, Detail Oriented and Disciplined.
• Meticulous, ability to work with numbers and data analysis.
• Positive working attitude, independent and willing to learn.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Job Descriptions

• Ensures complete & accurate switched shipping documents, including vendors; documents, received from bonded provider-YMAC (TH group company) to be e-filled for purchase & sales recognition (system vs. actual vs. data interface received at Accounting) & audit purposes
• Check accuracy for submissions related to non-trading & payment for Navision invoices received from bonded provider-YMAC (TH group company)-for submission to Accounting
• Ensure Original Navision invoices with authorized signatory are dispatched to the correct parties where applicable
• Ensure correct GST classifications for reporting & confirmation to Accounting

Job Requirements

• Basic Knowledge in Trade Compliance

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Charmaine Tin Zi Jin
EA Personnel Reg No: R23113892

Job Descriptions

• Handle monthly closing journal and prepare monthly accounts reconcilations and schedules
• Review monthly inventories ageing report and review stock take reconcilations
• Review GST submission workings and prepare tax & deferred tax computation for accounting provision
• Ensure compliance to accounting standards
• Review and maintain record for capex for new / replacement of fixed asset requisition
• Prepare tax & deferred tax computation for accounting provision and finalise corporate tax computations for review

Job Requirements

• Minimum Diploma/Degree in Accounting & Finance or equivalent
• Minimum 3-5 years working experience in finance & accounting

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Charmaine Tin Zi Jin
EA Personnel Reg No: R23113892

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

Job Description

• Administer purchase requisition, quote and purchase order documents and processes.

• Work with planning, customer service and logistics team on material planning to support manufacturing needs.

• Coordinate with vendors and forwarders on incoming and outgoing shipments.

• Maintain and manage the supply chain network and system working with vendors & contractors, freight forwarders & agents and Customers or subcontractors.

• Source for materials and new vendors & contractors , to negotiate for competitive prices, identify potential, effective and reliable Prepares and maintain all purchasing document.

• Ensure timely delivery of raw materials to meet the production requirement.

• Updates and maintain the approved vendor list (AVL).

• Responsible for supplier assessment / qualification.

• Responsible for the assessment of RoHS compliant for any new material to be purchased.

• Responsible for the waste disposition process working with qualified vendors and internal team.

• Responsible for ISO documentation, review and revision working with internal team.

• Responsible for purchasing related documents filing system complying to company ISO system requirements.

• Comply with all Quality, Environmental, Health, Safety and Security policies and procedures of the Company.

Qualifications/Requirements

• Diploma in Supply Chain, Business Administration, Material Engineering or any Engineering field or equivalent

• Minimum with three years’ experience in purchasing or logistic / purchasing environment

• Knowledge in ISO 9001 & ISO 14001 QEMS is preferred

Duties and Responsibilities

• Develop business development strategies, objectives and action plans to achieve distribution, seeding and sales objectives in Ergonomic and Healthcare industry

• Gather customer masterplan and implement strategies for both volume and value growth within specific accounts

• Collaborate with marketing teams to develop and execute trade marketing promotional plans

• Identify new business prospects as well as service existing accounts.

• Ensure healthy account receivable.

• Check opportunities through Gebiz, Ariba, Sesame and others

• Ensure allocation and allotment of products to customers

• Serve and submit customer with detail on Tenders.

• Ability to articulate product datasheet

• Able to prioritize and plan ahead

• Strong team player

• Willing to learn

• Willing to travel occasionally

• Willing to perform duties after office hours/public holiday or weekend

• Entry level candidates are welcome to apply

JOB DESCRIPTION

The incumbent must have the competency to perform the following HR activities independently with minimum supervision:

• Manage recruitment and selection activities.

• Manage employment and cessation activities.

• Administer onboarding activities.

• Manage training and development activities.

• Process payroll and overtime payment.

• Administer compensation, benefits, and welfare programs.

• Administer discipline and compliance policy.

• Maintain personnel records and HR information systems.

• Develop and implement HR policies, procedures and work instructions.

• Assist in performance evaluation exercise.

• Assist in HR planning and budget exercise.

• Participate in safety and recreation committee.

• Assist in collective agreement negotiation with Union.

• Prepare monthly, quarterly and annual HR reports.

• Manage HR services for foreign workers from China and Malaysia.

REQUIREMENTS

• Degree in human resource management

• Hands-on HR generalist experience

• At least 5 years of working experience in a hi-tech manufacturing environment

• Intermediate competency in Microsoft Office applications such as Words, Excel, and PowerPoint

• Excellent verbal and written communication and presentation skills

• Prepared to work occasional overtime to meet payroll and project deadline

• Meticulous, organized, systematic, and creative problem-solver

• A team player and individual contributor

• Positive personality with “Can Do” attitude

• Working experience with human resource information systems such as TimesPay.

Local Responsibilities:

• Responsible for planning and driving direction, execution for the local marketing function including ATL advertising, BTL promotions, media plan, social media and influencer marketing.

• Work with external agency on the creation and development of various branding and promotional assets, from print to stores, to web.

• Work with regional team on POSM, video and products asset for local executional.

• Work closely with Sales team to support local activities, roadshow & in store activities.

• Manage budget and track KPI, ROI against marketing campaigns / spending.

• Ensure and track retail display excellence.

• Respond to customers queries and comments on social media, marketing email and any other channels.

• Support entire product line life cycle from strategic planning to tactical activities.

• Conduct monthly market visits to monitor competitor activities, share best practices and recommend action plans to the team.

• Any other ad hoc duties as assigned

Requirements:

• Minimum Bachelor’s Degree/Diploma with specialization on Business or Marketing

• Min 2 years of experiences in a similar role

• Proficient in MS office, Meta & Google business management platforms and any other social media management platforms.

• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve

• Excellent communication skills, verbal and written

Job descriptions

Corporate Sales:

• Manage existing corporate accounts and establish relations/acquire new corporate clients to increase the market penetration.

• Develop new business channels consistent with the brand positioning through other companies / business channels. (ex. hotels, corporations, retailers)

• Process sales orders, calculate cost in order to maintain’ company margins and manage stock on hand for Singapore

• Handling B2B sales order from customer, including the arrangement of warehouse packing, delivery and related document preparation.

• Manage and submit quotations and organize proposals to customers independently.

• Manage and organise Corporate Gelato Kart Service and chocolate events with corporate customers.

• In charge of liaison with Shopping Malls’s Marketing team and redemption programs with Merchants for sales opportunities (seasonal gifting pitches) and for cross promotions.

• Responsible for client credit collection and for the overall invoicing process.

• Responsible for enquiries from corporate communications channels (website and social media)

Wholesales Sales:

• Work closely with the existing wholesalers/distributors and support the growth to reach the Sales target.

• Negotiate sales deal and ensure the implementation of our sales strategy.

• Provide timely commercial proposal and proactively look for new clients suitable to company positioning in assigned.

• Build effective account relationships.

• Monitor client’s credit status and review with Finance team.

• Consistently perform market research including proposed assortment, price and merchandising

Requirements:

• Candidate must be proactive and creative, able to purse new ideas to meet sales target. Excellent English, Mandarin is a plus for English & Chinese speaking people.

• 1-2 years’ experience in Wholesales/Corporate sales (Retail or F&B business is preferred)

Company Description

Tan Kah Kee Foundation is a charity organization based in Singapore focused on promoting education and technological development. The Foundation holds various educational and fundraising events to further promote the Tan Kah Kee spirit.

Role Description

The Operations Executive will be responsible for overseeing and managing day-to-day operations, will work in close collaboration with the senior Operations Manager (OM) in the Foundation. The role involves collaborating with other organisations, individuals and board members. This is a full-time on-site position in Singapore.

• Day-to-day operations including but not limited to: Responding to emails scheduling meetings and inquiries related to the Foundation's activities, committee members, and associates, as well as assisting in maintaining the TKKF website.
• Minutes taking with OM.
• Handle some editorial responsibilities for the Foundation's newsletter, such as obtaining photos and information.
• Maintaining the Pioneer Memorial Hall, including up keeping of the hall, understanding the theme of exhibits and the history of pioneers, and arranging for tours.
• Events management: Assist the OM and respective chairs in annual events: Young Inventors' Awards and Scholarship Awards, as well as aiding in the planning of any seminars or talks.
• Assisting the fundraising team in the operational and administrative areas of events such as a gala dinner, which is held every four to five years.
• Social media: Design marketing materials and manage the posting of content related to the Foundation on various social media platforms.

Qualifications

• Interpersonal skills - the ability to effectively communicate and foster a positive work environment
• Operations management - experience in overseeing and managing day-to-day operations
• An individual who demonstrates initiative and is self-motivated to take on tasks beyond those delegated by their superiors and consistently performs beyond the expectations of their role.
• Excellent written and verbal communication skills
• Strong attention to detail and ability to multitask
• Minimum A level/Diploma qualification and at least one year experience.

This position will be based in Singapore to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

• Support the procurement function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with our technology to understand our company needs as well as work with our existing/new suppliers to determine company strategic alignment.

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree in Mechanical / Electrical Engineering / Material Science or other relevant discipline

• At least 3 year(s) of working experience in related field preferably in petrochemical industry

Specific Knowledge

• Possess very strong sourcing skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Excellent communication skills with all levels of organization and suppliers.

• Strong interpersonal skills to work productively and collaboratively with multi-functional teams to achieve business goals.

- Experience in commodity raw material purchase ( direct material ) with price trend analysis will be at advantage

- Familiar with SnOP process will be at advantage

Language

• Fluent in English for handling English speaking people

Job purpose

• Reporting to the Retail Manager; your responsibilities include but not limited to:

• Overall accountable for retail stores, including P&L, fulfilment of targets (sales, productivity, …), SOPs and

• policies of the company

• Monitor sales and provide routine/monthly sales reports with recommendations for business growth

• Resolve the issues, maintain the standards and enhance the operations process

• Make sure that the stores comply with all health and safety regulations

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Preserve excellent levels of internal and external customer service

• Ensure stock control policies are followed diligently to control stock loss and cost control

• Forecast quantities that need to be purchased from HQ to maintain healthy stock on hand

• Ensure stores are following the brand guidelines and are well merchandised

• Be able to lead a project (new store opening, event, …)

Requirements

• Proven food and beverage management experience

• Working knowledge of various computer software programs (MS Office, POS)

• Ability to spot and resolve problems efficiently

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets

• Strong resistance to pressure, strong teamwork

• Guest-oriented and service-minded

Our client is a fast-growing company supporting the recycling and renewable energy industry based in Singapore. We are hiring an experience Marketing Communication Executive to be based in Singapore.

Responsibilities:

• Building rapport with members of the media is an important part of the job. It involves responding to their queries and arranging for media briefings.
• Assists with all promotions, special events, direct marketing programmes, special events and campaigns.
• Manage online platforms such as social media and networking events for corporate branding
• Work with regional offices and various division for successful brand awareness launches for corporate goals

Requirements:

• Diploma/Degree in relevant studies or equivalent years of experience in marketing, corporate communication, public relation agencies with an exposure in sustainability promotion or events
• Good communication skills in English and any other Asian languages will be an added advantage
• A strong team player and able to work with diverse culture office environment

For further details, please apply with a detailed CV or reach out to [email protected]

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Working with the Marcom Team to formulate marketing communications strategies and campaigns for By the Bay community portfolio.
• Plan and execute corporate events, activities and programmes such as CSR events and monthly workshops.
• Source and secure key internal and external partners for corporate privilege programme and place-management engagement activities.
• Liaise with advertising agencies, vendors and tenants to ensure the successful running of projects and events.
• Engage suitable retail and office tenants to participate in events to create vibrancy and cohesiveness amongst tenants.
• Reporting to the Head of Marcom.

Requirements:

• Diploma in all disciplines.
• Min 1 to 2 years of relevant experience
• Good interpersonal skill, responsible and ability to manage multi-tasks simultaneously.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $4,000

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/QW84Y686 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

General Description:

This position is responsible for effective handling of tenders from customers and aligning opportunities with the company’s strategic objectives

Key Roles and Responsibilities:

• Work closely with global and regional account management team to lead or support the preparation and submission of tenders for global and strategic customers

• Analyse tender specifications and liaise with countries mainly in the APAC region for accurate and timely responses

• Coordinate with multiple stakeholders including local offices and central procurement teams to ensure high quality and competitive offers

• Develop a project plan and for adequate pricing analysis, internal review and evaluation in-line with the global tender management process

• Maintain record of tenders in internal reports and tender document management system

• Leading/involve in meeting with cross region stakeholder to give advice or provide analysis from Tender Management perspective to achieve corporate goal.

• Other assignments and participation in related projects, as required

Skills Required:

- Advanced MS-Excel is mandatory

- Ability to utilize software efficiently eg. Ariba/Jagger/etc.

- Fast-thinker, Problem solver and strong aptitude for numbers

- Good interpersonal skills and understanding of cultural diversity

- Required bilingual in spoken and written English for handling English speaking people

- Ability to multitask and perform under pressure

Qualifications & Experience:

• Diploma in SCM/Logistics/Business Administration or other related fields preferred

• 2-3 years’ experience in the freight forwarding/logistics industry especially in Ocean freight

• 1 year experience in customer service / sales quotation related experience in freight forwarding industry can also apply

Job Description:

1. Performing outdoor sales including showroom duties.

2. Self-motivated to hunt for new sales opportunities.

3. Following up with customers/leads to build and maintain a good relationship such as Interior Designers & Architects.

4. Preparation of sales quotation, proposal and all sales related documentations, duties, and administrative procedures.

Job Requirements:

1. Display high level of interest and enthusiasm towards the product offerings

2. Results-oriented a

Attractive commission scheme

RESPONSIBILITIES

1. Achieve high standards of safe and pollution-free operations of vessels by ensuring that company policies related to Health, Safety, Security, Environment and Quality Assurance (HSEQA) are effectively implemented

2. You will be responsible for overall Management of assigned vessels. This will include close communication with all stakeholders, compliance to owners and charterers requirements, close monitoring of Marine and Technical Operations, Daily maintenance and repairs, Budgeting and control, Surveys, certification, Inspections and Docking.

3. Keep abreast of international regulations / legal requirements and ensure assigned vessels comply to these.

4. Provide Technical assistance and advice to ships.

5. Carry out periodical technical and operational compliance audit and ensure vessel is always operational ready.

6. Assist in investigations of all insurance related matter.

7. Liaise closely with Procurement team for sourcing technical and operational supplies required at most economical and competitive rates.

8. Propose annual operating budget for assigned vessels by taking view of forthcoming repairs maintenance, statutory,

9. Flag and Port Requirements and maintain vessels within budgets.

10. Closely monitor and review vessel's conditions to ensure that she complies with Port State Control and Oil Majors regulations at all times

11. Effectively and efficiently carry out routine vessel inspections, dry-docking and major repairs

12. Plan and implement corrective actions for defects that may exist in the vessels and ensure compliance with planned maintenance schedule for assigned vessel

13. Monitor and ensure that all applicable vessel certifications are valid, and surveys / renewals are planned well in time

14. Ensure fleet vessels performance is within charter party requirements and Company goals.

15. Undertake technical related assignments and projects as and when required

16. This position required frequent travel overseas and estimated up to 120 days or more travel to attend vessels in various ports worldwide.

JOB REQUIREMENTS

1. Educational Qualification should be at least Graduate Engineer and holder of COC Class 1 (Unlimited FG).
2. Must have sailed as Chief Engineer on (Tanker - Bulk / Oil / Crude / Chemical / LNG / LPG ) or Dry Vessels ( Bulk Careers / Containers).
3. Minimum 3 Year Experience in Senior Officer Rank on Foreign Going Tanker Vessels.
4. Proficient in PMS, ISM, PSC, Flag & Class requirements.
5. Preferably not have changed companies during last 5 years.
6. Previous working experience of at least 1 year handling Foreign Going vessels as Technical Superintendent.

Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the team
As an Account Executive, Enterprise at Stripe, you will drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users.What you’ll do
Responsibilities
Own a named account list and develop account plans for winning and expanding business with upper middle market and enterprise companies in GCN
Develop outbound strategies to create and nurture opportunities
Own the full sales cycle from lead to close for upper middle market and enterprise companies
Develop relationships with executive stakeholders at new and existing clients
Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses
Lead and contribute to team projects to develop and refine our sales process
Engage with Product and Engineering teams to help drive product strategy
Build a compelling partner strategy for your key accounts, engage with the channel team and lead the joint sales approach.

Who you are
You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping businesses quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets.If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

The preferred qualifications are a bonus, not a requirement. Minimum requirements
8+ years of software sales experience selling to large users in GCN market, preferably at a technology company, with a track record of top performance
Ability to understand the Stripe API and build great relationships with highly technical customers
Ability to understand complex requirements and craft custom solutions
Strong analytical and quantitative capabilities including comfort with basic modeling
Superior verbal and written communication skills in both English & Mandarin
Deep understanding of the China cross border business landscape
Ability to operate in a highly ambiguous and fast-paced environment
Strong interest in technology
Preferred requirements
Prior experience at a growth stage Internet / Software company

Hybrid work at Stripe
Our Chicago, Dublin, and Singapore teams spend at least 50% of their time in their local offices. We believe that more in-person interactions will contribute to better results for our employees and Stripe. Increased office time allows for improved collaboration, efficiency, and informal learning opportunities, fostering a stronger community and building our culture. We will apply the insights gained from these initial three locations to continue refining our hybrid approach.

Pay and benefits
The annual salary range for this role in the primary location is S$307,200 - S$460,800. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.